Imperial Hotel

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7.5
Pleasant
4,700 reviews

What Guests Say About Their Stay

Dedi Y.

9.7
/ 10
My experience here when staying honest is very satisfied with the hotel service, the rooms are clean, the air conditioning is also cold, the main location of the hotel is very strategic so I want to go where to find the location needs very close. Can be reached on foot. Thank you for the service, I will definitely be back.
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A

9.7
/ 10
Friendly service, comfortable, clean place, all facilities function well, strategic location, close to East Bekasi toll road.
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Imam S.

9.7
/ 10
Great, the rooms are really good, very complete facilities, fast WiFi, fast hot water, cold AC, big TV. And spacious rooms, with glass walls, great view.
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Alfiani Y.

9.4
/ 10
The hotel is clean and the employees are friendly.
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Dewy C.

9.7
/ 10
The rooms are nice, as per the pictures. Strategic location.
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In the Area
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Jalan KH. Noer Ali No.8, Bekasi Timur, Bekasi Timur, Bekasi, Jawa Barat, Indonesia, 17113

Main Facilities

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Parking
Restaurant
Elevator
Imperial Hotel is a 3-star hotels that has been welcoming guests since 2013. It was previously known as Win Grand Hotel. The accommodation went through a renovation in 2023. Imperial Hotel is part of Independent. There are 299 rooms spread across 9 floors.
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What's around Imperial Hotel

Jalan KH. Noer Ali No.8, Bekasi Timur, Bekasi Timur, Bekasi, Jawa Barat, Indonesia, 17113
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General Information

Imperial Hotel is a 3-star hotels that has been welcoming guests since 2013. It was previously known as Win Grand Hotel. The accommodation went through a renovation in 2023. Imperial Hotel is part of Independent. There are 299 rooms spread across 9 floors.

Location

Located at Jalan KH. Noer Ali No.8, Bekasi Timur in Bekasi, Indonesia. Those looking to explore will find KP Kaliwedi, Selling Red Soil & Uncle Ucim's Fertilizer, and Kebon Kosong "Perempatan Duren" nearby.

Facilities & Amenities

Imperial Hotel has Parking, Restaurant, Elevator, WiFi in public area, SAFE_DEPOSIT_AT_FRONT_DESK, and more.

Business Facilities

For guests traveling for work, Imperial Hotel has Meeting facilities and Projector available.

Contact

Email: wingrandhotel8@gmail.com
Phone number: +628119119899
Website: www.winhotelindonesia.com

All facilities in Imperial Hotel

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Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Public Facilities

  • Safety deposit box
  • Restaurant
  • Elevator

Business Facilities

  • Projector
  • Meeting facilities

Accommodation Facilities

  • Smoking area
  • Car park

Guest Services

  • 24-hour security
  • 24-hour front desk

Accommodation Policy & General Information in Imperial Hotel

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Imperial Hotel
299
Number of floors in Imperial Hotel
9
Another facilities in Imperial Hotel
Wi-Fi in public areas, Wi-Fi, Safety deposit box, Restaurant, Elevator

Frequently asked question in Imperial Hotel

What is normal check-in & check-out time at Imperial Hotel?
The standard check-in time at Imperial Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Imperial Hotel have?
Imperial Hotel is a 3.0-star hotel.
How many floors does Imperial Hotel have?
Imperial Hotel has 9 floors.
How many rooms does Imperial Hotel have?
Imperial Hotel has 299 rooms in total.
What are the guest reviews for Imperial Hotel?
Imperial Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Imperial Hotel

Overall Ratings & Reviews Imperial Hotel

Traveloka (4,699)
Other sources (1)
7.6
Pleasant
From 4,699 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.4

Meal

7.4

Location

7.7

Service and Facilites

7.5

People often mention about Imperial Hotel
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Bathroom (19)
Ambiance (15)
Bedroom (14)
Hotel Area (12)
Staff Friendliness (11)
Soundproof (10)
Accessibility (9)
Room Space (8)
Surroundings (7)
Family Friendly (7)
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Traveler Reviews Imperial Hotel

