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Cinta Sayang Resort

Resorts
Persiaran Cinta Sayang, Sungai Petani, Kuala Muda, Kedah, Malaysia, 08000
Staffs have been vaccinated for COVID-19.
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Traveloka
8.2 Convenient
From 337 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Room is super clean and spacious, breakfast got variety & check-in & out process is pretty much quick and smooth
Ahmad N. K.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Location Info

Persiaran Cinta Sayang, Sungai Petani, Kuala Muda, Kedah, Malaysia, 08000
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Check-in
Sat, 21 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 337 reviews
8.2
Convenient
Fantastic
79
Very Good
187
Satisfying
18
Average
53
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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great resort (1)
friendly staffs (7)
clean room (2)
nice area (1)
spacious room (1)
great room (1)
great location (3)
tasty food (1)
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sl
1 Reviews
5.9
/ 10
5.9
Chose the renovated room but there were water stains and the room had a weird smell. Key cards didn't work on the first day so we had to call the reception every time we had to enter the room. Slow serving during breakfast although there were no others there but the food arrived cold and the toasts hard. No choices given for breakfast as it was puasa so it was just cold mee goreng, hard toasts served with melted butter and fruits. Staff were friendly but other than that, very disappointing.

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Accommodation's Reply

13 May 2022
Dear Guest, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Guest satisfaction is our top priority, we have made a note of your feedback on the inconvenience and challenges that were brought upon you during your stay with us, and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improved. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.
1 Reviews
6.1
/ 10
6.1
Staycation
The room was so smelling. Old design. Dirty toilet. Sorry 😔.

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Accommodation's Reply

09 Apr 2022
Dear Guest, Thank you for choosing Cinta Sayang Resort! We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback on the inconvenience challenges that were brought upon you during your stay with us thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improved. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.
L
1 Reviews
6
/ 10
6
Holiday
The staffs were friendly during the check in and check out. The room was smelly, insects roaming everywhere in the room & bathroom & air conditioner wasn't cold.

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Accommodation's Reply

22 Mar 2022
Dear Guest, Thank you for choosing Cinta Sayang Resort! We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback on the inconvenience challenges that was brought upon you during your stay with us thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improved. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.
This is a private profile
5.9
/ 10
5.9
Holiday
Our room was a renovated, twin bed room. The concept of the rooms is like chalet style which is interesting and new to us. Staff were also nice to us. Nonetheless. Towel smells like puke. Stains on bedsheet. Air conditioner not working well. No TV channels. Swimming pool far from room. The only thing good about this hotel was room located close to parking lots, restaurant cinta sayang (outside the hotel area) & city centre. The golf course and buildings were also not properly maintained. This area has so much potential and can pool many visitors/tourists if taken care properly. Anyway, thank you for the hospitality. ❤.

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Accommodation's Reply

22 Mar 2022
Dear Guest, Thank you for choosing Cinta Sayang Resort! We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback on the inconvenience challenges that was brought upon you during your stay with us thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improved. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.
NN
6 Reviews
8.5
/ 10
8.5
Transit
New Room are nice but the environment quite creepy

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TK
4 Reviews
5.9
/ 10
5.9
Holiday
Poor soundproofing. The next room residents smoking. I will never choose this resort again. The. Only good thing is the swimming pool are great.

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NY
8 Reviews
8.5
/ 10
8.5
Holiday
Friendly frontdesk. Good environment! unfortunately I book king size bed they gave 2 singles bed

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Accommodation's Reply

05 Jan 2021
Thanks for your comment, Ng Yen See. Well noted on your positive feedback on our front desk friendly service. We looking forward your future stay with us. Currently, we have very limited large bed rooms. Perhaps you may consider our Rajawali Suite or Superior Deluxe category which we have more large bed inventory.
SR
1 Reviews
9.1
/ 10
9.1
Staycation
Everything was fine and the staff so nice. I will go there again. 😘😍

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Accommodation's Reply

08 Dec 2020
Dear Guest, Thank you for choosing Cinta Sayang Resort as your preferred hotel and the great review of our hotel! We hope you will enjoy all our facilities on your next visit. It was a pleasure to have served you well and we look forward to welcoming you back again!
SN
3 Reviews
9.1
/ 10
9.1
Medical
Large room with coffee maker, but the refrigerator in my room was nit working, cant keep cold beverages.

