EQ Kuala Lumpur

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9.5
/10
Exceptional
765 reviews

What Guests Say About Their Stay

Mohd A. F. B. M. A.

10.0
/ 10
I didn't expect to get an executive room on the 47th floor with a wide view of the city of KL, especially KLCC. Overall, I was satisfied with the friendly service of the hotel staff and the service provided.
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Teddy U.

10.0
/ 10
A 5 stars indeed! One of the best rooms and hotels I have ever experienced.

Beth

10.0
/ 10
We really appreciate all the staff especially Ariff who was so friendly and gave us advice about local attractions. The pool was really nice too.

Mark

10.0
/ 10
Amazing hotel situated right in the heart of everything KL has to offer. Staff are amazing - a really well oiled machine: warm welcomes all round and nothing is too much trouble. Particular mention for Radhika who manages the Reservations Team. Radhika was on hand before and during our stay to ensure everything was as exactly as promised, and more: totally amazing service!!! From Front Desk to Room Servicing team everything was delivered perfectly. Large rooms - serviced daily - blackout facilities - well stocked mini-bar - comfy beds - waterfall showers...this place has the lot. Pool and Gym facilities are also superb - make sure you have your camera at hand for a eveing swim when the Petronas Towers and KL Tower come to life: breathtaking selfies guarenteed. Breakfast is plentiful and delicious. Everything is clean and maintained to the highest standards. Have stayed in a great deal of hotels across Asia but this one ranks as one of the best - book in you will not regret it!

Conrado

10.0
/ 10
Hotel staff provide excellent service, eooms are clean. The only thing that is not excellent is the exhaust/ventilation system in the toilet. Toilet smells like sewer in my room.
In the Area
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Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
EQ Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around EQ Kuala Lumpur

Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
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Lobby EQ Kuala Lumpur
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Discover More About EQ Kuala Lumpur

Overview of EQ Kuala Lumpur

EQ Kuala Lumpur is a 5-star hotel with 440 guest rooms and suites inside Equatorial Plaza, a 52-storey tower on Jalan Sultan Ismail in the Kuala Lumpur City Centre district. The hotel opened in March 2019 as the successor to the original Hotel Equatorial Kuala Lumpur, which first welcomed guests in 1973 and operated on the site for around four decades before redevelopment of the property began in 2012. Traveloka's listing records 2019 as both the build year and the most recent renovation year, which matches the hotel's own account of its reopening under the EQ name.

That lineage is the detail that sets EQ apart from most of its neighbours on the KL skyline: it is a new-build tower carrying forward a hotel name that Kuala Lumpur residents have known since the 1970s. The property is operated by Hotel Equatorial Management Sdn. Bhd., and the hotel describes the tower as Green Building Index accredited, with an ultra-modern design meant to keep the warmth associated with the old Equatorial. Guests who remember the former hotel, or who see the Equatorial name on older maps and guides, will find EQ at the same Jalan Sultan Ismail address.

The hotel stacks its key public spaces vertically. An entire floor at Level 29, branded Sanctum Wellness, holds the pool, gym, spa and thermal facilities, while the top of the tower is given over to Sky51, a collection of restaurants and bars with views across the city. Rooms and suites sit between and above these floors, and Traveloka describes all 440 of them as air-conditioned, with free WiFi and satellite channels.

Room/Unit Types at EQ Kuala Lumpur

The official EQ website lists a ladder of room and suite categories, and Traveloka's booking page shows a selection of these with room sizes. Availability of each category varies by date, so the list below describes the categories the hotel publishes rather than guaranteeing that every one will appear for a given stay.

Deluxe Twin

The Deluxe Twin is set up with twin beds for up to two guests. The hotel describes the interiors as contemporary and Malaysian-inspired, which is the design thread that runs through the whole room collection.

Deluxe Queen Double

The Deluxe Queen Double is the category the hotel positions for families, with a queen-bed configuration. Families should confirm the exact bedding and occupancy on the room listing at the time of booking.

