Tokyu Stay Gotanda

Hotels
8.8
/10
Very Good
1,052 reviews

What Guests Say About Their Stay

syalwa i. m.

9.4
/ 10
The room is complete with a stove, washing machine, microwave, water heater, frying pan and cooking utensils. Conveniently close to the station. There is a free ice machine, free coffee, very friendly staff. There is a luggage delivery service at the hotel. What is clear is that for me, a Muslim who has a hard time finding halal food, this hotel is very enjoyable because I can cook and there are many supermarkets around it. ♥️♥️♥️
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Firman P.

10.0
/ 10
Good hotel with nice location.

quynh

10.0
/ 10
We really like that our room have a washer/dryer. Very convenient. They also provide detergent. The hotel is very close to Gotanda station. The welcome drinks and 24/7 coffee/tea at the lobby were a plus.

Barbara

10.0
/ 10
I didn't have kitchen. Didn't use laundry. Everything was clean and nice. Staff - very friendly and professional.

Qianqian Xing

10.0
/ 10
In the beginning I was disappointed that the room was so small and nothing like the picture showed. But my friends told me that hotel rooms in Tokyo are relatively very small. In that case, as a small room, there are a comfortable bed on which I slept well, a desk with all sorts of information, a bathroom in which was quite well Organized, and a washing machine! It’s neat and clean. Location is good, Gotanda Station is right next to it. It’s convenient to go everywhere, Shinuya is only three stops away. But my room doesn’t have a view, which I am still disappointed.
In the Area
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Higashi-gotanda 1-12-2, Tokyo, Shinagawa, Kanto, Japan, 141-0022

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Tokyu Stay Gotanda is a hotel is located at Shinagawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tokyu Stay Gotanda

Higashi-gotanda 1-12-2, Tokyo, Shinagawa, Kanto, Japan, 141-0022
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Discover More About Tokyu Stay Gotanda

Location


Tokyu Stay Gotanda is a hotel is located at Shinagawa.

About Tokyu Stay Gotanda

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tokyu Stay Gotanda.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Tokyu Stay Gotanda is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tokyu Stay Gotanda is the right place to stay.

All facilities in Tokyu Stay Gotanda

Others Tokyu Stay Gotanda
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Tokyu Stay Gotanda

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

This property is closed from May 11 2026 to October 31 2026 (dates subject to change). The property will be renovating from May 11 2026 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Available rooms at Tokyu Stay Gotanda
168
Number of floors in Tokyu Stay Gotanda
12
Another facilities in Tokyu Stay Gotanda
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Others

Frequently asked question in Tokyu Stay Gotanda

What are available facilities at Tokyu Stay Gotanda?
There are top facilites at Tokyu Stay Gotanda such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tokyu Stay Gotanda?
The standard check-in time at Tokyu Stay Gotanda is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
How many stars does Tokyu Stay Gotanda have?
Tokyu Stay Gotanda is a 3.0-star hotel.
How many floors does Tokyu Stay Gotanda have?
Tokyu Stay Gotanda has 12 floors.
How many rooms does Tokyu Stay Gotanda have?
Tokyu Stay Gotanda has 168 rooms in total.
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More Reviews from Other Guests in Tokyu Stay Gotanda

Overall Ratings & Reviews Tokyu Stay Gotanda

Traveloka (48)
Other sources (1,004)
8.8
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tokyu Stay Gotanda

Number of reviews per page
20
40
Top reviews
Debby
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Due to our room side window is next to restaurants, we can’t open the window in winter. The bath tube is old.
quynh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We really like that our room have a washer/dryer. Very convenient. They also provide detergent. The hotel is very close to Gotanda station. The welcome drinks and 24/7 coffee/tea at the lobby were a plus.
Barbara
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I didn't have kitchen. Didn't use laundry. Everything was clean and nice. Staff - very friendly and professional.
Hidemi
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice sta
Shihomi
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They are clean and having washing machines in the room was really good 👍
Phillip
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was dirty. Black mould in shower, makeup foundation on sink counter left by previous guest, AC pushed out air that smells like wet dog so we opened the window instead. After staying a night our shoes smelled horrible from tracking the carpet germs from our socks into our shoes. Wish I didn’t pick this hotel. Good location though
Read More
Kazia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was easy going and super helpful
Qianqian Xing
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

