Smart Hotel Thamrin Jakarta

Hotels
Preferred Partner Plus
6.9
/10
Pleasant
4,614 reviews

What Guests Say About Their Stay

Distance To City Center (51)
Accessibility (44)
Staff Friendliness (43)
Ambiance (34)
LINSON P.
9.4
/ 10
Smart Hotel Thamrin is nice small hotel, very close to Sudirman Business District Centre, just about 2km away. The hotel is clean, cheap, and with restaurant of American style.
w***i
9.4
/ 10
Very satisfied staying here. Hopefully Smart Hotel will continue to be successful. Thank you for all the services
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F***a
8.8
/ 10
We are very happy because the location of this hotel is very close to the station and there are many snacks around the hotel, the staff is also good, fast response when we asked for the room to be cleaned again, it's just still under maintenance, even so, our family is satisfied with the new and complete room facilities at an affordable price, yes, most of it is still messy but the room is ready to be occupied with new and luxurious furniture at an economical price but the location is strategic, thank you
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Bonifasius G. A.
9.4
/ 10
The hotel staff is friendly, my room was upgraded with a nice view facing Sudirman Street, strategic location near MRT, near LRT and Grand Indonesia.
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Harry A. A.
8.5
/ 10
Very smart hotel, for business travelers who need a location not far from Jalan Jendral Sudirman. Gate MRT is close to the hotel, only about 50 meters from the Smart Hotel.
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In the Area
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Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Smart Hotel Thamrin Jakarta is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Smart Hotel Thamrin Jakarta

Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby Smart Hotel Thamrin Jakarta
Exterior 2 Smart Hotel Thamrin Jakarta

Discover More About Smart Hotel Thamrin Jakarta

Location


Smart Hotel Thamrin Jakarta is a hotel in a good neighborhood, which is located at Thamrin.

About Smart Hotel Thamrin Jakarta

Not only located within easy reach of various places of interests for your adventure, but staying at Smart Hotel Thamrin Jakarta will also give you a pleasant stay.

Smart Hotel Thamrin Jakarta is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Smart Hotel Thamrin Jakarta is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Smart Hotel Thamrin Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Smart Hotel Thamrin Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Smart Hotel Thamrin Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Smart Hotel Thamrin Jakarta will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Smart Hotel Thamrin Jakarta is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Smart Hotel Thamrin Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Smart Hotel Thamrin Jakarta is a wise choice for travelers visiting Thamrin.

All facilities in Smart Hotel Thamrin Jakarta

Lobby Smart Hotel Thamrin Jakarta
Lobby
Exterior Smart Hotel Thamrin Jakarta
Exterior
Others Smart Hotel Thamrin Jakarta
Others
Restaurant Smart Hotel Thamrin Jakarta
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Snacks

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Parking with surcharge
  • Bus/truck parking
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Smart Hotel Thamrin Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, PCR Test Result. Please bring the required documents in hard copy.

Facility

Lobby, Restaurant / Bar, Specific area only. Renovation starts from 08.00 - 18.00 WIB. closed temporarily from 12-4-2023 to 31-7-2023.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Thamrin Jakarta
71
Number of floors in Smart Hotel Thamrin Jakarta
7
Another facilities in Smart Hotel Thamrin Jakarta
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Smart Hotel Thamrin Jakarta

What are available facilities at Smart Hotel Thamrin Jakarta?
There are top facilites at Smart Hotel Thamrin Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Smart Hotel Thamrin Jakarta?
The standard check-in time at Smart Hotel Thamrin Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Smart Hotel Thamrin Jakarta provide breakfast?
Yes, Smart Hotel Thamrin Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Smart Hotel Thamrin Jakarta have?
Smart Hotel Thamrin Jakarta is a 2.5-star hotel.
How many floors does Smart Hotel Thamrin Jakarta have?
Smart Hotel Thamrin Jakarta has 7 floors.
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More Reviews from Other Guests in Smart Hotel Thamrin Jakarta

7.0
Pleasant
From 4,550 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

6.8

Location

7.9

Service and Facilites

6.8

People often mention about Smart Hotel Thamrin Jakarta
All
Ambiance (55)
Accessibility (51)
Staff Friendliness (51)
Distance to City Center (49)
Bedroom (48)
Room Space (43)
Surroundings (37)
Bathroom (36)
Hotel Area (36)
Soundproof (30)
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Most Recent
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Traveler Reviews Smart Hotel Thamrin Jakarta