Deluxe King Twin Tower

This king-bed room is located on Level 40 and above, and the hotel highlights sweeping views towards KLCC and the Petronas Twin Towers. It is a good choice for guests who want a skyline view without moving up to a Premier room.

Premier King

The Premier King measures 50 square metres according to both Traveloka and the official site. The hotel describes earthen tones and natural wood finishes, giving it a calmer, more residential feel than a standard city-hotel room. Traveloka lists this room type as Premier Room.

Premier King Infinity

A high-floor king room that the hotel markets for its panoramic views of the Petronas Twin Towers. Guests choosing this category are usually paying for the outlook, so it suits anniversaries and special occasions.

Equator Club Rooms

Equator Club rooms come with access to a private club lounge on Level 50. Check the room description on the booking page for the exact club benefits included in each rate.

Studio Suite

The Studio Suite measures 71 square metres according to both sources, with a generous living area and city views. It works well for longer stays or for guests who want space to work and relax in the same room.

Executive Suite, AHA! Suite and Presidential Suite

At the top of the ladder sit the one-bedroom Executive Suite, which the hotel says looks out over two of the city's landmarks, the AHA! Suite, which EQ calls a one-of-a-kind space for celebrations, and the Presidential Suite, a duplex with double-volume skyline views. Suite sizes differ between sources, so please check the room listing for the current floor area before booking.

Traveloka's listing notes that rooms include complimentary minibar items, down duvets and premium bedding, free WiFi, satellite channels, and bathrooms with free toiletries and a bidet. In-room WiFi is free for up to two devices, according to the listing.

Facilities and Amenities

EQ's wellness offering is concentrated on Level 29, where the hotel has turned an entire floor into Sanctum Wellness. According to the official website, the floor includes:

  • Infinity pool: a 25-metre infinity pool with saltwater-treated water and a view towards KL Tower, plus a separate vitality pool.
  • Sanctum Fitness: a gym equipped with Technogym machines, open 24 hours.
  • Sanctum Spa: spa and massage treatments, which need to be booked in advance using the contact details in your booking confirmation.
  • Thermal facilities: a Himalayan salt sauna and an aromatherapy steam room.

Traveloka's facility list also shows a children's pool, poolside cabanas and sun loungers. The listing states that the pool is open from 07:00 to 21:00, so plan swims around those hours.

For events, the hotel says it has 13 meeting and banquet rooms, including the 1,025-square-metre Diamond Ballroom and Gallery. Traveloka's listing also shows a ballroom, banquet and reception facilities, meeting rooms and wedding services, so the hotel is well set up for conferences and weddings in the city centre.

Other services shown on the Traveloka listing include:

  • 24-hour front desk, concierge and porter service
  • Multilingual staff
  • Laundry and dry-cleaning services
  • Luggage storage
  • Lifts, a safe deposit facility and non-smoking areas
  • Accessible parking and accessible paths
  • Secure on-site parking, with valet parking available for an additional charge
  • An ATM or bank nearby

Pets are not allowed, and the listing states that this includes service animals such as guide dogs. Guests travelling with an assistance animal should contact the hotel before booking.

Location and Getting There

EQ sits on Jalan Sultan Ismail, one of the main roads running through the Golden Triangle, close to the point where the KLCC and Bukit Bintang areas meet. That puts both of the city's best-known shopping and nightlife areas within walking distance. The hotel itself says Pavilion KL is about a 12-minute walk and the Kuala Lumpur Convention Centre about 6 minutes on foot.

Distances listed on Traveloka for nearby landmarks include:

  • Fahrenheit 88: 0.8 km
  • Jalan Alor food street: 0.9 km
  • Suria KLCC: 0.9 km
  • Changkat Bukit Bintang: 0.9 km
  • KL Forest Eco Park: 0.9 km
  • Sungei Wang Plaza: 1 km
  • KLCC Park and the Petronas Twin Towers: 1 km
  • Kuala Lumpur Convention Centre: 1 km
  • KL Tower: 1.1 km
  • Low Yat Plaza: 1.1 km
  • Berjaya Times Square: 1.4 km
  • The Exchange TRX: 1.5 km

Kuala Lumpur International Airport (KUL) is the main airport for the hotel, about 60.4 km away according to Traveloka, while Sultan Abdul Aziz Shah Airport (SZB) in Subang is about 26.8 km away. The hotel can arrange airport transfers at an additional charge; the listing asks guests to contact the property at least 24 hours before arrival using the details in the booking confirmation. If you are still planning the journey, you can book flights to Kuala Lumpur on Traveloka and add the transfer once your arrival time is fixed.

