CASSIA Bintan

Apartments
Sustainable Hotel
8.6
/10
Very Good
432 reviews

What Guests Say About Their Stay

I***y

10.0
/ 10
Place is super nice and the staff are very warm, accommodating, and friendly. Will definitely come back!

Verified Traveler

10.0
/ 10
I wanna come back again to cassia ..like the surrounding hotel is forest and also connect to beach..room is spacious and very clean and also staff very friendly

V***a

10.0
/ 10
After 2 years later, we returned to a very comfortable place for my family, especially my children, they really felt comfortable here. There are more and more sports activities available. One of the most enjoyable was in the afternoon when we were enjoying the atmosphere of the swimming pool, there was a gymnastics instructor who came to us in the pool and he played music and immediately directed us to do aerobics together, we were in the pool immediately spontaneously happy and followed his movements, he has a very positive aura, making the atmosphere even happier while swimming, his name is Mr. Benny, thank you, sir, during that time. All guests are really happy for that. Basically, thank you for all of you guys,,,, very satisfied, very happy. 😉
See original

Nurtitin

9.7
/ 10
I stayed here for 1 night and booked 4 rooms. Friendly staff, easy check in and check out process, suitable atmosphere for family, couples,/community gathering, nice and clean beach, nice swimming pool, nice garden, food in the restaurant is quite delicious, this place is really worth visiting. 😍😍😍😍😍
See original

F***a

10.0
/ 10
Nice hotel! Very clean, with complete amenities in the kitchen. The room is also spacious. The beachfront is beautiful! Everything is nice.
In the Area
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Jalan Teluk Berembang Laguna Bintan Resort, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
CASSIA Bintan is located in area / city Teluk Sebong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around CASSIA Bintan

Jalan Teluk Berembang Laguna Bintan Resort, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155
Discover More Places
Lobby CASSIA Bintan
Exterior 2 CASSIA Bintan

Discover More About CASSIA Bintan

Location


CASSIA Bintan is located in area / city Teluk Sebong.

About CASSIA Bintan

Have fun with various entertaining facilities for you and the whole family at CASSIA Bintan, a wonderful accommodation for your family holiday.

This apartment is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CASSIA Bintan is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at CASSIA Bintan.

All facilities in CASSIA Bintan

Swimming Pool CASSIA Bintan
Swimming Pool
Common Space CASSIA Bintan
Common Space
Lobby CASSIA Bintan
Lobby
Accommodation Services CASSIA Bintan
Accommodation Services
Exterior CASSIA Bintan
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Outdoor pool
  • Private beach

Family-friendly Facilities

  • Kids club

Transportation

  • Car rental

Sports and Recreations

  • Golf course

Accommodation Policy & General Information in CASSIA Bintan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at CASSIA Bintan
180
Number of floors in CASSIA Bintan
4
Another facilities in CASSIA Bintan
Coffee/tea in lobby, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service

Frequently asked question in CASSIA Bintan

What are available facilities at CASSIA Bintan?
There are top facilites at CASSIA Bintan such as Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CASSIA Bintan?
The standard check-in time at CASSIA Bintan is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of CASSIA Bintan?
CASSIA Bintan is a 4.0-star hotel.
How many floors does CASSIA Bintan have?
CASSIA Bintan has 4 floors.
How many rooms are available at CASSIA Bintan?
CASSIA Bintan has 180 rooms in total.
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More Reviews from Other Guests in CASSIA Bintan

Overall Ratings & Reviews CASSIA Bintan

Traveloka (222)
Other sources (210)
8.7
Very Good
From 222 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.3

Location

8.9

Service and Facilites

8.8

People often mention about CASSIA Bintan
All
Ambiance (9)
Family Friendly (8)
Staff Friendliness (8)
Room Space (8)
Bedroom (8)
Surroundings (7)
Accessibility (6)
Wifi (6)
Activity Option (6)
Bathroom (6)
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Most Recent
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Preferences
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Traveler Reviews CASSIA Bintan

