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West Wood Hotel

Hotels
8.0
/10
Very Good
75 reviews

What Guests Say About Their Stay

Bert

10.0
/ 10
The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .

Jason

10.0
/ 10
Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice.

Orisunmbola

10.0
/ 10
This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
In the Area
See Map
Eldama Ravine Road, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
West Wood Hotel is located in area / city Parklands/Highridge. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around West Wood Hotel

Eldama Ravine Road, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya
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Lobby West Wood Hotel
Lobby 2 West Wood Hotel

Discover More About West Wood Hotel

General


In Nairobi (Highridge)

Location


With a stay at West Wood Hotel in Nairobi (Highridge), you'll be a 4-minute drive from University of Nairobi and 6 minutes from Uhuru Park. This hotel is 3.8 mi (6.1 km) from Kenyatta International Convention Centre and 3.9 mi (6.3 km) from Yaya Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Oshwal Religious Centre - 1.2 km / 0.8 mi
Westgate Shopping Mall - 1.3 km / 0.8 mi
Sarit Centre - 1.3 km / 0.8 mi
Diamond Plaza II - 1.7 km / 1.1 mi
UNHCR Kenya - 2.5 km / 1.5 mi
Aga Khan University Nairobi - 2.8 km / 1.8 mi
The Aga Khan University Hospital - 3 km / 1.8 mi
Arboretum - 3.4 km / 2.1 mi
Nairobi National Museum - 3.4 km / 2.1 mi
University of Nairobi - 3.6 km / 2.2 mi
Kenya National Theatre - 4.2 km / 2.6 mi
ABC Place - 4.4 km / 2.7 mi
Chandaria Centre for Performing Arts - 4.5 km / 2.8 mi
Central Park - 4.5 km / 2.8 mi
Tom Mboya Statue - 4.8 km / 3 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 9.5 km / 5.9 mi
Jomo Kenyatta Intl. Airport (NBO) - 22.3 km / 13.8 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, a picnic area, and barbecue grills.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Forest Bar, a bar/lounge where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available for a fee.

Rooms


Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in West Wood Hotel

Bar, Cafe and Lounge West Wood Hotel
Bar, Cafe and Lounge
Functional Hall West Wood Hotel
Functional Hall
Common Space West Wood Hotel
Common Space
Lobby West Wood Hotel
Lobby
Accommodation Services West Wood Hotel
Accommodation Services

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Picnic area
  • Garden
  • Library
  • Barbecue

Food and Drinks

  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Meeting rooms
  • Business facilities

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in West Wood Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Essential workers only - NO, No elevators
  • Fee for continental breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Crib (infant bed) fee: USD 20 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 02:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at West Wood Hotel
30
Number of floors in West Wood Hotel
2
Another facilities in West Wood Hotel
Banquet, Reception hall, Smoking area, Parking, Terrace

Frequently asked question in West Wood Hotel

What are available facilities at West Wood Hotel?
There are top facilites at West Wood Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at West Wood Hotel?
The standard check-in time at West Wood Hotel is starting from 14:00 - 02:00 while the latest check-out time is at Before 10:00
Does West Wood Hotel provide breakfast?
Yes, West Wood Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does West Wood Hotel have?
West Wood Hotel is a 4.0-star hotel.
How many floors does West Wood Hotel have?
West Wood Hotel has 2 floors.
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More Reviews from Other Guests in West Wood Hotel

Overall Ratings & Reviews West Wood Hotel

Other sources (75)
8.0
Very Good
From 75 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews West Wood Hotel

Number of reviews per page
20
40
Top reviews
Ankan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean enough, and had all the basic amenities. Staff was very polite and helpful.
Wanda
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Ok
Bert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .
Jason
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice.
Jane
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good customer care service
John
icon-Leisure
Leisure
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited.
Paul
icon-
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix
Maureen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
Annette
icon-Leisure
Leisure
2.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.
Boris
icon-with Partner
with Partner
2.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Read More
Orisunmbola
icon-
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Verified traveler
icon-
8.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The lights in the room were quite dark and dim. There’s no aircon.
todd
icon-
10.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 271 week(s) ago

