Heritage Hotel Cameron Highlands

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8.3
/10
Very Good
2,481 reviews

What Guests Say About Their Stay

Mohd

9.4
/ 10
This hotel has an easy route to find. The building is very unique, like English-style. Check-in and check-out times are very good and not rigid like other hotels. The room is also very clean and comfortable with beautiful views. The price is very cheap because I use points from this app.

H***i

10.0
/ 10
The staff is very friendly and very helpful. The hotel and rooms are beautiful.
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POOBALAN C.

10.0
/ 10
The hotel location is very good. It is close to town and has a nice scenery from the top. The rooms are spacious and the breakfast area has a great view. I loved practically everything there. Waiting to make a trip there again.

Ronaldi M. A.

9.4
/ 10
Although the hotel is quite old, the facilities and rooms are very good and comfortable. The view from the balcony is also very beautiful. Will definitely come back here next time.

Dzul H. A. R.

9.7
/ 10
Very good service by the hotel. I want bedroom with large bed(i bought twin bed), balcony and bath tub and they able to provide all of this. The room was very spacious, good lighting and clean bathroom too.
In the Area
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Jalan Gereja, Tanah Rata, , Tanah Rata, Cameron Highlands, Pahang, Malaysia, 39000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Heritage Hotel Cameron Highlands provides a wonderful stay you desire when you are out on a vacation with family and friends to Tanah Rata area of Cameron Highlands. This exclusive four-star hotel gives you a majestic hotel experience at price that is worthy of paying. Heritage Hotel Cameron Highlands is situated at Jalan Gereja, Tanah Rata, Cameron Highlands. Considering it is just ten minutes away from the city centre of Tanah Rata, as a visitor, you can expect that during your stay here, you will find yourself hardly getting bored because of its close proximities to some of the highly visited attractions around. Besides that, the hotel itself is situated nearby a couple of the interesting spots around town that you can look forward to take a stroll and enjoy the view.
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What's around Heritage Hotel Cameron Highlands

Jalan Gereja, Tanah Rata, , Tanah Rata, Cameron Highlands, Pahang, Malaysia, 39000
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Lobby Heritage Hotel Cameron Highlands
Exterior 2 Heritage Hotel Cameron Highlands

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Overview of Heritage Hotel Cameron Highlands

Half-timbered facades, pitched rooflines, and a cool mountain climate set Heritage Hotel Cameron Highlands apart from the more generic concrete blocks that line much of the Cameron Highlands hillside. Built in a distinctly Tudor-style architectural language, the property spans seven floors and 238 rooms on Jalan Gereja in Tanah Rata, Pahang, giving it one of the larger room inventories among hotels in the district. Sitting at roughly 1,300 metres above sea level, the hotel benefits from the same year-round cool climate — generally in the 15 to 25 degree Celsius range — that has made Cameron Highlands a long-standing hill-station retreat for travellers escaping the heat of lowland Malaysia. Every room at the property comes with its own private balcony, a design choice that lets guests take in the highland air and garden views directly from their room rather than only from shared common areas. The hotel's official description frames it as blending "traditional charm with contemporary amenities," an approach reflected in its manicured gardens, function spaces, and heritage-style public areas. On Traveloka, the property carries a guest rating in the very good range, drawing feedback that highlights family-friendly amenities and value-for-money pricing, alongside occasional notes from guests about the age of some furnishings. Its position within walking distance of Tanah Rata's town centre — roughly an eight-minute walk according to the hotel's own site — makes it a practical base for travellers who want to explore on foot rather than rely on taxis for every outing. Together, the architecture, elevation, and room count make Heritage Hotel Cameron Highlands one of the more distinctive large-format stays in the area.

Room Types at Heritage Hotel Cameron Highlands

Standard Room

The Standard Room is the entry-level category at Heritage Hotel Cameron Highlands and is positioned as the hotel's budget-conscious option. It comes fitted with a ceiling fan, an LCD television, and a mini fridge, giving guests the basics for a short highland stay without the frills of the higher categories. Like every room type at the property, the Standard Room includes a private balcony, so even travellers booking the lowest tier still get direct outdoor access and a view of the surrounding gardens or town. This category tends to suit solo travellers, couples on a tight budget, or guests who plan to spend most of their waking hours out exploring tea plantations and strawberry farms rather than lounging in the room itself.