Number of reviews per page
20
40
Customer reviews
I***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Place is super nice and the staff are very warm, accommodating, and friendly. Will definitely come back!
Find this review helpful?
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Beautiful beach view you can enjoy swim or just laydown with cold drinks. Nice & cozy rooms. Great service and hospitality of the staff
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I wanna come back again to cassia ..like the surrounding hotel is forest and also connect to beach..room is spacious and very clean and also staff very friendly
Find this review helpful?
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
After 2 years later, we returned to a very comfortable place for my family, especially my children, they really felt comfortable here. There are more and more sports activities available. One of the most enjoyable was in the afternoon when we were enjoying the atmosphere of the swimming pool, there was a gymnastics instructor who came to us in the pool and he played music and immediately directed us to do aerobics together, we were in the pool immediately spontaneously happy and followed his movements, he has a very positive aura, making the atmosphere even happier while swimming, his name is Mr. Benny, thank you, sir, during that time. All guests are really happy for that. Basically, thank you for all of you guys,,,, very satisfied, very happy. 😉
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Hey Hey, What a heartwarming story, thanks for sharing this! Sooo glad you and your family decided to come back after two years and had such a fun, comfortable stay. Sounds like Mr. Benny brought some serious good vibes to the pool, he will be thrilled to hear this! Thanks for all the love, and we can’t wait to welcome your happy crew back again soon! Cheers, Alpha
Nurtitin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
I stayed here for 1 night and booked 4 rooms. Friendly staff, easy check in and check out process, suitable atmosphere for family, couples,/community gathering, nice and clean beach, nice swimming pool, nice garden, food in the restaurant is quite delicious, this place is really worth visiting. 😍😍😍😍😍
Translated by Google Icon
See original
+2
1 people find it helpful
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Nice hotel! Very clean, with complete amenities in the kitchen. The room is also spacious. The beachfront is beautiful! Everything is nice.
Find this review helpful?
Nurlaili
icon-origin-TRAVELOKA
9.1
/10
Reviewed 44 week(s) ago
Good and friendly service, room facilities are also okay. Hopefully I can come here again☺️
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Find this review helpful?
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Mostly foreigners but really appreciate the service that doesn't differentiate between local (INA) or foreigner treatment, they don't discriminate in their friendliness.. keep it up, Cassie friend 🫶🏻 for the facilities, they are very complete, just suggest to bring groceries because it's more than 12 km to get out of the resort to find Alfa or Indomart. 5 stars for the facilities and service.
Read More
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1 people find it helpful
M***m
icon-origin-TRAVELOKA
9.0
/10
Reviewed 58 week(s) ago
Because it is located in an island area, it is certain that the atmosphere will be quiet, but you can still get a beautiful atmosphere and extraordinary comfort, only the food needs to be paid more attention to.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 Feb 2025
Hi Hi, Cheers for sharing your Cassia experience! Super cool you enjoyed the vibes! Noted on the Eat and Drink, we're always looking to level up the experience! Come back soon! Cassia - The Trend Setter, Erlia
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
Celebrating my father's birthday by staying at this hotel and it is not a wrong choice. They were beyond happy spending time there.
+2
2 people find it helpful
Accommodation's Reply
03 Feb 2025
Heyyy, Super happy to hear you and your family had a memorable Cassia experience. Seeing them beyond happy makes it all worth it. Come back soon! Be cool with Cassia, Erlia
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
The view!!! and the hotel room is so comfortable!
Find this review helpful?
Accommodation's Reply
03 Jan 2025
Heyyy! Cheers for your great Cassia experience! Love to know you enjoyed the amazing view and found our suites fully equipped kitchen so comfortable! See ya next time! Be cool with Cassia, Erlia
wira m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
One of the best hotels in Bintan. Have stayed there many times. Yey.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Oct 2024
Hey Wira M, Cheers for your Cassia experience! Super happy to be one of your top picks in Bintan and can’t wait to welcome you back for more stays. Yey! Be cool with Cassia, Erlia
Limyati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
Kamar sangat bersih, dekat dengan pantai, kasur nyaman, pelayanan sangat baik.
1 people find it helpful
Accommodation's Reply
04 Mar 2024
Hi Limyati L, Super cool reading your lovely review! Great to hear you enjoyed our suite with fully equipped kitchen. Come back and visit us again soon! Be cool with Cassia, Erlia
Profile Picture
Suryanto O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 108 week(s) ago
Big love for Cassia Bintan ❤
2 people find it helpful
Isep S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 110 week(s) ago
One bedroom twin harga jauh lebih mahal tapi kamar sama hanya tempat tidur saja jadi 2 single bed. Padahal di kamar one bedroom dengan harga lebih murah bisa request 2 single bed. Aneh nya di tanggal yang berbeda. Antara one bedroom dan one bedroom twin harga nya sama.
2 people find it helpful
Profile Picture
Anggriani R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
You won't get bored every time you stay at Cassia 💜.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2023
Hi ANGGRIANI RUMENGAN, Thank you for the great review! Can’t wait to have you back. Be cool with Cassia! Live, Laugh, Love your way, Erlia
Rosna
icon-origin-TRAVELOKA
9.1
/10
Reviewed 140 week(s) ago
Second time staying here, nice room. Complete room facilities. Thanks.
Translated by Google Icon
See original
3 people find it helpful
TAN HWEE LANG
icon-origin-TRAVELOKA
9.4
/10
Reviewed 145 week(s) ago
Cassia hotel is very clean, room also very clean but pillow is too soft. Need improvement on providing new water bottle type but not refill glass type. The breakfast is acceptable. The staff is friendly, nice pool, good activity Aqua Zumba, turtle release, night music. Overall good, worth a visit.
1 people find it helpful
Accommodation's Reply
03 Jul 2023
Hi Tan H.L, Super cool to know you loved us and enjoyed our turtle release. We aim to reduce plastic bottle and we produce our own water bottling as our CSR responsibility. Come back and visit us again soon! Be cool with Cassia, Alpha
DIANA
icon-origin-TRAVELOKA
10.0
/10
Reviewed 150 week(s) ago
Good, the service is very good and polite.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
19 May 2023
Hi Diana, Thank you for staying at Cassia Bintan. We are pleased that the best service we provide is acceptable. We are waiting for your next visit. Cheers, Alpha.
Translated by Google Icon
See original
Alviyandi L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 151 week(s) ago
Good place but bad service. Also the worse thing is that they put two bedroom title on the type of room lists. But turns out they provide the twin bed on one room and expect us to order the extra bed by paying extra $ 70 (because we booked the room online). Thanks Cassia for the experience.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 CASSIA Bintan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews CASSIA Bintan

