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Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Hotels
8.2
/10
Pleasant
1,017 reviews

What Guests Say About Their Stay

a***h
9.4
/ 10
Great hotel for transit and for experience and airport hospitality. Location just a steps away from departure hall. Clean and spacious room, warm and helpful staff. Check in and check out was smooth. Thanks for your great hospitality.
a***h
9.4
/ 10
Great hotel in KLIA2 terminal. Just steps away from the departure level, friendly staff, clean, and safe environment. Will stay here again.
a***h
9.4
/ 10
A great hotel before my long flight, just inside the terminal. Good hospitality and warm staff, very helpful. Big room and fully equipped room. Will stay here again.
N***r
10.0
/ 10
It was a last moment check-in, but they gave the best service. Highly recommended!
a***h
9.4
/ 10
Hotel in airport. Great hospitality, clean, and warm staff. Check-in was smooth. Clear instructions given. Will stay here again.
In the Area
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Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named Aerotel Kuala Lumpur Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is a hotel is located at Sepang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000
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Lobby Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Others 2 Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Discover More About Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 Rates per Night

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 Location & Address

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is located at Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000. It's situated right inside the Gateway@klia2 mall, making it incredibly convenient for travellers. The hotel is approximately 55 km from the Kuala Lumpur city center.

How to go to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 from Airport

Looking for the best way to get to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2? Since it's an airport hotel, getting there is super easy! Here are a few options for your hotel transfer from the airport to hotel:
  • Walking (easiest):

    Simply follow the signs within the airport terminal towards Gateway@klia2. The hotel is located inside the mall. This is the most direct and convenient option.
  • Airport Shuttle (free):

    While the hotel is inside the terminal, there are free airport shuttles that circulate within the airport complex. Check the shuttle routes to see if they stop near the hotel entrance.
  • Taxi (most convenient):

    Taxis are readily available at the airport. Just hop in and tell the driver you're going to Aerotel Kuala Lumpur in Gateway@klia2.
  • Ride Hailing (alternative):

    Ride hailing services are also available at the airport. Use your Traveloka app to book a ride.

Tips:

The easiest and fastest way to reach the hotel is by simply walking from the arrival hall. Follow the signs for Gateway@klia2. It's a short, covered walk, making it ideal even with luggage.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 Reviews & Summary

Want to know all about hotel Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2? This airport hotel is a lifesaver for travellers with long layovers or early morning flights. With its convenient location and comfortable amenities, it's no wonder it gets rave hotel reviews. Guests love the hotel's accessibility, allowing them to rest and recharge without leaving the airport. The rooms are clean, well-maintained, and offer a peaceful escape from the hustle and bustle of the terminal. A standout feature is the swimming pool, a welcome treat for weary travellers.

"Perfect for a short rest during a long transit. Clean, comfortable, and incredibly convenient. The pool was a great bonus!"

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 Room Types Available

Choosing the right hotel room type can make all the difference for your stay. Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a variety of categories of hotel rooms to suit different needs and preferences. Here are the different hotel bedroom types available:
  • Solo Plus Room:

    Perfect for solo travellers, these rooms offer a comfortable single bed, ensuite bathroom with shower, and essential amenities. Non-smoking rooms are available.
  • Double Plus Room:

    Ideal for couples or pairs, these rooms feature a queen-sized bed, ensuite bathroom with shower, and standard amenities. Non-smoking rooms are available.
  • Triple Plus Room:

    Great for small families or groups, these rooms offer a queen-sized bed and a single bed, ensuite bathroom with shower, and necessary amenities. Non-smoking rooms are available.
  • Family Room:

    Designed for larger families, these rooms provide ample space with a queen-sized bed and two single beds, ensuite bathroom with shower, and all essential amenities. Non-smoking rooms are available.

Please note that Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is not a pet-friendly hotel.

Hotel Facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Looking for top-notch hotel amenities? Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has you covered! This hotel boasts a range of hotel facilities designed for both adults and kids, ensuring a comfortable and convenient stay.
  • Swimming Pool:

    Take a refreshing dip in the hotel's swimming pool. Open from 7:00 AM to 10:00 PM daily.
  • Gym:

    Stay active during your travels at the hotel's well-equipped gym. Open 24 hours.
  • Library Lounge:

    Relax and unwind with a good book in the library lounge. Open 24 hours.
  • Plaza Premium Lounge:

    Enjoy access to the Plaza Premium Lounge for added comfort and convenience (additional fees may apply).
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • 24-Hour Reception:

    The front desk is available around the clock to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Craving a delicious meal or a quick bite? Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers several options for dining, including a hotel restaurant and cafe. Whether you're in the mood for a hearty buffet or a light snack, you'll find something to satisfy your cravings.
  • Bar '75:

    Enjoy a variety of alcoholic and non-alcoholic beverages, along with light snacks. Open from 10:00 AM to 1:00 AM.
  • Flight Club Signature:

    Indulge in a selection of international dishes and local favourites. Open 24 hours.

