Tokyo Marriott Hotel

Hotels
8.5
/10
Very Good
366 reviews

What Guests Say About Their Stay

Rosean

10.0
/ 10
It was amazing, the staff were very helpful and very polite. Definitely will be staying here again on my next trip to Japan

Verified traveler

10.0
/ 10
Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!

Robert

10.0
/ 10
Appreciated the shuttle to the Shinagawa train station. Great staff and service!
In the Area
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4-7-36 Kitashinagawa, Shinagawa-ku, Tokyo, Shinagawa, Kanto, Japan, 140-0001

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Tokyo Marriott Hotel is located in area / city Shinagawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tokyo Marriott Hotel

4-7-36 Kitashinagawa, Shinagawa-ku, Tokyo, Shinagawa, Kanto, Japan, 140-0001
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Lobby Tokyo Marriott Hotel
Lobby 2 Tokyo Marriott Hotel

Discover More About Tokyo Marriott Hotel

General


In Tokyo (Shinagawa)

Location


With a stay at Tokyo Marriott Hotel in Tokyo (Shinagawa), you'll be steps from Gotenyama Garden and a 4-minute drive from Meguro River Cherry Blossoms Promenade. This luxury hotel is 12 mi (19.3 km) from Tokyo Disney Resort®.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gotenyama Garden - 0.1 km / 0.1 mi
Meguro River Cherry Blossoms Promenade - 2.4 km / 1.5 mi
Tokyo Bay - 3 km / 1.9 mi
Keio University - 3.5 km / 2.2 mi
Shiba Park - 4.1 km / 2.5 mi
Rainbow Bridge - 4.2 km / 2.6 mi
Tokyo Tower - 4.6 km / 2.9 mi
Roppongi Hills - 4.8 km / 3 mi
Tokyo City View - 5.2 km / 3.2 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM - 5.3 km / 3.3 mi
Suntory Hall - 5.8 km / 3.6 mi
Tokyo Midtown - 5.9 km / 3.7 mi
Sumida River - 6.1 km / 3.8 mi
Hibiya Park - 6.2 km / 3.9 mi
Old Shimbashi Station - 6.6 km / 4.1 mi

The preferred airport for Tokyo Marriott Hotel is Haneda Airport (HND) - 12.8 km / 8 mi

Facilities


Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Dining


Enjoy American cuisine at Lounge and Dining G, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 249 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Tokyo Marriott Hotel

Bar, Cafe and Lounge Tokyo Marriott Hotel
Bar, Cafe and Lounge
Entertainment Facility Tokyo Marriott Hotel
Entertainment Facility
Fitness Center Tokyo Marriott Hotel
Fitness Center
Functional Hall Tokyo Marriott Hotel
Functional Hall
Common Space Tokyo Marriott Hotel
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Things to Do

  • Shops
  • Romantic proposal packages
  • Garden

Nearby Facilities

  • Grocery
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Limited parking
  • Limo or town car service

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessibility equipment
  • Accessible path of travel

Shuttle Service

  • Train station pickup

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Tokyo Marriott Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, mobile payments, and cash
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tokyo Marriott Hotel
249
Number of floors in Tokyo Marriott Hotel
26
Another facilities in Tokyo Marriott Hotel
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Tokyo Marriott Hotel

What are available facilities at Tokyo Marriott Hotel?
There are top facilites at Tokyo Marriott Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tokyo Marriott Hotel?
The standard check-in time at Tokyo Marriott Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Tokyo Marriott Hotel provide breakfast?
Yes, Tokyo Marriott Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Tokyo Marriott Hotel have?
Tokyo Marriott Hotel is a 5.0-star hotel.
How many floors does Tokyo Marriott Hotel have?
Tokyo Marriott Hotel has 26 floors.
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More Reviews from Other Guests in Tokyo Marriott Hotel

Overall Ratings & Reviews Tokyo Marriott Hotel

Traveloka (8)
Other sources (358)
8.6
Very Good
From 358 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

