Merchant Hotel

Hotels
7.6
/10
Pleasant
228 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
teo jeff
10.0
/ 10
Stay there for a week , nice food and of course red garden pradise is a nice place to relax
Verified traveler
10.0
/ 10
It's located along the busy hotel belt and within walking distance to all the interesting sights in Georgetown. Lots of street food all within walking distance.
In the Area
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55, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Staying at Merchant Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Merchant Hotel

55, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Lobby 2 Merchant Hotel

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Overview of Merchant Hotel

Merchant Hotel exudes a unique charm, blending modern design with a relaxed atmosphere. Nestled in a vibrant neighbourhood, it offers easy access to local attractions and a taste of authentic Malaysian life. The surrounding area is known for its bustling streets, diverse culinary scene, and friendly locals.

Getting around is a breeze, with affordable bus connections to the city centre and other key areas. A major international airport is located nearby, making it convenient for international travellers. The hotel stands out for its commitment to comfort and affordability, providing a welcoming space for all guests.

Merchant Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Merchant Hotel Facilities

Featuring 93 rooms in total, Merchant Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring the city with friends, the facilities cater to a variety of needs. Families will appreciate the spacious rooms and convenient access to nearby attractions. Digital nomads can take advantage of the reliable Wi-Fi and comfortable workspaces. Leisure travellers will find the hotel a relaxing base for their adventures.

The accommodation provides a range of facilities and amenities for guests, including AC, 24-Hour Front Desk, Elevator, WiFi.

Each room is designed for comfort, featuring high-speed Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences ensure a hassle-free stay, allowing you to relax and recharge after a day of exploring.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Merchant Hotel

Expect a vibrant yet relaxed ambience at Merchant Hotel. The mornings are typically calm, with guests enjoying breakfast and preparing for their day. Evenings bring a social atmosphere to the common spaces, where you can unwind and connect with other travellers.

While specific tours may vary, the hotel often provides information on local attractions and activities. Insider tips include familiarising yourself with the local customs and etiquette, such as dressing respectfully when visiting religious sites. The check-in process is straightforward, and the staff are always available to assist with any questions.

How to Get to Merchant Hotel

A major international airport is located nearby, offering connections to destinations worldwide. From the airport, you can reach the hotel in around 30-60 minutes by taxi. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting around.

Food Near Merchant Hotel

While Merchant Hotel may offer breakfast or drinks, there are plenty of dining options nearby. You'll find a variety of cafs and restaurants serving both local and international cuisine. Convenience stores are also within easy reach, perfect for grabbing snacks and essentials.

Be sure to try some local delicacies, such as nasi lemak or satay, available at budget-friendly prices. For a mid-range option, explore the restaurants offering seafood or traditional Malaysian dishes.

Things to Do Around Merchant Hotel

The area surrounding Merchant Hotel is rich in attractions and cultural spots. Visit a historic temple to experience the local heritage, or explore a lively night market for unique souvenirs and street food. A riverside park offers a tranquil escape from the city bustle.

For a one-day walkable itinerary, start with a visit to a nearby landmark, followed by a stroll through the local market and a relaxing evening by the river. A two-day extended stay could include exploring the city centre, visiting a cultural museum, and enjoying a traditional Malaysian dinner.

Why Merchant Hotel is Popular Among Travellers

Merchant Hotel is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value for money, providing a memorable experience without breaking the bank.

Tips for First-Time Visitors

Consider booking a room with a view for an enhanced experience. When packing, remember to bring light clothing suitable for the tropical climate, as well as a universal adaptor for your electronic devices. It's also a good idea to learn a few basic phrases in the local language.

Be mindful of local customs and dress modestly when visiting religious sites. The staff at Merchant Hotel can provide further guidance on cultural etiquette. English is widely spoken, but learning a few Malay phrases will be appreciated by locals.

Best Time to Stay at Merchant Hotel

The best time to stay at Merchant Hotel depends on your preferences. The peak season typically sees higher prices and more crowds, but also offers the most vibrant atmosphere. The off-peak season provides quieter surroundings and lower prices, ideal for budget-conscious travellers.

Consider planning your visit around local events or festivals for a unique cultural experience. The weather is generally warm and humid year-round, so pack accordingly. For quieter times of year, consider visiting during the shoulder seasons, when the weather is still pleasant but the crowds are smaller.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Merchant Hotel

Bar, Cafe and Lounge Merchant Hotel
Bar, Cafe and Lounge
Lobby Merchant Hotel
Lobby
Exterior Merchant Hotel
Exterior
Bedroom Merchant Hotel
Bedroom
Others Merchant Hotel
Others

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Merchant Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Smoking

Smoking is prohibited in the accommodation.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Merchant Hotel
93
Number of floors in Merchant Hotel
11
Another facilities in Merchant Hotel
Desk, Hairdryer, In-room safe, Refrigerator, Shower