From the hotel, KL Tower and KL Forest Eco Park are close enough for a morning walk, and the Petronas Twin Towers and KLCC Park are a short stroll or taxi ride away.

Dining at EQ Kuala Lumpur

Dining is one of the main reasons people visit EQ, even when they are not staying overnight. The official website lists seven outlets:

  • Nipah: the all-day dining restaurant, serving Malaysian flavours, Southeast Asian classics and international dishes. Traveloka's listing notes a buffet breakfast here daily from 06:30 to 10:30, charged separately unless included in your rate.
  • Kampachi: a Japanese restaurant that the hotel describes as Malaysia's oldest Japanese restaurant. Reservations are recommended at busy times.
  • Bottega: an Italian venue with Mediterranean dishes, Prosecco and cicchetti.
  • Étoile: a French-style bistro that the hotel positions as an all-day dining destination.
  • Sabayon: a contemporary European fine-dining restaurant at the top of the tower, which the hotel says hosts Michelin-starred guest chefs.
  • Sky51: the rooftop dining and entertainment venue on Level 52, offering cocktails and live music with views across the city.
  • Blue: a rooftop lounge with mixology and live entertainment.

Traveloka's listing also mentions 24-hour room service. Rooftop venues may have dress codes or require reservations, so check with the hotel before you go up. Outside the hotel, Jalan Alor's street-food stalls and the bars along Changkat Bukit Bintang are both under a kilometre away. If you want more to do in the area, browse things to do in Kuala Lumpur on Traveloka, from city tours to attraction tickets.

Why Stay at EQ Kuala Lumpur

EQ suits travellers who want a full 5-star resort experience without leaving the city centre. Its wellness facilities take up an entire floor, and the Level 29 infinity pool with its KL Tower backdrop is the hotel's signature space. The rooftop bars and restaurants make it easy to fill an evening without leaving the building, while Bukit Bintang and KLCC are close by on foot.

The hotel also works well for several types of trip:

  • Business travellers: the Kuala Lumpur Convention Centre is about a 6-minute walk, and the Technogym gym is open around the clock.
  • Couples: Premier King Infinity rooms with Twin Towers views, plus the romantic proposal package listed on Traveloka.
  • Families: a children's pool, Deluxe Queen Double rooms, and free stays for children who share their parents' room and existing bedding.
  • Events: 13 meeting and banquet rooms and the Diamond Ballroom for conferences and weddings.

The Equatorial history adds a sense of continuity that newer towers cannot offer: returning visitors will recognise the address and Kampachi, while the current building dates from 2019. If you are weighing it against other city-centre options, you can compare other hotels in Kuala Lumpur on Traveloka by area, star rating and facilities.

Tips for Booking EQ Kuala Lumpur on Traveloka

  1. Choose your view on purpose. Twin Towers views come with Deluxe King Twin Tower (Level 40 and above) and Premier King Infinity rooms. Read the room name carefully, as a lower-floor room may not offer the same outlook.
  2. Check what is included. Breakfast at Nipah is charged separately unless your rate says otherwise, so compare room-only and breakfast-included options before you pay.
  3. Plan around check-in and check-out. Check-in is from 15:00 and check-out is by 12:00. The front desk is open 24 hours if you arrive late.
  4. Bring ID and a card. The hotel may ask for a government-issued photo ID and a credit card, debit card or cash deposit at check-in, and may pre-authorise your card before arrival.
  5. Budget for tourism tax. A per-room, per-night tourism tax applies to guests who are not Malaysian citizens or permanent residents, and it is collected by the hotel at check-in.
  6. Book the extras early. Spa treatments and airport transfers need to be arranged in advance, and high chairs should be requested before arrival.
  7. Know the pet policy. No pets are allowed, including service animals.

