Nova Highlands Hotel

Hotels
7.9
/10
Very Good
1,637 reviews

What Guests Say About Their Stay

Mohamad N.

9.7
/ 10
The room is comfortable and spacious. The location is also very strategic. Close to interesting places.
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SITI M. B. H.

8.5
/ 10
Comfortable luxury hotel. Clean room. The toilet is clean. Price is very reasonable. Close to Boh Tea Farm and Kea Farm Market.
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Russuhairah Idrus

9.7
/ 10
Great location, spacious and comfortable room, nice breakfast, delicious canned bread 👍
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Razali B. B.

9.7
/ 10
The best ever hotel in Cameron Highlands. Spacious and so convenient. You deserved 10 stars from me.

NURSHAHIRA B. S.

9.4
/ 10
Comfortable and strategic place.
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In the Area
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The Square, Jalan Aranda Nova, Greencow, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100

Main Facilities

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Restaurant
Parking
Elevator
WiFi
note: hotel was previously named Nova Highlands Resort and Residences Staying at Nova Highlands Hotel is a good choice when you are visiting Brinchang. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Nova Highlands Hotel

The Square, Jalan Aranda Nova, Greencow, Brinchang, Brinchang, Cameron Highlands, Pahang, Malaysia, 39100
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Lobby Nova Highlands Hotel
Exterior 2 Nova Highlands Hotel

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Overview of Nova Highlands Hotel

Perched in the cool, misty highlands of Cameron Highlands,

Nova Highlands Hotel

offers a refreshing retreat in the heart of Brinchang, one of the region's most vibrant townships. This well-appointed 3-star hotel sits within the Nova Centrum development, placing guests within comfortable walking distance of Brinchang's famous night market, local eateries, and the lush tea plantations that define Pahang's most beloved hill station. With 240 rooms spread across a modern property, Nova Highlands Hotel caters to couples seeking a romantic highland getaway, families on school holiday adventures, and solo travellers looking to escape the tropical heat of the lowlands.

What sets Nova Highlands Hotel apart from other accommodation options in Cameron Highlands is its combination of urban convenience and highland charm. The hotel's central Brinchang location means guests never need to venture far for supplies, dining, or entertainment, yet the surrounding rolling hills, strawberry farms, and mossy forests remain easily accessible. The property itself is designed with comfort in mind, featuring air-conditioning across all rooms — a practical touch for those cooler highland evenings when temperatures can dip to around 15°C — alongside complimentary WiFi, an on-site restaurant, and a well-equipped fitness centre. Whether you are planning a weekend escape from Kuala Lumpur or an extended stay to explore all that Cameron Highlands has to offer, Nova Highlands Hotel provides a dependable and comfortable base.

Guests frequently appreciate the hotel's no-fuss approach to highland hospitality. Check-in begins at

15:00

, giving housekeeping ample time to prepare rooms to a high standard, while check-out at

11:00

allows for a leisurely morning before heading out. The staff are known for their warm Malaysian hospitality, readily assisting with local tour recommendations, transport arrangements, and dining suggestions. From the moment you step into the lobby and feel the crisp highland air, you know you have arrived somewhere special.

Room Types at Nova Highlands Hotel

Nova Highlands Hotel offers three distinct room categories, each thoughtfully designed to cater to different travel needs and group sizes. All rooms come equipped with

air-conditioning

,

complimentary high-speed WiFi

, and essential modern conveniences, ensuring a comfortable stay regardless of which category you choose. The highland-inspired interiors throughout the property create a warm, inviting atmosphere that complements the cool climate outside your window.

Studio Room

The

Studio Room

is the ideal choice for solo travellers and couples seeking a cosy, well-appointed space without the need for extra square footage. These rooms are efficiently designed to maximise comfort within a compact layout, featuring either a queen-sized bed or twin beds depending on availability. Each Studio Room comes with a private en-suite bathroom fitted with hot-water shower facilities — an essential feature in the cool Cameron Highlands climate. Standard in-room amenities include a flat-screen television, a writing desk, a wardrobe, complimentary bottled water, and tea and coffee making facilities. The rooms offer pleasant views of the surrounding Brinchang township or the hotel's interior courtyard, and blackout curtains ensure a restful night's sleep even during the brightest highland mornings. The Studio Room is perfectly suited for travellers who plan to spend most of their time exploring the outdoors and simply need a clean, comfortable room to return to at the end of the day.

