Smart Hotel Thamrin Jakarta

Hotels
Preferred Partner Plus
6.9
/10
Pleasant
4,614 reviews

What Guests Say About Their Stay

Distance To City Center (51)
Accessibility (44)
Staff Friendliness (43)
Ambiance (34)
LINSON P.
9.4
/ 10
Smart Hotel Thamrin is nice small hotel, very close to Sudirman Business District Centre, just about 2km away. The hotel is clean, cheap, and with restaurant of American style.
w***i
9.4
/ 10
Very satisfied staying here. Hopefully Smart Hotel will continue to be successful. Thank you for all the services
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F***a
8.8
/ 10
We are very happy because the location of this hotel is very close to the station and there are many snacks around the hotel, the staff is also good, fast response when we asked for the room to be cleaned again, it's just still under maintenance, even so, our family is satisfied with the new and complete room facilities at an affordable price, yes, most of it is still messy but the room is ready to be occupied with new and luxurious furniture at an economical price but the location is strategic, thank you
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Bonifasius G. A.
9.4
/ 10
The hotel staff is friendly, my room was upgraded with a nice view facing Sudirman Street, strategic location near MRT, near LRT and Grand Indonesia.
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Harry A. A.
8.5
/ 10
Very smart hotel, for business travelers who need a location not far from Jalan Jendral Sudirman. Gate MRT is close to the hotel, only about 50 meters from the Smart Hotel.
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In the Area
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Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Smart Hotel Thamrin Jakarta is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Smart Hotel Thamrin Jakarta

Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby Smart Hotel Thamrin Jakarta
Exterior 2 Smart Hotel Thamrin Jakarta

Discover More About Smart Hotel Thamrin Jakarta

Smart Hotel Thamrin Jakarta Rates per Night

Planning your trip and wondering about Smart Hotel Thamrin Jakarta hotel rates? You're in the right place! Finding the perfect accommodation at the right price is key to a great travel experience. Smart Hotel Thamrin Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Smart Hotel Thamrin Jakarta hotel rates? Traveloka is your go-to source for the latest deals and discounts, ensuring you get the most value for your money.

Smart Hotel Thamrin Jakarta Location & Address

Finding your way to Smart Hotel Thamrin Jakarta is easy! Smart Hotel Thamrin Jakarta is located at Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230. It's situated in the heart of Jakarta Pusat, known for its bustling streets and vibrant atmosphere. The hotel is approximately 2 km from the city center, making it a convenient base for exploring all that Jakarta has to offer.

How to go to Smart Hotel Thamrin Jakarta from Airport

Getting from the airport to Smart Hotel Thamrin Jakarta is a breeze! Whether you're looking for the fastest route or the most budget-friendly option, there are several ways to reach the hotel from Soekarno–Hatta International Airport (CGK).

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 45 minutes to an hour, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (affordable): Some hotels offer airport shuttle services. Check with Smart Hotel Thamrin Jakarta for availability and pricing.

Tips: For the most convenient route, consider using a Ride Hailing service. It offers a balance of speed and affordability, getting you directly to the hotel without the hassle of navigating public transport.

Smart Hotel Thamrin Jakarta Reviews & Summary

Want to know what other travelers think about Smart Hotel Thamrin Jakarta? Hotel reviews offer valuable insights into the guest experience. Guests consistently praise the hotel's prime location, friendly staff, and comfortable rooms. Many reviewers highlight the hotel's proximity to key attractions and dining options, making it an ideal choice for both leisure and business travelers.

A standout feature is the hotel's commitment to providing excellent service, ensuring a pleasant stay for every guest. One guest raved, "The staff was incredibly helpful, and the location was perfect for exploring the city!" Ready to experience it yourself? Book your stay at Smart Hotel Thamrin Jakarta today!

Smart Hotel Thamrin Jakarta Room Types Available

Smart Hotel Thamrin Jakarta offers a variety of room types to suit every traveler's needs. From cozy rooms for solo adventurers to spacious suites for families, you'll find the perfect space to relax and recharge. Explore the different categories of hotel rooms available and choose the one that best fits your preferences.