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Accommodation's Reply

04 Nov 2020
Thank you for choosing Cinta Sayang Resort and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We have made a note of your feedback on the inconvenience that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improve.
FA
2 Reviews
6
/ 10
6
Holiday
Bedroom need maintenance, aircond really slow, toiletries not refill need to request, kudos to housekeeping worker who makes effort to comply with customer needs, room wall too thin can hear next room voices. Need to upgrade services as the hotel remarked 4 stars.

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Accommodation's Reply

24 Aug 2020
We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Deposit is required during check-in using cash, or credit card.

The hotel is currently undergoing renovation works from 12-1-2021 to 12-1-2021 on pool.

Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Cinta Sayang Resort is the ideal point of departure for your leisure trip in Sungai Petani.Cinta Sayang Resort is best known as a family-friendly hotel in Sungai Petani. The resort was built in the year 1988. This 4-star luxury resort is the only integrated resort in the north of Malaysia.The resort offers excellent personal service and luxurious rooms to the guests. The resort also offers guests a Waterpark, 18-hole Golf Course, Driving Range, Conference & Events, Weddings, Cafe's, Hotel & Residences. If you are planning an event or other special occasions, Cinta Sayang Resort is a great choice for you with a large and well-equipped function room to suit guests requirements. Guests also provided easy access to the Alor Setar Airport within a 56 minutes drive from the resort. The resort is situated only 5 km from the city centre and close proximity to Cinta Sayang Golf & Country Club, The Carnival Theme Water Park, Central Square, Semeling Jetty and Blissful Memorial Park.With the perfect location that can bring you an exciting and memorable stay and you will not get bored where you can venture out to nearby tourist attractions. Guests can enjoy a pleasant stay in one of the 210 beautiful appointed guests rooms.The guestrooms are spacious and fitted with standard amenities ranging from air conditioning, television LCD/plasma screen, internet access, whirlpool bathtub and non-smoking rooms. Throughout the day you can enjoy the relaxing atmosphere of the fitness centre, golf course (on site), outdoor pool, spa and massage. Bicycles are available here for rent to explore the surrounding areas. Cinta Sayang Resort is an ideal place of stay for travellers seeking charm, comfort and convenience in Sungai Petani.

How to get to Cinta Sayang Resort

Sungai Petani is well connected domestically and internationally. The main gateway to Sungai Petani is the Sultan Abdul Halim Airport situated about 83 km from the city. To reach Cinta Sayang Resort you may take flight from Kuala Lumpur or any other airport to Sultan Abdul Halim Airport. If you travel from Kuala Lumpur you can board Malaysia Airlines and Air Asia that provide daily direct flights to Kedah. From the airport, you may take a taxi, grab, uber, local bus or shuttle to reach Cinta Sayang Resort where the journey from the airport to the resort will only take 56 minutes drive away. If you plan to drive from Kuala Lumpur to Cinta Sayang Resort you can use Nort-South Expressway which it takes 5-hour drive away. You also can reach the resort by bus. You can board air-conditioned express buses to Sungai Petani at Terminal Bersepadu Selatan and Hentian Duta Bus Terminal. These buses provide services to Alor Setar, Sungai Petani, Gurun, Jitra, Kulim and Bukit Kayu Hitam. Besides that Cinta Sayang Resort is easily accessible by train where you can board ETS train from KL Sentral Station to Sungai Petani Railway Station, located at the centre of town. From the station, you need ta grab a taxi to reach Cinta Sayang Resort where it takes approximately 17 minutes drive away.

Different Types of Rooms in Cinta Sayang Resort

Cinta Sayang Resort offers a comfortable, spacious and cosy rooms for the guest. This hotel is characterized by a combination of modern comfort and traditional element of Sungai Petani, making it a distinct accommodation. The hotel has a total of 210 well-appointed rooms designed with the guests' comfort in mind.There are 3 types of rooms provided to the guests that include Renovated Rooms, Sky Residences and Deluxe & Suites. Each guestroom features amenities such as ironing board, hair dryer, desk, meeting facilities, laundry service/dry cleaning and room service. Every room and suite has a minibar/refrigerator, flat-screen satellite TV, seating area and an electric kettle. The private bathroom comes with a shower, hairdryer, bathrobe and free toiletries.


