Ask a returning guest what they remember about Swing & Pillows @ Histana I-City, Shah Alam, and the answer is rarely the room itself - it is the location, tucked directly against the i-City entertainment and shopping precinct in Klang, Selangor. The property carries a 3-star classification on Traveloka and operates under the Swing & Pillows brand, a Malaysian budget-to-midscale hotel group that has taken over and refreshed a number of existing buildings across the Klang Valley rather than building new towers from scratch - which is why guests occasionally find references to the site's earlier identity when searching online. Spread across 7 floors, the hotel holds 144 rooms, giving it a mid-sized footprint that is large enough to run a proper front desk and restaurant operation but small enough to avoid the sprawling corridors of a convention hotel. On Traveloka, the property carries an overall guest rating of 8.3 out of 10 ("Very Good") from 465 reviews, a solid score for its price tier. Guests consistently mention that rooms are clean, comfortable, and well presented, with enough storage space for a short stay, while friendly front-desk staff and the sheer convenience of the i-City address come up again and again in feedback. The address places the hotel at 10, Jalan Batu Tiga Lama, Klang, Selangor, 41300 - a detail worth double-checking against your booking confirmation, since the surrounding Shah Alam/i-City/Klang naming can be confusing for first-time visitors to the area. Overall, this is a straightforward, no-frills stay built for travellers who want a functional base near i-City rather than a resort-style experience.
The Deluxe Queen Room is one of the core categories listed on the property's Traveloka page, built around a single queen-size bed and designed for solo travellers or couples who don't need a second sleeping space. In-room amenities noted on the listing include a work desk, a hairdryer, a minibar, a shower, a television, and a supply of filtered water - a practical set that covers most short-stay needs without venturing into the territory of specific unverified extras. Non-smoking options are available within this category, which is worth requesting at booking if it matters to you, and guests have flagged air-conditioning positioning and occasional weak in-room WiFi signal in reviews, so it's fair to keep expectations calibrated to a budget-tier room rather than a premium one. For exact bed dimensions, room size in square metres, and current photos, check the live listing at booking time, since Traveloka's structured room feed does not break out every measurement.
Family rooms are also offered at the property, aimed at guests travelling with children or in slightly larger groups who need more sleeping capacity than a single queen bed provides. As with the Deluxe Queen category, the specifics of bedding configuration and maximum occupancy for the family option are best confirmed directly on the booking page nearest to your travel dates, since inventory and exact layouts can shift between what's shown generally and what's available for a specific date range. The general in-room facilities described above - desk, hairdryer, minibar, shower, TV, and filtered water - are understood to extend across the property's room types, though guests booking a family room should still verify the precise amenity list shown for that specific category before confirming payment.
Non-smoking rooms are explicitly called out as an available option at Swing & Pillows @ Histana I-City, and this is worth flagging separately for travellers who are sensitive to smoke residue, since not every mid-tier hotel in the Klang Valley enforces a full non-smoking policy across its inventory. If a smoke-free room is a priority, select this preference at the time of booking on Traveloka rather than assuming it by default, as room allocation on arrival is ultimately handled by the property's own front-desk system.
The public-area facilities at Swing & Pillows @ Histana I-City lean toward practical, everyday convenience rather than resort-style extras. A 24-hour front desk covers arrivals at any hour, and the hotel operates a restaurant on-site along with a coffee shop, giving guests two immediate food options without leaving the building. Business travellers have access to a business centre and meeting facilities, useful for anyone squeezing in a work call between i-City visits. An elevator serves the seven floors, air-conditioning is standard throughout the property, and WiFi is available in the public areas. Parking is available for a small daily surcharge (see the listing for current rates), and the hotel offers car rental assistance along with an airport transfer service that carries its own surcharge - both worth arranging ahead of arrival if your itinerary needs them.
On the recreation side, the property stands out for a small but genuine entertainment offering: guests can play darts, use a pool or snooker table, or head to the on-site karaoke room and pub for a low-key evening without leaving the building. This is a detail that separates it from many similarly priced budget hotels in the area, which typically limit themselves to a front desk and a breakfast counter. It's a useful amenity mix for groups or friends travelling together who want an easy, in-house way to unwind after a day out at i-City.
