Somerset Grand Citra

Apartments
Preferred Partner Plus
8.4
/10
Very Good
2,158 reviews

What Guests Say About Their Stay

Room Space (31)
Distance To City Center (30)
Family Friendly (30)
Staff Friendliness (29)
Victor C. T.
9.7
/ 10
The room is clean and spacious. The staff are very supporting and humble. I had a problem with my booking earlier on but with the help from Traveloka + the front officers, Mr. Aldo & Me. Gerry that problem is solved satisfactory. My 3 days stays at this place is really enjoyable. Highly recommended!
Prafita F.
9.4
/ 10
staycation with my friends! the room is very large with 3 bedrooms with full of city view!!, there’s a minimalist kitchen set and washing machine, all facilities work so well. I am having fun in this apartment!!!
Rizky A. P.
9.7
/ 10
Somerset grand citra will always be my choice if I want to have a staycation along with my lovely dog. This hotel is a true definition of pet-friendly hotel. I love how all staff (security, front office/receptionist) treat my dog. Special appreciation for the receptionist (i forgot to ask her name) in check in/out counter. She’s the most friendly, helpful staff among others. And the most thing I appreciate from her is, she’s even remember that me and my dog have ever stayed there previously. That’s a touching point in customer pov. I stayed in 1 bedroom executive, a newly renovated room type. Room is huge with complete facilities and amenities. The hospitality, comfortable and good experience I have during my stay, trigger me to extend the stay for another 1 night. Sure I will definitely recommend this hotel to all pet owners out there who wants to have a beautiful stay experience along with their pets. And somerset grand citra will always be in my first list of pet-friendly hotel in jakarta. Can’t wait to be back there!
Scott A. F.
9.1
/ 10
The suite was spacious, clean and comfortable. The staff was helpful. The price was good considering all the commodities provided. Would stay there again for vacationing. This time was just an overnight between flights.
Dian A. M.
8.5
/ 10
I have nothing to complain because I love the room. The staffs are helpful. They can provide everything that I need. They are nice and polite. The room is very big. It has a bathtub and I find everything I need there. There are a washing machine and an iron. And they have good kitchen. The swimming pool is suitable for my kids. And the securities are helpful. The only thing I hate is the corridor is a little bit dark but its still okay for me. I love being there. Thanks.
In the Area
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Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: apartment was previously named Somerset Grand Citra Jakarta Staying at Somerset Grand Citra is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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What's around Somerset Grand Citra

Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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Lobby Somerset Grand Citra
Lobby 2 Somerset Grand Citra

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Overview of Somerset Grand Citra

Somerset Grand Citra offers a charming and modern stay, blending contemporary design with Indonesian hospitality. The hotel exudes a relaxed atmosphere, making it ideal for both leisure and business travellers. Situated in a vibrant neighbourhood, guests will find themselves surrounded by local eateries and shops, providing a taste of authentic Indonesian life. The area is well-connected, offering easy access to major city attractions and business districts.

The hotel's location provides convenient access to public transport, allowing guests to explore the city with ease. Whether you're looking to visit historical landmarks or enjoy the bustling city centre, Somerset Grand Citra serves as an excellent base. What sets Somerset Grand Citra apart is its commitment to providing comfort and convenience at an affordable price, ensuring a memorable stay for every guest.

Somerset Grand Citra

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Somerset Grand Citra Facilities

Featuring 164 rooms in total, Somerset Grand Citra offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Somerset Grand Citra cater to a diverse range of guests. Families can appreciate the spacious rooms and child-friendly amenities, while digital nomads will find the high-speed internet and dedicated workspaces invaluable. Groups travelling together can take advantage of connecting rooms and communal areas, fostering a sense of togetherness. Leisure travellers will enjoy the relaxation options, such as the swimming pool or spa services.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences include a mini-fridge, coffee/tea making facilities, and a flat-screen TV, ensuring a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Somerset Grand Citra

Expect a vibrant yet relaxed ambience at Somerset Grand Citra. Mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere in the common areas. The hotel often organises local tours and activities, providing guests with opportunities to explore the surrounding area and immerse themselves in the local culture.

Insider tips include familiarising yourself with the check-in process beforehand to ensure a smooth arrival. It's also worth noting local customs and etiquette to show respect for the local culture. A smile and a polite greeting go a long way in Indonesia.

How to Get to Somerset Grand Citra

The hotel is accessible from a major international airport nearby, with travel times typically around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a budget-friendly alternative. The hotel is also conveniently located near several local bus stops, making it easy to navigate the city.

