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  2. Malaysia(5,644 hotel)
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  5. Pantai Cenang(79 hotel)
  6. Best Star Resort

Best Star Resort

Lot PT 892, Jalan Pantai Cenan, Mk Kedawang, Langkawi, Malaysia, á07100á
Others
8.0/10Convenient
According to 89 guests
Good location, next to the beach. Nice pool. No breakfast.
Hafiz B. M. S.
See all reviews
Based on 335 traveler reviews
Swimming Pool
WiFi

Nearby attractions
Cenang Beach
(0.35 km)
Underwater World Langkawi
(0.46 km)
Rice Garden Langkawi
(0.92 km)
Tengah Beach Langkawi
(2.05 km)
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Review by Traveloka users
Review
8.0
/10
Convenient
Cleanliness
7.33
Comfort
7.79
Meal
6.60
Location
8.98
Service
7.33

54 Traveloka customers have stayed in this hotel and given reviews:

8.8
great experience but toilet is dirty
8.7
Very nice location, room and washroom cleanness needs to be improved. There was exhaust system for washroom that was surprising for me but overall it was great especially the location is good at main just in front of beech at Pentai Cenang.
8.8
Great location and any kind of food in just a stone throw away and in the heart of langkawi island
8.5
Nice hotel, very good environment
8.0
Great and nice. Location to shopping
8.5
Near the cenang beach and amenities
8.5
Fit the price, budget hotel.
5.9
Bad service! Equipment is not complete like hair dryer, tissue, and bathroom water heater only hot water, and either 1 room air-cond is not cold!
5.6
No provide hair dryer, 1st time experience the hotel didn't provide hairy dryer.
8.5
The best place, near the beach and very good place for rest.
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Based on
335 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples123
Solo travel21
Family85
Friends getaway64
Rating Result
Very Bad
44
Bad
40
Average
110
Very Good
114
Extraordinary
28
claudine435
Very basic, don't expect much
Travelled in a group. It is a 3-star hotel for a reason. Very basic room with the basic amenities. If you are looking for a place to sleep after a full day of activities, this is one of the many hotels. We had no problems with check-in. It was quick and easy. When approached with enquiries, the staff were well-mannered and we didn't encounter any who were rude. The hotel is in a very strategic area along Pantai Cenang, with a duty free outlet opposite the hotel, a mall with ATM facilities and fast food restaurants. However, we found that they had many strange hotel regulations : 1. We stayed on the 2nd floor and apparently, we were only allowed extra 1 pillow per room. Any extras were charged at RM5.00 per pillow. Only guests who were on the 1st floor were given extra pillows free of charge. Weird. 2. Hairdryers can be loaned for an hour. You have to request for it at the reception and collect it on your own. 3. After 11pm, there are no staff at the front desk. There are only the security guards who are on duty at night and they also help out with answering the telephone though I found that they couldn't do much. 4. No restaurant, therefore there's no breakfast. However, there are many restaurants and shops selling local food around the area. All in all, it was an average stay for us. Nothing impressive. Given a choice, I would not stay here again.
Friends getaway - Sep 24, 2017
Charlène C
AWFUL experience !!!!!
We arrived at 2 am with my friend from KL. 2 men's from security "welcomed us" at the hotel... and they told us that they dont have no key, no room for us (even if we had the confirmation of the reservation on our phone via booking.com) they didn't speak English and couldn't find a solution. We were 2 young girls alone in the city at 2 am with 2 guys from security totally incompetent. We called the supervisor which couldn't give us any assistance, and worst couldn't ask the guys to give us a key (that we paid)!!! I wouldn't recommend this hôtel wich dont give any good service and don't know how to manage the reservation service and don't teach his staff about how to manage the late arrivals.... Imagine the bad surprise when you arrived.... really not professional at all. Apparznrly it was not the 1st time.... Be careful !!
Friends getaway - Sep 19, 2017
Vishal D
My real time worst experience ever in any hotel across globe
Hi guys. Never stay here especially if you have got good deals. They have bookings but they don't give you rooms and instead ask you to move to another hotel. They don't even have anyone at reception. They don't respond and talk properly too. It's like dictatorship which they follow. You will just get guards at the hotel who don't understand or talk in proper English. The owner /incharge is not reachable, even she dares to cut customer phone midway. You stay at hotels and you talk about customer service. But this has been the worst customer service I have ever seen.
Couples - Sep 16, 2017
Ray R
Nice place to stay
We stayed here for a week in the super deluxe room on the 2nd floor. incredible spacious hotelroom with a sea view. It was storming for 2 nights so rain hit our windows. Which resulted in water coming in the room. The staff fixed it right a way and asked us even if we wanted to move into another room. which we did not. a lot of young people working at the hotel and they're nice, but not the professional. But they will do anything to help you. it has no breakfast, but that is okay! there are a lot of places around the hotel where you can have cheap breakfast. Even bakery's are around, so breakfast will not be a problem. The only thing that wasnt cleaned was the showerhead. but the rest was very excellent!
Couples - Sep 15, 2017
BismarckMessias
Basic hotel with a brilliant location.
The hotel is bang on cenang Street with a duty free shop right across the road! Doesn't get better than that! A basic hotel that doesn't have a restaurant of its own but within the property there is a restaurant (with room service), spa and a general store. Spacious rooms and a decent bathroom. No remote for the ac. Pools usually full of locals but since it's right on the beach who needs the pool?
Couples - Sep 13, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Things to Do
    • Outdoor pool
  • Connectivity
    • Free WiFi

    Location
    Best Star Resort is a resort in a good neighborhood, which is located at Pantai Cenang.

    The resort has a very good location, also near the Langkawi International Airport (LGK), which is only 4.26 km away.

    Not only well positioned, but Best Star Resort is also one of resorts near the following Cenang Beach within 0.35 km and Underwater World Langkawi within 0.46 km.

    About Best Star Resort

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Star Resort.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    With all facilities offered, Best Star Resort is the right place to stay.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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