Great Diponegoro Hotel Surabaya

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8.6
/10
Very Good
5,042 reviews

What Guests Say About Their Stay

D***i

8.2
/ 10
The hotel staff is friendly and very helpful if there are any needs from the guests staying there.
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n***a

9.1
/ 10
The room is spacious, clean, the AC is super cold, and the TV can even stream Netflix. It's also well-located and strategically located, not too far from the station.
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Erwan

9.4
/ 10
Thank you, Mr. Sandi, for always responding quickly to all forms of service. Best wishes and continued success, Mr. Sandi. Thank you.
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A***u

10.0
/ 10
Kudos to MOD Hotel (Mr. Rully) for their highly responsive service. They were quick to respond, communicative, and quick to provide information and assist guests with their needs. This kind of service truly provides a comfortable and professional experience. 👍
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M***y

9.7
/ 10
I always stay here every time I visit Surabaya. The service is excellent, friendly, and fast. I hope they maintain their quality. Thank you.
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In the Area
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Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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Laundry service
Parking
Restaurant
Luggage storage
Elevator
Laundry
Great Diponegoro Hotel Surabaya is a 3-star hotels that has been welcoming guests since 2017. The accommodation went through a renovation in 2018. Great Diponegoro Hotel Surabaya is part of Independent under Independent. There are 90 rooms spread across 12 floors.
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What's around Great Diponegoro Hotel Surabaya

Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Discover More About Great Diponegoro Hotel Surabaya

General Information

Great Diponegoro Hotel Surabaya is a 3-star hotels that has been welcoming guests since 2017. The accommodation went through a renovation in 2018. Great Diponegoro Hotel Surabaya is part of Independent under Independent. There are 90 rooms spread across 12 floors.

Location

Located at Jl. Raya Diponegoro No.215 in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and Dayu Park Expo Center nearby.

Facilities & Amenities

Great Diponegoro Hotel Surabaya has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Great Diponegoro Hotel Surabaya has Business facilities and Conference hostess available.

Dining

Guests can stop by the café.

Contact

Email: greatdiponegorosurabaya@gmail.com
Phone number: +628113215008

All facilities in Great Diponegoro Hotel Surabaya

Others Great Diponegoro Hotel Surabaya
Others

Business Facilities

  • Business facilities
  • Conference hostess
  • Meeting facilities
  • Conference room

Public Facilities

  • Safety deposit box
  • Restaurant
  • Room service
  • Elevator
  • Coffee shop

Accessibility

  • Accessible parking
  • Roll-in shower
  • Wheelchair accessible
  • Accessible path of travel

Guest Services

  • Front desk
  • 24-hour security
  • 24-hour front desk
  • Luggage storage
  • Wedding service
  • Multilingual staff
  • Laundry Service

Meals & Dining

  • Café
  • Breakfast

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Transportation

  • Secure parking

Activity & Leisure

  • Massage

Nearby Facilities

  • ATM/Bank
  • Supermarket
  • Launderette

Accommodation Facilities

  • Car park
  • Smoking area
  • Rooftop terrace

Accommodation Policy & General Information in Great Diponegoro Hotel Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Great Diponegoro Hotel Surabaya
90
Number of floors in Great Diponegoro Hotel Surabaya
12
Another facilities in Great Diponegoro Hotel Surabaya
Business facilities, Conference hostess, Meeting facilities, Conference room, Safety deposit box

Frequently asked question in Great Diponegoro Hotel Surabaya

What is normal check-in & check-out time at Great Diponegoro Hotel Surabaya?
The standard check-in time at Great Diponegoro Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Great Diponegoro Hotel Surabaya have?
Great Diponegoro Hotel Surabaya is a 3.0-star hotel.
How many floors does Great Diponegoro Hotel Surabaya have?
Great Diponegoro Hotel Surabaya has 12 floors.
How many rooms does Great Diponegoro Hotel Surabaya have?
Great Diponegoro Hotel Surabaya has 90 rooms in total.
What are the guest reviews for Great Diponegoro Hotel Surabaya?
Great Diponegoro Hotel Surabaya is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Great Diponegoro Hotel Surabaya