Food Near Somerset Grand Citra

While Somerset Grand Citra may offer breakfast options or a selection of drinks, there are plenty of culinary delights to explore nearby. Numerous cafs and restaurants are within walking distance, offering a range of cuisines to suit every palate. Convenience stores are also readily available for snacks and essentials.

Be sure to try local dishes such as Nasi Goreng (fried rice) or Gado-Gado (Indonesian salad with peanut sauce) for an authentic taste of Indonesia. Budget-friendly options can be found at local warungs (small eateries), while mid-range restaurants offer a more refined dining experience.

Things to Do Around Somerset Grand Citra

The area surrounding Somerset Grand Citra is rich in attractions and cultural spots. A historic temple is located a short distance away, offering a glimpse into the region's rich heritage. A lively night market provides an opportunity to experience local street food and shop for souvenirs. A riverside park offers a tranquil escape from the city's hustle and bustle.

A one-day walkable highlights itinerary could include visiting the historic temple in the morning, exploring the local markets in the afternoon, and enjoying the vibrant atmosphere of the night market in the evening. For a two-day extended stay, consider visiting a nearby cultural centre or taking a day trip to a scenic viewpoint.

Why Somerset Grand Citra is Popular Among Travellers

Somerset Grand Citra is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring the city.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for an enhanced experience. Packing light clothing suitable for the tropical climate is recommended, along with a universal adapter for electronic devices. It's also advisable to learn a few basic Indonesian phrases to facilitate communication with locals.

Indonesia is a relatively safe country, but it's always wise to take precautions against petty theft. The common language spoken is Indonesian, but English is widely understood in tourist areas. A translation app can be helpful for communicating with locals in more remote areas.

Best Time to Stay at Somerset Grand Citra

The best time to stay at Somerset Grand Citra depends on your preferences. The peak season is typically during the dry months, offering sunny skies and pleasant temperatures. However, this is also the busiest and most expensive time to visit. The off-peak season, during the rainy months, offers lower prices and fewer crowds, but be prepared for occasional showers.

Local events and festivals can also influence the best time to visit. Planning your trip around a specific event can add a unique dimension to your experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in Somerset Grand Citra

Bar, Cafe and Lounge Somerset Grand Citra
Bar, Cafe and Lounge
Swimming Pool Somerset Grand Citra
Swimming Pool
Entertainment Facility Somerset Grand Citra
Entertainment Facility
Fitness Center Somerset Grand Citra
Fitness Center
Functional Hall Somerset Grand Citra
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Pub
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Sports and Recreations

  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Outdoor tennis court
  • Table tennis
  • Tennis

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Large pets allowed
  • Pets allowed
  • Small pets allowed

Things to Do

  • Fitness center
  • Outdoor pool
  • TV lounge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Somerset Grand Citra

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Kid's Playground closed temporarily from 18-9-2024 to 20-10-2024.

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Grand Citra
164
Number of floors in Somerset Grand Citra
23
Another facilities in Somerset Grand Citra
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Somerset Grand Citra

What are available facilities at Somerset Grand Citra?
There are top facilites at Somerset Grand Citra such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Grand Citra?
The standard check-in time at Somerset Grand Citra is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Grand Citra provide breakfast?
Yes, Somerset Grand Citra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Somerset Grand Citra have?
Somerset Grand Citra is a 4.0-star hotel.
How many floors does Somerset Grand Citra have?
Somerset Grand Citra has 23 floors.
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More Reviews from Other Guests in Somerset Grand Citra

Overall Ratings & Reviews Somerset Grand Citra

Traveloka (1,932)
Other sources (226)
8.4
Very Good
From 1,932 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Somerset Grand Citra
All
Bedroom (22)
Accessibility (19)
Room Space (19)
Surroundings (18)
Staff Friendliness (18)
Bathroom (18)
Distance to City Center (17)
Hotel Area (17)
Family Friendly (16)
Ambiance (15)
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Traveler Reviews Somerset Grand Citra