6.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tokyo Marriott Hotel

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Did not honor my platinum level because i booked via expedia. I did not like it. My status was earned, irrespective of which rate i am paying during my stay.
Mary Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful staff
Isamu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Best hotel I've ever stayed.
Rosean
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was amazing, the staff were very helpful and very polite. Definitely will be staying here again on my next trip to Japan
Geoff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Very good
galit harel
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The area is secluded
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Clean hotel. It is NOT a self contained hotel building. It is part of a larger set of business offices etc. It is basically an upscale business hotel. So, expect what you would see in most Japanese business chains like Toyoku Inn and Alpha in terms of room size, but you are paying 100 to 200 dollars more. Not sure why. King size bed is more like a double size bed. Not much walking around space in the room. Expect loud train noise coming from nearby Shinagawa station. you will need a taxi (4500 to 5000 yen to haneda airport) to get to nearby things--700 yen to shinagawa station. There is a free shuttle that will take you to Shinagawa station but this hotel does NOT have a shuttle to and from the airport. A final positive note: There is no lobby. The "lobby" is the restaurant. However, a staff member allowed us to hangout in the executive lounge on the 25th floor for a couple hours after check out since our flight did not leave until 5 PM. That was nice. If you got cash to blow and there is a mystique about staying at a marriott, then go ahead and stay here. But, truth be told, you can basically get that 350 dollar double room for a hundred dollars at Alpha or Toyoku.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Appreciated the shuttle to the Shinagawa train station. Great staff and service!
Ronald
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Extremely noisy from rail traffic, tripping hazard in bathroom, no USB ports and in need of renovation.
Amardip
icon-Business
Business
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Leo
icon-Business
Business
10.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Great hotel, and the staff are friendly and attentive. I cannot wait to stay there again in October.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Unlike other VIP Access hotels, there is no additional benefit arising from reservation of Tokyo Marriot Hotel through Expedia, e.g. discount in breakfast. In general, the room was spacious and the service of this hotel was good. During my stay, the room service staff had forgotten to replace towel and to refill teabags. Yet, hotel management attended to customer's request very promptly. I will consider staying in this hotel again.
Read More
Jaskiran
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

It was I'm a great location, close to a main train station. Easy to get around.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

The staff were great as always. The sauna has just been refurbished.
JC
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very friendly and attentive staff. We would definitely stay there again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Friendly staff who offered us a cold towel when they could see we were quite hot on arrival.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Stunning hotel, very clean and staff are extremely courteous. Only downside is the amount of western food served in the bars.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The property was very new/modern and clean. The rooms had lots of extra amenities and were spacious and modern. The staff was so kind and friendly.
Robert
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The staff was incredibly helpful and friendly. The restaurant was excellent
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Tokyo Marriott Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Tokyo Marriott Hotel

Traveloka (8)
Other sources (358)
8.6
Very Good
From 358 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

6.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tokyo Marriott Hotel

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Did not honor my platinum level because i booked via expedia. I did not like it. My status was earned, irrespective of which rate i am paying during my stay.
Mary Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful staff
Isamu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Best hotel I've ever stayed.
Rosean
icon-
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was amazing, the staff were very helpful and very polite. Definitely will be staying here again on my next trip to Japan
Geoff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Very good
galit harel
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The area is secluded
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Clean hotel. It is NOT a self contained hotel building. It is part of a larger set of business offices etc. It is basically an upscale business hotel. So, expect what you would see in most Japanese business chains like Toyoku Inn and Alpha in terms of room size, but you are paying 100 to 200 dollars more. Not sure why. King size bed is more like a double size bed. Not much walking around space in the room. Expect loud train noise coming from nearby Shinagawa station. you will need a taxi (4500 to 5000 yen to haneda airport) to get to nearby things--700 yen to shinagawa station. There is a free shuttle that will take you to Shinagawa station but this hotel does NOT have a shuttle to and from the airport. A final positive note: There is no lobby. The "lobby" is the restaurant. However, a staff member allowed us to hangout in the executive lounge on the 25th floor for a couple hours after check out since our flight did not leave until 5 PM. That was nice. If you got cash to blow and there is a mystique about staying at a marriott, then go ahead and stay here. But, truth be told, you can basically get that 350 dollar double room for a hundred dollars at Alpha or Toyoku.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Appreciated the shuttle to the Shinagawa train station. Great staff and service!
Ronald
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Extremely noisy from rail traffic, tripping hazard in bathroom, no USB ports and in need of renovation.
Amardip
icon-Business
Business
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Leo
icon-Business
Business
10.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Great hotel, and the staff are friendly and attentive. I cannot wait to stay there again in October.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Unlike other VIP Access hotels, there is no additional benefit arising from reservation of Tokyo Marriot Hotel through Expedia, e.g. discount in breakfast. In general, the room was spacious and the service of this hotel was good. During my stay, the room service staff had forgotten to replace towel and to refill teabags. Yet, hotel management attended to customer's request very promptly. I will consider staying in this hotel again.
Read More
Jaskiran
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

It was I'm a great location, close to a main train station. Easy to get around.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

The staff were great as always. The sauna has just been refurbished.
JC
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very friendly and attentive staff. We would definitely stay there again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Friendly staff who offered us a cold towel when they could see we were quite hot on arrival.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Stunning hotel, very clean and staff are extremely courteous. Only downside is the amount of western food served in the bars.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The property was very new/modern and clean. The rooms had lots of extra amenities and were spacious and modern. The staff was so kind and friendly.
Robert
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The staff was incredibly helpful and friendly. The restaurant was excellent
Number of reviews per page
20
40