Number of reviews per page
20
40
Customer reviews
R***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 hour(s) ago
I've attached a photo of the inside of the room. The hotel is located close to the train station. There's plenty of food available around the hotel, so you're guaranteed not to go hungry if you stay at this hotel.
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Nardi L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The bathroom drain is really bad, water seeps everywhere
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1 people find it helpful
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
the hotel is under renovation so a lot of facilities is still under renovation. my room is leaking. i just stay for 1 night lazy to channge again. but, location and price is good. the information about room is not so clear and accurate in treveloka. i booked for 3 but end up getting room for 2. the staff frienliness made up for the shortcoming in hotel facilities.
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Accommodation's Reply
13 Nov 2025
On behalf of the hotel,we apologize for the inconvenience caused by renovation, inadequate facilities and leaky room condition..
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is strategic, easily accessible to all places. Check-in was slow. The room wasn't very spacious, but the facilities were decent. When booking on the app, it said there was an additional sofa bed, so I chose that because I booked for three people, but when I arrived, it wasn't available. Perhaps the service features could be updated. Everything else was fine, a good experience.
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
As for the room, cleanliness was okay, but when we arrived, the room wasn't ready yet. Those who were supposed to check in at 2:00 PM were only able to enter the room at around 3:20 PM. We asked for a sign that said "wedding anniversary" but it wasn't available. We were there for a wedding anniversary celebration. Oh well. Everything else was fine.
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1 people find it helpful
E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The AC is not cold enough for a room that was directly exposed to the sun yesterday, no. 1111
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic and the staff are all friendly. But please provide a lock for the bathroom door, especially for room 1011.
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2 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The explore type is good, the city view is cheap for under 1 million, but the wifi has no signal, and breakfast is not available in all rooms, it is not very soundproof, you can hear the sound of motorbikes on the street
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Accommodation's Reply
22 Oct 2025
Thank you for your positive rating and review. Smart Hotel is constantly improving its facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice room, nice view, clean bathroom, only the sofa bed is very dirty, dusty, and makes me cough, and it's a shame there's no swimming pool yet, no free breakfast yet so I have to buy GoFood
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Accommodation's Reply
17 Oct 2025
Dear s*s, Thank you for your positive rating and review. Smart Hotel is committed to continuously improving our facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended for a staycation in the heart of the city. Strategic location near Sudirman MRT and KRL stations. The staff are very friendly. At night, it's very easy to find culinary tours. I stayed in room 811 with a beautiful city view at night and in the morning. When I entered the room, it was very cool because the AC was on. The cleanliness was very good, even the amenities were complete. The downside is that currently some floors are still being renovated and the restaurant is still closed. Thank you Smart Hotel Thamrin ✨
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Accommodation's Reply
10 Oct 2025
It's a pleasure to read your review, as you've stayed at Smart Hotel and had a pleasant and enjoyable experience. Guest satisfaction is paramount to us. We are constantly striving to improve our service and hotel facilities. Renovations on the lower-floor rooms are almost complete, and we hope Smart Hotel will be even better in the future.
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A***g
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The hotel is still under renovation but is already open. There's no lobby, and it's very dusty. The rooms aren't dirty either.
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3 people find it helpful
Accommodation's Reply
10 Oct 2025
We apologize for the renovations to the downstairs rooms. Our goal is to make all our hotel rooms as good as the already comfortable rooms on the upper floors. We hope to complete the renovations soon and restore the lobby to its former glory.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I love the new hotel, and the staff is very polite and helpful. Thank you.
2 people find it helpful
Accommodation's Reply
10 Oct 2025
WOw,, so lovely rate from you,,, We are so glad too having such a guest as nice as you,,, Hope we can meet again,,,
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, and the staff are very friendly. BESTTT
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Hello Sis. Thank you for visiting Smart Hotel, and we are very happy that you were satisfied with our staff's service. We hope you can come back again. Have a nice day, Sis!
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h***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This room is the best, for around 500 thousand you can get a bathtub.. Awesome
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We are very grateful that you highly recommend Smart Hotel to others. We are delighted to have provided you with such a pleasant stay, and your kind comments about the quality of our service are greatly appreciated. We look forward to welcoming you back 🙏🏻
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Profile Picture
Handoko T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The room is okay.. the bathtub view of the city light is really good.. the AC is hot.. the room is not very clean.. parking is difficult.. overall, everything is minimalist.. but if it's for transit, it's okay..
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for staying at Smart Hotel. We apologize for any shortcomings. We will strive to improve for your next visit. We hope you will recommend us to your friends and colleagues so more people can enjoy Smart Hotel.
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R***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, while staying there, it's still under renovation, but so far it hasn't been a problem. Got a voucher for around 600 rupiah for a room with a bathtub and a really nice view. It's a shame they don't offer a free breakfast package yet. But I'm very satisfied.
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Accommodation's Reply
04 Sep 2025
Dear R*h, Thank you for your positive rating and comments regarding our hotel. While renovations are underway, we haven't yet released room and breakfast packages. We look forward to your next visit. Best regards, Smart Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is comfortable and located in the city center, so it's quite easy to get anywhere.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear A*a, Thank you for your rating and positive comments about our hotel. The hotel is currently undergoing renovations to improve our service. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Cecilia f. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Overall nice smart hotel and keep up the services, and I pray you are going to have more branches.
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Cecilia f.A. Thank you for your good rating and comment toward us We look forward to welcome you back Regard, Smart Hotel Management
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The location is very good, close to the MRT and the Airport Train, but the alertness of the officers needs to be improved.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear l*a, Thank you for your positive rating and comments. In addition to hotel renovations, we will also be improving the quality of our guest service to improve our service in the future. We look forward to welcoming you back. Best regards, Smart Hotel Management.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable hotel, close to the city center
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Agus S, Thank you for your rating and comments. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Number of reviews per page
20
40