Deluxe Suite

For guests who desire a touch more space and refinement, the

Deluxe Suite

at Nova Highlands Hotel delivers an elevated highland experience. These generously proportioned rooms feature a king-sized bed dressed in premium linens, a separate sitting area with a sofa, and larger windows that allow natural light and highland views to flood the space. The en-suite bathroom in the Deluxe Suite is noticeably more spacious than the Studio Room, often featuring a rain shower and upgraded toiletries. Additional amenities include a minibar, an enhanced entertainment system, a larger work desk suitable for business travellers, and plush bathrobes for lounging during those misty highland mornings. The Deluxe Suite comfortably accommodates two adults and is also suitable for couples travelling with a young child, subject to existing bedding arrangements. Guests staying in this category often remark on the improved sense of space and the quality of the furnishings, making it an excellent mid-range option for those who want more than a standard room without committing to a full suite experience.

1-Bedroom Suite

The

1-Bedroom Suite

represents the finest accommodation Nova Highlands Hotel has to offer, and it is the top choice for families, extended-stay guests, and anyone who values having distinct living and sleeping areas. This suite features a separate bedroom with a king-sized bed, a private living room complete with sofa seating and a dining area, and a well-appointed bathroom with premium fittings. Some 1-Bedroom Suites also include a compact kitchenette or pantry area, making them particularly practical for families with young children who may need to prepare light meals or warm bottles. The living space is ideal for unwinding after a day of trekking through the Mossy Forest or visiting BOH Tea Plantation, offering enough room to spread out without feeling cramped. With the capacity to accommodate small families or groups, the 1-Bedroom Suite provides genuine value for travellers who might otherwise need to book two separate rooms. It is highly recommended to book this room type well in advance, particularly during school holidays and public holiday weekends, as availability is limited and demand is consistently high.

Facilities and Amenities

Nova Highlands Hotel provides a solid range of facilities that enhance the overall guest experience beyond the comfort of the rooms themselves. The hotel's

fitness centre

is available to all registered guests and features a selection of cardiovascular and strength-training equipment, ideal for maintaining your workout routine even whilst on holiday. For those who prefer to explore the highlands on two wheels, the hotel offers a

bicycle rental

service — a wonderful way to navigate the gentle slopes around Brinchang and take in the scenery at your own pace. This is a particularly popular facility among active travellers and families with older children.

Complimentary WiFi

is available throughout the hotel, covering all guest rooms, the lobby, the restaurant, and common areas. The connection is reliable enough for video calls and streaming, making Nova Highlands Hotel a viable option for remote workers seeking a change of scenery. The property also offers a convenient

laundry service

, which is especially useful for guests on longer stays who wish to pack lighter. Turnaround times are generally within 24 hours, and pricing is available at the front desk upon request.

All rooms feature

individually controlled air-conditioning

, which may seem unusual for a highland hotel but proves invaluable during the warmer daytime hours and gives guests full control over their room climate. The hotel maintains a 24-hour front desk for guest enquiries, luggage storage, and local travel assistance. Parking is available for guests who drive up to Cameron Highlands, which is the most common mode of transport. The car park accommodates both standard vehicles and larger SUVs, with spaces typically available on a first-come, first-served basis at a nominal daily charge of approximately

RM 5 to RM 10

.

Location and Getting There

Nova Highlands Hotel enjoys a

prime location in Brinchang

, the highest township in Cameron Highlands, situated at an elevation of roughly 1,500 metres above sea level. The hotel's address at Nova Centrum places it right in the commercial centre of Brinchang, within walking distance of the famous Brinchang Night Market, Pasar Malam, and numerous local shops and restaurants. This central positioning is a significant advantage, as it means guests can explore the town on foot without needing to rely on a vehicle for everyday conveniences.