  • Standard Room: Comfortable and well-equipped, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and amenities, ideal for a more luxurious stay.
  • Family Room: Designed to accommodate families, with ample space and multiple beds.
  • Suite: Provides a separate living area and bedroom, offering the ultimate in comfort and privacy.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Smart Hotel Thamrin Jakarta

Smart Hotel Thamrin Jakarta provides a range of hotel amenities to enhance your stay. Whether you're looking to relax, stay active, or simply unwind, the hotel has something for everyone. Explore the hotel facilities and make the most of your time in Jakarta.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay in shape with a workout at the hotel's fitness center.
  • Business Center: Stay connected with work with the business center.
  • Free Wi-Fi: Stay connected with free Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Smart Hotel Thamrin Jakarta

Indulge in a delightful culinary experience at Smart Hotel Thamrin Jakarta. The hotel offers a variety of dining options to satisfy your cravings. From a hearty breakfast buffet to a relaxing dinner, you'll find something to tantalize your taste buds.

  • Restaurant Name: Offers a diverse menu of Indonesian and international cuisine.
    • Cuisine: Indonesian and International
    • Buffet Info: Breakfast buffet available daily. Price per person: ₱250, Opening Hours: 6:30 AM - 10:00 AM
    • Signature Dishes: Nasi Goreng, Soto Ayam

Smart Hotel Thamrin Jakarta Airport pickups and How to Book

Enjoy a seamless arrival at Smart Hotel Thamrin Jakarta with convenient airport transfer options. Many hotels with airport shuttle services offer airport pick-up to ensure a smooth transition from the airport to your accommodation.

To book an airport pick-up, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details and estimated arrival time. The hotel staff will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with convenient access to public transportation. Smart Hotel Thamrin Jakarta is well-connected to the city's MRT and bus networks, making it simple to explore the area.

  • Nearest MRT Station: Bundaran HI MRT Station (approximately 1 km)
  • Nearest Bus Stop: Bus Stop at Jalan Thamrin (approximately 200 meters)

Public transport cards are available for purchase at MRT stations and convenience stores. These cards can be used for both MRT and bus travel, offering a convenient and cost-effective way to get around.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Smart Hotel Thamrin Jakarta? Jakarta Pusat offers a wealth of attractions for families and kids. From cultural landmarks to exciting entertainment venues, there's something for everyone to enjoy.

  • National Museum of Indonesia: Explore the rich history and culture of Indonesia. Distance from hotel: 3 km, Entry Price: ₱10,000
  • Monas (National Monument): Visit this iconic landmark and enjoy panoramic views of the city. Distance from hotel: 2 km, Entry Price: ₱15,000
  • KidZania Jakarta: Let your kids experience the world of work in this interactive city. Distance from hotel: 5 km, Entry Price: ₱250,000
  • Taman Suropati: Relax in this beautiful park and enjoy the lush greenery. Distance from hotel: 1.5 km, Entry Price: Free
  • Jakarta Aquarium & Safari: Discover a diverse range of marine and land animals. Distance from hotel: 7 km, Entry Price: ₱150,000

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Smart Hotel Thamrin Jakarta (Jakarta Pusat)

Explore the vibrant culinary scene near Smart Hotel Thamrin Jakarta. From trendy cafes to local street food stalls, you'll find a diverse range of dining options to satisfy your cravings. Discover the best places to eat near you and experience the flavors of Jakarta.

  • Cafes/ Restaurants:
    • Starbucks: Enjoy your favorite coffee and snacks.
    • Kopi Kenangan: Try local coffee and pastries.
    • Warung Nasi Ampera: Experience authentic Indonesian cuisine.
  • Local Streetfood:
    • Sate Ayam (Chicken Satay): Grilled chicken skewers with peanut sauce.
    • Gado-Gado: Indonesian salad with peanut sauce.
    • Nasi Goreng (Fried Rice): Classic Indonesian fried rice.
    • Bakso (Meatball Soup): Savory meatball soup.
    • Martabak Manis (Sweet Pancake): Sweet and fluffy pancake with various toppings.
  • Shopping places near Smart Hotel Thamrin Jakarta (Jakarta Pusat)

    Indulge in some retail therapy near Smart Hotel Thamrin Jakarta. Jakarta Pusat offers a variety of shopping destinations, from modern malls to traditional markets. Discover the best places to shop and find everything you need.

