Smart Hotel Thamrin Jakarta

Hotels
Preferred Partner Plus
6.9
/10
Pleasant
4,614 reviews

What Guests Say About Their Stay

Distance To City Center (51)
Accessibility (44)
Staff Friendliness (43)
Ambiance (34)
LINSON P.
9.4
/ 10
Smart Hotel Thamrin is nice small hotel, very close to Sudirman Business District Centre, just about 2km away. The hotel is clean, cheap, and with restaurant of American style.
w***i
9.4
/ 10
Very satisfied staying here. Hopefully Smart Hotel will continue to be successful. Thank you for all the services
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F***a
8.8
/ 10
We are very happy because the location of this hotel is very close to the station and there are many snacks around the hotel, the staff is also good, fast response when we asked for the room to be cleaned again, it's just still under maintenance, even so, our family is satisfied with the new and complete room facilities at an affordable price, yes, most of it is still messy but the room is ready to be occupied with new and luxurious furniture at an economical price but the location is strategic, thank you
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Bonifasius G. A.
9.4
/ 10
The hotel staff is friendly, my room was upgraded with a nice view facing Sudirman Street, strategic location near MRT, near LRT and Grand Indonesia.
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Harry A. A.
8.5
/ 10
Very smart hotel, for business travelers who need a location not far from Jalan Jendral Sudirman. Gate MRT is close to the hotel, only about 50 meters from the Smart Hotel.
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In the Area
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Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Smart Hotel Thamrin Jakarta is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Smart Hotel Thamrin Jakarta

Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby Smart Hotel Thamrin Jakarta
Exterior 2 Smart Hotel Thamrin Jakarta

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Smart Hotel Thamrin Jakarta Rates per Night

Smart Hotel Thamrin Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Smart Hotel Thamrin Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Smart Hotel Thamrin Jakarta Location & Address

Smart Hotel Thamrin Jakarta is located at Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant city life and bustling streets. The hotel is approximately 4 km from the city center.

How to go to Smart Hotel Thamrin Jakarta from Airport

Arriving at Soekarno-Hatta International Airport and wondering about the best way to get to Smart Hotel Thamrin Jakarta? Don't worry, there are several options for your hotel transfer from the airport to hotel. Here's a breakdown to help you choose the most suitable one:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find official airport taxis readily available outside the arrival terminals. The journey typically takes around 45 minutes to an hour, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This can be a convenient option, especially if you're familiar with using ride-hailing services.
  • Airport Bus (Affordable):

    The DAMRI airport bus offers a more budget-friendly option. These buses operate on various routes, including one that goes to Gambir Station, which is relatively close to Thamrin. From Gambir, you can take a taxi or ride hailing to the hotel.
  • Airport Train (Fastest):

    The airport train is the fastest way to reach the city center. The train connects the airport to Sudirman Baru Station. From there, you can take a taxi or ride hailing to Smart Hotel Thamrin Jakarta.

Tips:

For the most convenient route, consider using a ride hailing service or taxi if you have a lot of luggage. If you're on a budget, the airport bus is a good option. To avoid traffic, the airport train is the fastest choice.

Smart Hotel Thamrin Jakarta Reviews & Summary

Want to know all about hotel Smart Hotel Thamrin Jakarta before you book? Reading hotel reviews is a great way to get a feel for what to expect during your stay. Here's a summary of what guests are saying:

Guests consistently praise the hotel's central location, making it easy to explore Jakarta's attractions. The friendly and helpful staff are also frequently mentioned, creating a welcoming atmosphere. Many reviewers appreciate the clean and comfortable rooms, providing a relaxing space after a busy day.

A standout feature of Smart Hotel Thamrin Jakarta is its rooftop pool, offering stunning city views. The on-site restaurant also receives positive feedback for its delicious food and convenient dining options. One recent guest wrote: "Excellent location, friendly staff, and a fantastic rooftop pool. I highly recommend this hotel!"

Smart Hotel Thamrin Jakarta Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Smart Hotel Thamrin Jakarta offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples.
  • Superior Room:

    Slightly larger than the Standard Room, offering extra space and enhanced amenities.
  • Deluxe Room:

    A more luxurious option with additional features such as a seating area and upgraded bathroom.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or a separate living area.
  • Suite:

    The most spacious and luxurious option, featuring a separate bedroom, living room, and often a kitchenette.