The most common way to reach Cameron Highlands is by

car or private transport from Kuala Lumpur

, a journey that takes approximately three to three-and-a-half hours via the Simpang Pulai route or the older Tapah route. The Simpang Pulai route is generally preferred as it features a wider, better-maintained road with fewer sharp bends. From Ipoh, the drive is considerably shorter at around one-and-a-half to two hours. For those without a personal vehicle, several bus operators run daily services from Kuala Lumpur's TBS (Terminal Bersepadu Selatan) to Tanah Rata, the main transport hub in Cameron Highlands, with fares starting from approximately

RM 35

per person one way. From Tanah Rata bus station, Brinchang is a short taxi or e-hailing ride of around 10 to 15 minutes away.

The nearest airport is

Sultan Azlan Shah Airport in Ipoh

, approximately 90 kilometres from Cameron Highlands. However, most domestic travellers fly into Kuala Lumpur International Airport (KLIA or KLIA2) and make the scenic drive up. For those arriving by train, the KTM station in Tapah Road provides a rail connection, though onward transport to Cameron Highlands by bus or taxi will be required. Several popular attractions are located near the hotel, including the

Kea Farm Market

(around 5 minutes by car),

BOH Sungei Palas Tea Plantation

(approximately 15 minutes),

Mossy Forest at Gunung Brinchang

(around 20 minutes), and the

Cameron Highlands Butterfly Farm

(roughly 10 minutes). Strawberry farms, cactus gardens, and lavender gardens are all within easy reach as well.

Dining at Nova Highlands Hotel

Nova Highlands Hotel features an

on-site restaurant

that serves a variety of local and international dishes, catering to the diverse palates of both Malaysian and international guests. The restaurant is a welcome convenience, particularly for guests arriving late in the evening after the long drive up from the lowlands. Breakfast is typically served here each morning, offering a spread that may include local favourites such as nasi lemak, toast with kaya, eggs prepared to order, and fresh highland vegetables, alongside continental options like cereals, pastries, and fresh fruit. The availability of a proper breakfast sets the tone for a day of highland exploration, fuelling guests before they head out to tea plantations or jungle treks.

Beyond the hotel's own dining options, Brinchang and the wider Cameron Highlands area are a food lover's delight. The

Brinchang Night Market

, held every Friday and Saturday evening just a short stroll from the hotel, is an unmissable culinary experience featuring grilled corn, strawberry-based treats, lok-lok skewers, and fresh highland produce. For sit-down meals, the nearby town of Tanah Rata offers a wider selection of restaurants, including popular steamboat establishments where the cool highland weather makes hot pot dining an absolute pleasure. Cameron Highlands is also renowned for its fresh

scones and English cream tea

, a legacy of the region's British colonial past, available at charming teahouses near the BOH Tea Plantation. Do not miss the opportunity to sample fresh strawberries, locally grown vegetables, and the region's famous honey at roadside stalls throughout Brinchang.

Why Stay at Nova Highlands Hotel

Central Brinchang location with unmatched convenience.

Nova Highlands Hotel's position within Nova Centrum means you are steps away from shops, markets, and eateries. There is no need to drive into town for essentials — everything is right at your doorstep. This is particularly advantageous for families with young children or elderly travellers who prefer not to rely heavily on transport.

A full range of room types for every kind of traveller.

With Studio Rooms for budget-conscious couples, Deluxe Suites for those wanting extra comfort, and spacious 1-Bedroom Suites for families, the hotel accommodates a wide spectrum of needs within a single property. This flexibility makes it an excellent choice for group trips where different members have different preferences and budgets.

Modern amenities in a highland setting.

Unlike some highland retreats that sacrifice modern comforts for rustic charm, Nova Highlands Hotel delivers reliable WiFi, air-conditioning, a fitness centre, and bicycle rental alongside the cool mountain air and stunning natural surroundings. You get the best of both worlds without having to compromise.

Ideal base for exploring Cameron Highlands' top attractions.

From the hotel, every major Cameron Highlands attraction is within a 20-minute drive or less. Whether you want to trek through ancient mossy forests, sip tea overlooking rolling green plantations, or pick your own strawberries, the hotel's location makes all of it effortlessly accessible.

Excellent value for a highland escape.

