Rainbow Paradise Premium Resorts @Tanjung Bungah

7.8
/10
Pleasant
1,632 reviews

What Guests Say About Their Stay

Staff Friendliness (8)
Room Space (8)
Distance To City Center (6)
Check-in/out Time (6)
Z***a
9.4
/ 10
I had a wonderful stay. The scenery was absolutely beautiful, especially being so close to the beach. It was a relaxing and enjoyable experience, would definitely visit again!
NUR I. B. A. W.
8.5
/ 10
Amazing stay. Brought my kids and the loved it. The beach was right beside the pool. The pool and breakfast was great. The bathtub in the room was a great bonus for the kids. The breakfast was yummy too.
Aima A.
8.5
/ 10
Nice room and nice service and delicious food
Soong Wee Phin
10.0
/ 10
I like my stay because in Penang it's forever great.
Nurul Hidayah Binti Ishak
9.7
/ 10
A great stay! Nice room with nice view.
In the Area
See Map
527, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, Penang, Malaysia, 11200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Rainbow Paradise Beach Resort Penang is a four-star hotel that is known for its beautiful location with a spectacular view of the ocean and hills. It is built along No 527, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, 11200, Penang, Malaysia. This hotel is built to accommodate the needs of both leisure and business travelers. It is also perfect for those traveling with their families. Rainbow Paradise Beach Resort Penang is 23.6 km away from the nearest airport which is the Penang International Airport. This hotel in Penang offers 3 different types of rooms and they are Deluxe Studio Suite, Deluxe Family Suite and Deluxe Paradise Suite. Each room is equipped with high-quality in-room facilities. Aside from that, Rainbow Paradise Beach Resort Penang also provides amazing hotel facilities to make your stay even more memorable. Shifting to dining, this hotel offers 3 different dining areas and they are Laguna Bay Beach Bar, Bites & Brews and Mangrove Cafe where you can enjoy delicious cuisines and drinks. Considering how strategic the location is, there are various tourist attraction spots you can visit including Tanjung Bungah Floating Mosque, Straits Quay Marina Mall and Penang Botanic Gardens.
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What's around Rainbow Paradise Premium Resorts @Tanjung Bungah

527, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, Penang, Malaysia, 11200
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Lobby Rainbow Paradise Premium Resorts @Tanjung Bungah
Lobby 2 Rainbow Paradise Premium Resorts @Tanjung Bungah

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Overview of Rainbow Paradise Premium Resorts @Tanjung Bungah

Rainbow Paradise Premium Resorts @Tanjung Bungah offers a tranquil escape with its beachfront location and relaxed atmosphere. The resort's design blends seamlessly with the natural surroundings, creating a serene environment for guests. Situated near the beach, the hotel provides easy access to the sandy shores and the calming sea. The surrounding neighbourhood has a laid-back vibe, perfect for those seeking a peaceful retreat. While it's a bit removed from the bustling city centre, affordable bus connections are available for those wanting to explore further afield. Rainbow Paradise Premium Resorts @Tanjung Bungah distinguishes itself through its commitment to comfort and affordability, making it an ideal choice for budget-conscious travellers seeking a relaxing beach getaway.

Rainbow Paradise Premium Resorts @Tanjung Bungah

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Rainbow Paradise Premium Resorts @Tanjung Bungah Facilities

Featuring 200 rooms in total, Rainbow Paradise Premium Resorts @Tanjung Bungah offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Rainbow Paradise Premium Resorts @Tanjung Bungah cater to a variety of guests. Families will appreciate the kid-friendly pool and play areas, while digital nomads can take advantage of the reliable Wi-Fi available throughout the property. Leisure travellers will find the spa services and beachfront access particularly appealing. Groups can enjoy the spacious common areas and on-site dining options.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Rooms are designed with comfort in mind, featuring complimentary Wi-Fi, comfortable bedding, and private bathrooms. Many rooms also include a dedicated workspace, making it easy to stay connected and productive during your stay. In-room conveniences such as tea and coffee making facilities add to the overall comfort.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Rainbow Paradise Premium Resorts @Tanjung Bungah

Expect a relaxed and friendly ambience at Rainbow Paradise Premium Resorts @Tanjung Bungah. The daily vibe is generally quiet and peaceful, especially in the mornings. Evenings are slightly more vibrant, with guests gathering in the common areas to socialise and enjoy the sunset views. While specific organised tours may vary, the hotel staff can often assist with arranging local excursions. Insider tip: familiarise yourself with the check-in process in advance to ensure a smooth arrival. It's also worth noting that modest attire is appreciated when visiting local religious sites.

How to Get to Rainbow Paradise Premium Resorts @Tanjung Bungah

The nearest major international airport is located approximately 30-60 minutes away by taxi. Affordable bus connections to the city centre are also available from the airport. While there isn't a train station directly adjacent to the hotel, the bus network provides convenient access to various parts of the island.

Food Near Rainbow Paradise Premium Resorts @Tanjung Bungah

Rainbow Paradise Premium Resorts @Tanjung Bungah typically provides breakfast options for guests. While self-catering facilities may be limited, there are several nearby cafs and restaurants offering a range of cuisines. For a taste of local flavours, try the Nasi Lemak or Char Kway Teow at one of the nearby hawker stalls. Budget-friendly options are plentiful, with many small eateries offering delicious and affordable meals. Convenience stores are also within walking distance for snacks and drinks.

