Mercure Selangor Selayang

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8.2
/10
Very Good
116 reviews

What Guests Say About Their Stay

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10.0
/ 10
Very friendly and helpful staff..thx to ms cecilia and ms zura for your kind assistance..the room was pretty good and clean to stay. Internet was superb for my working purposes during entire stay.
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NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, Kuala Lumpur, Gombak, Malaysia, 68100

Main Facilities

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This accommodation offers:
Swimming pool
Express check-out
Mercure Selangor Selayang is a 4-star hotels that has been welcoming guests since 2016. The accommodation went through a renovation in 2016. Mercure Selangor Selayang is part of Accor. There are 120 rooms spread across 7 floors.
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NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, Kuala Lumpur, Gombak, Malaysia, 68100
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Overview of Mercure Selangor Selayang

Mercure Selangor Selayang is a 4-star international-brand hotel operated under Accor's Mercure banner, positioned at the northern gateway to Kuala Lumpur in Selayang, within the Gombak district of Selangor. The property is built around a deliberate "city convenience meets nature-inspired escape" concept, pairing modern business-hotel comforts with the surrounding greenery near Batu Caves and the Forest Research Institute Malaysia (FRIM). As part of the globally recognised Mercure chain, the hotel follows Accor's standardised service and design language while incorporating touches of local hospitality, giving it a more polished, internationally consistent feel than the smaller independent hotels that dominate the immediate neighbourhood.

The hotel rises seven storeys and houses 120 guestrooms in total, positioning it as one of the larger full-service properties in the Selayang area. On Traveloka, guest feedback gives the property an overall score of 8.2 out of 10 from over a hundred reviews, with cleanliness, room comfort, and service each rated notably highly. Guests frequently mention friendly staff, spacious rooms, and a modern interior, while a smaller number of reviews flag early check-in waits and some drainage issues in certain rooms — details worth keeping in mind when planning arrival times.

Room/Unit Types at Mercure Selangor Selayang

Mercure Selangor Selayang offers a tiered room lineup across its 120 keys, moving from a compact entry category up to larger suite-style accommodation. Presented bottom-up by size:

Superior Room

The Superior Room is the hotel's entry-level category, at approximately 28 square metres (about 301 square feet). It is configured with either a double bed or twin single beds and can accommodate up to three guests, with a view over the city or the surrounding forest depending on room allocation. This is the most space-efficient option in the lineup and suits solo travellers, couples, or a parent travelling with one child.

Executive Floor Room

The Executive Floor Room shares the same approximate 28-square-metre footprint and double-or-twin bed configuration as the Superior Room, but sits on a designated executive floor, giving guests a slightly elevated status within the same physical room size. Guests who want the Superior Room's layout with a marginally more premium floor placement would look to this category.

Superior Suite

Stepping up in both size and configuration, the Superior Suite measures around 30 square metres (about 322 square feet) and pairs a double bed with an additional sofa bed, again with a choice of city or forest-facing outlook. The sofa bed makes this tier a practical step for small families or guests who want a separate seating area without moving into the top-tier suite.

Executive Suite

The Executive Suite is the top of the hotel's room ladder at roughly 50 square metres (about 538 square feet), the largest category on the property. It is furnished with a queen bed plus a sofa bed and looks out over either the city or an internal courtyard. This is the category best suited to guests wanting the most living space, whether for extended stays, small families, or those who simply prefer more room to spread out.

Traveloka's own listing for the property does not carry a detailed per-room amenity breakdown at the time of writing; guests are encouraged to check the current room description on the booking page for the most up-to-date in-room feature list before confirming a reservation.

Facilities and Amenities

Mercure Selangor Selayang is built as a full-service hotel rather than a bare-bones budget stay, and its facility list reflects that positioning. The property's centrepiece is an indoor infinity pool with a city skyline outlook, a distinctive feature for a hotel in this part of Selangor. Fitness-minded guests have access to an on-site gym, and the hotel maintains a 24-hour front desk for round-the-clock check-in support and general assistance.

