Residenza Florentia

Staff was helpful, the property was not very well maintained.

The hotel staff were extremely friendly and highly professional – honestly, I’ve rarely experienced this level of service. The hotel is in a perfect location, right in the city center, which is a huge advantage. Everything was clean, well-maintained, and very comfortable. I would highly recommend this place to anyone looking for quality accommodation.

Clean, comfortable and easy with a great location.

The room was very very small. Hardly space for one person to move. The most inconvenient part was the washroom was not ensuite - it was a few steps away - was private used by us but we had to lock and open every time we used it. Plus carrying our stuff back and forth.

Great location! The staff were all so friendly and welcoming and made sure they were available to welcome us. Cleaners did an amazing job of making sure our room was tidied every day. Would definitely recommend staying here and will stay here again. I really appreciated the messages and communication in lead up to our stay here. Thank you!

Vvv

Dirty

Location, accommodations, and communication. Simple but comfortable. A basic facilities, and nice AC, elevator, and luggage storage.

It was right in the heart of Venice, and walkable from the boat port from the airport. However, if you have lots of luggage, there are several bridges to cross and the cobblestone street made it difficult to maneuver my luggage. When we left, we took a private boat from the rear of the hotel, which made it very convenient to the train station. The historical beautiful property was very special.

Excellent staff, easy to get everywhere. Great food options.

The location was very convenient. The room looked to be newly renovated and spacious but the location is extremely loud. You can hear everything the people in nearby rooms are doing as well as people coming and going in the hallway all night long. The staff also over complicated the check in process. I was asked on three separate occasions to provide an exact time of my check in. As a traveler, it is very hard to provide a provide time. Then when I asked for an access code to the building, it was not provided until after I checked in. This is a very odd process from what I am used to with other hotels. I would not stay here again in the future based on the inconveniences.

Very nice stay, small cozy room and extremely friendly staff. God bless you

Great location, wonderful greeting / reception. Lovely staff who gave us the run down on the room & Hotel facilites. Room small, but comfortable. Close to tourist attractions, bars, restaurants etc.

It is old, small but great location

This was a great property! However, we were very confused about how to get there. It was a bit sketchy.

It’s good but very small room.

This fabulous hotel and it's staff is absolutely amazing!! We couldn't have enjoyed ourselves more. It is a perfect location to all of the Old World sites of Florence and it was nice to have a short walk back to a nap and air conditioning in the afternoon. All of the facilities were top notch. If you can negotiate a few steps to the elevator, it is mobility friendly. Once we understood they like to communicate with Whatsap, communication was very good. There are limited power outlets, but this is expected for such an old area of town. My daughter and I both have hotel management experience and we were both greatly impressed with our stay. The comfort of the room and care of the staff made Florence a memory we will cherish always. Stay here, you won't regret it!!

Very good but small room

Great location, can walk to most sights and shopping, great communication! Highly recommended for your stays in Florence!

Will stay again