As a well-managed 3-star property with 240 rooms, Nova Highlands Hotel offers competitive pricing that frequently undercuts smaller boutique stays in the area, especially when booked through Traveloka during promotional periods. The combination of location, facilities, and room quality represents genuine value for money in the Cameron Highlands accommodation market.

Tips for Booking Nova Highlands Hotel

Book early for peak seasons.

Cameron Highlands is one of Malaysia's most popular domestic holiday destinations, and Brinchang fills up quickly during school holidays, public holidays, and long weekends. If you are planning to visit during these periods — particularly the December school break, Chinese New Year, or Hari Raya — it is strongly advisable to book your room at Nova Highlands Hotel at least four to six weeks in advance through Traveloka to secure your preferred room type and the best available rate.

Weekday stays offer the best value.

If your schedule allows, consider booking a midweek stay from Monday to Thursday. You will often find lower rates during these periods, along with a quieter, more relaxed atmosphere both at the hotel and across Cameron Highlands' popular attractions. The night market is busiest on weekends, but the tea plantations, farms, and nature trails are far more enjoyable without the weekend crowds.

Request a higher floor for better views.

When making your booking through Traveloka, you can add a special request for a room on a higher floor. While subject to availability, higher floors at Nova Highlands Hotel tend to offer more expansive views of the surrounding Brinchang township and the misty highland landscape beyond — a lovely bonus that costs nothing to ask for.

Consider the 1-Bedroom Suite for longer stays.

If you are planning to spend three or more nights in Cameron Highlands, the 1-Bedroom Suite offers meaningful advantages over a standard room. The additional living space and potential kitchenette access make longer stays considerably more comfortable, and the per-night cost often works out to be remarkably reasonable when spread across several nights.

Pack layers and check Traveloka for bundle deals.

Cameron Highlands temperatures typically range from 15°C to 25°C, so bringing a light jacket is essential regardless of the time of year. Before finalising your booking, check Traveloka for any available bundle deals that combine accommodation with transport or attraction tickets, as these packages can offer meaningful savings compared to booking each element separately. Finally, do not forget to download the Traveloka app for easy access to your booking confirmation, directions, and real-time customer support throughout your stay.

All facilities in Nova Highlands Hotel

Lobby Nova Highlands Hotel
Lobby
Exterior Nova Highlands Hotel
Exterior
Bedroom Nova Highlands Hotel
Bedroom
In-room Bathroom Nova Highlands Hotel
In-room Bathroom
Nearby View and Attractions Nova Highlands Hotel
Nearby View and Attractions

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower

General

  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • Breakfast
  • Cafe

Things to Do

  • Karaoke
  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Transportation

  • Area shuttle

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Nova Highlands Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
07:00 - 12:00

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 07:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nova Highlands Hotel
240
Number of floors in Nova Highlands Hotel
8
Another facilities in Nova Highlands Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Nova Highlands Hotel

What are the check-in and check-out times at Nova Highlands Hotel?
At Nova Highlands Hotel, the standard check-in time is 15:00 (3:00 PM) and the check-out time is 11:00 (11:00 AM). Guests arriving before check-in may contact the hotel directly to arrange early check-in, subject to room availability. Late check-out requests can also be made at the front desk. It is recommended to inform the hotel in advance if you anticipate arriving outside of standard check-in hours to ensure a smooth experience at this 3-star Cameron Highlands property.
What room types are available at Nova Highlands Hotel?
Nova Highlands Hotel offers three distinct room types across its 240 rooms to suit different travel needs. Guests can choose from the Studio Room, ideal for solo travellers or couples seeking a comfortable and compact stay; the 1-Bedroom Suite, perfect for those wanting a separate living area and extra space; and the Deluxe Suite, which provides a premium experience with upgraded furnishings and more generous room dimensions. All rooms are equipped with air conditioning and complimentary WiFi.
Does Nova Highlands Hotel have a swimming pool or gym facilities?
Nova Highlands Hotel features a fitness center for guests who wish to maintain their workout routine while on holiday in Cameron Highlands. However, the hotel does not currently list a swimming pool among its on-site facilities. Additional amenities available to guests include a restaurant, laundry service, and bicycle rental, making it easy to stay active and explore the scenic Brinchang area. All facilities are accessible to registered guests throughout their stay.
Is parking available at Nova Highlands Hotel?
Parking information is not explicitly listed among the confirmed facilities at Nova Highlands Hotel. As a 240-room property located in Brinchang, Cameron Highlands, the hotel is situated in a highland town where most accommodations typically provide parking options for guests. It is strongly recommended to contact Nova Highlands Hotel directly before your arrival to confirm parking availability, any applicable fees, and whether advance reservation of a parking space is required, especially during peak holiday seasons.
Does Nova Highlands Hotel offer breakfast for guests?
Nova Highlands Hotel has an on-site restaurant where guests can enjoy meals during their stay in Cameron Highlands. Breakfast availability and inclusion in the room rate may vary depending on the booking package or room type selected. Some rates on Traveloka may include breakfast while others may offer room-only pricing. Guests are advised to check the specific rate details during booking or contact Nova Highlands Hotel directly to confirm breakfast options, timing, and any additional charges.
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More Reviews from Other Guests in Nova Highlands Hotel