For groups and events, the hotel offers five meeting rooms — the largest spanning roughly 731 square metres — alongside a Grand Ballroom with capacity for up to 600 guests, making it a genuine option for conferences, weddings, and corporate functions in the northern Klang Valley. Additional conveniences include a car park on site, a paid shuttle service, high-speed WiFi throughout the property, room service, and a fully non-smoking policy across all guest floors. Traveloka's own listing separately confirms parking (with a surcharge), a concierge desk, express check-out, a functional hall, and babysitting services available on request with a surcharge.

A standard nationwide tourism tax applies per room per night for non-Malaysian guests, a charge that has been in effect since 1 January 2023 and is collected as part of the stay rather than folded into the room rate.

Location and Getting There

The hotel sits at Dataran Emerald on Jalan PS 11 Prima Selayang in Batu Caves, within the Gombak district just north of central Kuala Lumpur. Its most immediate convenience is Emerald Avenue mall, roughly 100 metres away — about a two-minute walk — for everyday shopping and food options without needing transport.

Sightseeing-wise, the iconic Batu Caves temple complex is about 5 kilometres away, roughly a seven-minute drive, making it one of the most accessible bases for visiting this landmark. Nature-focused travellers can reach the Forest Research Institute Malaysia (FRIM) botanical gardens in a similar distance, around 5 kilometres or a 14-minute drive. For onward travel, KL Sentral railway station — the city's main transport hub connecting to airport rail links and intercity trains — is about 17.7 kilometres away, roughly a 20-minute drive. Travellers mapping out flights in or out of Kuala Lumpur can also check flight options on Traveloka to plan arrival times around the hotel's check-in window.

Dining at Mercure Selangor Selayang

The hotel runs its dining program through two named outlets: Meraki, the main buffet restaurant, serving a spread of Asian and international dishes across breakfast, lunch, and dinner; and Meraki Bar, offering beverages and light snacks for guests who want a more casual option. Together these give guests an on-site dining solution without needing to leave the property for every meal.

Beyond the hotel itself, the nearby Emerald Avenue mall adds further food choices within walking distance, and the wider Batu Caves and Selayang area offers a mix of local Malaysian eateries. Guests keen to explore more of the region during their stay can also look into activities and attractions around Kuala Lumpur to round out a visit beyond the hotel's own facilities.

Why Stay at Mercure Selangor Selayang

Mercure Selangor Selayang stands out in the Selayang area for combining international Accor-brand consistency with a genuinely differentiated facility set — an indoor infinity pool, a five-room conference and event wing, and a 600-person ballroom are simply not offered by the smaller independent hotels clustered in the same neighbourhood. For business travellers needing meeting space near Kuala Lumpur's northern approach, or leisure travellers who want a full-service base close to Batu Caves without staying in the city centre, the property fills a specific niche.

The hotel's strong review scores for cleanliness, comfort, and service (each above 8.4 out of 10 on Traveloka) suggest consistent day-to-day guest experience, while its scale — 120 rooms across seven floors — gives it more capacity and amenity depth than most alternatives nearby. Guests weighing this property against other options in the district can also compare other hotels in the Klang Valley on Traveloka before deciding.

Tips for Booking Mercure Selangor Selayang on Traveloka

Because early check-in has come up as a recurring guest comment, travellers arriving before the standard 14:00 check-in time should build in some buffer or contact the hotel ahead of arrival if an early room is important. Standard check-out is 12:00 noon, so plan onward travel — including the roughly 20-minute drive to KL Sentral — accordingly.

Remember that a modest per-room, per-night tourism tax applies to non-Malaysian guests and is collected locally rather than shown in the online rate, so budget for it separately. Parking on site carries a surcharge, and babysitting, where available, is also an add-on service rather than complimentary — worth confirming directly with the hotel if needed. For the full range of trip-planning tools, from flights to activities to further accommodation, guests can start at the Traveloka homepage.

Other Popular Hotels in Selayang

OYO Townhouse, Selayang formerly RHR Hotel

  • Hotel details: A budget-friendly 3-star property with 50 rooms, popular for value-conscious travellers passing through Selayang.
  • Room types: Standard and deluxe-style rooms, including family rooms.
  • Facilities: Restaurant, 24-hour front desk, elevator, WiFi in public areas, banquet and meeting facilities.

Sky Hotel Selayang

  • Hotel details: A 73-room hotel located on the upper floor of the Selayang Capitol Complex, positioned as one of the closer options to Selayang Hospital.
  • Room types: Standard rooms with family room options available.
  • Facilities: Cable TV, WiFi in public areas, 24-hour security, airport transfer with surcharge, snooker and karaoke facilities on site.