Special requests are subject to availability at check-in. When your dates are fixed, you can plan the rest of your trip from the Traveloka homepage.

Other Popular Hotels in Kuala Lumpur

Mandarin Oriental Kuala Lumpur

  • About the hotel: a 5-star, 629-room hotel in the Kuala Lumpur City Centre area, suited to guests who want a classic luxury stay in the city centre.
  • Facilities: swimming pool, spa, sauna, restaurants and bar, poolside bar, free WiFi and parking.
  • Services: 24-hour front desk, 24-hour room service, concierge, airport transfer and paid valet parking.

THE FACE Suites Hotel

  • About the hotel: a 5-star, all-suite hotel on Jalan Sultan Ismail, on the same road as EQ, listed with 100 units across 51 floors.
  • Facilities: outdoor pool, children's pool, café and restaurant, and units with a kitchenette, microwave and refrigerator.
  • Services: 24-hour front desk and security, concierge, laundry service and luggage storage.

The Pearl Kuala Lumpur

  • About the hotel: a 4-star, 555-room hotel on Jalan Klang Lama in Kuchai Lama, south of the city centre.
  • Facilities: outdoor pool, children's pool, café and bar, business centre, meeting rooms and paid parking.
  • Services: 24-hour front desk, plus a beauty salon, gift shop and supermarket on site or nearby.

Palette KL Sentral Station Formerly Scott Hotel

  • About the hotel: a 3-star, 133-room hotel on Jalan Tun Sambanthan in KL Sentral, convenient for rail connections.
  • Facilities: free WiFi, family rooms, accessible bathrooms and accessible parking.
  • Services: 24-hour front desk and security, room service and luggage storage.

City Central Hotel @ KL Sentral

  • About the hotel: a 3-star, 80-room hotel on Jalan Tun Sambanthan in KL Sentral, a practical base for transit-focused stays.
  • Facilities: fitness centre, rooftop terrace, garden, restaurant, free WiFi and non-smoking rooms.
  • Services: 24-hour front desk and breakfast options.

Sunway Velocity Hotel Kuala Lumpur

  • About the hotel: a 4-star, 351-room hotel in the Sunway Velocity development in Cheras, Maluri.
  • Facilities: swimming pool, free WiFi, parking, and rooms with a minibar and work desk.
  • Services: 24-hour front desk, express check-in and check-out, and early check-in or late check-out on request.

Tenera Hotel

  • About the hotel: a 5-star, 502-room hotel in Bandar Baru Bangi, suited to events and stays south of Kuala Lumpur.
  • Facilities: swimming pool, children's pool, ballroom, business centre, meeting facilities and buffet dining.
  • Services: 24-hour front desk, airport transfer, area and shopping-centre shuttles, and paid valet parking.

Artisan Eco Hotel

  • About the hotel: a 2-star, 43-room hotel at Sunway Metro in Bandar Sunway, a budget-friendly base near Sunway.
  • Facilities: free WiFi, family rooms, wheelchair access and paid parking.
  • Services: 24-hour front desk, luggage storage, and early check-in or late check-out on request.

All facilities in EQ Kuala Lumpur

Swimming Pool EQ Kuala Lumpur
Swimming Pool
Entertainment Facility EQ Kuala Lumpur
Entertainment Facility
Fitness Center EQ Kuala Lumpur
Fitness Center
Functional Hall EQ Kuala Lumpur
Functional Hall
Common Space EQ Kuala Lumpur
Common Space

Family-friendly Facilities

  • Children pool

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Fitness center
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Food and Drinks

  • Breakfast

Transportation

  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in EQ Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at EQ Kuala Lumpur
440
Number of floors in EQ Kuala Lumpur
51
Another facilities in EQ Kuala Lumpur
Children pool, Romantic proposal packages, Outdoor pool, Spa, Fitness center

