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  6. Le Metrotel

Le Metrotel

Hotel
26-8, Jalan Theatre, Ipoh, Kinta, Perak, Malaysia, 30300
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Bathroom
Guestroom
Guestroom
Guestroom
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Impressive
8.4/10
According to 29 guests
Good and strategic location. Will come again next time
Advance D.
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Based on 141 traveler reviews
Parking
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
Han Chin Pet Soo
(0.54 km)
Ho Yan Hor Museum
(0.54 km)
Ipoh Mural
(0.57 km)
Concubine Lane
(0.60 km)
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Review by Traveloka users
Review
8.4
/10
Impressive
Cleanliness
8.71
Comfort
8.04
Meal
6.93
Location
9.08
Service
8.26

27 Traveloka customers have stayed in this hotel and given reviews:

8.5
Good and strategic location. Will come again next time
6.6
Customer service at the counter male, service is very bad.
9.4
The location is great. Room is good. Facilities are ok
9.1
It is a great place to stay. Staff friendly, wifi fast
8.8
Nearby all shop, it a great place to stay
9.7
Very convenient, walking distance to famous food stall. Friendly and fast check-in counter service. Aircond very cold. Definitely will come back again.
7.2
We hope that sound proof system can be improve
7.0
Hope the hotel can improve sound proof system
6.9
Very noisy at the night, near with main road
6.0
Hotel not clean, the bathroom and bath tower is bad condition!
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Based on
141 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples46
Solo travel10
Family43
Friends getaway31
Rating Result
Very Bad
3
Bad
3
Average
14
Very Good
68
Extraordinary
53
macc20
ok
good location. interior decoration of the lobby area was nice. reception was fine. room itself was fine. clean. but there was water leaking from the ceiling of the bathroom, apparently to be coming from some pipe above our room.
Friends getaway - Nov 10, 2017
Tang L
All The Best Le Metrotel, Au Revior!
Le Metrotel had been my family and I default selection when it comes to stay in Ipoh, however these few years, the quality had been deteriorating. This would be the last time my family and I stay with Le Metrotel. We had booked rooms for more than 10 persons. Despite the usual warmth greetings and friendly smiles from the receptionist, the room’s toilets were hideous and gruesome lack of upkeeping and maintenance. The room floor was dusty and the toilets were smelly. As my group of entourage checked out the rooms at separate time; we decided to collect the deposit at the last day instead. However, the receptionist had to refer us to a lady manager. The lady manager who is not that diplomatic/helpful, worst, the hotel guests were treated with her rude, belittling and taunted remarks. On top of that, the lady manager started to scold the receptionist right in front of us. The rooms’ deposit could not be retrieved in the end, as the accounting system had been closed on daily basis, as she claimed and entirely would be the Information Technology world fault. It’s not the deposit that matters, it’s about the attitude and way a hotel treats a guest and also the staff. We don’t want to dwell in this matter, fearing that the staff will be victimize later on by the lady manager (which we had seen and witnessed the staff being mistreated by the lady manager during our stay there). The lady manager who lack of hospitality eventually had charged the group for a less than 10 minutes late check out. Late checks out with charges is common, but, late checkout charges for a less than 10 minutes, this is the first time with Le Metrotel Ipoh. Again, this lady manager’s reasoning, all is automated and cannot be changed because it’s Information Technology. For the world record. When presented with the final receipt, the computer printed invoice didn’t show the late check out charges. We asked the lady manager on this and she lost her temper, going berserk and utterly emotional and ballasted the group with her rude remarks. This is not the sort of hospitality a hotel should render to the guest in any way. I guess it should be another issue with the Information Technology and System. And this is not the way a manager should be treating her staff, a senior citizen staff. Checking out from a hotel, couldn’t be more difficult than checking out from Le Metrotel; first time being charged for a late checkout not more than 10 minutes, and first time being scolded and mocked by a hotel manager not only once but many times. Truly a memorable experience, memorable bad experience. Penning till now, my family and I always choose to stay with Le Metrotel and recommend this hotel to our families and friends due to its friendly receptionist and also its strategic location. However, this lady manager had changed our mind. This would be the last stay at the Le Metrotel Ipoh, time for us to venture to new location. Notes to fellow travelers: 1. Please make sure you reimburse your deposit, everything must be in order, and they have a rigid IT system and a very rude lady manager handling the system. Rigid system + bad manager = bad combination. 2. Please make sure check out before the time, else, you’ll be slap with a late checkout charges. Finally, sincerely, all the best to Le Metrotel, you seriously need it.
Family - Oct 26, 2017
Grei S
Central location - old style tiny room
Being a long weekend there wasn’t really much choice but as it was only for 1 night we thought it would be fine. These are very small rooms and although there may be sleeping room for three, there isn’t room for 3 cabin size carryon bags. It would’ve been better to have just had a double room cos there would’ve been more floor to put the bags. Water pressure was nonexistent as was hot water after the first shower. Location was great, close to all the tourist spots. Wasn’t worth 1/2 the price paid.
Family - Oct 25, 2017
piero622017
Good value for money in a central hotel
The Metrotel is not particularly fancy, though the decor in the hall is unusual and quite nice, but definitely worth the staying: the location is very good: just one block away from one of the main night markets of the city, including some very nice restaurants, and just a short walking distance from Ipoh's historical centre. The room is average size, but clean and comfortable, the staff is friendly and helpful and the price is really excellent!
- Sep 6, 2017
Lieselyow
Weekend Trip
Disappointed with shower pressure and towels provided. This is my 3rd time stay and getting worse than former visit. Hotel management should concentrate on replenish all the amenities and linen in guestroom. All are begins turning into yellowish.
Couples - Jul 11, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Elevator
    • Parking
  • Hotel Services
    • 24-hour Receptionist
    • Tours
  • Business Facilities
    • Computer station
  • General
    • Smoke free
  • Transportation
    • Limited parking
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Le Metrotel is located in area / city Ipoh.

The hotel has a very good location, also near the Sultan Azlan Shah Airport (IPH), which is only 3.12 km away.

There are plenty of tourist attractions nearby, such as Han Chin Pet Soo within 0.54 km, and Ho Yan Hor Museum within 0.54 km.

About Le Metrotel

Le Metrotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Le Metrotel is a hotel with great comfort and excellent service according to most hotel's guests.

Le Metrotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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