How many rooms does Pentacity Hotel Balikpapan have?

Pentacity Hotel Balikpapan has 202 rooms in total.

Is there parking at Pentacity Hotel Balikpapan?

Yes, Pentacity Hotel Balikpapan provides a car park. Please contact the property directly for more details.

Does Pentacity Hotel Balikpapan have a swimming pool?

Yes, a swimming pool is available at Pentacity Hotel Balikpapan.

Does Pentacity Hotel Balikpapan have an early check-in?

Yes, early check-in is available at Pentacity Hotel Balikpapan, but it is subject to availability. Please contact the property directly to arrange an early check-in.

Does Pentacity Hotel Balikpapan have a late check-out?

Yes, late check-out is available at Pentacity Hotel Balikpapan, but it is subject to availability. Please contact the property directly to arrange a late check-out.

Does Pentacity Hotel Balikpapan provide airport transfer?

Yes, Pentacity Hotel Balikpapan provides airport transfer upon request. Please contact the property directly for more details.

What are the guest reviews for Pentacity Hotel Balikpapan?

Pentacity Hotel Balikpapan is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Pentacity Hotel Balikpapan

Name: Pentacity Hotel Balikpapan
Address: Pentacity Shopping Mall, Jl. Jenderal Sudirman No.47, Superblock, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114, Pentacity Shopping Mall, Jl. Jenderal Sudirman No.47, Superblock, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Kalimantan Timur, 76114, Indonesia
Rating: 8.7

Hotels

Preferred Partner Plus

All-star Accommodation

8.7

/10

Very Good

1,280 reviews

What Guests Say About Their Stay

Staff Friendliness (215)

Bedroom (204)

Ambiance (197)

Accessibility (194)

Basith S.

8.8

/ 10

The hotel location is very strategic for family or business purposes. The hotel staff is very friendly, as well as the hotel facilities, which are comfortable and attractive.

M***n

10.0

/ 10

The staff is friendly, the rooms are clean, the atmosphere is comfortable, the food is amazing.

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Heri P.

10.0

/ 10

The hotel staff was friendly, the service was prompt, and the room amenities were excellent. The breakfast menu was varied and delicious, perfect for my taste buds. Free access to the water park was also available. Thank you.

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noviar a.

8.5

/ 10

The hotel staff is very friendly, the rooms are clean, the facilities are okay (swimming pool) and most importantly the location is strategic.

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Suwandi

10.0

/ 10

The hotel's location is very strategic in the middle of the city, connected to a large mall, easy access, spacious parking, child-friendly swimming pool, interesting entertainment venues.

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In the Area

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Pentacity Shopping Mall, Jl. Jenderal Sudirman No.47, Superblock, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

In the center of Downtown Area

Located in Shopping Spot

+2 more

Pentacity Hotel Balikpapan is located in area / city Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Location

Pentacity Hotel Balikpapan is located in area / city Balikpapan City Center.

About Pentacity Hotel Balikpapan

Pentacity Hotel Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Pentacity Hotel Balikpapan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Pentacity Hotel Balikpapan provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Pentacity Hotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Pentacity Hotel Balikpapan, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Pentacity Hotel Balikpapan.

If you plan to have a long-term stay, staying at Pentacity Hotel Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Pentacity Hotel Balikpapan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Pentacity Hotel Balikpapan will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Pentacity Hotel Balikpapan is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pentacity Hotel Balikpapan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pentacity Hotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Pentacity Hotel Balikpapan.

All facilities in Pentacity Hotel Balikpapan

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Beach Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Brunch
Buffet dinner
Buffet lunch
Cafe
Continental breakfast
Dining area
Early bird breakfast
Gala dinner
Hot breakfast
Poolside bar
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal

Things to Do

Barbecue
Beach towel
Beach umbrella
Fitness center
Garden
Karaoke
Massage
Outdoor facilities
Outdoor pool
Outdoor pool
Pool cabanas
Pool sun loungers
Sauna
Spa
Hot tub
Poolside bar
TV lounge
Waterslide
Waterpark
Water park access (surcharge)

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Medical service
Mobile
Multilingual staff
Porter
Wedding service

General

AC
Ballroom
Banquet
Cloakroom
Clothes dryer
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Recreation room
Smoking area
Smoke-free
Terrace

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Desk
Hairdryer
In-room safe
Kitchenette
Minibar
Refrigerator
Shower
TV

Business Facilities

Business center
Business facilities
Conference hostess
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Sports and Recreations

Aerobics
Billiard
Bowling alley
Fitness center
Golf
Golf course
Mini golf
Water sport

Accessibilty

Accessibility equipment
Accessible bathroom
Accessible parking
Disabled access friendly
Braille or raised signage
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Bicycle storage
Garage
Secure parking
Valet parking

Kids and Pets

Babysitting
CRIBS
Highchairs
Supervised childcare

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle (surcharge)

Family-friendly Facilities

Children pool

Accommodation Policy & General Information in Pentacity Hotel Balikpapan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check in is currently available for 24 hours

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Pentacity Hotel Balikpapan	202
Number of floors in Pentacity Hotel Balikpapan	5
Another facilities in Pentacity Hotel Balikpapan	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Pentacity Hotel Balikpapan

What are available facilities at Pentacity Hotel Balikpapan?