Number of reviews per page
20
40
Customer reviews
John D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Maya & Nagib, great receptionist
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Accommodation's Reply
24 Oct 2025
Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very spacious! The kitchen is quite complete! Clean and comfortable.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the spacious room, well-equipped kitchen facilities, as well as the cleanliness and comfort during your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good hotel apartment, very comfortable
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are delighted to know that you found our hotel apartment comfortable and enjoyable. Your kind words motivate us to continue providing the best service for all our guests. We truly look forward to welcoming you back for another pleasant stay in the future. Warm regards, Dodi Guest Service
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Great location. Great service. 👍
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Thank you very much for your kind review! We’re delighted to hear that you enjoyed our great location and experienced excellent service during your stay. Your positive feedback truly motivates our team to keep delivering the best for our guests. We look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service
Evi I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
very pleasant, and satisfied with the friendly and responsive front desk and staff service, a comfortable and recommended place for family stays..
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1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Ms. Evi, Thank you very much for your positive review. We are very pleased to know that you are satisfied with the service from our front desk team and the friendliness and responsiveness of all staff. Your comfort during your stay is our top priority, and we are very happy that our place can be a comfortable and suitable choice for families. We look forward to your next visit and hope that your next experience will be as pleasant, if not better. Warm regards, Dodi. Guest Service
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
very nice to stay here
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Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
very nice to stay here
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Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
Super good! Great things ahead!
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Accommodation's Reply
12 Feb 2025
Dear Guest, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back for even more amazing stays in the future! Best regards, Dodi Guest Service Manager
Ryan P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
First time trying staycation here. The staff is very friendly, especially the frontdesk mas eka is very helpful. Will definitely come here again next time
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1 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Mr. Ryan, Thank you for choosing our hotel for your first staycation! We’re delighted to hear that you had a great experience and that our staff, especially Eka at the Front Desk, was helpful. We will be sure to share your kind words with him. We look forward to welcoming you back for another enjoyable stay. See you again next time! 😊 Best regards, Dodi Guest Service Manager
B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Was here for a family staycation, happened to have other family members visit the apartment since they were nearby. Initially booked the 2 BR unit, but decided to stay in a bigger unit. The new unit was so convenient to accommodate our family. Thanks Sommerset Grand Citra, will definitely come back here...
4 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Sir/Madam, Thank you for choosing Somerset Grand Citra Jakarta for your family staycation and for taking the time to share your experience on Traveloka! We're delighted to know that the upgrade to a larger unit made your stay even more comfortable and convenient for your family gathering. Providing a home-away-from-home experience is always our goal, and it brings us great joy to hear that we were able to meet your expectations. Your kind words motivate us to continue delivering exceptional service. We can’t wait to welcome you and your family back for another memorable stay! Warm regards, Dodi Guest Service Manager
r***h
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
Comfortable and memorable stay at Somerset Hotel, but the food, especially the rice, is very hard and cannot be eaten by children, so please improve the quality of the food.
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay at Somerset comfortable and memorable. However, we sincerely apologize for the inconvenience you faced regarding the food, especially the rice's quality. Please rest assured that your feedback has been shared with our culinary team, and we are taking immediate steps to improve the quality to better cater to all our guests, including children. We truly value your input, as it helps us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Dodi Guest Service Manager
B***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Large room, and a quiet place with balcony. Location wise, near with a shopping mall, and many options for food and entertainment. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay, especially the spacious room, peaceful atmosphere, and the balcony. Our location is indeed a favorite among our guests, being so close to the shopping mall and a variety of dining and entertainment options. We're thrilled to know it added to your overall satisfaction. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay in the future! Warm regards, Dodi Guest Service Manager
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Dinda M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
The staff is very humble, very helpful. The room is clean and comfortable.
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Accommodation's Reply
08 Dec 2024
Dear Ms. Dinda, Thank you so much for your fantastic review and for giving us such a high score! 🌟 We are thrilled to hear that our staff’s friendliness and helpfulness made your stay enjoyable. Your kind words are a great motivation for our team. We're also delighted that you found our rooms clean and comfortable, as guest satisfaction is always our top priority. We look forward to welcoming you back for another wonderful stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Very spacious apartment and enjoy my stay at the somerset
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Accommodation's Reply
03 Dec 2024
Dear Mr. Sim, Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our services. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits. We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Always enjoy my stay at somerset, room is spacious and very close to malls
1 people find it helpful
Accommodation's Reply
30 Nov 2024
Dear Mr. Sim, Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us. Our spacious rooms and convenient location near the malls are indeed designed to make your stay as comfortable and enjoyable as possible. Knowing that you appreciate these aspects truly motivates us to continue delivering exceptional experiences. We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Always enjoy my stay at somerset
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Accommodation's Reply
30 Nov 2024
Dear Mr. Sim, Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us. We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Very spacious apartment and close to shopping malls, always enjoy my stay
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Accommodation's Reply
02 Dec 2024
Dear Mr. Sim, Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our location near shopping malls. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits. We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Nadia R. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
Cozy, comfortable and very strategic location
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Accommodation's Reply
19 Nov 2024
Dear Nadia, Thank you so much for your fantastic rating and for taking the time to share your kind words about your stay with us. We are delighted to hear that you found our hotel cozy, comfortable, and strategically located. Your satisfaction is our top priority, and knowing that we could contribute to a positive experience during your stay truly means a lot to us. We hope to welcome you back again soon for another enjoyable visit. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Warm regards, Dodi Guest Service Manager
j***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Old building but still good to stay
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Accommodation's Reply
19 Nov 2024
Dear j***o, Thank you for taking the time to share your feedback and for giving us a score! We’re delighted to hear that you enjoyed your stay with us. We truly appreciate your kind words about our property. While our building may have an older charm, we continuously strive to maintain its quality and comfort to ensure a pleasant experience for our guests. Your feedback motivates us to keep improving, and we hope to welcome you back soon for an even better experience. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable! Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
Overall, I am happy with my stay. This will be my regular place from now on.
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Accommodation's Reply
03 Nov 2024
Dear Sim M.B, Thank you so much for your kind review and for giving us such a great rating! We're thrilled to hear that you enjoyed your stay and that our hotel has become your regular choice. It’s our goal to make every stay memorable, and we’re delighted we could meet your expectations. We look forward to welcoming you back soon and continuing to provide a comfortable and enjoyable experience. Safe travels, and see you on your next visit! Warm regards, Dodi Guest Service Manager
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Lobby 4 Somerset Grand Citra