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Restaurant 4 Smart Hotel Thamrin Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 4,550 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

6.8

Location

7.9

Service and Facilites

6.8

People often mention about Smart Hotel Thamrin Jakarta
All
Ambiance (55)
Accessibility (51)
Staff Friendliness (51)
Distance to City Center (49)
Bedroom (48)
Room Space (43)
Surroundings (37)
Bathroom (36)
Hotel Area (36)
Soundproof (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Smart Hotel Thamrin Jakarta

Number of reviews per page
20
40
Customer reviews
R***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 hour(s) ago
I've attached a photo of the inside of the room. The hotel is located close to the train station. There's plenty of food available around the hotel, so you're guaranteed not to go hungry if you stay at this hotel.
Translated by Google Icon
See original
Find this review helpful?
Nardi L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The bathroom drain is really bad, water seeps everywhere
Translated by Google Icon
See original
1 people find it helpful
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
the hotel is under renovation so a lot of facilities is still under renovation. my room is leaking. i just stay for 1 night lazy to channge again. but, location and price is good. the information about room is not so clear and accurate in treveloka. i booked for 3 but end up getting room for 2. the staff frienliness made up for the shortcoming in hotel facilities.
Read More
Find this review helpful?
Accommodation's Reply
13 Nov 2025
On behalf of the hotel,we apologize for the inconvenience caused by renovation, inadequate facilities and leaky room condition..
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is strategic, easily accessible to all places. Check-in was slow. The room wasn't very spacious, but the facilities were decent. When booking on the app, it said there was an additional sofa bed, so I chose that because I booked for three people, but when I arrived, it wasn't available. Perhaps the service features could be updated. Everything else was fine, a good experience.
Read More
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
As for the room, cleanliness was okay, but when we arrived, the room wasn't ready yet. Those who were supposed to check in at 2:00 PM were only able to enter the room at around 3:20 PM. We asked for a sign that said "wedding anniversary" but it wasn't available. We were there for a wedding anniversary celebration. Oh well. Everything else was fine.
Read More
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1 people find it helpful
E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The AC is not cold enough for a room that was directly exposed to the sun yesterday, no. 1111
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic and the staff are all friendly. But please provide a lock for the bathroom door, especially for room 1011.
Translated by Google Icon
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2 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The explore type is good, the city view is cheap for under 1 million, but the wifi has no signal, and breakfast is not available in all rooms, it is not very soundproof, you can hear the sound of motorbikes on the street
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Accommodation's Reply
22 Oct 2025
Thank you for your positive rating and review. Smart Hotel is constantly improving its facilities and services to further enhance our service in the future. We hope to welcome you back soon.
Translated by Google Icon
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice room, nice view, clean bathroom, only the sofa bed is very dirty, dusty, and makes me cough, and it's a shame there's no swimming pool yet, no free breakfast yet so I have to buy GoFood
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Accommodation's Reply
17 Oct 2025
Dear s*s, Thank you for your positive rating and review. Smart Hotel is committed to continuously improving our facilities and services to further enhance our service in the future. We hope to welcome you back soon.
Translated by Google Icon
See original
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended for a staycation in the heart of the city. Strategic location near Sudirman MRT and KRL stations. The staff are very friendly. At night, it's very easy to find culinary tours. I stayed in room 811 with a beautiful city view at night and in the morning. When I entered the room, it was very cool because the AC was on. The cleanliness was very good, even the amenities were complete. The downside is that currently some floors are still being renovated and the restaurant is still closed. Thank you Smart Hotel Thamrin ✨
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