The single biggest draw of Swing & Pillows @ Histana I-City is proximity - the hotel sits directly adjacent to the i-City complex, Shah Alam's large shopping, dining, and entertainment hub, which means guests can walk to a wide range of retail outlets and food options without needing a car or rideshare for every trip. The Klang River is also accessible from the area for those who want a change of scenery or a walk outside the mall environment. Address-wise, the property is registered at Jalan Batu Tiga Lama in Klang, Selangor, which sits within the broader Shah Alam/Klang urban corridor of the Klang Valley - a detail to keep in mind since ride-hailing drivers sometimes default to the "Shah Alam i-City" search term rather than the Klang street address. For inter-city or inter-country arrivals, Kuala Lumpur International Airport and the domestic terminal are the standard gateways into the wider Klang Valley, and travellers can compare and book flights to Kuala Lumpur through Traveloka's flight search before finalising ground transport into Shah Alam. Local restaurants and food stalls are also within walking distance of the hotel itself, independent of the i-City complex, giving guests a cheaper option for casual meals between mall visits.
On-site, the hotel runs a breakfast restaurant along with à la carte dining options, so guests aren't limited to a single fixed buffet slot if they'd rather order individually. According to the listing, breakfast is included for some room types while others carry an extra charge, so it's worth checking which applies to your specific booking rather than assuming it's bundled into the room rate. Beyond the restaurant, the hotel's coffee shop and pub add two more casual options for a snack, coffee, or evening drink without leaving the building. Given the hotel's location right beside the i-City complex, guests also have an entire mall's worth of restaurant and food-court choices within a short walk, ranging from casual Malaysian fare to international chains, making it easy to eat somewhere different every meal of a multi-day stay. For travellers who want to build a full day of eating and sightseeing in and around i-City, Traveloka's activities and attractions listings are worth a browse for ideas near the hotel.
For travellers whose priority is the i-City experience itself - shopping, the light and water attractions, and the wider entertainment precinct - staying literally next door removes the need for transport planning entirely, which is the single strongest reason to book this property over hotels further into central Shah Alam or Klang. The 8.3/10 guest rating from 465 reviews is a meaningfully large sample size for a mid-sized property, and it points to consistency rather than a handful of lucky five-star reviews. Guests specifically call out cleanliness and room presentation as strengths, which matters more than décor flourishes for a short business or leisure stop. The in-house entertainment options - darts, pool/snooker, and karaoke - are a genuine differentiator versus other budget-tier hotels in the area that offer nothing beyond a lobby and a breakfast counter. The 24-hour front desk also means late check-ins from flights or long drives aren't a problem. Taken together, this is a hotel built for practicality and location rather than luxury, and it delivers reliably on both.
Book your stay through Traveloka with enough lead time to select your preferred room category, since the Deluxe Queen and Family Room options can sell out independently of each other during busy i-City event weekends. If a smoke-free environment matters to you, explicitly select a non-smoking room during booking rather than assuming it as a default. Note that the property asks guests to contact the hotel one day prior to arrival, so build that step into your travel checklist rather than leaving it until the day of check-in. Remember that check-in opens at 2:00 PM and check-out is due before 11:00 AM, and that a standard per-night tourism tax applies to room stays for non-Malaysian and non-permanent-resident guests, collected locally at check-in rather than pre-paid online. If you'd like to compare this property against other options in the immediate i-City and greater Shah Alam area before confirming, Traveloka's hotel search makes it easy to line up nearby alternatives side by side.
Ready to start planning your Shah Alam trip? Browse more options and start booking at the Traveloka homepage.
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Available rooms at Swing & Pillows @ Histana I-City, Shah Alam | 144 |
Number of floors in Swing & Pillows @ Histana I-City, Shah Alam | 7 |
Another facilities in Swing & Pillows @ Histana I-City, Shah Alam | Secretial service, Computer station, Business facilities, Photocopier, Meeting facilities |
