CASSIA Bintan

Nice accommodation for family stay, near the beach.

Loved everything about the Cassia, the rooms were spotless and spacious with a lovely living area. The beachfront location was gorgeous, sandy white beach and the beautiful pool looking out to sea. Breakfast options were delicious and plentiful. You can use the facilities at the other hotels within the group and we had dinner at Treetops at the Banyan Tree one evening which added to the experience. We went midweek so it was very relaxed and peaceful. Staff were so friendly and helpful. We booked quad bikes, paddle boards and a mangrove boat trip and had great fun. Would thoroughly recommend Cassia.

Staff at Cassia are super attentive. Unfortunately for me, I came down with fever and gastroenteritis . Everything tasted bad at lunch yesterday. A comfortable bed, and all's fine this morning. Hope my Goan fish curry tastes good!

Room is clean. Staff are friendly. Food is decently priced. Overall a pleasant stay.

I would say the best resort in Bintan, you have 2 pools to use, and it’s in the cove so the water is extremely calm. The staffs are very friendly and the room itself is new! Best bed to sleep in! They even have movie nights on Sunday with free popcorn and 50% discount on food and drinks by the bar during happy hour. Highly recommended!

I absolutely love Cassia Bintan. It is the best value for what you get - you have a beautiful beach right in front, along with 2 different pools you can access. Rooms are super clean, cute. Staff is incredible. Though this is not a 'luxury' hotel, it was a perfect place to get away & relax.

The rooms are spacious, clean and comfortable. Love it. The staff are helpful and friendly. Check in is a breeze too. 👍👍👍

The apartment was well equipped and clean. The staff were friendly but some overly so, such that it can seem fake. During check in the staff member did not explain everything clearly, instead showed us a page with the hotel amenities and asksd us to take a photo of it. The pool and beach area are lovely. One thing I wish the hotel had done was promote their activities. We stumbled across the paintball and archery in the nearby woods and had not even known it was there. The hotel was quiet with low occupancy so promoting the avaliable activities including water sports would have made sense. The hotel is value for money when compared to the sister hotel, the very expensive Banyan Tree right next door. The food in the resort is average, nothing special and I thought it was expensive for what it is.

Friendly staff; great beach with blue water; decent breakfast. Distance from beach depends on assigned block.

I had an amazing stay at Cassia Bintan! The staff were extremely welcoming and kind, the location and beach is stunning and the rooms modern and well equipped. I can’t wait to come back!

Overall a great experience! Spa at Banyan tree is not value for money.

Courteous staff, and a room with a beautiful beach view and access. It was disappointing that some F&B options in the menu of the main restaurant (Vista) was unavailable during the expectedly high occupancy Christmas holiday period. My wife also tried out the spa and wasn’t too impressed with the treatment and ambience. Hope to see improvements if we do decide to come again.

Great acco. Wonderful service. Beach was great. White sands and friendly surf. Activities are abundant.

Staff were friendly and helpful

The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.

Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.

Our room is on the second floor with the balcony facing the car park. There are multiple blocks with multiple stories, so do not expect ground floor balcony like those shown on photos. The staff are very friendly and helpful. Food is price like in Singapore with additional 21% taxes. Took grab to Lagoi Bay which cost >300K rupiah. Hotel provides shuttle to the same place but with limited timing. A good place for families to have a relaxing time by the beach nonetheless. Tips: make use of the free activities provided by the hotel such as tree trail and bird watching walk in the morning. Note: Their forest hike requires covered shoes.

Great beach with swimming pool, staff r so polite and welcoming must stay if you r in bintan

Beautiful place and amazing, welcoming staff. We only stayed for two nights, but felt so refreshed. Would highly recommend.

My stay Cassia was excellent. The room was beautiful and well maintained