8.7
Very Good
From 5,041 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Great Diponegoro Hotel Surabaya
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Bedroom (222)
Staff Friendliness (211)
Distance to City Center (207)
Ambiance (205)
Bathroom (195)
Accessibility (183)
Room Space (177)
Hotel Area (165)
Surroundings (163)
Family Friendly (131)
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Traveler Reviews Great Diponegoro Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
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Paul v. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, central location, comfortable rooms.
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Accommodation's Reply
03 Nov 2026
Dear Mr. Paul V.B., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you back again. Thank you and have a great day. Sincerely, The Management Team
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and very helpful if there are any needs from the guests staying there.
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Accommodation's Reply
27 Oct 2026
Dear Mr./Ms. D*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
I only got the smoking room, they should have made more non-smoking options, and I only got here exactly at check-in time, by the way.
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Accommodation's Reply
29 Oct 2026
Dear Mr./Ms. N***l, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. For Your Information all request are subject to availability. We apologize for the unpleasant moment and not according to your expectations at our Hotel. We have submitted your review to the relevant department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
d***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, everything was fine, and the surroundings were also fine. The only thing that wasn't so great was the soundproofing. I got a room with a connecting door (meaning someone else was in the next room), but instead, the next room was full of people fighting (some kind of arguing), it was incredibly noisy. My intention for a quiet staycation turned out to be anything but. 😭
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Accommodation's Reply
23 Oct 2026
Dear Mr./Ms. D*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing moments at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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Robertus A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's quite close to us and the price is affordable.
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1 people find it helpful
Accommodation's Reply
20 Oct 2026
Dear Mr. Robertus A., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
In Room 1021, the sink faucet wouldn't drain. Please be aware of this before guests arrive. All facilities are functioning properly. Overall, the service is excellent.
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1 people find it helpful
Accommodation's Reply
14 Oct 2026
Dear Mr./Ms. J*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing experience at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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n***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room is spacious, clean, the AC is super cold, and the TV can even stream Netflix. It's also well-located and strategically located, not too far from the station.
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Accommodation's Reply
12 Oct 2026
Dear Mr./Ms. N*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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I***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly, and the food is delicious. Thanks.
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Accommodation's Reply
12 Oct 2026
Dear Mr./Ms. I*m, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I needed a non-smoking room, but they weren't available. Overall, it was fine.
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Accommodation's Reply
06 Oct 2026
Dear Mr./Mr. G*t, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant moments or situations that did not meet your expectations at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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Erwan
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Thank you, Mr. Sandi, for always responding quickly to all forms of service. Best wishes and continued success, Mr. Sandi. Thank you.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Erwan P.O., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you back again soon. Thank you and have a great day. Sincerely, The Management Team
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J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This is my umpteenth time staying at Great when I'm in Surabaya. The rooms are clean and comfortable.
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Accommodation's Reply
01 Oct 2026
Dear Mr. J*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Improve services for visitor comfort
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Accommodation's Reply
21 Sep 2026
Dear Mr. J*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, clean, friendly service.
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Accommodation's Reply
21 Sep 2026
Dear Mr./Ms. D*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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Riverio V.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
My room was not made up, I waited for more than half an hour.
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Accommodation's Reply
30 Sep 2026
Dear Mr. Riverio V., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing moments at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management
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Byanca P. A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The stay here was pleasant, clean, and friendly. Mas Alvi was especially helpful whenever I needed anything. Unfortunately, the room wasn't soundproof and didn't have a smart TV.
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Accommodation's Reply
21 Sep 2026
Dear Ms./Mrs. Bayanga P.A.P., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you back again. Thank you and have a great day. Sincerely, The Management Team
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A***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Kudos to MOD Hotel (Mr. Rully) for their highly responsive service. They were quick to respond, communicative, and quick to provide information and assist guests with their needs. This kind of service truly provides a comfortable and professional experience. 👍
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Accommodation's Reply
17 Sep 2026
Dear Mr./Ms. A*u, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
With the facilities and services provided, Greta Diponegoro Hotel Surabaya deserves to be upgraded to a 4-star hotel.
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Accommodation's Reply
17 Sep 2026
Dear Mr./Mr. G*t, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management
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H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Okay, it's solid and bouncy. Parking is limited for cars.
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Accommodation's Reply
07 Sep 2026
Dear Mr./Ms. H*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant moments or situations that did not meet your expectations at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to improve our services in the future. We sincerely hope to welcome you again. Thank you and have a good day. Sincerely, The Management
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Devita A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Strategic location and clean rooms.
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Accommodation's Reply
31 Aug 2026
Dear Ms. Devita, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team
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Nguyen T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The staff were enthusiastic and friendly. The rooms were clean, although the towels were a bit old. The breakfast area was nice.
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Accommodation's Reply
01 Sep 2026
Dear Mr./Ms. Nguyen T. H., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. We apologize for the unpleasant moment and not according to your expectations at our Hotel. We have submitted your review to the relevant department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management
Number of reviews per page
20
40

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