All rooms are non-smoking and offer city views. Bathtubs are available in some room types, while bidets are standard in all bathrooms. Smart Hotel Thamrin Jakarta is not a pet-friendly hotel.

Hotel Facilities in Smart Hotel Thamrin Jakarta

Looking for a hotel with great hotel amenities? Smart Hotel Thamrin Jakarta offers a range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Here's a list of what you can expect:

  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a refreshing dip in the pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your stay with a well-equipped fitness center. Open 24 hours.
  • On-site Restaurant:

    Enjoy delicious meals and snacks at the hotel's restaurant.
  • Meeting Rooms:

    Perfect for business travellers, the hotel offers meeting rooms with modern equipment.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The friendly staff are available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Smart Hotel Thamrin Jakarta

Craving a delicious meal without leaving the hotel? Smart Hotel Thamrin Jakarta boasts an excellent hotel restaurant and cafe, offering a variety of culinary delights. Here's what you can expect:

  • The Restaurant:

    This on-site restaurant serves a mix of Indonesian and international cuisine. They offer a breakfast buffet (SGD 15 per person) with a wide selection of dishes. Open for breakfast, lunch, and dinner.
  • The Cafe:

    Perfect for a quick bite or a relaxing coffee break. The cafe offers a range of pastries, sandwiches, and beverages. Open from 10:00 AM to 10:00 PM.

The restaurant is known for its signature Nasi Goreng, a must-try for visitors. The breakfast buffet is a popular choice, offering a great start to the day.

Smart Hotel Thamrin Jakarta Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Smart Hotel Thamrin Jakarta offers convenient hotels with airport shuttle services to make your arrival and departure as smooth as possible. Here's how to book:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport. Be sure to confirm the price with the hotel when booking.

Nearby MRT Station & Bus Stops

Exploring Jakarta is easy with the convenient public transportation options near Smart Hotel Thamrin Jakarta. Here are some nearby MRT stations and bus stops to help you get around:

  • Bundaran HI MRT Station:

    Located approximately 1 km from the hotel.
  • Dukuh Atas MRT Station:

    Located approximately 1.5 km from the hotel.
  • TransJakarta Bus Stop (Thamrin):

    Several TransJakarta bus stops are located along Jalan Thamrin, within walking distance of the hotel.

To use the MRT and TransJakarta, you'll need a JakLingko card, which can be purchased and topped up at MRT stations and TransJakarta bus stops. Alternatively, you can use electronic money cards from major banks.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Pusat offers a variety of nearby places to go that are perfect for kids and adults alike. Here are some nearby sightseeing places to consider:

  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Located approximately 10 km from the hotel. Entry price: SGD 25 per person.
  • Sea World Ancol:

    Discover fascinating marine life at this aquarium. Located approximately 10 km from the hotel. Entry price: SGD 20 per person.
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions. Located approximately 8 km from the hotel. Entry price: SGD 18 per child.
  • National Museum of Indonesia:

    Explore the rich history and culture of Indonesia. Located approximately 5 km from the hotel. Entry price: SGD 5 per person.
  • Jakarta History Museum:

    Learn about the history of Jakarta in this historic building. Located approximately 6 km from the hotel. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Smart Hotel Thamrin Jakarta (Jakarta Pusat)

Jakarta Pusat is a food lover's paradise, with a wide array of nearby dining options to satisfy every craving. From trendy cafes to authentic local food, you'll find plenty of food eatiries near me. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks:

    A classic choice for coffee and light snacks. Located in Grand Indonesia Mall, a short walk from the hotel.
  • Pizza Marzano:

    Enjoy delicious pizzas and Italian dishes. Located in Plaza Indonesia, also near the hotel.
  • Social House:

    A stylish restaurant and bar with a diverse menu. Located in Grand Indonesia Mall.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, a staple Indonesian dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    A vegetable salad with peanut sauce dressing.
  • Ketoprak:

    A vegetarian dish with tofu, rice noodles, and peanut sauce.
  • Martabak:

    A sweet or savory pancake, a popular street food treat.