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Overall Ratings & Reviews Somerset Grand Citra

Traveloka (1,932)
Other sources (226)
8.4
Very Good
From 1,932 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Somerset Grand Citra
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Bedroom (22)
Accessibility (19)
Room Space (19)
Surroundings (18)
Staff Friendliness (18)
Bathroom (18)
Distance to City Center (17)
Hotel Area (17)
Family Friendly (16)
Ambiance (15)
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Traveler Reviews Somerset Grand Citra

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40
Customer reviews
John D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Maya & Nagib, great receptionist
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Accommodation's Reply
24 Oct 2025
Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very spacious! The kitchen is quite complete! Clean and comfortable.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the spacious room, well-equipped kitchen facilities, as well as the cleanliness and comfort during your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service
E***i
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good hotel apartment, very comfortable
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are delighted to know that you found our hotel apartment comfortable and enjoyable. Your kind words motivate us to continue providing the best service for all our guests. We truly look forward to welcoming you back for another pleasant stay in the future. Warm regards, Dodi Guest Service
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Great location. Great service. 👍
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Thank you very much for your kind review! We’re delighted to hear that you enjoyed our great location and experienced excellent service during your stay. Your positive feedback truly motivates our team to keep delivering the best for our guests. We look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service
Evi I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
very pleasant, and satisfied with the friendly and responsive front desk and staff service, a comfortable and recommended place for family stays..
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1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Ms. Evi, Thank you very much for your positive review. We are very pleased to know that you are satisfied with the service from our front desk team and the friendliness and responsiveness of all staff. Your comfort during your stay is our top priority, and we are very happy that our place can be a comfortable and suitable choice for families. We look forward to your next visit and hope that your next experience will be as pleasant, if not better. Warm regards, Dodi. Guest Service
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T***a
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9.7
/10
Reviewed 34 week(s) ago
very nice to stay here
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Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
T***a
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Staycation
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10.0
/10
Reviewed 34 week(s) ago
very nice to stay here
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Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
Super good! Great things ahead!
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Accommodation's Reply
12 Feb 2025
Dear Guest, Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back for even more amazing stays in the future! Best regards, Dodi Guest Service Manager
Ryan P.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
First time trying staycation here. The staff is very friendly, especially the frontdesk mas eka is very helpful. Will definitely come here again next time
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1 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear Mr. Ryan, Thank you for choosing our hotel for your first staycation! We’re delighted to hear that you had a great experience and that our staff, especially Eka at the Front Desk, was helpful. We will be sure to share your kind words with him. We look forward to welcoming you back for another enjoyable stay. See you again next time! 😊 Best regards, Dodi Guest Service Manager
B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Was here for a family staycation, happened to have other family members visit the apartment since they were nearby. Initially booked the 2 BR unit, but decided to stay in a bigger unit. The new unit was so convenient to accommodate our family. Thanks Sommerset Grand Citra, will definitely come back here...
4 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Sir/Madam, Thank you for choosing Somerset Grand Citra Jakarta for your family staycation and for taking the time to share your experience on Traveloka! We're delighted to know that the upgrade to a larger unit made your stay even more comfortable and convenient for your family gathering. Providing a home-away-from-home experience is always our goal, and it brings us great joy to hear that we were able to meet your expectations. Your kind words motivate us to continue delivering exceptional service. We can’t wait to welcome you and your family back for another memorable stay! Warm regards, Dodi Guest Service Manager
r***h
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
Comfortable and memorable stay at Somerset Hotel, but the food, especially the rice, is very hard and cannot be eaten by children, so please improve the quality of the food.