Superior Room

Stepping up from Standard, the Superior Room measures approximately 32 square metres and is available in a range of flexible bed configurations, including a king bed, twin beds, a queen plus a single, or a triple-single layout. This flexibility makes the Superior category a practical choice for small families or groups of friends who need a specific bed arrangement rather than a fixed double or twin setup. Rooms in this tier open onto either garden or town views, and the private balcony carries through as a shared feature across the whole property. Given the moderate size step-up from Standard, Superior Rooms are a reasonable middle-ground pick for travellers who want a bit more room to spread out without paying for the hotel's top categories.

Deluxe Room

Described by the hotel as its most popular category, the Deluxe Room is larger still at around 38 square metres and is positioned to offer more panoramic views than the lower tiers. It comes with a DVD player and an in-room safety deposit box, both useful additions for travellers carrying valuables or wanting in-room entertainment during Cameron Highlands' cooler evenings. The larger footprint and elevated outlook make this the category most guests gravitate toward when booking a highland getaway that leans slightly more toward comfort than budget. As with the rest of the hotel, guests should confirm the exact bed configuration and current view assignment at the time of booking, since availability can shift by season.

Family Room

The Family Room is built specifically around group and family travel, sleeping up to four guests with a king bed paired with two single beds. It also includes a more spacious living area compared with the other categories, giving families room to gather rather than being confined to sleeping space alone. This makes it a sensible option for parents travelling with children or two couples sharing a room to manage costs, particularly given the hotel's already family-friendly reputation among past guests. Travellers considering this room type should check current bedding and exact square footage at the time of booking, as configurations can be adjusted by the property from time to time.

Facilities and Amenities

Heritage Hotel Cameron Highlands is built around a fairly extensive set of shared spaces, reflecting its role as both a leisure stay and a function-hosting property. Guests have access to a fitness centre, a rooftop terrace, and manicured gardens that make the most of the hotel's elevated, cooler setting. An arcade or game room adds a diversion for younger guests and families, while a children's playground gives the property a further family-oriented edge relative to smaller boutique stays in the area. On the practical side, the hotel provides complimentary WiFi, free self-parking, an elevator serving its seven floors, and a 24-hour front desk for guests arriving outside standard hours. Laundry facilities and concierge services round out the day-to-day conveniences, while the presence of dedicated meeting and function facilities, including a ballroom, signals that the property regularly hosts events, conferences, and larger group bookings alongside individual leisure stays.

  • Fitness centre and rooftop terrace
  • Manicured gardens and children's playground
  • Arcade/game room
  • Complimentary WiFi throughout
  • Free self-parking and an elevator
  • 24-hour front desk and concierge services
  • Laundry facilities
  • Meeting/function facilities and a ballroom

Location and Getting There

Heritage Hotel Cameron Highlands sits on Jalan Gereja in Tanah Rata, one of the two main towns that anchor the Cameron Highlands district alongside Brinchang. According to the hotel's own site, the property is about an eight-minute walk from Tanah Rata's town centre, putting restaurants, shops, and the local bus station within easy reach on foot. For travellers coming from the west coast, the hotel notes a drive of roughly three and a half hours from Kuala Lumpur and about two hours from Ipoh, with several route options via the North-South Highway, the Simpang Pulai interchange, or the Gua Musang road, depending on where a journey originates. Cameron Highlands itself has no airport or rail link, so most visitors arrive either by private car, hired transport, or long-distance coach connecting from Kuala Lumpur, Ipoh, or Penang, before continuing the final winding mountain stretch up to Tanah Rata. Travellers flying into Malaysia from further afield can compare routes and book flights on Traveloka into Kuala Lumpur or Penang before making the onward highland drive. Once settled in, the hilltop position of the hotel means many of the district's best-known tea estates, strawberry farms, and viewpoints are a short drive away rather than requiring a long transfer, which suits travellers who want to base themselves in one place and take day trips outward.