Number of reviews per page
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40
Customer reviews
Ayoga D. L.
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8.5
/10
Reviewed 1 week(s) ago
It's worth it, the room is also comfortable.
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S***h
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8.4
/10
Reviewed 12 week(s) ago
It's so noisy, I can't sleep well because there's a discotheque underneath.
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E***n
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Staycation
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6.7
/10
Reviewed 17 week(s) ago
The water heater doesn't have hot water. There's no Wi-Fi. It used to be great here, but now it's not so great.
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1 people find it helpful
Ibnu S.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 22 week(s) ago
The app says there's Wi-Fi, but it doesn't work. They said they'd get breakfast, but they didn't. The bathroom smelled. The TV didn't work. There were no tissues. If you're looking for a quiet place, don't stay here, as there's a bar downstairs. Thank you.
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I***E
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8.3
/10
Reviewed 23 week(s) ago
I booked a junior suite room and a deluxe twin room. The reviews are already written in the previous review (junior suite review). Thank you.
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1 people find it helpful
I***E
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Everything was still okay, but there were still many shortcomings in the junior suite room I booked. The refrigerator wasn't cold at all, the TV couldn't be viewed, the bathroom water hole was clogged and the floor was slippery, the electric kettle was unusable, and the cleanliness was lacking. The service was okay, the breakfast menu was okay. It would be better for room occupants/renters not to be burdened with parking fees from the Imperial Hotel. It's not a matter of not wanting to pay, but as a room renter, I think free parking is a facility in all hotels. Please pay more attention to room cleanliness and facilities, and so on. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
5.4
/10
Reviewed 24 week(s) ago
Noisy room.... Loud music downstairs could be heard in the room until 4am.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 40 week(s) ago
no comment, the hotel name doesn't even match, the towels are ex-doormats
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2 people find it helpful
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Everything was okay. Access was pretty good. It's just not soundproof, so you can still hear sounds from outside the room. The bathroom sink is clogged. Please fix it.
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2 people find it helpful
f***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 41 week(s) ago
This old hotel is not well maintained, the atmosphere is scary, it feels like a test of courage to stay here, hopefully everything will be fixed soon
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2 people find it helpful
E***a
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Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 46 week(s) ago
The hotel staff is friendly. The building is old. The room was fairly clean, but the sheets still had drink stains. The TV was blurry, but still usable for watching movies. Suitable for transit accommodation. The room is not soundproof, so other guests' voices can be heard inside. It's a shame the Wi-Fi doesn't work.
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
Traveloka Team Please delete and take action against the owner of this hotel account. They have committed fraud. Many people have booked and paid, but the hotel address is nowhere to be found. The address points to the Aston Imperial Hotel, even though the Aston Hotel doesn't know the address. Please take firm action against the owner of this hotel account. There have been many victims!
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24 people find it helpful
P***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 57 week(s) ago
It turns out there's no hot water. Sleeping feels like being in a cinema. Because there's a clubbing place x
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1 people find it helpful
M***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 60 week(s) ago
Worth it and satisfying. The best recommendation for a stay in Bekasi.
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M***i
icon-Transit
Transit
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8.5
/10
Reviewed 65 week(s) ago
One of the best choices. Still an alternative for staycation
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1 people find it helpful
W***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
The hotel staff is very friendly, the rooms are very comfortable.
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D***s
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Staycation
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8.5
/10
Reviewed 73 week(s) ago
Please improve the hot water, that's all, other than that it's comfortable.
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3 people find it helpful
W***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 74 week(s) ago
The cleanliness is okay, but the AC is quite hot, it's time to clean it
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1 people find it helpful
Echy E.
icon-Transit
Transit
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6.3
/10
Reviewed 78 week(s) ago
The staff is friendly, and they are also kind enough to offer a room because I initially booked a twin room but was advised to change to a single room, but the elevator smells of cigarettes, it's stuffy, the hallway is horrible, the bathroom is too, the shower turns on by itself, the water heater doesn't work, the AC isn't cold at all so the room is really stuffy.. and the parking fee is quite a lot..
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1 people find it helpful
t***u
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 78 week(s) ago
The AC is not cold, very disappointing.
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Number of reviews per page
20
40

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Disclaimer

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