    • Grand Indonesia Shopping Town: A premier shopping destination with a wide range of international brands and dining options.
    • Plaza Indonesia: A luxury shopping mall with high-end boutiques and designer stores.
    • Thamrin City: A popular shopping center for textiles, clothing, and souvenirs.

    Other Places to Stay Near Smart Hotel Thamrin Jakarta

    Looking for alternative accommodations near Smart Hotel Thamrin Jakarta? Jakarta Pusat offers a wide range of hotels to suit every budget and preference. Explore the best hotels nearby and find the perfect place to stay.

    • Luxury/5–6 Star Hotels Nearby:
      • The Mandarin Oriental, Jakarta
      • Hotel Indonesia Kempinski Jakarta
      • Ritz-Carlton Jakarta, Pacific Place
    • Four-Star Hotels Nearby:
      • Pullman Jakarta Indonesia
      • Aryaduta Jakarta
      • Le Meridien Jakarta
    • Three-Star Hotels Nearby:
      • Ibis Jakarta Thamrin
      • Park Regis Jakarta
      • Ashley Hotel Jakarta

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

    Hotel availability

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All facilities in Smart Hotel Thamrin Jakarta

Lobby Smart Hotel Thamrin Jakarta
Lobby
Exterior Smart Hotel Thamrin Jakarta
Exterior
Others Smart Hotel Thamrin Jakarta
Others
Restaurant Smart Hotel Thamrin Jakarta
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Snacks

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Parking with surcharge
  • Bus/truck parking
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Smart Hotel Thamrin Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, PCR Test Result. Please bring the required documents in hard copy.

Facility

Lobby, Restaurant / Bar, Specific area only. Renovation starts from 08.00 - 18.00 WIB. closed temporarily from 12-4-2023 to 31-7-2023.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Thamrin Jakarta
71
Number of floors in Smart Hotel Thamrin Jakarta
7
Another facilities in Smart Hotel Thamrin Jakarta
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Smart Hotel Thamrin Jakarta

What are available facilities at Smart Hotel Thamrin Jakarta?
There are top facilites at Smart Hotel Thamrin Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Smart Hotel Thamrin Jakarta?
The standard check-in time at Smart Hotel Thamrin Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Smart Hotel Thamrin Jakarta provide breakfast?
Yes, Smart Hotel Thamrin Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smart Hotel Thamrin Jakarta?
Smart Hotel Thamrin Jakarta is a 2.5-star hotel.
How many floors does Smart Hotel Thamrin Jakarta have?
Smart Hotel Thamrin Jakarta has 7 floors.
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More Reviews from Other Guests in Smart Hotel Thamrin Jakarta

7.0
Pleasant
From 4,550 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

6.8

Location

7.9

Service and Facilites

6.8

People often mention about Smart Hotel Thamrin Jakarta
All
Ambiance (55)
Accessibility (51)
Staff Friendliness (51)
Distance to City Center (49)
Bedroom (48)
Room Space (43)
Surroundings (37)
Bathroom (36)
Hotel Area (36)
Soundproof (30)
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Traveler Reviews Smart Hotel Thamrin Jakarta