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay at Somerset comfortable and memorable. However, we sincerely apologize for the inconvenience you faced regarding the food, especially the rice's quality. Please rest assured that your feedback has been shared with our culinary team, and we are taking immediate steps to improve the quality to better cater to all our guests, including children. We truly value your input, as it helps us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Dodi Guest Service Manager
B***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Large room, and a quiet place with balcony. Location wise, near with a shopping mall, and many options for food and entertainment. Highly recommended.
1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay, especially the spacious room, peaceful atmosphere, and the balcony. Our location is indeed a favorite among our guests, being so close to the shopping mall and a variety of dining and entertainment options. We're thrilled to know it added to your overall satisfaction. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay in the future! Warm regards, Dodi Guest Service Manager
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Dinda M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
The staff is very humble, very helpful. The room is clean and comfortable.
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Accommodation's Reply
08 Dec 2024
Dear Ms. Dinda, Thank you so much for your fantastic review and for giving us such a high score! 🌟 We are thrilled to hear that our staff’s friendliness and helpfulness made your stay enjoyable. Your kind words are a great motivation for our team. We're also delighted that you found our rooms clean and comfortable, as guest satisfaction is always our top priority. We look forward to welcoming you back for another wonderful stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Very spacious apartment and enjoy my stay at the somerset
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Accommodation's Reply
03 Dec 2024
Dear Mr. Sim, Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our services. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits. We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Always enjoy my stay at somerset, room is spacious and very close to malls
1 people find it helpful
Accommodation's Reply
30 Nov 2024
Dear Mr. Sim, Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us. Our spacious rooms and convenient location near the malls are indeed designed to make your stay as comfortable and enjoyable as possible. Knowing that you appreciate these aspects truly motivates us to continue delivering exceptional experiences. We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Always enjoy my stay at somerset
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Accommodation's Reply
30 Nov 2024
Dear Mr. Sim, Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us. We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Very spacious apartment and close to shopping malls, always enjoy my stay
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Accommodation's Reply
02 Dec 2024
Dear Mr. Sim, Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our location near shopping malls. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits. We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Warm regards, Dodi Guest Service Manager
Nadia R. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
Cozy, comfortable and very strategic location
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Accommodation's Reply
19 Nov 2024
Dear Nadia, Thank you so much for your fantastic rating and for taking the time to share your kind words about your stay with us. We are delighted to hear that you found our hotel cozy, comfortable, and strategically located. Your satisfaction is our top priority, and knowing that we could contribute to a positive experience during your stay truly means a lot to us. We hope to welcome you back again soon for another enjoyable visit. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Warm regards, Dodi Guest Service Manager
j***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Old building but still good to stay
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Accommodation's Reply
19 Nov 2024
Dear j***o, Thank you for taking the time to share your feedback and for giving us a score! We’re delighted to hear that you enjoyed your stay with us. We truly appreciate your kind words about our property. While our building may have an older charm, we continuously strive to maintain its quality and comfort to ensure a pleasant experience for our guests. Your feedback motivates us to keep improving, and we hope to welcome you back soon for an even better experience. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable! Warm regards, Dodi Guest Service Manager
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Sim M. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
Overall, I am happy with my stay. This will be my regular place from now on.
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Accommodation's Reply
03 Nov 2024
Dear Sim M.B, Thank you so much for your kind review and for giving us such a great rating! We're thrilled to hear that you enjoyed your stay and that our hotel has become your regular choice. It’s our goal to make every stay memorable, and we’re delighted we could meet your expectations. We look forward to welcoming you back soon and continuing to provide a comfortable and enjoyable experience. Safe travels, and see you on your next visit! Warm regards, Dodi Guest Service Manager
Number of reviews per page
20
40