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Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Hotels
8.2
/10
Pleasant
1,017 reviews

What Guests Say About Their Stay

a***h
9.4
/ 10
Great hotel for transit and for experience and airport hospitality. Location just a steps away from departure hall. Clean and spacious room, warm and helpful staff. Check in and check out was smooth. Thanks for your great hospitality.
a***h
9.4
/ 10
Great hotel in KLIA2 terminal. Just steps away from the departure level, friendly staff, clean, and safe environment. Will stay here again.
a***h
9.4
/ 10
A great hotel before my long flight, just inside the terminal. Good hospitality and warm staff, very helpful. Big room and fully equipped room. Will stay here again.
N***r
10.0
/ 10
It was a last moment check-in, but they gave the best service. Highly recommended!
a***h
9.4
/ 10
Hotel in airport. Great hospitality, clean, and warm staff. Check-in was smooth. Clear instructions given. Will stay here again.
In the Area
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Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named Aerotel Kuala Lumpur Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is a hotel is located at Sepang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000
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Lobby Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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Overview of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Your Gateway to Stress-Free Travel

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a unique charm, providing a tranquil escape from the hustle and bustle of air travel. It's designed for ultimate convenience, allowing you to relax and recharge without leaving the airport.

Prime Location at Kuala Lumpur Airport

Located within Gateway@klia2, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 boasts unparalleled access to Kuala Lumpur International Airport (KLIA2). Nearby landmarks include the airport terminals themselves, offering easy access to flights. Public transport access is exceptional, with direct links to trains and buses connecting you to Kuala Lumpur city centre and beyond.

Ideal for Transit Passengers and Early Birds

Whether you're on a short layover, catching an early morning flight, or simply seeking a restful stopover, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 caters perfectly to transit passengers and those prioritising airport proximity.

Modern Style and Relaxing Atmosphere

The hotel features a modern and minimalist design, creating a calming atmosphere for weary travellers. Expect clean lines, comfortable furnishings, and a focus on functionality.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Featuring 76 rooms in total, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, WiFi.

Room Types at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Expect a variety of room types designed to suit different needs, from solo travellers to families. Options may include single rooms, double rooms, and family rooms, all equipped with essential amenities for a comfortable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

A Quiet and Relaxing Ambience

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 generally offers a quiet and relaxing ambience, perfect for those seeking respite from the busy airport environment. It's designed for rest and rejuvenation, rather than socialising.

Ideal for Transit Passengers

The primary guests are typically transit passengers, individuals with early morning flights, or those experiencing flight delays. You'll likely encounter a diverse mix of international travellers.

No Organised Activities

As an airport hotel, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 typically doesn't offer weekly activities, city tours, or organised events. The focus is on providing a comfortable and convenient stay for travellers in transit.

Respectful and Considerate Behaviour

Guests are expected to be respectful of others and maintain a quiet environment, particularly during late hours. Standard hotel etiquette applies.

How to Get to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Directly Accessible from KLIA2

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is directly accessible from Kuala Lumpur International Airport Terminal 2 (KLIA2). Follow the signs within the terminal to Gateway@klia2, where the hotel is located.

Easy Access for Taxi or Ride-Hailing Users

If arriving by taxi or ride-hailing service, simply instruct the driver to take you to Gateway@klia2 at Kuala Lumpur International Airport (KLIA2). The hotel is located within the complex.

Walking Distance within Gateway@klia2

Once you're within Gateway@klia2, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is easily accessible on foot. Clear signage will guide you to the hotel entrance.

Food Near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Limited On-Site Dining

Check directly with Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 to confirm if they serve breakfast or drinks on-site. Options may be limited, given the hotel's focus on short stays.

No Self-Catering Facilities

Kitchen facilities for self-catering are generally not available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2.

Plenty of Options in Gateway@klia2

Gateway@klia2 offers a wide array of cafes, convenience stores, and restaurants to suit all tastes and budgets. You'll find everything from quick snacks to full meals within easy walking distance.

Things to Do Around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Limited Tourist Attractions On-Site

As an airport hotel, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is not located near major tourist attractions. The primary focus is on airport access and convenience.

Explore Gateway@klia2

Gateway@klia2 offers a variety of shops, restaurants, and entertainment options. You can browse the shops, grab a bite to eat, or catch a movie while waiting for your flight.

Ideal Itinerary for Transit Passengers

For solo or group travellers in transit, the ideal itinerary involves relaxing at the hotel, exploring the shops and restaurants in Gateway@klia2, and ensuring you're ready for your connecting flight.

Why Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is Popular Among Travelers

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is popular among travellers due to its unparalleled convenience, direct access to KLIA2, comfortable rooms, and stress-free environment. It's the perfect choice for those seeking a seamless airport experience.

Tips for First-Time Visitors

Choose a Room Based on Your Needs

Consider your travel type and the number of people in your party when choosing a room. Solo travellers may opt for a single room, while families may prefer a larger family room.

Pack Light and Prepare for Your Flight

Pack essential toiletries and any items you need for your flight. Ensure your travel documents are easily accessible.

English is Widely Spoken

English is widely spoken at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 and throughout Kuala Lumpur International Airport.