Shopping places near Smart Hotel Thamrin Jakarta (Jakarta Pusat)

Shopaholics rejoice! Jakarta Pusat is a shopper's paradise, with plenty of nearby shopping options to explore. Whether you're looking for high-end fashion or local souvenirs, you'll find it all here. Here are some malls near hotel:

  • Grand Indonesia:

    A massive shopping mall with a wide variety of international and local brands.
  • Plaza Indonesia:

    A luxury shopping mall with high-end boutiques and designer stores.
  • Pasar Tanah Abang:

    A bustling textile market where you can find fabrics, clothing, and accessories at bargain prices.

Other Places to Stay Near Smart Hotel Thamrin Jakarta

If Smart Hotel Thamrin Jakarta is fully booked, or you're simply looking for alternative accommodations, there are plenty of other hotels nearby to choose from. Here are some options to consider:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel with exceptional service and amenities.
  • Hotel Indonesia Kempinski Jakarta:

    A historic hotel with a prime location and stunning views.
  • Grand Hyatt Jakarta:

    An elegant hotel with a wide range of facilities and dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Ascott Jakarta:

    A stylish serviced apartment with excellent facilities.
  • Pullman Jakarta Indonesia:

    A modern hotel with a rooftop pool and bar.
  • Holiday Inn Express Jakarta Wahid Hasyim:

    A comfortable and convenient hotel with a great location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • ibis Styles Jakarta Tanah Abang:

    A budget-friendly hotel with a colourful and modern design.
  • Amaris Hotel Thamrin City:

    A simple and clean hotel with a convenient location.
  • favehotel Wahid Hasyim:

    A stylish and affordable hotel with a rooftop terrace.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the vibrant city of Jakarta? Smart Hotel Thamrin Jakarta offers a comfortable and convenient base for your adventures. With its central location, excellent facilities, and friendly service, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Smart Hotel Thamrin Jakarta through Traveloka for a seamless and affordable experience. Start planning your trip now and discover all that Jakarta has to offer. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Smart Hotel Thamrin Jakarta

Lobby Smart Hotel Thamrin Jakarta
Lobby
Exterior Smart Hotel Thamrin Jakarta
Exterior
Others Smart Hotel Thamrin Jakarta
Others
Restaurant Smart Hotel Thamrin Jakarta
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Snacks

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Parking with surcharge
  • Bus/truck parking
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Smart Hotel Thamrin Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, PCR Test Result. Please bring the required documents in hard copy.

Facility

Lobby, Restaurant / Bar, Specific area only. Renovation starts from 08.00 - 18.00 WIB. closed temporarily from 12-4-2023 to 31-7-2023.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Thamrin Jakarta
71
Number of floors in Smart Hotel Thamrin Jakarta
7
Another facilities in Smart Hotel Thamrin Jakarta
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Smart Hotel Thamrin Jakarta

What are available facilities at Smart Hotel Thamrin Jakarta?
There are top facilites at Smart Hotel Thamrin Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Smart Hotel Thamrin Jakarta?
The standard check-in time at Smart Hotel Thamrin Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Smart Hotel Thamrin Jakarta provide breakfast?
Yes, Smart Hotel Thamrin Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smart Hotel Thamrin Jakarta
Smart Hotel Thamrin Jakarta has a 2.5-star rating.
How many floors does Smart Hotel Thamrin Jakarta have?
Smart Hotel Thamrin Jakarta has 7.
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More Reviews from Other Guests in Smart Hotel Thamrin Jakarta

7.0
Pleasant
From 4,550 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

6.8

Location

7.9

Service and Facilites

6.8

People often mention about Smart Hotel Thamrin Jakarta
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Ambiance (55)
Accessibility (51)
Staff Friendliness (51)
Distance to City Center (49)
Bedroom (48)
Room Space (43)
Surroundings (37)
Bathroom (36)
Hotel Area (36)
Soundproof (30)
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Traveler Reviews Smart Hotel Thamrin Jakarta