Dining at Heritage Hotel Cameron Highlands

The hotel operates several on-site dining and drinking venues rather than relying on a single restaurant, starting with the Rainforest Coffee House, its main all-day dining outlet. Jasmine Garden serves Cantonese cuisine for guests looking for a more focused Chinese menu, while the Vintage Bar and Vintage Tea Lounge offer more relaxed settings for a drink or afternoon tea in keeping with the property's colonial-leaning aesthetic. Room service is also available for guests who prefer to eat without leaving their room, particularly useful on cooler evenings when the highland temperature drops. Beyond the hotel gates, Tanah Rata's town centre — a short walk away — has its own concentration of local eateries, cafes, and steamboat restaurants that guests often combine with the hotel's own outlets during a stay. Travellers wanting to plan visits to nearby tea plantations, farms, or other Cameron Highlands attractions alongside their meals can browse activities and things to do on Traveloka to fill out an itinerary around the hotel.

Why Stay at Heritage Hotel Cameron Highlands

The clearest reason to choose this property is its scale combined with its architecture — a 238-room Tudor-style hotel is a rarer format in Cameron Highlands than the smaller guesthouses and boutique inns that dominate the area, and it gives Heritage Hotel Cameron Highlands more capacity for group and family bookings than most alternatives nearby. Every room's private balcony is a genuine differentiator, letting guests enjoy the district's cool climate directly from their room rather than only in communal gardens. The breadth of facilities — from a fitness centre and rooftop terrace to a dedicated ballroom and multiple meeting rooms — also makes it a workable choice for travellers combining leisure with a small conference, retreat, or family celebration, not just a straightforward overnight stay. Its walking-distance position to Tanah Rata town centre adds convenience for guests without a car, while the range of dining options on-site reduces the need to go out for every meal. Guest feedback collected on Traveloka consistently points to the property's family-friendly amenities and value pricing as recurring strengths, even as some reviews note that furnishings in parts of the hotel show their age — a reasonable trade-off for travellers prioritising space, facilities, and location over having the newest interiors in town.

Tips for Booking Heritage Hotel Cameron Highlands on Traveloka

Given the flexible bed configurations across Superior and higher room categories, it is worth checking the specific configuration shown at the time of booking rather than assuming a fixed setup, since options like king, twin, or triple-single layouts can vary by date and availability. Travellers planning an early arrival should note that early check-in is subject to availability and may carry an additional fee, so confirming timing in advance helps avoid surprises on arrival day. A security deposit is required at check-in, with the amount varying by room type, and a nightly sustainability-related charge applies locally and is typically settled directly with the hotel rather than being bundled into the online rate — travellers should budget for this qualitatively rather than expect an all-inclusive headline price. Because Cameron Highlands weather stays cool year-round, packing layers is worth doing regardless of which room category is booked. For travellers who want to compare this property against other options in the same town before finalising a booking, it's worth browsing other hotels on Traveloka to weigh room size, facilities, and location side by side. Booking a night or two extra is also worth considering, since the district's spread-out attractions reward a slower pace rather than a rushed day trip.

Other Popular Hotels in Cameron Highlands

Copthorne Cameron Highlands

  • Hotel details: A 4-star international-chain property in Kea Farm, Brinchang, around 3 km north of Brinchang town centre, popular for its resort-style facilities.
  • Review: Rated positively by guests, recognised as a "Preferred Partner Plus" property noted for good value in its class.
  • Room types: Standard, Superior, Deluxe, Family, and Suite rooms.
  • Facilities: An indoor heated swimming pool, fitness centre, children's playground, game room, landscaped gardens, and a large Cameron Ballroom for events.

Century Pines Resort Cameron Highlands

  • Hotel details: A 4-star resort set among pine trees on Jalan Masjid in central Tanah Rata, suited to families and groups.
  • Review: Rated very good by guests on Traveloka.
  • Room types: Superior, Deluxe, Junior Suite, and Family Suite categories.
  • Facilities: An indoor heated swimming pool, gymnasium, pine-tree gardens, a restaurant, and a tour desk for arranging local attractions.

Rosa Passadena

  • Hotel details: A 3-star, 113-room hotel across 5 floors in Bandar Baru Brinchang, a practical mid-range base in Brinchang.
  • Review: Rated very good by guests, who often praise spacious rooms and included breakfast.
  • Room types: Family rooms with configurations such as two queen beds, alongside standard accommodations.
  • Facilities: A restaurant serving breakfast, lunch, and dinner, free WiFi in public areas and rooms, and conference/meeting rooms.

Hotel De'La Ferns

  • Hotel details: A 3-star, 75-room property across 5 floors on Jalan Besar between Tanah Rata and Brinchang.
  • Review: Rated very good by guests, who highlight friendly staff and a peaceful, scenic setting.
  • Room types: Deluxe rooms, Family rooms, and Suites.
  • Facilities: A restaurant and coffee shop, ample parking, an elevator, WiFi in public and in-room areas, and meeting rooms.