Overall Ratings & Reviews Nova Highlands Hotel

Traveloka (1,305)
Other sources (332)
8.2
Very Good
From 1,305 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.3

Meal

7.5

Location

8.5

Service and Facilites

7.9

People often mention about Nova Highlands Hotel
All
Accessibility (2)
Family Friendly (2)
Staff Friendliness (1)
Activity Option (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Nova Highlands Hotel

Number of reviews per page
20
40
Customer reviews
Nik H. B. D.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 93 week(s) ago
The reception counter is not located under the one room. We need to walk about 200 meter to check in or validated the parking access. There are a lot of under roof parking space. The 1 bedroom is spacious with balcony and simple kitchenet. The cleanliness not at the top norch but still acceptable. The only thing is the pillow is too thin and old.
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Nurul N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 103 week(s) ago
This hotel needs to upgrade items inside the room, i.e., one mini fridge at least in the room. Should put AC inside the room as well because sometimes the weather in Cameron is sunny during the day time. Otherwise, this hotel location is strategic, near to Nova Centrum, and the location is attached to the mall building as well. Should be upgraded if can have room service as well, thank you.
Read More
2 people find it helpful
NOR A. B. M. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 103 week(s) ago
Apartment luas dan selesa cuma kipas berhabuk selipar disposable tidak disediakan parking pom banyak, recommended, thank you
Find this review helpful?
A***D
icon-origin-TRAVELOKA
6.3
/10
Reviewed 104 week(s) ago
Tempat cantik, tapi service hancur, tandas kotor, bantal ada sarung
1 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 109 week(s) ago
Apartment 318, room no 2 glass door broken then floor vinyl at sink area damage. Toilet ceiling also need to touch up, then please mark your heater which one for hot and cold. Others is good about this hotel, very nice atmosphere here then walk distance to Kea Farm (around 400meter)
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Ahmad S. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 122 week(s) ago
Great experience there. Good view. Comfortable. Big room. Good service. Dekat dengan kemudahan.
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Bethany E. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 129 week(s) ago
The room was nice, the view look good, all the strategic locations are near from the hotel, will book nova again next time, thnks!
1 people find it helpful
Ismazura I.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 130 week(s) ago
Entering 2 smelly rooms, the reception is far from the hotel room, the counter attendant is not very friendly, can't remember the name. But the room is very spacious, but there is no fan in the room. The fan is only outside near the TV. Overall ok. There is a microwave kettle.
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1 people find it helpful
Yap C. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Good price and spacious room.
2 people find it helpful
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Mohd S. B. A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 131 week(s) ago
Best, clean. Satisfied, can come again
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Rosliza Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 140 week(s) ago
Comfortable hotel, spacious room, downstairs there is a mall where you can eat.
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Norasyikin BintiRoszaini
icon-origin-TRAVELOKA
6.0
/10
Reviewed 142 week(s) ago
Should put clear instruction and clear signage where is the reception to check in. Should inform that all guest have to check in at the nova retreat reception. The building looks a bit old but the apartment spacious. Can be improve on the cleanliness especially in the toilet area. You have to go for buffet breakfast at the mall/hotel building as I was at the retreat building which I find it very inconvenient.
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Shafiq
icon-origin-TRAVELOKA
8.4
/10
Reviewed 148 week(s) ago
Hi. Saya stay sini dengan family. Room memang spacious. Sesuai untuk family. Receptionists pun peramah. Nearby hotel banyak convenience store which is awesome, nearby sheep sanctuary, raaju’s hill strawberry farm, EQ farm, and much more. The thing yang a bit lack dekat sini, hotel agak mcm tak terjaga sangat. Bathroom mouldy, lampu tak cerah, agak scary lah untuk yang first timer datang menginap. Lagi satu, parking nak keluar masuk, leceh sikit sebab nak kena validate dekat bangunan lain, kita menginap dekat bangunan lain, tak jauh pun but still a bit leceh to go here and there just to validate. Saya cadangkan untuk buat satu validate parking machine dekat level b1 bangunan the square tu. Senang untuk semua. Bestnya dekat sini room sangat sejuk siang malam even cerah matahari pun, still sejuk walaupun air conditioning tiada langsung. And thats it, highly recommended! 8/10 would love to come again!
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1 people find it helpful
noor h. b. j.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 152 week(s) ago
Nice hotel. Pleasant stay with family.
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NOR I. S. B. I.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 182 week(s) ago
All is okay like a 5 star hotel. Not okay is there so scary. Television off itself 🥲 Tengah malam suram dan sangat menakutkan
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Sumayyah P.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 189 week(s) ago
The smell of the pump, the room is not clean, the sheets are dirty. The drinking cup is leaking, unusable, the parking lot is dirty, the whole thing is out.
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Syarifah S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 197 week(s) ago
The process check in & check out are smooth. The penthouse are spacious. They have sky garden so we can hang out there. Suitable for family gathering. The location are nearby attractions. The view are stunning. I love this place so much.
2 people find it helpful
NOR F. B. M. Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 198 week(s) ago
Very spacious and clean room. Nice view from balcony. I check in this hotel for my seminar and luckily the ballroom is same floor with my hotel. Will repeat again this staycation.
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Kamarudzaman K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 198 week(s) ago
Neat and well worth a large and comfortable room
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1 people find it helpful
Shaiful A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 202 week(s) ago
Musty smell, bed sheet not clean, slippery toilet, some lights faulty.
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Nova Highlands Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Nova Highlands Hotel