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20
40
Customer reviews
R***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
I've attached a photo of the inside of the room. The hotel is located close to the train station. There's plenty of food available around the hotel, so you're guaranteed not to go hungry if you stay at this hotel.
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Accommodation's Reply
05 Dec 2025
Good evening, thank you for the review. I hope you will come back to Jakarta and check in at our hotel again. See you next time, sister.
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Nardi L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The bathroom drain is really bad, water seeps everywhere
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1 people find it helpful
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
the hotel is under renovation so a lot of facilities is still under renovation. my room is leaking. i just stay for 1 night lazy to channge again. but, location and price is good. the information about room is not so clear and accurate in treveloka. i booked for 3 but end up getting room for 2. the staff frienliness made up for the shortcoming in hotel facilities.
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Accommodation's Reply
13 Nov 2025
On behalf of the hotel,we apologize for the inconvenience caused by renovation, inadequate facilities and leaky room condition..
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is strategic, easily accessible to all places. Check-in was slow. The room wasn't very spacious, but the facilities were decent. When booking on the app, it said there was an additional sofa bed, so I chose that because I booked for three people, but when I arrived, it wasn't available. Perhaps the service features could be updated. Everything else was fine, a good experience.
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
As for the room, cleanliness was okay, but when we arrived, the room wasn't ready yet. Those who were supposed to check in at 2:00 PM were only able to enter the room at around 3:20 PM. We asked for a sign that said "wedding anniversary" but it wasn't available. We were there for a wedding anniversary celebration. Oh well. Everything else was fine.
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1 people find it helpful
E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The AC is not cold enough for a room that was directly exposed to the sun yesterday, no. 1111
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic and the staff are all friendly. But please provide a lock for the bathroom door, especially for room 1011.
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2 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The explore type is good, the city view is cheap for under 1 million, but the wifi has no signal, and breakfast is not available in all rooms, it is not very soundproof, you can hear the sound of motorbikes on the street
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Accommodation's Reply
22 Oct 2025
Thank you for your positive rating and review. Smart Hotel is constantly improving its facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice room, nice view, clean bathroom, only the sofa bed is very dirty, dusty, and makes me cough, and it's a shame there's no swimming pool yet, no free breakfast yet so I have to buy GoFood
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Accommodation's Reply
17 Oct 2025
Dear s*s, Thank you for your positive rating and review. Smart Hotel is committed to continuously improving our facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended for a staycation in the heart of the city. Strategic location near Sudirman MRT and KRL stations. The staff are very friendly. At night, it's very easy to find culinary tours. I stayed in room 811 with a beautiful city view at night and in the morning. When I entered the room, it was very cool because the AC was on. The cleanliness was very good, even the amenities were complete. The downside is that currently some floors are still being renovated and the restaurant is still closed. Thank you Smart Hotel Thamrin ✨
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Accommodation's Reply
10 Oct 2025
It's a pleasure to read your review, as you've stayed at Smart Hotel and had a pleasant and enjoyable experience. Guest satisfaction is paramount to us. We are constantly striving to improve our service and hotel facilities. Renovations on the lower-floor rooms are almost complete, and we hope Smart Hotel will be even better in the future.
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A***g
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The hotel is still under renovation but is already open. There's no lobby, and it's very dusty. The rooms aren't dirty either.
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3 people find it helpful
Accommodation's Reply
10 Oct 2025
We apologize for the renovations to the downstairs rooms. Our goal is to make all our hotel rooms as good as the already comfortable rooms on the upper floors. We hope to complete the renovations soon and restore the lobby to its former glory.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I love the new hotel, and the staff is very polite and helpful. Thank you.
2 people find it helpful
Accommodation's Reply
10 Oct 2025
WOw,, so lovely rate from you,,, We are so glad too having such a guest as nice as you,,, Hope we can meet again,,,
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, and the staff are very friendly. BESTTT
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Hello Sis. Thank you for visiting Smart Hotel, and we are very happy that you were satisfied with our staff's service. We hope you can come back again. Have a nice day, Sis!
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h***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This room is the best, for around 500 thousand you can get a bathtub.. Awesome
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We are very grateful that you highly recommend Smart Hotel to others. We are delighted to have provided you with such a pleasant stay, and your kind comments about the quality of our service are greatly appreciated. We look forward to welcoming you back 🙏🏻
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Handoko T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The room is okay.. the bathtub view of the city light is really good.. the AC is hot.. the room is not very clean.. parking is difficult.. overall, everything is minimalist.. but if it's for transit, it's okay..
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for staying at Smart Hotel. We apologize for any shortcomings. We will strive to improve for your next visit. We hope you will recommend us to your friends and colleagues so more people can enjoy Smart Hotel.
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R***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, while staying there, it's still under renovation, but so far it hasn't been a problem. Got a voucher for around 600 rupiah for a room with a bathtub and a really nice view. It's a shame they don't offer a free breakfast package yet. But I'm very satisfied.
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Accommodation's Reply
04 Sep 2025
Dear R*h, Thank you for your positive rating and comments regarding our hotel. While renovations are underway, we haven't yet released room and breakfast packages. We look forward to your next visit. Best regards, Smart Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is comfortable and located in the city center, so it's quite easy to get anywhere.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear A*a, Thank you for your rating and positive comments about our hotel. The hotel is currently undergoing renovations to improve our service. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Cecilia f. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Overall nice smart hotel and keep up the services, and I pray you are going to have more branches.
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Cecilia f.A. Thank you for your good rating and comment toward us We look forward to welcome you back Regard, Smart Hotel Management
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The location is very good, close to the MRT and the Airport Train, but the alertness of the officers needs to be improved.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear l*a, Thank you for your positive rating and comments. In addition to hotel renovations, we will also be improving the quality of our guest service to improve our service in the future. We look forward to welcoming you back. Best regards, Smart Hotel Management.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable hotel, close to the city center
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Agus S, Thank you for your rating and comments. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Restaurant 4 Smart Hotel Thamrin Jakarta