Zetter Suites @ Cameron

  • Hotel details: A compact serviced-apartment property at Barrington Square in Tanah Rata, geared toward guests who want a kitchenette and longer stays.
  • Review: Rated very good by guests, who note its strategic location near the night market.
  • Room types: Studio Suite, 2-Bedroom Suites, and 3-Bedroom Suites.
  • Facilities: Secure parking, an elevator, free WiFi in public areas, and 24-hour security with multilingual staff.

Zenith Hotel Cameron

  • Hotel details: A 100-room hotel across 7 floors on Jalan Majlis in Tanah Rata, within easy reach of local shops and restaurants.
  • Review: Rated highly by guests, who describe rooms as clean, comfortable, and spacious.
  • Room types: Standard Rooms, Deluxe Rooms, and Family Suites.
  • Facilities: An outdoor swimming pool, fitness centre, sauna, free parking and WiFi, plus business centre and conference rooms.

Oakwood Cameron Highlands

  • Hotel details: Part of the Oakwood serviced-residence brand, offering an apartment-style stay in Cameron Highlands for travellers who prefer self-catering options.
  • Review: Positioned as a longer-stay-friendly alternative to traditional hotel rooms in the district.
  • Room types: Serviced apartment-style suites; check the listing for current configurations.
  • Facilities: Self-catering conveniences typical of the Oakwood brand; see the listing for the current on-site facility list.

To start planning a wider Malaysia trip around a Cameron Highlands stay, visit the Traveloka homepage for flights, activities, and more hotel options.

All facilities in Heritage Hotel Cameron Highlands

Entertainment Facility Heritage Hotel Cameron Highlands
Entertainment Facility
Common Space Heritage Hotel Cameron Highlands
Common Space
Lobby Heritage Hotel Cameron Highlands
Lobby
Accommodation Services Heritage Hotel Cameron Highlands
Accommodation Services
Exterior Heritage Hotel Cameron Highlands
Exterior

Family-friendly Facilities

  • Kids club

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Barbecue
  • Library

Connectivity

  • Free WiFi

General

  • AC
  • Family room

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • Late check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Hair salon

Sports and Recreations

  • Game room
  • Golf course

Accommodation Policy & General Information in Heritage Hotel Cameron Highlands

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

General Check-in Instructions

Effective from 14 January 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.
Implementation of security deposit will take effect starting 1st February 2023: Studio Suite King, Studio Suite Twin and Studio Suite Hollywood Twin - RM200 Studio Residence King, Studio Residence Twin, Studio Residence Hollywood Twin and 2 Bedroom Family Suite - RM300 2 Bedroom Family Residence - RM400 3 Bedroom Family Residence - RM500
Early check-in is subject to room availability. An early check-in fee of RM150 will be charged for arrivals before the standard check-in time. Kindly note that early check-in cannot be guaranteed and will be confirmed upon arrival.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Heritage Hotel Cameron Highlands
238
Number of floors in Heritage Hotel Cameron Highlands
7
Another facilities in Heritage Hotel Cameron Highlands
Kids club, Babysitting with surcharge, Barbecue, Library, Free WiFi

Frequently asked question in Heritage Hotel Cameron Highlands

What time is check-in and check-out at Heritage Hotel Cameron Highlands?
Check-in at Heritage Hotel Cameron Highlands is from 3:00 PM and check-out is by 12:00 noon. Early check-in may be available on request subject to room availability, and it can carry an additional fee, so it is worth confirming directly with the hotel or checking your Traveloka booking details in advance.
What room types are available at Heritage Hotel Cameron Highlands?
Heritage Hotel Cameron Highlands offers four main room categories: Standard Room, Superior Room, Deluxe Room, and Family Room. Superior rooms are around 32 square metres with flexible bed layouts, Deluxe rooms are around 38 square metres and the most popular category, and Family Rooms sleep up to four guests.
Where is Heritage Hotel Cameron Highlands located?
Heritage Hotel Cameron Highlands is located on Jalan Gereja in Tanah Rata, Cameron Highlands, Pahang, roughly an eight-minute walk from Tanah Rata town centre. It sits at about 1,300 metres elevation, giving it the cool highland climate the district is known for.
Does Heritage Hotel Cameron Highlands have WiFi?
Yes, Heritage Hotel Cameron Highlands provides complimentary WiFi for guests. Coverage is available in the hotel's common areas as part of the property's standard amenities, alongside other conveniences like a 24-hour front desk and free self-parking.
What dining options are available at Heritage Hotel Cameron Highlands?
Heritage Hotel Cameron Highlands has several on-site outlets, including the Rainforest Coffee House for all-day dining, Jasmine Garden for Cantonese cuisine, and the Vintage Bar and Vintage Tea Lounge for drinks and tea. Room service is also available for guests who prefer to dine in their room.
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More Reviews from Other Guests in Heritage Hotel Cameron Highlands