Frequently asked question in EQ Kuala Lumpur

Where is EQ Kuala Lumpur located?
EQ Kuala Lumpur is in Equatorial Plaza on Jalan Sultan Ismail, Kuala Lumpur City Centre, 50250. Traveloka lists Suria KLCC and Jalan Alor about 0.9 km away and the Petronas Twin Towers about 1 km away, while the hotel says Pavilion KL is roughly a 12-minute walk.
What time is check-in and check-out at EQ Kuala Lumpur?
Check-in at EQ Kuala Lumpur starts at 15:00 and check-out is by 12:00. The front desk is open 24 hours, and guests may be asked for photo ID plus a card or cash deposit at check-in. Early check-in or late check-out requests depend on availability on the day.
Does EQ Kuala Lumpur have a swimming pool?
Yes. EQ Kuala Lumpur has a 25-metre saltwater infinity pool on Level 29, part of its Sanctum Wellness floor, plus a vitality pool and a children's pool. Traveloka's listing gives pool hours of 07:00 to 21:00, and poolside cabanas and sun loungers are available.
What room types are available at EQ Kuala Lumpur?
EQ Kuala Lumpur offers Deluxe Twin, Deluxe Queen Double, Deluxe King Twin Tower, Premier King (50 square metres), Premier King Infinity and Equator Club rooms, plus Studio Suites (71 square metres), Executive Suites, the AHA! Suite and a duplex Presidential Suite. Availability varies by date, so check the live room list on Traveloka when booking.
Is breakfast included at EQ Kuala Lumpur?
Breakfast at EQ Kuala Lumpur is served as a buffet at Nipah, the all-day dining restaurant, daily from 06:30 to 10:30. It is charged separately unless your rate includes it, so compare room-only and breakfast-included rates on Traveloka before booking. Room service is also available 24 hours a day if you prefer to eat in your room.
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More Reviews from Other Guests in EQ Kuala Lumpur

