Shibuya Stay Tokyo

Very handy location, near Shibuya station so perfect for getting round Tokyo with ease. Accessing the place proved tricky, the instructions for the lock to access the key wasn’t very clear and took about 20-30 mins for us to get in. Apart from that the amenities etc all worked perfectly and there wasn’t any other issues. Would recommend if you’re looking for a decent place to stay in central Tokyo!

Everything was so neat , clean easy to open doors and locks, with a nice neighborhood and a park close by. Stove , washer, fridge I went with my son and daughter !! June 2026 Thanks !! Recommend this place

This place was perfect for what it was. The area was excellent getting in and that was easy and felt like a nice home in short order.

Very nice and quiet area that we love. We would love to stay there again!

Absolutely wonderful stay. FANTASTIC location, 10 min walk to the Shibuya crossing/station area. Would stay here again if in the area :)

The apartment was not clean the bathroom was not clean not a very good experience not worth the price. Will not stay their again

I’ll start with the positives! Great location (although 10m walk to trains) bed was huge and comfy, has a washer which is awesome for longer travels. Negatives: glitchy bathroom light that sometimes turns into a rave, and AC/heater remote is glitchy as well. The window shades don’t come all the way down, walls are thin (can hear the neighbors casually talking), stairs to the actual unit (front door to living) are STEEP, stairs to the bed area are very steep and uneven. God forbid you had to use the bathroom at night - it is trecherous. Overall a functional unit for a short stay but wouldn’t stay again!

amazing , is super close to shibuya

Great location and super convenient if you are just looking for a base to leave your luggage, however the apartment itself was a little bit small for three guys in their 20s. There were a few things in terms of cleanliness with how there were a few odd stains on surfaces and the towels smelling after two uses. If that doesn’t bother you then you will definitely like this place due to its convenience and easy of getting around!

Great property, cleanliness a bit lacking however

I visit Japan regularly and noticed a few bad reviews on this location so I’d thought I’d give my two cents. Location is awesome. It’s a very vertical apartment so if you are elderly I don’t suggest it. The AC wasn’t a problem, you just have to figure out how to work it. The Top floor is tall enough to stand up in and I’m 5’10. Can’t think of many negatives. If I lived in Tokyo full time this would be an apartment I wouldn’t mind living in long term.

Needs to specify the picture in the advertisement because the stairs is not for older person. Too stiff and not wide. Stairs on the sleeping area is not secured due to missing railling. Overall the apartment is clean and complete amenities.

Great area

Horrible. Would not consider this a place for 3 people. The “reclining” sofa in the loft is not sleepable it’s so thin that you can feel the wires in it. Air conditioning does not actually blow cold air, if you are taller than 4’10 u can’t stand in the loft (I’m 5’0) and I had to bend down the entire time, the stairs are incredibly dangerous and if you fall there is no railing to catch you. There is a musty smell radiating through the entire place.

Was great. Easy check in. Thank you.

complex A was hard to find. Luckily we had somebody(local) help us locate the entrance. Good thing about this place. It's walking distance to Shibuya crossing.

Cozy apartment for a tast of life living in Tokyo. Plenty to do walkable distan es wirh stations close as well

Great stay!

First, beware that once you book, there is no cancellation. I tried to cancel because our number of travelers changed from 4 to 5 and was unable to switch. Had to rent a second place for our last night. After booking, we were sent an email saying we needed to go to a link to give them our traveler information (which is required by law). Went to the link and it said there was no reservation information. Contacted Hotels and they said I would have to contact the property directly. I sent them an email explaining the issue and was told I needed to talk to Hotels. I responded that Hotels had told me to contact them directly and they never responded. Arrived extremely jetlagged to have no email instructions on how to get into the apartment. There is no one at the property. I had to find a business who would let me use their phone to call the number on the mailbox. They finally sent the email with the check in instructions. This took about an hour - sitting outside on our luggage. "Apartment" was intended for up to 4 people. There was one hard chair (not what is pictured in the photo) and that one chair was broken. The loft sleeping area was up the steepest set of stairs I have ever seen. Literally like going up and down a ladder which is super fun in the middle of the night. The last night, we checked our 5th guest into the place nextdoor which was actually above our apartment up a steep flight of 28 stairs. That apartment had not hot water!

The room was not clean when we came. The floor in front door dirty and sticky. The picture of the layout in hotel.com is not the same. There’s no chairs to sit and no place to put out luggage’s because they put the mattress beds in 1st floor instead of the 2nd floor like the picture in hotel.com. We have 4 people stayed at property but only 2 glasses available. The owner told us to sit in the 2nd floor but the stairs to 2nd floor is not safe. If you have elderly staying with you they won’t be able to go up. The kettle is dirty. Overall this is the worst experience.