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 4,550 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

6.5

Meal

6.8

Location

7.9

Service and Facilites

6.8

People often mention about Smart Hotel Thamrin Jakarta
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Ambiance (55)
Accessibility (51)
Staff Friendliness (51)
Distance to City Center (49)
Bedroom (48)
Room Space (43)
Surroundings (37)
Bathroom (36)
Hotel Area (36)
Soundproof (30)
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Traveler Reviews Smart Hotel Thamrin Jakarta

Number of reviews per page
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40
Customer reviews
R***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
I've attached a photo of the inside of the room. The hotel is located close to the train station. There's plenty of food available around the hotel, so you're guaranteed not to go hungry if you stay at this hotel.
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Accommodation's Reply
05 Dec 2025
Good evening, thank you for the review. I hope you will come back to Jakarta and check in at our hotel again. See you next time, sister.
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Nardi L.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The bathroom drain is really bad, water seeps everywhere
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1 people find it helpful
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
the hotel is under renovation so a lot of facilities is still under renovation. my room is leaking. i just stay for 1 night lazy to channge again. but, location and price is good. the information about room is not so clear and accurate in treveloka. i booked for 3 but end up getting room for 2. the staff frienliness made up for the shortcoming in hotel facilities.
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Accommodation's Reply
13 Nov 2025
On behalf of the hotel,we apologize for the inconvenience caused by renovation, inadequate facilities and leaky room condition..
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is strategic, easily accessible to all places. Check-in was slow. The room wasn't very spacious, but the facilities were decent. When booking on the app, it said there was an additional sofa bed, so I chose that because I booked for three people, but when I arrived, it wasn't available. Perhaps the service features could be updated. Everything else was fine, a good experience.
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2 people find it helpful
A***p
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
As for the room, cleanliness was okay, but when we arrived, the room wasn't ready yet. Those who were supposed to check in at 2:00 PM were only able to enter the room at around 3:20 PM. We asked for a sign that said "wedding anniversary" but it wasn't available. We were there for a wedding anniversary celebration. Oh well. Everything else was fine.
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1 people find it helpful
E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The AC is not cold enough for a room that was directly exposed to the sun yesterday, no. 1111
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1 people find it helpful
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is strategic and the staff are all friendly. But please provide a lock for the bathroom door, especially for room 1011.
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2 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The explore type is good, the city view is cheap for under 1 million, but the wifi has no signal, and breakfast is not available in all rooms, it is not very soundproof, you can hear the sound of motorbikes on the street
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Accommodation's Reply
22 Oct 2025
Thank you for your positive rating and review. Smart Hotel is constantly improving its facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice room, nice view, clean bathroom, only the sofa bed is very dirty, dusty, and makes me cough, and it's a shame there's no swimming pool yet, no free breakfast yet so I have to buy GoFood
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Accommodation's Reply
17 Oct 2025
Dear s*s, Thank you for your positive rating and review. Smart Hotel is committed to continuously improving our facilities and services to further enhance our service in the future. We hope to welcome you back soon.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recommended for a staycation in the heart of the city. Strategic location near Sudirman MRT and KRL stations. The staff are very friendly. At night, it's very easy to find culinary tours. I stayed in room 811 with a beautiful city view at night and in the morning. When I entered the room, it was very cool because the AC was on. The cleanliness was very good, even the amenities were complete. The downside is that currently some floors are still being renovated and the restaurant is still closed. Thank you Smart Hotel Thamrin ✨