Frequently asked question in Merchant Hotel

What are available facilities at Merchant Hotel?
There are top facilites at Merchant Hotel such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Merchant Hotel?
The standard check-in time at Merchant Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Merchant Hotel have?
Merchant Hotel is a 3.0-star hotel.
How many floors does Merchant Hotel have?
Merchant Hotel has 11 floors.
How many rooms does Merchant Hotel have?
Merchant Hotel has 93 rooms in total.
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More Reviews from Other Guests in Merchant Hotel

Overall Ratings & Reviews Merchant Hotel

Traveloka (22)
Other sources (206)
7.6
Pleasant
From 206 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Merchant Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

In need of an upgrade. It might have been ok once but is now looking very shaby. Room safe was broken, wet patch on carpet due to leaking ac, rotten bathroom door frame, street noise and shower took an age to run hot. Staff were friendly and did their best.
Bing Kit
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Close to shopping and historical area.
Philip Puay Koon
2.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.
Read More
BOON KHIM
6.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.
James
icon-Business
Business
8.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.
Read More
Phoon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Bad experience stayed in Merchant Hotel
Mithrra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

awesome stay
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

clean, good air con, location good, good services, friendly.
Verified traveler
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
Elsie
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Convenient but depend on the purpose of visit there
Anonymous
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Spacious room with comfy bed. The washroom is dated and the pillow need to be replace.
Kwan Seong
6.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Very noisy even can hear loud music in midnight. Somemore the big noise from some temple even at 5am. Check in service super slow but staff attitude good.
Chee
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Good location at Penang road foods alot of shops there is free public bus service to comtar centre stay was comfortable
Verified traveler
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Recently renovated hotel near old town, Little India, and China Town. While overall comfortable, my room did not have any windows and was located next to air conditioners, thus very noisy.
Wpl
8.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

everything seems perfect, but the air condition is noisy, have to be awared on this
Aini
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Easy access. Room & toilet very clean.
W.William
4.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Every staff just looked at each other and their manager expecting the manager to attend to all guests while they are chatting. By every staff it means 5 or 6 of them in the front desk just not helping with the check in. The entire check in process took 1 hour. Room is reasonably clean and location is good though. The manager tried to be as helpful and polite as possible though. I think the hotel is overstaffwd for no obvious economic reason. Perhaps the cost reduction can be shared with guests if the hotel will.
Read More
Verified traveler
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Everything is nice and perfect worth the value for money. The only problem that we encounter is the water heater for our shower that is not so sensitive when we change the temperature
Verified traveler
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Nice
Mior
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Overall.. nice hotel at affordable price. We got a room with balcony. Unfortunately the shower was broken and the maintenance guys repaired it promptly. The hotel itself is centrally located.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Merchant Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Merchant Hotel

Traveloka (22)
Other sources (206)
7.6
Pleasant
From 206 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Merchant Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

In need of an upgrade. It might have been ok once but is now looking very shaby. Room safe was broken, wet patch on carpet due to leaking ac, rotten bathroom door frame, street noise and shower took an age to run hot. Staff were friendly and did their best.
Bing Kit
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Close to shopping and historical area.
Philip Puay Koon
2.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.
Read More
BOON KHIM
6.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.
James
icon-Business
Business
8.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.
Read More
Phoon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Bad experience stayed in Merchant Hotel
Mithrra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

awesome stay
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

clean, good air con, location good, good services, friendly.
Verified traveler
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
Elsie
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Convenient but depend on the purpose of visit there
Anonymous
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Spacious room with comfy bed. The washroom is dated and the pillow need to be replace.
Kwan Seong
6.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Very noisy even can hear loud music in midnight. Somemore the big noise from some temple even at 5am. Check in service super slow but staff attitude good.
Chee
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Good location at Penang road foods alot of shops there is free public bus service to comtar centre stay was comfortable
Verified traveler
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Recently renovated hotel near old town, Little India, and China Town. While overall comfortable, my room did not have any windows and was located next to air conditioners, thus very noisy.
Wpl
8.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

everything seems perfect, but the air condition is noisy, have to be awared on this
Aini
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Easy access. Room & toilet very clean.
W.William
4.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Every staff just looked at each other and their manager expecting the manager to attend to all guests while they are chatting. By every staff it means 5 or 6 of them in the front desk just not helping with the check in. The entire check in process took 1 hour. Room is reasonably clean and location is good though. The manager tried to be as helpful and polite as possible though. I think the hotel is overstaffwd for no obvious economic reason. Perhaps the cost reduction can be shared with guests if the hotel will.
Read More
Verified traveler
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Everything is nice and perfect worth the value for money. The only problem that we encounter is the water heater for our shower that is not so sensitive when we change the temperature
Verified traveler
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Nice
Mior
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Overall.. nice hotel at affordable price. We got a room with balcony. Unfortunately the shower was broken and the maintenance guys repaired it promptly. The hotel itself is centrally located.
Number of reviews per page
20
40