Smile Hotel Selayang Point

  • Hotel details: A 40-room hotel across five floors in the Selayang Point area, generally described by guests as a comfortable, straightforward lodging option.
  • Room types: Single, double, and twin room configurations.
  • Facilities: Free WiFi, room service, family rooms, accessible parking; guests are advised to confirm breakfast availability directly with the property.

Hotel Richbaliz

  • Hotel details: A 46-room Bali-themed hotel across three floors on Jalan SP 1, Selayang Point, known among guests for friendly staff and a distinctive design theme.
  • Room types: Twin Room, Double Room, Executive King Room, plus family and interconnected room options.
  • Facilities: On-site restaurant and bar, in-room minibar and safe, concierge and room service, bicycle rental, wheelchair-accessible parking.

Agape Hotel Selayang

  • Hotel details: A compact 32-room single-floor hotel inside the Selayang Capitol Complex, frequently described by guests as clean and affordable.
  • Room types: Standard rooms with queen beds, double rooms with single beds, and family accommodation.
  • Facilities: Free WiFi, sauna, express check-in and check-out, multilingual staff, non-smoking rooms.

Hotel Sahara Inn

  • Hotel details: A 66-room hotel on Jalan PS 92 in Taman Prima Selayang, offering a wheelchair-accessible budget stay in the same immediate area.
  • Room types: Family suite and twin-configuration rooms mentioned in guest feedback.
  • Facilities: 24-hour front desk and security, room service, wheelchair-accessible rooms and bathrooms, non-smoking rooms.

Hotel O Casavilla Hotel

  • Hotel details: A 35-room hotel across four floors in Selayang, formerly listed as OYO 89363 Casavilla Hotel.
  • Room types: Family rooms, queen bed rooms, king size bed rooms, and standard non-smoking rooms.
  • Facilities: 24-hour front desk and security, WiFi in public areas, laundry service, luggage storage, safety deposit box.

All facilities in Mercure Selangor Selayang

Facility

  • Swimming pool
Others Mercure Selangor Selayang
Others
Restaurant Mercure Selangor Selayang
Restaurant

Guest Services

  • Express check-out
  • Concierge
  • 24-hour front desk

Transportation

  • RV / Bus / Truck Parking

Accommodation Policy & General Information in Mercure Selangor Selayang

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Mercure Selangor Selayang
120
Number of floors in Mercure Selangor Selayang
7
Another facilities in Mercure Selangor Selayang
Express check-out, Concierge, 24-hour front desk, RV / Bus / Truck Parking

Frequently asked question in Mercure Selangor Selayang

What time is check-in and check-out at Mercure Selangor Selayang?
Check-in at Mercure Selangor Selayang begins at 2:00 PM (14:00) and check-out is required before 12:00 PM (noon). Guests who need an earlier check-in should contact the hotel ahead of arrival, since Traveloka guest reviews mention occasional waits when arriving before the standard check-in window.
What room types are available at Mercure Selangor Selayang?
Mercure Selangor Selayang offers four room categories: the Superior Room and Executive Floor Room (both around 28 square metres with a double or twin bed setup for up to three guests), the Superior Suite (about 30 square metres with a double bed and sofa bed), and the largest Executive Suite (around 50 square metres with a queen bed and sofa bed).
Does Mercure Selangor Selayang have a swimming pool?
Yes, Mercure Selangor Selayang features an indoor infinity pool with a city skyline outlook, one of the more distinctive facilities among hotels in the Selayang area, along with an on-site gym for guests who want to keep up a fitness routine during their stay.
Is breakfast or dining available on-site at Mercure Selangor Selayang?
Mercure Selangor Selayang runs its own dining program through the Meraki restaurant, which serves an Asian and international buffet across breakfast, lunch, and dinner, along with the adjoining Meraki Bar for drinks and light snacks, so guests do not need to leave the property for meals.
How far is Mercure Selangor Selayang from Batu Caves?
Mercure Selangor Selayang is located about 5 kilometres from the Batu Caves temple complex, roughly a 7-minute drive, making it one of the more convenient hotel bases for travellers visiting this well-known Kuala Lumpur landmark.
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More Reviews from Other Guests in Mercure Selangor Selayang