There are top facilites at Pentacity Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pentacity Hotel Balikpapan?

The standard check-in time at Pentacity Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Pentacity Hotel Balikpapan provide breakfast?

Yes, Pentacity Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Pentacity Hotel Balikpapan have?

Pentacity Hotel Balikpapan is a 4.0-star hotel.

How many floors does Pentacity Hotel Balikpapan have?

Pentacity Hotel Balikpapan has 5 floors.

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More Reviews from Other Guests in Pentacity Hotel Balikpapan

Overall Ratings & Reviews Pentacity Hotel Balikpapan

Traveloka (1,275)

Other sources (5)

8.8

Very Good

From 1,275 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.6

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Pentacity Hotel Balikpapan

All

Bedroom (133)

Ambiance (126)

Hotel Area (122)

Variety (120)

Staff Friendliness (119)

Accessibility (115)

Taste (112)

Distance to City Center (110)

Surroundings (109)

Bathroom (109)

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Traveler Reviews Pentacity Hotel Balikpapan

Number of reviews per page

Customer reviews

Verified Traveler

Business

10.0

/10

Reviewed 11 hour(s) ago

Great place for business trip accommodation.

Find this review helpful?

R***i

Staycation

9.7

/10

Reviewed 5 day(s) ago

Fun and recommended for a staycation in Balikpapan

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1 people find it helpful

J***n

Staycation

10.0

/10

Reviewed 5 day(s) ago

5 stars for Pentacity Hotel. Continued success

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D***n

10.0

/10

Reviewed 6 day(s) ago

This hotel's gym facilities are excellent. Besides the gym, you can also work out on the beach in the morning. The swimming pool and water park are perfect for a family vacation. Don't forget to register your vehicle at the front desk for free parking.

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B***a

6.9

/10

Reviewed 2 week(s) ago

At that price, it doesn't seem to match the room and its facilities. The room is also too small.

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations, particularly regarding the size and amenities of the room. We appreciate your feedback and will strive to improve for a better experience in the future. We hope to welcome you back for a more pleasant stay on your next visit. Sincerely, The Management Team

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B***a

7.0

/10

Reviewed 2 week(s) ago

At that price, it's not worth it.

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We apologize if your stay did not meet your expectations. We greatly appreciate your feedback and will strive to improve the quality of our services and facilities to better meet the expectations of all our guests. We hope to welcome you back for a more pleasant stay on your next visit. Sincerely, The Management Team

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L***a

Leisure

8.8

/10

Reviewed 2 week(s) ago

TV remote control not working, TV facilities incomplete

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. We will take your feedback into consideration immediately and improve our facilities to enhance your comfort. We hope to welcome you back on your next stay with an even better experience. Sincerely, The Management Team

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Strategic location, lobby looks luxurious and staff are friendly and helpful

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We are delighted to hear that the hotel's excellent location, luxurious lobby, and friendly staff provided a memorable experience during your stay. We are committed to providing the best service to all our guests. We hope to welcome you back again in the future. Sincerely, The Management Team

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ermawati c.

Business

10.0

/10

Reviewed 2 week(s) ago

Good price, satisfactory service, next business trip will come here again

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Accommodation's Reply

11 Dec 2025

Dear Ms. Irmawati C., Sincerely, PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We are delighted to hear that our pricing and service met your expectations. We sincerely hope to welcome you back again in the future, especially for business trips. Sincerely, The Management Team

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ermawati c.

Business

10.0

/10

Reviewed 2 week(s) ago

Good price, satisfactory service, next business trip will come here again

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Find this review helpful?

Accommodation's Reply

11 Dec 2025

See original

ermawati c.

Business

10.0

/10

Reviewed 2 week(s) ago

Good price, satisfactory service, next business trip will come here again.

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Accommodation's Reply

11 Dec 2025

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ermawati c.

Business

10.0

/10

Reviewed 2 week(s) ago

Good price, satisfactory service, next business trip will come here again

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Find this review helpful?

Accommodation's Reply

11 Dec 2025

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W***x

Business

10.0

/10

Reviewed 3 week(s) ago

It's recommended for those of us who have never been to BPP, it's not far to look for souvenirs and food if you're feeling lazy, because there's already a mall plus it's big.

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1 people find it helpful

Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We are delighted to hear that our location near shopping malls makes it convenient for you to purchase souvenirs and enjoy restaurants. We strive to provide the best experience for all our guests, especially those visiting Balikpapan for the first time. We hope to welcome you again in the future. Sincerely, The Management Team

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R***i

Staycation

9.1

/10

Reviewed 3 week(s) ago

Overall, the breakfast section of the restaurant was good, and could be improved. Some dishes were bland, like the potato donuts, the flavorless watermelon juice, and the fish with mayonnaise that lacked mayo.