Renovated Rooms with a funky designs feature a rain shower, seating area, coffee & tea amenities, air conditioning, mini fridge and 40″LCD TV. The rooms are located in chalets with private parking right outside the door. The Renovated Rooms comprises of three two of the apartment there are Deluxe Renovated Room and Deluxe Twin Room.


Sky Residences comprises of 3 types of apartment ranging from 2 to 3 bedroom units. The apartment includes Sky Three Bedroom Premier Suite, Sky Two Bedroom Deluxe Suite and Sky Tree Bedroom Executive Suite. Each unit is fully furnished and comes with a large kitchen, air conditioning, dining area, living room, ASTRO TV channels and some units are equipped with a washing machine.


Deluxe & Suites features Deluxe rooms and the Rajawali Suites. These rooms are located in chalets with private parking right outside the door.

Restaurants and Cafes in Cinta Sayang Resort

Guests may have their favourite dishes with special cuisines and experience an elegant dining at Cinta Sayang Resort. You may indulge and dine at The CS Cafe. The cafe is very spacious, hence making it comfortable for you to enjoy your breakfast, lunch and dinner. The cafe serves Western Fusion Menu & Homemade Desserts to the guests.If you are looking for an outdoor and happening bar, head to The Chips & Bites bar. It is an outdoor bar with a view of the picturesque scenery of the golf course. The bar offers all dining with a Western Fusion Menu, Daily Happy Hours and Live Music for every Friday and Saturday.

Facilities and Activities in Beringgis Beach Resort & Spa

The resort offers great facilities and services to the guests.The facilities include concierge, laundry service, a newspaper in the lobby, bellhop, 24-hour receptionist,24-hour room service, Wi-Fi in the room and public area, badminton court, fitness centre, squash court, golf course, and luggage storage. Other public facilities guests can use includes the sufficient parking area, accessible Wi-Fi in public area, luggage storage, family room, babysitting service and smoking rooms.


Cinta Sayang Resort also offers meeting rooms, conference halls and banquet for the convenience of any business traveller needs for corporate meetings and team-building programs and flawless event for colleagues, friends or family. An outdoor pool with a separate kid's pool is also available at this resort. The Carnival Theme Water Park is an amazing and the most exciting feature of the resort.


For sports activities energize yourself at the golf course and spend your time with friends and family at badminton court, fitness centre, squash court and don't forget for the entertaining water sports activities.Don't hesitate to ask for assistance from the staff during your stay at Cinta Sayang Resort.

Interesting Places near Cinta Sayang Resort

The Carnival Theme Park – Visitors can have fun and enjoy the excitement at The Carnival Theme Park with family and friends. Splashing fun rides and slides are available here. The park can cater for teambuilding and telematch events, group outings, weddings, concerts and school outings. The main highlights of the park include 4 Water Coasters, Lazy River, Kids Play Area, Wall Climbing, Tubes, Beach and shops. You can cruise on the Lazy River, slide down one of the exciting water-coasters or relax in the Bubble Pool

Sungai Petani Clock Tower - Sungai Petani Clock Tower is the most recognised icon of Sungai Petani town. It was built in 1936 by Lim Lean Teng as a gift to commemorate the reign of His Majesty King George V. The entrance to the new Sungai Petani Railway Station, which was completed in 2015 for the KTM Electric Train Service, is located in front of the clock tower. If you plan to visit the clock tower don’t forget to bring along your camera to snap a unique picture of the tower.

Hotel Policy

Additional breakfast are chargeable at MYR 19.08 /person.

Pets are NOT allowed.

Kindly be informed that there will be free dry entrance and activities on 29 and 30 June 2020. The dry entrance will be also free from 31st July 2020 onward, but activities are chargeable.

Facilities
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet dinner
  • Cafe
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Public Facilities
  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Terrace
Hotel Services
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Wedding service
Business Facilities
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Sports and Recreations
  • Fitness center
  • Golf
  • Golf course
  • Golf desk
  • Squash
  • Tennis
In-room Facilities
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible
Things to Do
  • Fitness center
  • Garden
  • Outdoor pool
Family-friendly Facilities
  • Children pool
Transportation
  • Area shuttle
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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