The Promenade Pondicherry

Hotels
7.4
/10
Pleasant
141 reviews

What Guests Say About Their Stay

Ramin

10.0
/ 10
I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.

ANNA

10.0
/ 10
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!

Verified traveler

10.0
/ 10
Great location and wonderful staff. The morning sea next to the hotel makes it fascinating stay. Enjoy the true French feel in this Hotel.
In the Area
See Map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Union Territory of Puducherry, India, 605001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Promenade Pondicherry is located in area / city Puducherry. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Promenade Pondicherry

23 Goubert Avenue Pondicherry - 605 001, Puducherry, Union Territory of Puducherry, India, 605001
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Lobby The Promenade Pondicherry
Lobby 2 The Promenade Pondicherry

Discover More About The Promenade Pondicherry

Location


The Promenade Pondicherry is located in area / city Puducherry.

About The Promenade Pondicherry

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at The Promenade Pondicherry.

All facilities in The Promenade Pondicherry

Bar, Cafe and Lounge The Promenade Pondicherry
Bar, Cafe and Lounge
Swimming Pool The Promenade Pondicherry
Swimming Pool
Entertainment Facility The Promenade Pondicherry
Entertainment Facility
Common Space The Promenade Pondicherry
Common Space
Lobby The Promenade Pondicherry
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Barbecue
  • Spa
  • Picnic area
  • Garden
  • Shops
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Limo or town car service
  • Airport transfer
  • Valet parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Swimming pool
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in The Promenade Pondicherry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for continental breakfast: approximately INR 806 for adults and INR 500 for children
  • Airport shuttle fee: INR 5000 per room (one way)
  • Uncovered valet parking fee: INR 200 per day
  • Nearby parking fee: INR 200 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Promenade Pondicherry
38
Number of floors in The Promenade Pondicherry
2
Another facilities in The Promenade Pondicherry
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in The Promenade Pondicherry

What are available facilities at The Promenade Pondicherry?
There are top facilites at The Promenade Pondicherry such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Promenade Pondicherry?
The standard check-in time at The Promenade Pondicherry is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Promenade Pondicherry provide breakfast?
Yes, The Promenade Pondicherry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Promenade Pondicherry
The Promenade Pondicherry has a 4.0-star rating.
How many floors does The Promenade Pondicherry have?
The Promenade Pondicherry has 2.
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More Reviews from Other Guests in The Promenade Pondicherry

7.4
Pleasant
From 141 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

9.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews The Promenade Pondicherry

Number of reviews per page
20
40
Top reviews
Jayanth
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Outstanding service
Hari
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No parking in and around the hotel where the roads are cordoned off. The temperature inside the rooms and the dining area is very cold and can be maintained at room temperature to make the stay ckmfortable.
Ramin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.
Read More
Adarsh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.
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Asha
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.
Read More
Yanana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Literally across from the beach front! Very convenient stay to get to the beach and walk to White Town/ French Colony.
Kottarappat
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Alison
icon-Leisure
Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
nadarajah
icon-with Partner
with Partner
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Mohammad
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Property needs to be upgraded.
ANNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Read More
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Overall standard was high - the highlight though was the restaurant. Excellent food.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Over price , dirty and noisy
Shikha
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Location was great, everything was walking distance. Loved the stay
nanda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Kamalakar
icon-Leisure
Leisure
6.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Excellent hotel & caring staff
asif
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
shailen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Promenade Pondicherry

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 141 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

9.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Promenade Pondicherry

Number of reviews per page
20
40
Top reviews
Jayanth
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Outstanding service
Hari
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No parking in and around the hotel where the roads are cordoned off. The temperature inside the rooms and the dining area is very cold and can be maintained at room temperature to make the stay ckmfortable.
Ramin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.
Read More
Adarsh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.
Read More
Asha
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.
Read More
Yanana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Literally across from the beach front! Very convenient stay to get to the beach and walk to White Town/ French Colony.
Kottarappat
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Alison
icon-Leisure
Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
nadarajah
icon-with Partner
with Partner
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Mohammad
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Property needs to be upgraded.
ANNA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Read More
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Overall standard was high - the highlight though was the restaurant. Excellent food.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Over price , dirty and noisy
Shikha
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Location was great, everything was walking distance. Loved the stay
nanda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Kamalakar
icon-Leisure
Leisure
6.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Excellent hotel & caring staff
asif
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
shailen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
Read More
Number of reviews per page
20
40