Prices at Flight Club Signature typically range from SGD 15 to SGD 30 per person, depending on your order. Bar '75 prices vary depending on the beverage.

Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is located inside the airport, so you won't need an airport pick-up!

To book a stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, simply visit Traveloka and search for the hotel. Select your desired dates and room type, and follow the prompts to complete your reservation. Advance booking is recommended, especially during peak travel seasons.

Nearby MRT Station & Bus Stops

Navigating Sepang is easy with convenient access to public transport. Here are some nearby MRT stations and bus stops to help you get around:
  • KLIA2 Train Station:

    Located within the Gateway@klia2 mall, this station provides direct access to Kuala Lumpur city centre via the KLIA Ekspres and KLIA Transit lines.
  • KLIA Train Station:

    Accessible via a short train ride from KLIA2, this station also connects to Kuala Lumpur city centre.
  • Various Bus Stops at KLIA2:

    Several bus stops are located outside the Gateway@klia2 mall, offering connections to various destinations in Sepang and beyond.

To use the MRT and bus services, you can purchase a Touch 'n Go card at the stations or convenience stores. Alternatively, you can use a contactless credit or debit card for direct payment at the MRT gates.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? While Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is primarily an airport hotel, there are still plenty of nearby places to go for a fun day out. Here are some nearby sightseeing places and things to see nearby:
  • Mitsui Outlet Park KLIA Sepang (10 km):

    Enjoy a day of shopping at this outlet mall featuring a wide range of international and local brands. Entry is free.
  • Sepang International Circuit (15 km):

    Catch a thrilling motorsport event or take a tour of the circuit. Ticket prices vary depending on the event.
  • Farm Fresh @ UPM (35 km):

    A great place for kids to get up close with farm animals and enjoy fresh dairy products. Entry fee is approximately SGD 5 per person.
  • Bangi Wonderland Theme Park & Resort (28 km):

    A water theme park with thrilling slides and attractions for all ages. Ticket prices start from SGD 25 per person.
  • Sunway Pyramid Ice (55 km):

    Go ice skating at this popular ice rink located in Sunway Pyramid Shopping Mall. Ticket prices start from SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 (Sepang)

Exploring nearby dining options is a must when staying in Sepang. Whether you're craving local food or international cuisine, there are plenty of food eatiries near me to satisfy your taste buds. Here are some nearby dining options:

Cafes/Restaurants:

  • Starbucks (Gateway@klia2):

    Grab your favourite coffee and pastries at this popular coffee chain.
  • McDonald's (Gateway@klia2):

    Enjoy classic fast food options at this well-known restaurant.
  • Nando's (Gateway@klia2):

    Indulge in delicious peri-peri chicken at this South African restaurant chain.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other condiments.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth.
  • Roti Canai:

    A flaky flatbread served with dhal or curry.
  • Kaya Toast:

    Toasted bread with kaya (coconut jam) and butter.

Shopping places near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 (Sepang)

Looking for some retail therapy? There are several shops near me and nearby shopping destinations to explore in and around Sepang. Here are some options for your shopping spree:
  • Gateway@klia2:

    This mall is directly connected to the airport and offers a variety of shops, including fashion boutiques, souvenir stores, and convenience stores.
  • Mitsui Outlet Park KLIA Sepang (10 km):

    Discover great deals on designer brands at this outlet mall.
  • IOI City Mall (35 km):

    A large shopping mall with a wide range of retail outlets, restaurants, and entertainment options.

Other Places to Stay Near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

If you're looking for alternative accommodations, there are several other hotels nearby to suit different budgets and preferences. Here are some options:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    A luxurious hotel offering exceptional service and amenities.
  • Mandarin Oriental, Kuala Lumpur:

    An iconic hotel with stunning views and world-class dining.
  • Four Seasons Hotel Kuala Lumpur:

    A sophisticated hotel with a rooftop pool and exceptional dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Sunway Pyramid Hotel:

    A family-friendly hotel connected to Sunway Pyramid Shopping Mall and Sunway Lagoon Theme Park.
  • DoubleTree by Hilton Putrajaya Lakeside:

    A stylish hotel with a lakeside setting and modern amenities.
  • Pullman Kuala Lumpur Bangsar:

    A contemporary hotel with a rooftop pool and excellent dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Tune Hotel KLIA-KLIA2:

    A budget-friendly hotel located near the airport.
  • Sama-Sama Express KLIA:

    A transit hotel located within Kuala Lumpur International Airport.
  • Empress Hotel Sepang:

    A comfortable hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Sepang and looking for the perfect place to stay? Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers unparalleled convenience for travellers, with its prime location inside the airport terminal. Whether you're on a layover or have an early morning flight, this hotel provides a comfortable and hassle-free experience. Don't miss out on the best hotel availability and exclusive deals. Start your room booking today and secure your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 through Traveloka. Enjoy a seamless travel experience and make the most of your time in Malaysia! book cheap hotels in Malaysia cheap hotels nearby

All facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Lobby Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Lobby
Others Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Others

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room

Public Facilities

  • Early check-in
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

Food and Drinks

  • Bar
  • Cafe
  • Dining area

Business Facilities

  • Meeting facilities
  • Photocopier

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

- Guests are required to provide an estimated check-in time to the property prior to arrival. Please contact hotel at rsvn.mal@plaza-network.com for your flight details. - Dear Valued Guest Kindly be informed that there will be renovation works being carried out on Level 2, within gateway@klia2 (The Mall), from now until 1 March 2020, 10pm to 7am. We will encounter minimal construction work noise in our guestrooms during this time and sincerely apologies for any inconvenience caused. Thank You for your patience and kind understanding. The Management
ALERT: i) Guest with a valid 24-hr PCR or RTK antigen test result to be shown upon check-in. Result must be negative for room stay. ii) Guest without a 24-hr PCR or RTK antigen test result is subject to a self-test upon check-in on site. Kits are available upon check-in.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
76
Another facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Cable TV, Desk, Hairdryer, Separate shower and tub, Shower

Frequently asked question in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

What are available facilities at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
There are top facilites at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
The standard check-in time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a 4.0-star rating.
How many rooms are available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has 76.
Are there any parking spots at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 ?
Yes: Yes, there are parking spots at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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More Reviews from Other Guests in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

7.8
Pleasant
From 510 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Number of reviews per page
20
40
Top reviews
Iain
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is actually located in the terminal we used it between 2 Air Asia flights. Don’t use Google maps from arrivals as it wanted us do a 2.1km walk when we didn’t even have to leave the building! It was great for 1night, but if we had better flight times it wouldn’t have been needed.
Spencer
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loud airport noises coming from the back of the room during the night
Serina
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Tara
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Read More
ranju
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy access to the airport, shopping and food area.
Terry
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Weird moldy smell during random times of day/night. No front desk/security staff on the property at night. Daily loud construction. View of a big wall. Great location.
Hoong
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room is very compact as expected. The double bed was right against the wall which made it very uncomfortable and difficult to get out in the middle of the night.
Henry
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

simple and easy
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay in terminal 2
Vipin
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wen I booked it was showing a attached washroom... but it was a shared common wash room... why I should pay 78 dollars for a shared wash room hotel room
Prince Vishal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

airport connectivity was good. can improve by providing food facility
Michael
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

On arrival the guest was warned that shared toilet was unsafe. We upgraded to avoid this. During the night (3am) someone tried to enter the room thru connecting door. It is unsafe to stay here
Monika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin. The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much. Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge. The train to KL city is literally there and it takes you to straight to the Sentral. Worked perfectly for us.
Read More
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel to rest while waiting for your next flight. Will stay again
Ravi
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel for a short stay at KLIA T2.
Lunida
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Too noisy for us. Was hard to sleep..
Barrie
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Airport announcements can easily be heard inside rooms. No kettle No fridge
Joanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Ambre
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great option for an easy sleep if you have a long layover
Mark
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent location for KLIA2 and close to KLIA Express.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 510 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Number of reviews per page
20
40
Top reviews
Iain
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is actually located in the terminal we used it between 2 Air Asia flights. Don’t use Google maps from arrivals as it wanted us do a 2.1km walk when we didn’t even have to leave the building! It was great for 1night, but if we had better flight times it wouldn’t have been needed.
Spencer
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loud airport noises coming from the back of the room during the night
Serina
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Tara
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Read More
ranju
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy access to the airport, shopping and food area.
Terry
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Weird moldy smell during random times of day/night. No front desk/security staff on the property at night. Daily loud construction. View of a big wall. Great location.
Hoong
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room is very compact as expected. The double bed was right against the wall which made it very uncomfortable and difficult to get out in the middle of the night.
Henry
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

simple and easy
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay in terminal 2
Vipin
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wen I booked it was showing a attached washroom... but it was a shared common wash room... why I should pay 78 dollars for a shared wash room hotel room
Prince Vishal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

airport connectivity was good. can improve by providing food facility
Michael
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

On arrival the guest was warned that shared toilet was unsafe. We upgraded to avoid this. During the night (3am) someone tried to enter the room thru connecting door. It is unsafe to stay here
Monika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin. The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much. Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge. The train to KL city is literally there and it takes you to straight to the Sentral. Worked perfectly for us.
Read More
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel to rest while waiting for your next flight. Will stay again
Ravi
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel for a short stay at KLIA T2.
Lunida
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Too noisy for us. Was hard to sleep..
Barrie
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Airport announcements can easily be heard inside rooms. No kettle No fridge
Joanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Ambre
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great option for an easy sleep if you have a long layover
Mark
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent location for KLIA2 and close to KLIA Express.
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