Traveloka (222)
Other sources (210)
8.7
Very Good
From 222 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.3

Location

8.9

Service and Facilites

8.8

People often mention about CASSIA Bintan
All
Ambiance (9)
Family Friendly (8)
Staff Friendliness (8)
Room Space (8)
Bedroom (8)
Surroundings (7)
Accessibility (6)
Wifi (6)
Activity Option (6)
Bathroom (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews CASSIA Bintan

Number of reviews per page
20
40
Customer reviews
I***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Place is super nice and the staff are very warm, accommodating, and friendly. Will definitely come back!
Find this review helpful?
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Beautiful beach view you can enjoy swim or just laydown with cold drinks. Nice & cozy rooms. Great service and hospitality of the staff
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I wanna come back again to cassia ..like the surrounding hotel is forest and also connect to beach..room is spacious and very clean and also staff very friendly
Find this review helpful?
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
After 2 years later, we returned to a very comfortable place for my family, especially my children, they really felt comfortable here. There are more and more sports activities available. One of the most enjoyable was in the afternoon when we were enjoying the atmosphere of the swimming pool, there was a gymnastics instructor who came to us in the pool and he played music and immediately directed us to do aerobics together, we were in the pool immediately spontaneously happy and followed his movements, he has a very positive aura, making the atmosphere even happier while swimming, his name is Mr. Benny, thank you, sir, during that time. All guests are really happy for that. Basically, thank you for all of you guys,,,, very satisfied, very happy. 😉
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Hey Hey, What a heartwarming story, thanks for sharing this! Sooo glad you and your family decided to come back after two years and had such a fun, comfortable stay. Sounds like Mr. Benny brought some serious good vibes to the pool, he will be thrilled to hear this! Thanks for all the love, and we can’t wait to welcome your happy crew back again soon! Cheers, Alpha
Nurtitin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
I stayed here for 1 night and booked 4 rooms. Friendly staff, easy check in and check out process, suitable atmosphere for family, couples,/community gathering, nice and clean beach, nice swimming pool, nice garden, food in the restaurant is quite delicious, this place is really worth visiting. 😍😍😍😍😍
Translated by Google Icon
See original
+2
1 people find it helpful
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Nice hotel! Very clean, with complete amenities in the kitchen. The room is also spacious. The beachfront is beautiful! Everything is nice.
Find this review helpful?
Nurlaili
icon-origin-TRAVELOKA
9.1
/10
Reviewed 44 week(s) ago
Good and friendly service, room facilities are also okay. Hopefully I can come here again☺️
Translated by Google Icon
See original
Find this review helpful?
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Mostly foreigners but really appreciate the service that doesn't differentiate between local (INA) or foreigner treatment, they don't discriminate in their friendliness.. keep it up, Cassie friend 🫶🏻 for the facilities, they are very complete, just suggest to bring groceries because it's more than 12 km to get out of the resort to find Alfa or Indomart. 5 stars for the facilities and service.
Read More
Translated by Google Icon
See original
1 people find it helpful
M***m
icon-origin-TRAVELOKA
9.0
/10
Reviewed 58 week(s) ago
Because it is located in an island area, it is certain that the atmosphere will be quiet, but you can still get a beautiful atmosphere and extraordinary comfort, only the food needs to be paid more attention to.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 Feb 2025