Overall Ratings & Reviews EQ Kuala Lumpur

Traveloka (43)
Other sources (722)
9.6
Exceptional
From 722 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews EQ Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Beth
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really appreciate all the staff especially Ariff who was so friendly and gave us advice about local attractions. The pool was really nice too.
Mark
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel situated right in the heart of everything KL has to offer. Staff are amazing - a really well oiled machine: warm welcomes all round and nothing is too much trouble. Particular mention for Radhika who manages the Reservations Team. Radhika was on hand before and during our stay to ensure everything was as exactly as promised, and more: totally amazing service!!! From Front Desk to Room Servicing team everything was delivered perfectly. Large rooms - serviced daily - blackout facilities - well stocked mini-bar - comfy beds - waterfall showers...this place has the lot. Pool and Gym facilities are also superb - make sure you have your camera at hand for a eveing swim when the Petronas Towers and KL Tower come to life: breathtaking selfies guarenteed. Breakfast is plentiful and delicious. Everything is clean and maintained to the highest standards. Have stayed in a great deal of hotels across Asia but this one ranks as one of the best - book in you will not regret it!
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Brett
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very large hotel that has everything you need. Unfortunately I was woken to drilling and internal building works being undertaken in the hall way opposite my room - at 11pm at night, i got up after a while and spoke to them. I also reported it the next day to reception Not sure by this was allowed.,not ideal when away for work.
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Lee
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel with great location but just not as good as other 5* hotels in Kl - room service food was below par - and check was ok - had a bad experience but not wow either
Conrado
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel staff provide excellent service, eooms are clean. The only thing that is not excellent is the exhaust/ventilation system in the toilet. Toilet smells like sewer in my room.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a pleasant stay at EQ Kuala Lumpur. The confirmed cake, rose and card were not ready when we entered the room, but the team responded promptly and arranged them shortly after. The valet team was efficient, helpful and welcoming throughout our stay. We did not opt for breakfast. Overall, an enjoyable stay with courteous service.
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Fauzi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stayed at the hotel a few times. Standard has been maintained over the years. Always a delight to be there.
Lisa
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We booked this hotel after reading amazing reviews. Check in perfect, room was so spacious and clean with a free mini bar daily. The location was very good with loads around from food, bars, shopping malls, towers and metro line of wanted to go further. We used the amazing gym with spa facilities, sauna steam room etc. The only issue we found was the pool. It’s stunning with the infinity pool but just not enough beds for then lazy days when you want to rest after you have explored the city. And if you get a bed there is only round 5 that are in the sun. The rest are shaded with the way it’s designed. Also the menu round the pool is very small. We used the hotels limos to get back to the airport what was good on price and again friendly staff. They also extended our check out time to make it easier for us. Thank you EQ, we really enjoyed our stay and KL 😍
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Jeremy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was big and clean and comfortable. Highly recommended
Zain
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing
Qudues
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We stayed for 4 nights at the EQ Hotel, great location between KLCC and Pavilion. Lovely spacious room, and friendly staff.
Shirsha
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfectly well-located and well-equipped hotel for a business trip.
Noel
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location New Hotel V clean Great swimming pool, jacuzzi and steam room.
Bhupinder Singh
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful ambiance, experienced staff, Good Breakfast
Raymond
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I stayed in a Studio suite again with access to the Equator Club lounge. The suite has a thick dividing wall which makes the living room seem smaller but it is comfortable and the free minibar makes returning from any outing all hot and bothered much more comfortable. Although there is no alcoholic drinks in the bar there are soft drinks, water and fruit juice as well as a variety of snacks such as the excellent coconut cookies. Staff at the club lounge and the Nipah Restaurant are very friendly and helpful and make the stay very enjoyable.
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Saverio
icon-with Children
with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Our stay at this hotel was disappointing for several reasons. Staff attitude depended on how guests were dressed, which is absurd and irritating, if you don’t wear fancy clothes, they look down on you. For a supposedly high-end place, this kind of superficial treatment is unacceptable. The hotel is also very family-unfriendly. We couldn’t access areas like the restaurant on the 51st floor, which made us feel excluded. Service quality was generally poor. Although the minibar is complementary, they refill it only if you ask daily; I had to complain to get it done automatically. Even luggage pick-up for checkout took forever, as if they had no urgency. Food was average and inconsistent, sometimes fresh, sometimes not, though the quality itself was decent. Beds were comfortable but the pillows too hard, with no softer options available. Our room was on the 31st floor and had no view of the Petronas Towers due to a building blocking the line of sight. Definitely not worth the price. If you stay here, pick something above the 45th floor for a proper view. The swimming pool was large and nice, but crowded and with very few seats. The Petronas Towers were on the opposite side, barely visible. Overall, this hotel fails to meet expectations. Poor service, unfriendly attitude toward families, and too much focus on appearances. Wouldn’t stay again.
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Charlene
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good
Jit
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Temperature set at comfortable and everything is spotless. Coffee House was OK but nothing to qrite hone about
Junyan
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We travelled in Malaysia in Mar 2026 and stayed at EQ hotel for 6 days. It has met our high expectation from all the reviews we read. The place is clean and nicely decorated. Pool is beautiful, the monsoon shower in the locker room is a must try experience. Sauna, steam room, gym, and locker room are all clean and modern. Mini bar is complimentary, which is a nice touch. Staffs are friendly, professional, greet guests with warm smile. We did not try any of their restaurants because there are simply too many delicious food outside at a very reasonable price. Restaurants in the hotel are extremely pricy. At this price point, including breakfast would have been reasonable. The location is within walkable distance from KLCC and Pavilion mall. The only problem is traffic … horrible. Overall, it was a great experience for us, and it was enhanced by staying in a tower facing room.
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mi kyung
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything was perfect! Nothing to complain! Full of choices for breakfast. Swimming pool view is amazing! Room clean and spacious! Joel helped me a lot ! So happy to stay there and will stay again next time
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Bedroom 4 EQ Kuala Lumpur

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.