Number of reviews per page
20
40
Customer reviews
R***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
I've attached a photo of the inside of the room. The hotel is located close to the train station. There's plenty of food available around the hotel, so you're guaranteed not to go hungry if you stay at this hotel.
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Accommodation's Reply
05 Dec 2025
Good evening, thank you for the review. I hope you will come back to Jakarta and check in at our hotel again. See you next time, sister.
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Nardi L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The bathroom drain is really bad, water seeps everywhere
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1 people find it helpful
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
the hotel is under renovation so a lot of facilities is still under renovation. my room is leaking. i just stay for 1 night lazy to channge again. but, location and price is good. the information about room is not so clear and accurate in treveloka. i booked for 3 but end up getting room for 2. the staff frienliness made up for the shortcoming in hotel facilities.
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Accommodation's Reply
13 Nov 2025
On behalf of the hotel,we apologize for the inconvenience caused by renovation, inadequate facilities and leaky room condition..
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is strategic, easily accessible to all places. Check-in was slow. The room wasn't very spacious, but the facilities were decent. When booking on the app, it said there was an additional sofa bed, so I chose that because I booked for three people, but when I arrived, it wasn't available. Perhaps the service features could be updated. Everything else was fine, a good experience.
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
As for the room, cleanliness was okay, but when we arrived, the room wasn't ready yet. Those who were supposed to check in at 2:00 PM were only able to enter the room at around 3:20 PM. We asked for a sign that said "wedding anniversary" but it wasn't available. We were there for a wedding anniversary celebration. Oh well. Everything else was fine.
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1 people find it helpful
E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The AC is not cold enough for a room that was directly exposed to the sun yesterday, no. 1111
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2 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic and the staff are all friendly. But please provide a lock for the bathroom door, especially for room 1011.
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3 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The explore type is good, the city view is cheap for under 1 million, but the wifi has no signal, and breakfast is not available in all rooms, it is not very soundproof, you can hear the sound of motorbikes on the street
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Accommodation's Reply
22 Oct 2025
Thank you for your positive rating and review. Smart Hotel is constantly improving its facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice room, nice view, clean bathroom, only the sofa bed is very dirty, dusty, and makes me cough, and it's a shame there's no swimming pool yet, no free breakfast yet so I have to buy GoFood
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Accommodation's Reply
17 Oct 2025
Dear s*s, Thank you for your positive rating and review. Smart Hotel is committed to continuously improving our facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended for a staycation in the heart of the city. Strategic location near Sudirman MRT and KRL stations. The staff are very friendly. At night, it's very easy to find culinary tours. I stayed in room 811 with a beautiful city view at night and in the morning. When I entered the room, it was very cool because the AC was on. The cleanliness was very good, even the amenities were complete. The downside is that currently some floors are still being renovated and the restaurant is still closed. Thank you Smart Hotel Thamrin ✨
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Accommodation's Reply
10 Oct 2025
It's a pleasure to read your review, as you've stayed at Smart Hotel and had a pleasant and enjoyable experience. Guest satisfaction is paramount to us. We are constantly striving to improve our service and hotel facilities. Renovations on the lower-floor rooms are almost complete, and we hope Smart Hotel will be even better in the future.
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A***g
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The hotel is still under renovation but is already open. There's no lobby, and it's very dusty. The rooms aren't dirty either.
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3 people find it helpful
Accommodation's Reply
10 Oct 2025
We apologize for the renovations to the downstairs rooms. Our goal is to make all our hotel rooms as good as the already comfortable rooms on the upper floors. We hope to complete the renovations soon and restore the lobby to its former glory.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I love the new hotel, and the staff is very polite and helpful. Thank you.
2 people find it helpful
Accommodation's Reply
10 Oct 2025
WOw,, so lovely rate from you,,, We are so glad too having such a guest as nice as you,,, Hope we can meet again,,,
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, and the staff are very friendly. BESTTT
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Hello Sis. Thank you for visiting Smart Hotel, and we are very happy that you were satisfied with our staff's service. We hope you can come back again. Have a nice day, Sis!
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h***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This room is the best, for around 500 thousand you can get a bathtub.. Awesome
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We are very grateful that you highly recommend Smart Hotel to others. We are delighted to have provided you with such a pleasant stay, and your kind comments about the quality of our service are greatly appreciated. We look forward to welcoming you back 🙏🏻
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Handoko T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The room is okay.. the bathtub view of the city light is really good.. the AC is hot.. the room is not very clean.. parking is difficult.. overall, everything is minimalist.. but if it's for transit, it's okay..
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for staying at Smart Hotel. We apologize for any shortcomings. We will strive to improve for your next visit. We hope you will recommend us to your friends and colleagues so more people can enjoy Smart Hotel.
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R***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, while staying there, it's still under renovation, but so far it hasn't been a problem. Got a voucher for around 600 rupiah for a room with a bathtub and a really nice view. It's a shame they don't offer a free breakfast package yet. But I'm very satisfied.
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Accommodation's Reply
04 Sep 2025
Dear R*h, Thank you for your positive rating and comments regarding our hotel. While renovations are underway, we haven't yet released room and breakfast packages. We look forward to your next visit. Best regards, Smart Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is comfortable and located in the city center, so it's quite easy to get anywhere.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear A*a, Thank you for your rating and positive comments about our hotel. The hotel is currently undergoing renovations to improve our service. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Cecilia f. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Overall nice smart hotel and keep up the services, and I pray you are going to have more branches.
3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Cecilia f.A. Thank you for your good rating and comment toward us We look forward to welcome you back Regard, Smart Hotel Management
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The location is very good, close to the MRT and the Airport Train, but the alertness of the officers needs to be improved.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear l*a, Thank you for your positive rating and comments. In addition to hotel renovations, we will also be improving the quality of our guest service to improve our service in the future. We look forward to welcoming you back. Best regards, Smart Hotel Management.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable hotel, close to the city center
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Agus S, Thank you for your rating and comments. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Number of reviews per page
20
40