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We are delighted to hear that your overall stay was satisfactory. We especially appreciate your feedback regarding the breakfast, particularly that some items did not meet your expectations. We will review and improve our breakfast menu immediately to ensure your greater satisfaction during your next stay. We look forward to welcoming you back in the future for an even better experience. Sincerely, The Management Team

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r***a

Business

10.0

/10

Reviewed 3 week(s) ago

Clean, nice hotel, friendly staff, complete facilities, affordable prices, very, very close to the city center and malls

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to share your review and photos of your stay at our hotel. We are delighted to hear that you were satisfied with the cleanliness, friendly staff, and comprehensive facilities we provide. We are also pleased that our hotel's location near the city center and shopping malls made your stay even more convenient. We hope to welcome you back again on your next stay for an even better experience. Sincerely, The Management Team

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G***t

Leisure

9.1

/10

Reviewed 3 week(s) ago

Responsive cleaning staff service

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1 people find it helpful

Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from PentaCity Balikpapan Hotel. Thank you for taking the time to write a review. We are pleased to hear that our housekeeping staff provided a satisfactory service. We are committed to maintaining the comfort and cleanliness of all our guests at all times. We hope to welcome you back again in the future. Sincerely, The Management

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deddy c.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Comfortable, friendly, fun, and recommended

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Accommodation's Reply

11 Dec 2025

Dear Mr. Daddy C., Sincerely yours, from Astara Balikpapan Hotel. Thank you for taking the time to write a review. We are delighted to hear that your stay was comfortable, pleasant, and memorable. We greatly appreciate your feedback and will continue to strive to maintain the highest quality of service for all our guests. We hope to welcome you back for your next stay. Sincerely, The Management Team

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A***n

Leisure

8.5

/10

Reviewed 4 week(s) ago

The mattress needs replacing. The springs can't handle the already heavy load.

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from Astara Balikpapan Hotel. Thank you for taking the time to write a review. We apologize for any inconvenience you experienced regarding the quality of the mattress during your stay. We appreciate your feedback and will forward it to the relevant team for investigation and improvement to ensure all guests enjoy greater comfort in the future. We look forward to welcoming you back for an even better experience on your next stay. Sincerely, Management

See original

s***n

Leisure

6.6

/10

Reviewed 4 week(s) ago

The receptionist was not friendly, the toiletries were not replaced, someone else's used toothbrush was still in the room, the toilet was dirty, the bathroom floor was slippery, the bathroom door hinges were rusty, I was worried that it would come loose and it could be dangerous, the room was not soundproof, the left side was noisy, the mattress made noises that could be heard in the room, so I couldn't sleep, the sound of the door next door was also heard opening and closing.

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Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Warm greetings from Astara Balikpapan Hotel. Thank you for taking the time to write a review. We greatly appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We have reviewed your comments and will work to improve our services and provide greater comfort and quality of service in the future. We look forward to welcoming you back for your next stay for an even better experience. Sincerely, The Management Team

See original

G***t

Staycation

9.4

/10

Reviewed 4 week(s) ago

worth it lah klo bwt staycation

Find this review helpful?

Accommodation's Reply

11 Dec 2025

Dear Valued Guest, PentaCity Balikpapan Hotel extends a warm welcome. Thank you for taking the time to share your feedback. We are delighted to hear that your stay at our hotel was positive and worthwhile. We will continue to strive to provide the best service for your comfort. We look forward to welcoming you back again in the future. Sincerely, The Management Team

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Payment Partners

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia

Pentacity Hotel Balikpapan

What Guests Say About Their Stay

Main Facilities

Available Room Types in Pentacity Hotel Balikpapan

Speed up your search by choosing what you need

What's around Pentacity Hotel Balikpapan

Discover More About Pentacity Hotel Balikpapan

Location

About Pentacity Hotel Balikpapan

All facilities in Pentacity Hotel Balikpapan

Food and Drinks

Things to Do

Hotel Services

General

Public Facilities

In-room Facilities

Business Facilities

Nearby Facilities

Sports and Recreations

Accessibilty

Transportation

Kids and Pets

Connectivity

Shuttle Service

Family-friendly Facilities

Accommodation Policy & General Information in Pentacity Hotel Balikpapan

Check-in/Check-out Time

Required Documents

General Check-in Instructions

General Information

Frequently asked question in Pentacity Hotel Balikpapan

More Reviews from Other Guests in Pentacity Hotel Balikpapan

Overall Ratings & Reviews Pentacity Hotel Balikpapan

8.8

8.6

8.5

9.1

8.7

Traveler Reviews Pentacity Hotel Balikpapan

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Overall Ratings & Reviews Pentacity Hotel Balikpapan

8.8

8.6

8.5

9.1

8.7

Traveler Reviews Pentacity Hotel Balikpapan