8.5
Very Good
From 59 reviews
Provided by travelers on
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8.6

Room Comfort

8.6

Meal

8.2

Location

8.4

Service and Facilites

8.5

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Traveler Reviews Mercure Selangor Selayang

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Customer reviews
N***l
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Medical
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9.4
/10
Reviewed 37 week(s) ago
Mercure hotel line is always a great place to stay.
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N***l
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Business
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8.2
/10
Reviewed 47 week(s) ago
It is a good experience to stay here for 1 night.
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i***i
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Leisure
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8.5
/10
Reviewed 75 week(s) ago
Nice, hotel staff is clear and friendly to guests.
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E***Y
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Staycation
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9.0
/10
Reviewed 95 week(s) ago
Love the room scent. Breakfast menu need to improvise.
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Tham C. B.
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6.2
/10
Reviewed 176 week(s) ago
Bathroom drain is choke. Water takes whole night to flow off. Body foam also empty.
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Salwani Binti Abdul Hamid
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4.8
/10
Reviewed 236 week(s) ago
I'm a crowd x need to go ... the hotel has water x Aircond x cold .... I've changed the same room 2 times I hope the app takes note of my money back ...
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Fazulila F.
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9.4
/10
Reviewed 243 week(s) ago
Everything was excellent except I was requested for a mountain or city view but yet I got room 414 which can see anything because it 's inside the building.
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Ain A. Z.
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8.5
/10
Reviewed 257 week(s) ago
Extra comfy room. Very suitable for family and children. Swimming pool very child approve.
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mohd afiq
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6.0
/10
Reviewed 262 week(s) ago
Very bad experience here. Arrived here at 3pm but room is not ready. Then suddenly the deposit RM100 have to pay by cash or credit card ONLY. 4 booked 4 rooms 4 rooms. Haih soo messy. Seriously The nearest ATM is at Selayang Mall. Can you imagine?
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ROSLINA B. M.
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8.5
/10
Reviewed 320 week(s) ago
Very comfortable, best service, comfortable room, clean, mmg best.
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Ahmad Q.
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9.7
/10
Reviewed 322 week(s) ago
I have had a wonderful stay here! Unfortunately I didn't manage to take any photo of the room.
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Aidiladha Bt Darwis Harahap
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6.6
/10
Reviewed 351 week(s) ago
1st room that I get have cigarette taint smell. Have Tu asked to change room. 2nd room the over head rain shower can't be used
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Samsul R.
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Business
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9.4
/10
Reviewed 354 week(s) ago
Staying here for 3 nights was very pleasant, spacious rooms and modern interiors. Safety and hygiene are guaranteed. All staff very friendly and helpful.
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Samsul R.
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9.7
/10
Reviewed 355 week(s) ago
The hotel is very comfortable, the interior is nice and all services made us happy 3 days here. Guaranteed security because you have to access keys to enter the hotel hallway.
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Samsul R.
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Business
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9.4
/10
Reviewed 355 week(s) ago
Very enjoyable 4 nights here, rooms with nice interiors, all staff are friendly to us. Safety and hygiene are very good.
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1 people find it helpful
Aina B.
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Romantic
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9.1
/10
Reviewed 355 week(s) ago
It is really nice staying in here. Im really satisfied with all of it. I might gonna stay there if I have a chance.
1 people find it helpful
Dato M. H. B. S.
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6.4
/10
Reviewed 368 week(s) ago
The foreign security guards are being rude & speaking harshly to me as a guess at the hotel, the attitude of foreigners who only ride in Malaysia is bad as their own country.
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Roziana I.
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9.7
/10
Reviewed 379 week(s) ago
Room is spacious and clean and variety of delicious food served for breakfast 👍I will definitely stay here again if come to nearby area in future
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IRDAYU B. I.
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Family
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10.0
/10
Reviewed 390 week(s) ago
So friendly staff. Clean hotel environment. Comfortable and luxury room.
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fathirah
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Business
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8.8
/10
Reviewed 398 week(s) ago
Good value for money. About 167/night but the facilities are like 5 star. The thing they can improve on is putting a dustbin in the bathroom. The rooftop infinity pool sort off was great too.
1 people find it helpful
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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