It's a pleasure to read your review, as you've stayed at Smart Hotel and had a pleasant and enjoyable experience. Guest satisfaction is paramount to us. We are constantly striving to improve our service and hotel facilities. Renovations on the lower-floor rooms are almost complete, and we hope Smart Hotel will be even better in the future.
Translated by Google Icon
See original
A***g
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The hotel is still under renovation but is already open. There's no lobby, and it's very dusty. The rooms aren't dirty either.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
10 Oct 2025
We apologize for the renovations to the downstairs rooms. Our goal is to make all our hotel rooms as good as the already comfortable rooms on the upper floors. We hope to complete the renovations soon and restore the lobby to its former glory.
Translated by Google Icon
See original
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I love the new hotel, and the staff is very polite and helpful. Thank you.
2 people find it helpful
Accommodation's Reply
10 Oct 2025
WOw,, so lovely rate from you,,, We are so glad too having such a guest as nice as you,,, Hope we can meet again,,,
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, and the staff are very friendly. BESTTT
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Hello Sis. Thank you for visiting Smart Hotel, and we are very happy that you were satisfied with our staff's service. We hope you can come back again. Have a nice day, Sis!
Translated by Google Icon
See original
h***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This room is the best, for around 500 thousand you can get a bathtub.. Awesome
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We are very grateful that you highly recommend Smart Hotel to others. We are delighted to have provided you with such a pleasant stay, and your kind comments about the quality of our service are greatly appreciated. We look forward to welcoming you back 🙏🏻
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See original
Profile Picture
Handoko T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The room is okay.. the bathtub view of the city light is really good.. the AC is hot.. the room is not very clean.. parking is difficult.. overall, everything is minimalist.. but if it's for transit, it's okay..
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for staying at Smart Hotel. We apologize for any shortcomings. We will strive to improve for your next visit. We hope you will recommend us to your friends and colleagues so more people can enjoy Smart Hotel.
Translated by Google Icon
See original
R***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, while staying there, it's still under renovation, but so far it hasn't been a problem. Got a voucher for around 600 rupiah for a room with a bathtub and a really nice view. It's a shame they don't offer a free breakfast package yet. But I'm very satisfied.
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Accommodation's Reply
04 Sep 2025
Dear R*h, Thank you for your positive rating and comments regarding our hotel. While renovations are underway, we haven't yet released room and breakfast packages. We look forward to your next visit. Best regards, Smart Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is comfortable and located in the city center, so it's quite easy to get anywhere.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear A*a, Thank you for your rating and positive comments about our hotel. The hotel is currently undergoing renovations to improve our service. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Cecilia f. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Overall nice smart hotel and keep up the services, and I pray you are going to have more branches.
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Cecilia f.A. Thank you for your good rating and comment toward us We look forward to welcome you back Regard, Smart Hotel Management
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The location is very good, close to the MRT and the Airport Train, but the alertness of the officers needs to be improved.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear l*a, Thank you for your positive rating and comments. In addition to hotel renovations, we will also be improving the quality of our guest service to improve our service in the future. We look forward to welcoming you back. Best regards, Smart Hotel Management.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable hotel, close to the city center
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Agus S, Thank you for your rating and comments. We look forward to welcoming you back. Best regards, Smart Hotel Management
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