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  6. Nova Highlands Resort and Residences

Nova Highlands Resort and Residences

Hotel
The Square, Jalan Aranda Nova, Greencow, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100
Exterior / Building
Lobby
Others
Others
Others
See all photos
Impressive
8.5/10
According to 346 guests
Great location and comfort hotel
Tee C. S.
See all reviews
Based on 195 traveler reviews
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Cameron Highlands
(5.49 km)
SMK Mahmud
(94.42 km)
Taman Negara National Park
(111.21 km)
Bentong Hospital
(122.47 km)
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Review by Traveloka users
Review
8.5
/10
Impressive
Cleanliness
8.33
Comfort
8.74
Meal
7.39
Location
8.78
Service
8.31

230 Traveloka customers have stayed in this hotel and given reviews:

8.5
Fast check in and the room is clean and big
8.5
new hotel..really nice..same building with mall
6.7
This time the bathroom was very unsatisfactory. Bathroom and toilet wall was moldy and not clean at all. The door mat was too old and dirty. Apart from that, there are no teaspoon provided. The bulb at kitchen area was blown. Hope the management will look into this matter. Sometimes workers need to be supervised during cleaning time. I don't really care about the counter service to me the cleanliness must come first for tenant comfort. Good Housekeeping will make your customer happy. Ps: this is not my first time staying at Nova, but this time the cleanliness was bad.
9.4
Great location and comfort hotel
6.8
An new resort hotel with average services.
8.5
Water heater system not good, hot water supply only awhile
8.5
Superb service. Good. Excellent.
8.7
Food must be improved...
9.3
Based of previous review, most of the complaint from the customer was improved. Nice scent of the room. Room have spacious size. Just encounter minor trouble. Arrived there at 11.45am to ask for early check in. They said earliest they can have room ready for me at 12.30pm. Accepted on their promise. Went out to enjoy the beauty of Cameron Highland. Return back at the hotel at 5.45pm to continue with the check in. But still, they said I have to wait or go somewhere else 1st because no ready room at the time being. Seriously? Then somehow, no free 3D ticket as per title description. Most of my special request made from the booking not been granted at all. What a disappointment.
8.3
WiFi is too slow. Food is too simple.
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Based on
195 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples55
Solo travel0
Family109
Friends getaway20
Rating Result
Very Bad
27
Bad
23
Average
52
Very Good
75
Extraordinary
18
88marvel2015
First time staying
We book the place because it is new but quite disappointed because it lacks maintenance. Some of the interior are damaged like the balcony door, difficult to open, cupboard door cannot close properly. Shower head is very loose. Also the linen for bed like pillow, duvet cover is smelly, so is the bed sheet. There is also a smell in the room which is stuffy and no air conditioning too. Room service is not attended despite our request for it. The good thing are that they have some shop like 7 Eleven, Old Town cafe and some shopping area in and around the area. Overall it is not price effective to stay.
Friends getaway - Oct 22, 2017
nalisalarisa
Nice
It's superb, no complains - it's just so perfect. cozy and nice apartment. good for family. Within walking distance to places we wanted no to go, and this is our first time here. Definitely will coming back here.
Family - Oct 5, 2017
Dinakaran J
With our new born - 🌲
It's superb, no complains - it's just so perfect. Within walking distance to places we wanted no to go, and this is our fourth time here, this is my only choice here.... so I hope Nova's gonna give me a 3 days free stay after this ha ha ha I wish to bring my entire family this time ....
Family - Oct 3, 2017
grace t
Worst ever!! Seriously disco song at 1am???
Book a 3 days 2 night with 3 bedroom at price chrg RM600++ for a night.. Thought it will give us a relax n pleasant stay.. But when you about to call it a day- suddenly disco songs at 12mid continuously.. How do you expect a baby + 2 kids of mine to sleep? SERIOUSLY!!!. Open bar with loud songs..How can Mgmt manage it poorly and even allow this?? Did not even consider your guest!! Ruin our holidays!!.. This will be our 1st and last with Nova.
Family - Sep 22, 2017
d0ct0rmike
Everything went well until almost midnite....
Family trip a bout a month ago. As always getting to this place is a nightmare if you came in late but this was nothing compare to what happened at around midnight. When we were ready to call it a day suddenly a loud blaring music/karoake coming out of nowhere. It was so loud that you could probably hear it from Ipoh, the singing was so bad that all the dogs in the the neighborhood suddenly went howling. Guests were actually howling too from their windows to beg the singing to stop. That how bad it was.... This awful god forbidden sound apparently came from the bar next door that there was nothing we could do but to just resign to the fact that it was nasib badan..
Family - Sep 14, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Desk
    • Hairdryer
    • Shower
    • Minibar
    • Kitchenette
    • Cable TV
  • Hotel Services
    • Laundry service
    • Tours
    • Luggage storage
    • 24-hour security
    • 24-hour Receptionist
  • Public Facilities
    • 24-hour room service
    • Parking
    • WiFi in public area
    • Restaurant
    • Elevator
  • General
    • Family room
    • Smoking area
    • Non-smoking room
    • Banquet
  • Things to Do
    • Massage
    • Karaoke
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Food and Drinks
    • Breakfast
  • Business Facilities
    • Meeting facilities
  • Sports and Recreations
    • Golf course
  • Transportation
    • Area shuttle
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Staying at Nova Highlands Resort and Residences is a good choice when you are visiting Brinchang.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Nova Highlands Resort and Residences

Have fun with various entertaining facilities for you and the whole family at Nova Highlands Resort and Residences, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Nova Highlands Resort and Residences is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Nova Highlands Resort and Residences exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Nova Highlands Resort and Residences is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Nova Highlands Resort and Residences will surely satisfy you with its great hospitality and affordable price.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.