Hi Hi, Cheers for sharing your Cassia experience! Super cool you enjoyed the vibes! Noted on the Eat and Drink, we're always looking to level up the experience! Come back soon! Cassia - The Trend Setter, Erlia
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
Celebrating my father's birthday by staying at this hotel and it is not a wrong choice. They were beyond happy spending time there.
+2
2 people find it helpful
Accommodation's Reply
03 Feb 2025
Heyyy, Super happy to hear you and your family had a memorable Cassia experience. Seeing them beyond happy makes it all worth it. Come back soon! Be cool with Cassia, Erlia
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
The view!!! and the hotel room is so comfortable!
Find this review helpful?
Accommodation's Reply
03 Jan 2025
Heyyy! Cheers for your great Cassia experience! Love to know you enjoyed the amazing view and found our suites fully equipped kitchen so comfortable! See ya next time! Be cool with Cassia, Erlia
wira m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
One of the best hotels in Bintan. Have stayed there many times. Yey.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Oct 2024
Hey Wira M, Cheers for your Cassia experience! Super happy to be one of your top picks in Bintan and can’t wait to welcome you back for more stays. Yey! Be cool with Cassia, Erlia
Limyati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
Kamar sangat bersih, dekat dengan pantai, kasur nyaman, pelayanan sangat baik.
1 people find it helpful
Accommodation's Reply
04 Mar 2024
Hi Limyati L, Super cool reading your lovely review! Great to hear you enjoyed our suite with fully equipped kitchen. Come back and visit us again soon! Be cool with Cassia, Erlia
Profile Picture
Suryanto O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 108 week(s) ago
Big love for Cassia Bintan ❤
2 people find it helpful
Isep S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 110 week(s) ago
One bedroom twin harga jauh lebih mahal tapi kamar sama hanya tempat tidur saja jadi 2 single bed. Padahal di kamar one bedroom dengan harga lebih murah bisa request 2 single bed. Aneh nya di tanggal yang berbeda. Antara one bedroom dan one bedroom twin harga nya sama.
2 people find it helpful
Profile Picture
Anggriani R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 125 week(s) ago
You won't get bored every time you stay at Cassia 💜.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2023
Hi ANGGRIANI RUMENGAN, Thank you for the great review! Can’t wait to have you back. Be cool with Cassia! Live, Laugh, Love your way, Erlia
Rosna
icon-origin-TRAVELOKA
9.1
/10
Reviewed 140 week(s) ago
Second time staying here, nice room. Complete room facilities. Thanks.
Translated by Google Icon
See original
3 people find it helpful
TAN HWEE LANG
icon-origin-TRAVELOKA
9.4
/10
Reviewed 145 week(s) ago
Cassia hotel is very clean, room also very clean but pillow is too soft. Need improvement on providing new water bottle type but not refill glass type. The breakfast is acceptable. The staff is friendly, nice pool, good activity Aqua Zumba, turtle release, night music. Overall good, worth a visit.
1 people find it helpful
Accommodation's Reply
03 Jul 2023
Hi Tan H.L, Super cool to know you loved us and enjoyed our turtle release. We aim to reduce plastic bottle and we produce our own water bottling as our CSR responsibility. Come back and visit us again soon! Be cool with Cassia, Alpha
DIANA
icon-origin-TRAVELOKA
10.0
/10
Reviewed 150 week(s) ago
Good, the service is very good and polite.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2023
Hi Diana, Thank you for staying at Cassia Bintan. We are pleased that the best service we provide is acceptable. We are waiting for your next visit. Cheers, Alpha.
Translated by Google Icon
See original
Alviyandi L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 151 week(s) ago
Good place but bad service. Also the worse thing is that they put two bedroom title on the type of room lists. But turns out they provide the twin bed on one room and expect us to order the extra bed by paying extra $ 70 (because we booked the room online). Thanks Cassia for the experience.
Find this review helpful?
Number of reviews per page
20
40