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Restaurant 4 Smart Hotel Thamrin Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 4,550 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

6.8

Location

7.9

Service and Facilites

6.8

People often mention about Smart Hotel Thamrin Jakarta
All
Ambiance (55)
Accessibility (51)
Staff Friendliness (51)
Distance to City Center (49)
Bedroom (48)
Room Space (43)
Surroundings (37)
Bathroom (36)
Hotel Area (36)
Soundproof (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Smart Hotel Thamrin Jakarta

Number of reviews per page
20
40
Customer reviews
R***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
I've attached a photo of the inside of the room. The hotel is located close to the train station. There's plenty of food available around the hotel, so you're guaranteed not to go hungry if you stay at this hotel.
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Find this review helpful?
Accommodation's Reply
05 Dec 2025
Good evening, thank you for the review. I hope you will come back to Jakarta and check in at our hotel again. See you next time, sister.
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Nardi L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The bathroom drain is really bad, water seeps everywhere
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1 people find it helpful
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
the hotel is under renovation so a lot of facilities is still under renovation. my room is leaking. i just stay for 1 night lazy to channge again. but, location and price is good. the information about room is not so clear and accurate in treveloka. i booked for 3 but end up getting room for 2. the staff frienliness made up for the shortcoming in hotel facilities.
Read More
Find this review helpful?
Accommodation's Reply
13 Nov 2025
On behalf of the hotel,we apologize for the inconvenience caused by renovation, inadequate facilities and leaky room condition..
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is strategic, easily accessible to all places. Check-in was slow. The room wasn't very spacious, but the facilities were decent. When booking on the app, it said there was an additional sofa bed, so I chose that because I booked for three people, but when I arrived, it wasn't available. Perhaps the service features could be updated. Everything else was fine, a good experience.
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
As for the room, cleanliness was okay, but when we arrived, the room wasn't ready yet. Those who were supposed to check in at 2:00 PM were only able to enter the room at around 3:20 PM. We asked for a sign that said "wedding anniversary" but it wasn't available. We were there for a wedding anniversary celebration. Oh well. Everything else was fine.
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1 people find it helpful
E***a
icon-Transit
Transit
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8.7
/10
Reviewed 5 week(s) ago
The AC is not cold enough for a room that was directly exposed to the sun yesterday, no. 1111
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2 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic and the staff are all friendly. But please provide a lock for the bathroom door, especially for room 1011.
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3 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The explore type is good, the city view is cheap for under 1 million, but the wifi has no signal, and breakfast is not available in all rooms, it is not very soundproof, you can hear the sound of motorbikes on the street
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Accommodation's Reply
22 Oct 2025
Thank you for your positive rating and review. Smart Hotel is constantly improving its facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice room, nice view, clean bathroom, only the sofa bed is very dirty, dusty, and makes me cough, and it's a shame there's no swimming pool yet, no free breakfast yet so I have to buy GoFood
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Accommodation's Reply
17 Oct 2025
Dear s*s, Thank you for your positive rating and review. Smart Hotel is committed to continuously improving our facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended for a staycation in the heart of the city. Strategic location near Sudirman MRT and KRL stations. The staff are very friendly. At night, it's very easy to find culinary tours. I stayed in room 811 with a beautiful city view at night and in the morning. When I entered the room, it was very cool because the AC was on. The cleanliness was very good, even the amenities were complete. The downside is that currently some floors are still being renovated and the restaurant is still closed. Thank you Smart Hotel Thamrin ✨
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Accommodation's Reply