Expedia Group verified review

Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.
Anwar
icon-
10.0
/10
Reviewed 285 week(s) ago

Hotels.com verified review

Very good
Beatrice
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Westwood is a gem in the middle of a city. Its quiet, tranquil, nestled in the forest with a small stream. Everything went smooth with our stay, the staff were super friendly. I would definitely recommend this hotel.
Edward
10.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Amazing hotel & very personally friendly staff. Any little request is def taken care of, even requests to the restaurant for certain foods! Rooms were great and taken care of daily.
Alisha
2.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

The conference I was supposed to attend at West Wood was moved to a different hotel just 48 hours before the conference was to begin. I had no idea it was a result of the hotel overbooking. So, I arrived expecting a 5 night stay and was told that I only had a room for 2 nights due to overbooking. It was around midnight and there wasn't much I could do. I told the person at the front desk I would find another hotel for my stay and would just sleep over that night. An Expedia rep was nice, but couldn't do anything for me that evening. I called around on my own and found a place to stay where my conference had been relocated. In the morning, I tried to check out and the manager told me I could not check out. She didn't tell me my driver had arrived to transport me to a new hotel. She proceeded to tell me that I was comfortable at the hotel and should just stay while she sorted out the rooms and relocated someone else. I told her it wasn't necessary and we began a back and forth about where I should stay. She refused to give me a refund, saying that I was being accommodated so could no longer relocate to another hotel. Once I found out my driver came to take me to a new hotel, I left and had repeated phone communication with West Wood and Expedia to get a refund issued.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 West Wood Hotel

Disclaimer

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Overall Ratings & Reviews West Wood Hotel

Other sources (75)
8.0
Very Good
From 75 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews West Wood Hotel

Number of reviews per page
20
40
Top reviews
Ankan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean enough, and had all the basic amenities. Staff was very polite and helpful.
Wanda
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Ok
Bert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .
Jason
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice.
Jane
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good customer care service
John
icon-Leisure
Leisure
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited.
Paul
icon-
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix
Maureen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
Annette
icon-Leisure
Leisure
2.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.
Boris
icon-with Partner
with Partner
2.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Read More
Orisunmbola
icon-
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Verified traveler
icon-
8.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The lights in the room were quite dark and dim. There’s no aircon.
todd
icon-
10.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 271 week(s) ago

Expedia Group verified review

Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.
Anwar
icon-
10.0
/10
Reviewed 285 week(s) ago

Hotels.com verified review

Very good
Beatrice
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Westwood is a gem in the middle of a city. Its quiet, tranquil, nestled in the forest with a small stream. Everything went smooth with our stay, the staff were super friendly. I would definitely recommend this hotel.
Edward
10.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

Amazing hotel & very personally friendly staff. Any little request is def taken care of, even requests to the restaurant for certain foods! Rooms were great and taken care of daily.
Alisha
2.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

The conference I was supposed to attend at West Wood was moved to a different hotel just 48 hours before the conference was to begin. I had no idea it was a result of the hotel overbooking. So, I arrived expecting a 5 night stay and was told that I only had a room for 2 nights due to overbooking. It was around midnight and there wasn't much I could do. I told the person at the front desk I would find another hotel for my stay and would just sleep over that night. An Expedia rep was nice, but couldn't do anything for me that evening. I called around on my own and found a place to stay where my conference had been relocated. In the morning, I tried to check out and the manager told me I could not check out. She didn't tell me my driver had arrived to transport me to a new hotel. She proceeded to tell me that I was comfortable at the hotel and should just stay while she sorted out the rooms and relocated someone else. I told her it wasn't necessary and we began a back and forth about where I should stay. She refused to give me a refund, saying that I was being accommodated so could no longer relocate to another hotel. Once I found out my driver came to take me to a new hotel, I left and had repeated phone communication with West Wood and Expedia to get a refund issued.
Read More
Number of reviews per page
20
40