Be Mindful of Airport Regulations

Be aware of airport regulations regarding baggage restrictions and security procedures.

Best Time to Stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Year-Round Convenience

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers year-round convenience, regardless of the season. The hotel is indoors and climate-controlled, providing a comfortable environment at any time of year.

Consider Peak Travel Periods

During peak travel periods, such as holidays and school breaks, it's advisable to book your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 well in advance to ensure availability.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Lobby Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Lobby
Others Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Others

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room

Public Facilities

  • Early check-in
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

Food and Drinks

  • Bar
  • Cafe
  • Dining area

Business Facilities

  • Meeting facilities
  • Photocopier

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

- Guests are required to provide an estimated check-in time to the property prior to arrival. Please contact hotel at rsvn.mal@plaza-network.com for your flight details. - Dear Valued Guest Kindly be informed that there will be renovation works being carried out on Level 2, within gateway@klia2 (The Mall), from now until 1 March 2020, 10pm to 7am. We will encounter minimal construction work noise in our guestrooms during this time and sincerely apologies for any inconvenience caused. Thank You for your patience and kind understanding. The Management
ALERT: i) Guest with a valid 24-hr PCR or RTK antigen test result to be shown upon check-in. Result must be negative for room stay. ii) Guest without a 24-hr PCR or RTK antigen test result is subject to a self-test upon check-in on site. Kits are available upon check-in.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
76
Another facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Cable TV, Desk, Hairdryer, Separate shower and tub, Shower

Frequently asked question in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

What are available facilities at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
There are top facilites at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
The standard check-in time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 have?
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is a 4.0-star hotel.
How many rooms does Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 have?
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has 76 rooms in total.
Is there parking at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

7.8
Pleasant
From 510 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Number of reviews per page
20
40
Top reviews
Iain
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is actually located in the terminal we used it between 2 Air Asia flights. Don’t use Google maps from arrivals as it wanted us do a 2.1km walk when we didn’t even have to leave the building! It was great for 1night, but if we had better flight times it wouldn’t have been needed.
Spencer
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loud airport noises coming from the back of the room during the night
Serina
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Tara
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Read More
ranju
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy access to the airport, shopping and food area.
Terry
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Weird moldy smell during random times of day/night. No front desk/security staff on the property at night. Daily loud construction. View of a big wall. Great location.
Hoong
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room is very compact as expected. The double bed was right against the wall which made it very uncomfortable and difficult to get out in the middle of the night.
Henry
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

simple and easy
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay in terminal 2
Vipin
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wen I booked it was showing a attached washroom... but it was a shared common wash room... why I should pay 78 dollars for a shared wash room hotel room
Prince Vishal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

airport connectivity was good. can improve by providing food facility
Michael
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

On arrival the guest was warned that shared toilet was unsafe. We upgraded to avoid this. During the night (3am) someone tried to enter the room thru connecting door. It is unsafe to stay here
Monika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin. The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much. Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge. The train to KL city is literally there and it takes you to straight to the Sentral. Worked perfectly for us.
Read More
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel to rest while waiting for your next flight. Will stay again
Ravi
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel for a short stay at KLIA T2.
Lunida
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Too noisy for us. Was hard to sleep..
Barrie
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Airport announcements can easily be heard inside rooms. No kettle No fridge
Joanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Ambre
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great option for an easy sleep if you have a long layover
Mark
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent location for KLIA2 and close to KLIA Express.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 510 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Number of reviews per page
20
40
Top reviews
Iain
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is actually located in the terminal we used it between 2 Air Asia flights. Don’t use Google maps from arrivals as it wanted us do a 2.1km walk when we didn’t even have to leave the building! It was great for 1night, but if we had better flight times it wouldn’t have been needed.
Spencer
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loud airport noises coming from the back of the room during the night
Serina
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Tara
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Read More
ranju
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy access to the airport, shopping and food area.
Terry
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Weird moldy smell during random times of day/night. No front desk/security staff on the property at night. Daily loud construction. View of a big wall. Great location.
Hoong
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room is very compact as expected. The double bed was right against the wall which made it very uncomfortable and difficult to get out in the middle of the night.
Henry
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

simple and easy
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay in terminal 2
Vipin
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wen I booked it was showing a attached washroom... but it was a shared common wash room... why I should pay 78 dollars for a shared wash room hotel room
Prince Vishal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

airport connectivity was good. can improve by providing food facility
Michael
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

On arrival the guest was warned that shared toilet was unsafe. We upgraded to avoid this. During the night (3am) someone tried to enter the room thru connecting door. It is unsafe to stay here
Monika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin. The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much. Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge. The train to KL city is literally there and it takes you to straight to the Sentral. Worked perfectly for us.
Read More
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel to rest while waiting for your next flight. Will stay again
Ravi
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel for a short stay at KLIA T2.
Lunida
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Too noisy for us. Was hard to sleep..
Barrie
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Airport announcements can easily be heard inside rooms. No kettle No fridge
Joanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Ambre
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great option for an easy sleep if you have a long layover
Mark
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent location for KLIA2 and close to KLIA Express.
Number of reviews per page
20
40