8.6
Very Good
From 1,819 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about Heritage Hotel Cameron Highlands
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Room Space (23)
Bedroom (21)
Surroundings (20)
Ambiance (20)
Distance to City Center (19)
Bathroom (19)
Accessibility (18)
Staff Friendliness (17)
Check-in/out Time (16)
Family Friendly (15)
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Traveler Reviews Heritage Hotel Cameron Highlands

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Customer reviews
nini
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Everything was good except the water pressure. It could be everyone using at the same time at night.
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Verified Traveler
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6.4
/10
Reviewed 5 week(s) ago
Outdated furniture and fittings. Eager to see it doing a full refurbishment.
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Afiq N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
get early check in. but the room is not completely clean. there is plastic bread in the locker, cigarette box near the closet, and empty bottle on the dressing table. bath towels, 1 of them has dirt marks. Overall, apart from the above issues, the room condition is comfortable and the children like to bathe in the bath up. other accomodation like snooker, games, library are really good. Hopefully the hotel will be more careful in terms of cleanliness.
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1 people find it helpful
N***a
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9.1
/10
Reviewed 10 week(s) ago
The location and ambience is nice, more privacy. The room was clean as well. The staff was friendly and helpful.
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Mohd
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
This hotel has an easy route to find. The building is very unique, like English-style. Check-in and check-out times are very good and not rigid like other hotels. The room is also very clean and comfortable with beautiful views. The price is very cheap because I use points from this app.
1 people find it helpful
N***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
willl come again..room comfort..close to exit..comfortable
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1 people find it helpful
Lee S. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Second time stayed this hotel. Comfortable, spacious, kids like the hotel bathtub. Their buffet breakfast choice is quite good.
1 people find it helpful
N***R
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Tq... Very satisfied staying at this hotel.. This is the 5th time I have stayed here.
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H***g
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10.0
/10
Reviewed 28 week(s) ago
Great service, the price is good, comfortable.
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S***m
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Breakfast is sufficient. Nothing fancy. They do change food selection a bit from day to day. Dated and worn-out furniture in the room, but is relatively clean. Bring insect repellent as you want to open the windows all the time to enjoy cool and refreshing breeze.
1 people find it helpful
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CATTLEYA S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The hotel is old and hasn't been renovated yet, but it's very classic. However, some rooms are dirty.
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M***d
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Leisure
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6.8
/10
Reviewed 34 week(s) ago
Check-in/check-out very slow, could have been better. The bathroom had watermark stains. Construction noise until 12 midnight. Can hear drilling noise even 2 floors from the construction site (which notice has been brought up by the management until 6 pm). Breakfast had a full spread, but the taste could have been better. So far, it is a less comfortable stay compared to the last visit.
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M***d
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Leisure
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9.1
/10
Reviewed 35 week(s) ago
The staff are friendly, very strategic location, near to all places
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K***l
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10.0
/10
Reviewed 37 week(s) ago
honeymoon hotel, comfortable, quiet, cool.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Friendly staffs. Both running machines were down at gym.
1 people find it helpful
Mohamad z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Good location and great breakfast.
1 people find it helpful
Verified Traveler
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Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 40 week(s) ago
There is a bath tub and easy parking. There are 2 levels of parking.
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1 people find it helpful
Muhammad O. A. B. R.
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Leisure
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8.5
/10
Reviewed 41 week(s) ago
Good facility. The only thing there was still thrash left inside room especially at balcony. Room service may not check properly
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Noor H. I. B. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Strategic place to stay very cool🥶
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Best, comfortable and clean.
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Exterior 4 Heritage Hotel Cameron Highlands

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.