Traveloka (1,305)
Other sources (332)
8.2
Very Good
From 1,305 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.3

Meal

7.5

Location

8.5

Service and Facilites

7.9

People often mention about Nova Highlands Hotel
All
Accessibility (2)
Family Friendly (2)
Staff Friendliness (1)
Activity Option (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nova Highlands Hotel

Number of reviews per page
20
40
Customer reviews
Nik H. B. D.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 93 week(s) ago
The reception counter is not located under the one room. We need to walk about 200 meter to check in or validated the parking access. There are a lot of under roof parking space. The 1 bedroom is spacious with balcony and simple kitchenet. The cleanliness not at the top norch but still acceptable. The only thing is the pillow is too thin and old.
Read More
Find this review helpful?
Nurul N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 103 week(s) ago
This hotel needs to upgrade items inside the room, i.e., one mini fridge at least in the room. Should put AC inside the room as well because sometimes the weather in Cameron is sunny during the day time. Otherwise, this hotel location is strategic, near to Nova Centrum, and the location is attached to the mall building as well. Should be upgraded if can have room service as well, thank you.
Read More
2 people find it helpful
NOR A. B. M. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 103 week(s) ago
Apartment luas dan selesa cuma kipas berhabuk selipar disposable tidak disediakan parking pom banyak, recommended, thank you
Find this review helpful?
A***D
icon-origin-TRAVELOKA
6.3
/10
Reviewed 104 week(s) ago
Tempat cantik, tapi service hancur, tandas kotor, bantal ada sarung
1 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 109 week(s) ago
Apartment 318, room no 2 glass door broken then floor vinyl at sink area damage. Toilet ceiling also need to touch up, then please mark your heater which one for hot and cold. Others is good about this hotel, very nice atmosphere here then walk distance to Kea Farm (around 400meter)
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Ahmad S. J.
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8.5
/10
Reviewed 122 week(s) ago
Great experience there. Good view. Comfortable. Big room. Good service. Dekat dengan kemudahan.
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Bethany E. M.
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8.8
/10
Reviewed 129 week(s) ago
The room was nice, the view look good, all the strategic locations are near from the hotel, will book nova again next time, thnks!
1 people find it helpful
Ismazura I.
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8.1
/10
Reviewed 130 week(s) ago
Entering 2 smelly rooms, the reception is far from the hotel room, the counter attendant is not very friendly, can't remember the name. But the room is very spacious, but there is no fan in the room. The fan is only outside near the TV. Overall ok. There is a microwave kettle.
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1 people find it helpful
Yap C. H.
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9.7
/10
Reviewed 130 week(s) ago
Good price and spacious room.
2 people find it helpful
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Mohd S. B. A.
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8.0
/10
Reviewed 131 week(s) ago
Best, clean. Satisfied, can come again
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Rosliza Z.
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9.7
/10
Reviewed 140 week(s) ago
Comfortable hotel, spacious room, downstairs there is a mall where you can eat.