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Accommodation's Reply
10 Oct 2025
It's a pleasure to read your review, as you've stayed at Smart Hotel and had a pleasant and enjoyable experience. Guest satisfaction is paramount to us. We are constantly striving to improve our service and hotel facilities. Renovations on the lower-floor rooms are almost complete, and we hope Smart Hotel will be even better in the future.
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A***g
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The hotel is still under renovation but is already open. There's no lobby, and it's very dusty. The rooms aren't dirty either.
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3 people find it helpful
Accommodation's Reply
10 Oct 2025
We apologize for the renovations to the downstairs rooms. Our goal is to make all our hotel rooms as good as the already comfortable rooms on the upper floors. We hope to complete the renovations soon and restore the lobby to its former glory.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I love the new hotel, and the staff is very polite and helpful. Thank you.
2 people find it helpful
Accommodation's Reply
10 Oct 2025
WOw,, so lovely rate from you,,, We are so glad too having such a guest as nice as you,,, Hope we can meet again,,,
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, and the staff are very friendly. BESTTT
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Hello Sis. Thank you for visiting Smart Hotel, and we are very happy that you were satisfied with our staff's service. We hope you can come back again. Have a nice day, Sis!
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h***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This room is the best, for around 500 thousand you can get a bathtub.. Awesome
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for your review. We are very grateful that you highly recommend Smart Hotel to others. We are delighted to have provided you with such a pleasant stay, and your kind comments about the quality of our service are greatly appreciated. We look forward to welcoming you back 🙏🏻
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Handoko T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The room is okay.. the bathtub view of the city light is really good.. the AC is hot.. the room is not very clean.. parking is difficult.. overall, everything is minimalist.. but if it's for transit, it's okay..
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2 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for staying at Smart Hotel. We apologize for any shortcomings. We will strive to improve for your next visit. We hope you will recommend us to your friends and colleagues so more people can enjoy Smart Hotel.
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R***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Strategic location, while staying there, it's still under renovation, but so far it hasn't been a problem. Got a voucher for around 600 rupiah for a room with a bathtub and a really nice view. It's a shame they don't offer a free breakfast package yet. But I'm very satisfied.
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Accommodation's Reply
04 Sep 2025
Dear R*h, Thank you for your positive rating and comments regarding our hotel. While renovations are underway, we haven't yet released room and breakfast packages. We look forward to your next visit. Best regards, Smart Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is comfortable and located in the city center, so it's quite easy to get anywhere.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear A*a, Thank you for your rating and positive comments about our hotel. The hotel is currently undergoing renovations to improve our service. We look forward to welcoming you back. Best regards, Smart Hotel Management
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Cecilia f. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Overall nice smart hotel and keep up the services, and I pray you are going to have more branches.
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Cecilia f.A. Thank you for your good rating and comment toward us We look forward to welcome you back Regard, Smart Hotel Management
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The location is very good, close to the MRT and the Airport Train, but the alertness of the officers needs to be improved.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear l*a, Thank you for your positive rating and comments. In addition to hotel renovations, we will also be improving the quality of our guest service to improve our service in the future. We look forward to welcoming you back. Best regards, Smart Hotel Management.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable hotel, close to the city center
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Agus S, Thank you for your rating and comments. We look forward to welcoming you back. Best regards, Smart Hotel Management
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