Centurion Hotel Ueno

Small room

All three staff members I talked to at the front desk spoke English adequately to excellent. On checkout day we were able to leave our luggage for free for the remainder of the day while we spent the day in Tokyo before going to our late night flight.

The staff here was wonderful. The rooms are tiny but scaled to local standards. The location is great and near stores, restaurants and metro making it easy to find something you need. The neighborhood is a little sketchy at night for young kids as there are a lot of adult entertainment and sex workers on the block.

The room we stayed in had a private open air bath. Despite there being many beds (2 queen beds and 4 twin bunk beds) there is no room for your luggage. There is also no where to hang towels and clothes. Booked this room specifically for the open air bath which was very nice! After walking all day, being able to soak in the comfort of your own room was a nice way to end the night. During our stay, there were two public bathrooms in the building we stayed in but both were out of order. There is also no staff in the building that we stayed in, so check in is across the street in main building. Location of the hotel was convenient with a family mart right downstairs and lots of restaurants to pick from! Only thing is this location is very noisy. Could hear people yelling and sirens constantly.

Clean room

Tiny space for what I paid. We forgot our tax free bag in the room and maid must of saw it then rushing us out. Later we called they said they didn’t have it. My daughter was devastated. Japan was so honest so we were shocked this happened to us but it was ran by none Japanese staffs. Check in was one building then we have to walk across the street to different building where we stay. Very inconvenient with kids and luggages

It was a great experience staying at this hotel. The room was clean, and having a Family Mart in the same building was very convenient. We took the Keisei Skyliner from Narita Airport, so the location was also very good.

Had a lil trouble with AC when I first entered my room but staff were very helpful. Highly satisfied with my stay and would def return to property in future. For value for money it was great.

Room was very large, accompanied our family of 5 very well. Bedding was very comfortable, plenty of extra sheets and pillows. The location was very noisy. I recommended staying in a less busy part of the city if you have a young family. TV had limited channels, mini fridge was not very cold. Limited amenities, but otherwise a decent stay. A bit on the pricey side but it could be due to location. Staff was very friendly, no problems there.

The room was very clean and the staff were very polite and spoke English well. The hotel is split into two buildings across from each other. The train station is 5-10 minutes walk away and there are many restaurants in the area as well as many different shops.

Great location

Good

Gets the job done. Nice staff, very clean, and okay location for family on a budget.

Not clean

Many shops within walking distance, but i was bothered many time by street hustles

Very clean room, has everything you need for a very short stay; bathroom well furnished; Room very small - ok if you are just spending the night; no microwave; no restaurant or food options in the hotel; Location : Very easy on transit - near a major transit hub; very walkable; but at night seems a bit shady in case you are travelling with family

Excellent highly recommend

worst hotel experience ive ever had. DO NOT BOOK HERE. Its in the redlight district just for your information. they dont answer their intercom. we asked for extra pillows, they dont have. check in is at 3pm. check out is at 11am. not happy with thier service. rude staff.

Location is good, very accessible. Hotel is in fair condition, but the annex building seemed better. We stayed at the concept themed rooms with a private onsen. Spacious but outdated. Front desk did not advise about returning room keys. We left one of our keys in the room and wanted to charge us eventhough we told

Daily cleaning and towel changes without daily request. Also dusting in the main areas.