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Norasyikin BintiRoszaini
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6.0
/10
Reviewed 142 week(s) ago
Should put clear instruction and clear signage where is the reception to check in. Should inform that all guest have to check in at the nova retreat reception. The building looks a bit old but the apartment spacious. Can be improve on the cleanliness especially in the toilet area. You have to go for buffet breakfast at the mall/hotel building as I was at the retreat building which I find it very inconvenient.
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Shafiq
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8.4
/10
Reviewed 148 week(s) ago
Hi. Saya stay sini dengan family. Room memang spacious. Sesuai untuk family. Receptionists pun peramah. Nearby hotel banyak convenience store which is awesome, nearby sheep sanctuary, raaju’s hill strawberry farm, EQ farm, and much more. The thing yang a bit lack dekat sini, hotel agak mcm tak terjaga sangat. Bathroom mouldy, lampu tak cerah, agak scary lah untuk yang first timer datang menginap. Lagi satu, parking nak keluar masuk, leceh sikit sebab nak kena validate dekat bangunan lain, kita menginap dekat bangunan lain, tak jauh pun but still a bit leceh to go here and there just to validate. Saya cadangkan untuk buat satu validate parking machine dekat level b1 bangunan the square tu. Senang untuk semua. Bestnya dekat sini room sangat sejuk siang malam even cerah matahari pun, still sejuk walaupun air conditioning tiada langsung. And thats it, highly recommended! 8/10 would love to come again!
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noor h. b. j.
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8.5
/10
Reviewed 152 week(s) ago
Nice hotel. Pleasant stay with family.
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NOR I. S. B. I.
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6.4
/10
Reviewed 182 week(s) ago
All is okay like a 5 star hotel. Not okay is there so scary. Television off itself 🥲 Tengah malam suram dan sangat menakutkan
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Sumayyah P.
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5.4
/10
Reviewed 189 week(s) ago
The smell of the pump, the room is not clean, the sheets are dirty. The drinking cup is leaking, unusable, the parking lot is dirty, the whole thing is out.
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Syarifah S.
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8.5
/10
Reviewed 197 week(s) ago
The process check in & check out are smooth. The penthouse are spacious. They have sky garden so we can hang out there. Suitable for family gathering. The location are nearby attractions. The view are stunning. I love this place so much.
2 people find it helpful
NOR F. B. M. Z.
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8.5
/10
Reviewed 198 week(s) ago
Very spacious and clean room. Nice view from balcony. I check in this hotel for my seminar and luckily the ballroom is same floor with my hotel. Will repeat again this staycation.
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Kamarudzaman K.
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8.5
/10
Reviewed 198 week(s) ago
Neat and well worth a large and comfortable room
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1 people find it helpful
Shaiful A.
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6.1
/10
Reviewed 202 week(s) ago
Musty smell, bed sheet not clean, slippery toilet, some lights faulty.
1 people find it helpful
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