In the beginning I was disappointed that the room was so small and nothing like the picture showed. But my friends told me that hotel rooms in Tokyo are relatively very small. In that case, as a small room, there are a comfortable bed on which I slept well, a desk with all sorts of information, a bathroom in which was quite well Organized, and a washing machine! It’s neat and clean. Location is good, Gotanda Station is right next to it. It’s convenient to go everywhere, Shinuya is only three stops away. But my room doesn’t have a view, which I am still disappointed.
Read More
AMY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We have a good size room. Having a washer/dryer is a deciding factor for us. Being close to the Yamanote line is very convenient, easy to get around to all parts of Tokyo. Gotanda is a quiet neighborhood and offers a lots of nice restaurants.
Satoko
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Has washing machine in the room which is super helpful! Front staff were all super nice and helpful.
Rose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I appreciated having a washer/dryer in the room. The sink and refrigerator was a plus! Liked proximity of train stations and 7-11 and DonQuijote
Erick
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, excellent service and close to restaurants and shopping! Very convenient and highly recommended.
Nicholas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff at Tokyu Stay Gotanda is excellent, professional and courteous. The rooms might need some fixing but everything else about this location warrents a 5/5
Sergio
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

NA
Paul
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Minimal services, but place is ok. Washer/Dryer was a plus!
Lindsey
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff was very friendly, I was greeted /welcomed after long travels to a kind helpful front desk person who gave me a quick run down and thankfully also understood English. Would stay here again! Hotel is also very convenient to Gotanda station.
Hong
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Not recommended for business travel.
hirokazu
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Close to both side Shiba and ginza
Kenneth
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very respectful of your privacy.
Rory
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, friendly staff, convenient location.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Tokyu Stay Gotanda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tokyu Stay Gotanda

Traveloka (48)
Other sources (1,004)
8.8
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tokyu Stay Gotanda

Number of reviews per page
20
40
Top reviews
Debby
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Due to our room side window is next to restaurants, we can’t open the window in winter. The bath tube is old.
quynh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We really like that our room have a washer/dryer. Very convenient. They also provide detergent. The hotel is very close to Gotanda station. The welcome drinks and 24/7 coffee/tea at the lobby were a plus.
Barbara
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I didn't have kitchen. Didn't use laundry. Everything was clean and nice. Staff - very friendly and professional.
Hidemi
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice sta
Shihomi
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They are clean and having washing machines in the room was really good 👍
Phillip
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was dirty. Black mould in shower, makeup foundation on sink counter left by previous guest, AC pushed out air that smells like wet dog so we opened the window instead. After staying a night our shoes smelled horrible from tracking the carpet germs from our socks into our shoes. Wish I didn’t pick this hotel. Good location though
Read More
Kazia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was easy going and super helpful
Qianqian Xing
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

In the beginning I was disappointed that the room was so small and nothing like the picture showed. But my friends told me that hotel rooms in Tokyo are relatively very small. In that case, as a small room, there are a comfortable bed on which I slept well, a desk with all sorts of information, a bathroom in which was quite well Organized, and a washing machine! It’s neat and clean. Location is good, Gotanda Station is right next to it. It’s convenient to go everywhere, Shinuya is only three stops away. But my room doesn’t have a view, which I am still disappointed.
Read More
AMY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We have a good size room. Having a washer/dryer is a deciding factor for us. Being close to the Yamanote line is very convenient, easy to get around to all parts of Tokyo. Gotanda is a quiet neighborhood and offers a lots of nice restaurants.
Satoko
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Has washing machine in the room which is super helpful! Front staff were all super nice and helpful.
Rose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I appreciated having a washer/dryer in the room. The sink and refrigerator was a plus! Liked proximity of train stations and 7-11 and DonQuijote
Erick
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, excellent service and close to restaurants and shopping! Very convenient and highly recommended.
Nicholas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff at Tokyu Stay Gotanda is excellent, professional and courteous. The rooms might need some fixing but everything else about this location warrents a 5/5
Sergio
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

NA
Paul
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Minimal services, but place is ok. Washer/Dryer was a plus!
Lindsey
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff was very friendly, I was greeted /welcomed after long travels to a kind helpful front desk person who gave me a quick run down and thankfully also understood English. Would stay here again! Hotel is also very convenient to Gotanda station.
Hong
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Not recommended for business travel.
hirokazu
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Close to both side Shiba and ginza
Kenneth
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very respectful of your privacy.
Rory
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, friendly staff, convenient location.
Number of reviews per page
20
40