10 Oct 2025
It's a pleasure to read your review, as you've stayed at Smart Hotel and had a pleasant and enjoyable experience. Guest satisfaction is paramount to us. We are constantly striving to improve our service and hotel facilities. Renovations on the lower-floor rooms are almost complete, and we hope Smart Hotel will be even better in the future.
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A***g
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The hotel is still under renovation but is already open. There's no lobby, and it's very dusty. The rooms aren't dirty either.
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3 people find it helpful
Accommodation's Reply
10 Oct 2025
We apologize for the renovations to the downstairs rooms. Our goal is to make all our hotel rooms as good as the already comfortable rooms on the upper floors. We hope to complete the renovations soon and restore the lobby to its former glory.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I love the new hotel, and the staff is very polite and helpful. Thank you.
2 people find it helpful
Accommodation's Reply
10 Oct 2025
WOw,, so lovely rate from you,,, We are so glad too having such a guest as nice as you,,, Hope we can meet again,,,
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, and the staff are very friendly. BESTTT
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Hello Sis. Thank you for visiting Smart Hotel, and we are very happy that you were satisfied with our staff's service. We hope you can come back again. Have a nice day, Sis!
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h***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This room is the best, for around 500 thousand you can get a bathtub.. Awesome
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We are very grateful that you highly recommend Smart Hotel to others. We are delighted to have provided you with such a pleasant stay, and your kind comments about the quality of our service are greatly appreciated. We look forward to welcoming you back 🙏🏻
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Handoko T.
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Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The room is okay.. the bathtub view of the city light is really good.. the AC is hot.. the room is not very clean.. parking is difficult.. overall, everything is minimalist.. but if it's for transit, it's okay..
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for staying at Smart Hotel. We apologize for any shortcomings. We will strive to improve for your next visit. We hope you will recommend us to your friends and colleagues so more people can enjoy Smart Hotel.
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R***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, while staying there, it's still under renovation, but so far it hasn't been a problem. Got a voucher for around 600 rupiah for a room with a bathtub and a really nice view. It's a shame they don't offer a free breakfast package yet. But I'm very satisfied.
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Accommodation's Reply
04 Sep 2025
Dear R*h, Thank you for your positive rating and comments regarding our hotel. While renovations are underway, we haven't yet released room and breakfast packages. We look forward to your next visit. Best regards, Smart Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is comfortable and located in the city center, so it's quite easy to get anywhere.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear A*a, Thank you for your rating and positive comments about our hotel. The hotel is currently undergoing renovations to improve our service. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Cecilia f. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Overall nice smart hotel and keep up the services, and I pray you are going to have more branches.
3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Cecilia f.A. Thank you for your good rating and comment toward us We look forward to welcome you back Regard, Smart Hotel Management
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The location is very good, close to the MRT and the Airport Train, but the alertness of the officers needs to be improved.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear l*a, Thank you for your positive rating and comments. In addition to hotel renovations, we will also be improving the quality of our guest service to improve our service in the future. We look forward to welcoming you back. Best regards, Smart Hotel Management.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable hotel, close to the city center
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Agus S, Thank you for your rating and comments. We look forward to welcoming you back. Best regards, Smart Hotel Management
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