1. Hotel
  2. Malaysia(5,797 hotel)
  3. Sarawak(327 hotel)
  4. Kuching(214 hotel)
  5. Kuching City Center(190 hotel)
  6. Ariva Gateway Kuching

Ariva Gateway Kuching

Apartment
No. 9, Jalan Bukit Mata , Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Executive Boardroom
Lobby
Cardio room - Level 16
Exterior Building
Swimming Pool - Level 16
See all photos
Impressive
8.3/10
According to 124 guests
Great stay. Really comfortable. Will stay here again if travel to Sarawak again.
Noor A. S.
See all reviews
Based on 262 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Top Spot Food Court
(0.11 km)
Cat Monument
(0.25 km)
Tua Pek Kong
(0.46 km)
Fort Margherita
(0.67 km)
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Review by Traveloka users
Review
8.3
/10
Impressive
Cleanliness
8.26
Comfort
8.32
Meal
7.51
Location
8.43
Service
8.11

65 Traveloka customers have stayed in this hotel and given reviews:

9.7
Great stay. Really comfortable. Will stay here again if travel to Sarawak again.
6.5
No extra water supply during water problem. my room the aircond was not cool at all.
6.3
My two nights stay would have been great if not for some minor unfortunate experiences. First is the very frequent lift service interruptions and secondly the unfortunate breakdown of water system pump (as informed by hotel staff), which had resulted in unfavorable toilet and bath routines. Buckle up guys!
8.3
It's a great hotel. Everything is good but the room is smelly.
9.7
Great stay ( nearby restaurants and tourist attractions) comfy bed , friendly staff, spacious room, overall we satisfied and we give 5 star
7.0
Not bad.just average.maybe can come again
9.1
Had a great stay. Location was perfect.
9.1
Very good hotel to stay, esp who like to eat seafood as topspot at walking distance. Room facilities offer are excellent. Small drawback are sauna and swimming pool is small, pool crowded with people
8.4
Room ok for family vacation. Have Washing machine and dryer also kitchen. 1 Aircon and some plug not good, cannot use.
10.0
Very good service, helpful receptionist
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Based on
262 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business29
Couples33
Solo travel10
Family89
Friends getaway26
Rating Result
Very Bad
16
Bad
29
Average
68
Very Good
120
Extraordinary
29
Awsome
In the middle of the city where I can find home. Feel relax. Staff was wonderfull. Even there are lack of new things like its gym, but the housekeeping and cleanliness is promising. They are having haloween party. It was great and enjoyment
Business - Nov 8, 2017
Aina F
Not coming again
For the first time, i did not feel safe in a hotel. The pictures are much better than the hotel is in reality. Air conditioning either freezing or not working in the second room we had. The service, horrible. We asked reception for a change of room due to barely sleepping the first night because our neighbors were having a party in their room, even though I knocked twice. They said we had to wait until 9am to change, and once they changed us, they just moved us to the room in front of our old room. When the neighbors alarm went off at 6am and was running for 15 min, we called reception and they did nothing. Finally the alarm stopped itself, but we were already awake. I was very disappointed with this hotel. Not worth the money and not coming back again.
Couples - Nov 6, 2017
Patrik080377
Nice hotel,well located
We loved this hotel.We had apartment with big kitchen.Big comfortable rooms with nice views.Breakfast was ok,buffet style.It is well located,close to river.There is a swimming pool on the roof with little rather old gym next to it.Over all we liked this hotel.
Couples - Oct 29, 2017
alwynlau
Very poor, hardly 4-stars
The only reason why I didn't rate it only 1 star is because check-in was fast (or was that because I only arrived at 730pm?) and the bed was a notch above average. Other than that, I can foresee this place closing down within a few years. 1) My room door couldn't open properly, and I took literally about 2 minutes a) being confused as to whether I actually unlocked the door nor not and b) finally realising that I had to **shove** the door open. And I made the mistake of believing it would be easy-peasy after that - no way. Each and every time I wanted to open the door, it was an exercise in frustration. **And I'm very sure housekeeping is aware of this** Yet, the reception-counter looks shocked and, well, they checked me into that room. Such things are a symptom of the fact that management has largely given up on quality. 2) Coffee packets for breakfast - omg. Even in some of the cheapest places I've been to, they at least served fresh coffee in a pot. But for this place, I had to make my own coffee at the breakfast area the way I would if I was in the room. As for breakfast itself, please. One reviewer rated it 'average' and I'm like, dude, the breakfast at Cititel Express (Penang) was 'average' and even then it had great porridge and coffee. The 'breakfast' serving at Ariva Gateway was so bad I settled for two pieces of toast and that's it. 3) The excuse for a lobby, the physical **key** they use for rooms (as opposed to cards), the breakfast and the skeleton crew for staff suggests this place is a budget place. But the pricing, the 4-star status, the location and the name certainly don't. If the price was half what was charged, sure. Makes sense and, hey, it's even value for money. But given the way things are now? No way. Find somewhere else to stay.
Business - Oct 9, 2017
Tiara Z
Pleasant stay
Room is spacious and clean. Beautiful city view from my room window. Aircond temperature is just right and I had a peaceful sleep. Front desk staff are friendly and helpful. Swimming pool is big and you can get nice view from there. Seafood foodcourt just a few minutes walks from the hotel. Just one downside, one of the elevator wasn't working when I stayed there and I had to wait longer than expected.
Solo travel - Oct 4, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Multilingual staff
    • Early Check-in
    • Late check-out
    • 24-hour security
    • Newspaper
    • 24-hour Receptionist
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Cable TV
    • DVD player
  • Business Facilities
    • Business center
    • Meeting facilities
    • Computer station
    • Projector
    • Photocopier
    • Business facilities
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • Things to Do
    • Fitness center
    • Steam room
    • Outdoor pool
    • Garden
    • Sauna
    • Sun loungers
  • Public Facilities
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Elevator
    • Breakfast restaurant
  • General
    • Family room
    • Smoking area
    • AC
    • Non-smoking room
    • Swimming pool
  • Food and Drinks
    • No alcohol
    • Continental breakfast
  • Shuttle Service
    • Airport transfer with surcharge
  • Accessibilty
    • Wheelchair accessible
  • Transportation
    • Limited parking
  • Sports and Recreations
    • Fitness

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

note: apartment was previously named Somerset Gateway Kuching

Location
Staying at Ariva Gateway Kuching is a good choice when you are visiting Kuching City Center.

The apartment has a very good location, also near the Kuching International Airport (KCH), which is only 7.9 km away.

This apartment is very easy to find since it is strategically positioned close to public facilities.

About Ariva Gateway Kuching

Spend quality time at Ariva Gateway Kuching with your spouse. Make it an unforgettable stay by enjoying all services and facilities that the apartment has to offer.

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Ariva Gateway Kuching.

From business event to corporate gathering, Ariva Gateway Kuching provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Ariva Gateway Kuching, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Ariva Gateway Kuching is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ariva Gateway Kuching is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Ariva Gateway Kuching.

Additional breakfast are chargeable at MYR 12.00 /person.

Breakfast time start from 06:30 until 10:30.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability

Hotel may accept Late check out, subject to room availability, with additional fee.

Check in is at 2pm, check out is before 12noon.
Late check out is chargeable RM20nett per hour from 1pm onwards.
Lobby Floor at Level 4, Reception is 24hrs.
Hotel is connecting to Carpark building (surcharge). Hotel provide free parking at availability upon arrival (refundable deposit required @ RM100 per lot).
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.