Things to Do Around Rainbow Paradise Premium Resorts @Tanjung Bungah

The area surrounding Rainbow Paradise Premium Resorts @Tanjung Bungah offers a variety of attractions. A historic temple is located a short distance away, offering a glimpse into the local culture. A lively night market operates nearby, providing an opportunity to sample local street food and purchase souvenirs. For those seeking outdoor activities, a riverside park offers scenic walking trails and picnic spots. A one-day walkable highlights itinerary could include a visit to the temple, a stroll through the park, and an evening exploring the night market. For a two-day extended stay, consider visiting some of the more remote beaches or taking a boat trip to nearby islands. Daytime activities include swimming, sunbathing, and exploring the local shops, while evening options include enjoying a seafood dinner at a beachfront restaurant.

Why Rainbow Paradise Premium Resorts @Tanjung Bungah is Popular Among Travellers

Rainbow Paradise Premium Resorts @Tanjung Bungah is particularly popular among travellers due to its affordability and convenient beachfront location. Repeat visitors often appreciate the friendly staff and the relaxed atmosphere. The hotel offers excellent value-for-money, providing a comfortable stay without breaking the bank. The unique experience of waking up to the sound of the waves and enjoying stunning sunset views is a major draw for many guests.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a sea view for the best experience. When packing, remember to bring light, breathable clothing suitable for the tropical climate. An adaptor may be necessary for your electronic devices. It's also a good idea to carry insect repellent. While English is widely spoken, learning a few basic Malay phrases can enhance your interactions with the locals. Be mindful of local customs and traditions, and always be respectful of religious sites.

Best Time to Stay at Rainbow Paradise Premium Resorts @Tanjung Bungah

The best time to stay at Rainbow Paradise Premium Resorts @Tanjung Bungah depends on your preferences. The peak season is typically during the summer months, when the weather is sunny and warm. However, this is also the busiest and most expensive time to visit. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable. Local events and festivals take place throughout the year, so it's worth checking the calendar before you book. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in Rainbow Paradise Premium Resorts @Tanjung Bungah

Bar, Cafe and Lounge Rainbow Paradise Premium Resorts @Tanjung Bungah
Bar, Cafe and Lounge
Swimming Pool Rainbow Paradise Premium Resorts @Tanjung Bungah
Swimming Pool
Fitness Center Rainbow Paradise Premium Resorts @Tanjung Bungah
Fitness Center
Functional Hall Rainbow Paradise Premium Resorts @Tanjung Bungah
Functional Hall
Lobby Rainbow Paradise Premium Resorts @Tanjung Bungah
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Beach towel
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Shops

Transportation

  • Limited parking
  • Parking with surcharge
  • Secure parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Rainbow Paradise Premium Resorts @Tanjung Bungah

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Message from Rainbow Paradise Beach Resort: Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rainbow Paradise Premium Resorts @Tanjung Bungah
200
Number of floors in Rainbow Paradise Premium Resorts @Tanjung Bungah
25
Another facilities in Rainbow Paradise Premium Resorts @Tanjung Bungah
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in Rainbow Paradise Premium Resorts @Tanjung Bungah

What are available facilities at Rainbow Paradise Premium Resorts @Tanjung Bungah?
There are top facilites at Rainbow Paradise Premium Resorts @Tanjung Bungah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rainbow Paradise Premium Resorts @Tanjung Bungah?
The standard check-in time at Rainbow Paradise Premium Resorts @Tanjung Bungah is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Rainbow Paradise Premium Resorts @Tanjung Bungah provide breakfast?
Yes, Rainbow Paradise Premium Resorts @Tanjung Bungah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Rainbow Paradise Premium Resorts @Tanjung Bungah have?
Rainbow Paradise Premium Resorts @Tanjung Bungah is a 4.0-star hotel.
How many floors does Rainbow Paradise Premium Resorts @Tanjung Bungah have?
Rainbow Paradise Premium Resorts @Tanjung Bungah has 25 floors.
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More Reviews from Other Guests in Rainbow Paradise Premium Resorts @Tanjung Bungah

7.4
Pleasant
From 915 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rainbow Paradise Premium Resorts @Tanjung Bungah

Number of reviews per page
20
40
Top reviews
martin Brian Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was great and good value for money but building starting to show signs of lack of investment. Breakfast was nice but for such a large hotel would expect more options espically when full on weekend. Nice being outside of city centre but bus out the front gets you into town centre 15 - 20 minutes. Great staff
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Need to update service
Takeshi
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It took a while to receive my towel, so I couldn't take a shower till then. Also bathtub was there, but no hot water. Other than that, the view was great, very spacious, and especially the beach bar was awesome at night.
Cherry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

good
Mohammed
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I don’t know how it’s get 4 star, when you came off the elevator at 10th floor no air conditioning working and floor was very bad smells, walking to your room wall has mold and inside the room when you flash the toilet sound like alarm for few minutes, side of bathtub has black mold, unbelievable 4 star hotel ???
Imrul
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Old Style
Dean
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Supplied breakfast was horrible. Room and staff great.
Barry
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very clean and quite
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great evening fire shows and Music at the bar on the sand.
Bridget
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The facilities and rooms need to be renovated and updated.
Adnan
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff needs training, management is not involved in supporting staff. Property looks great but the rooms needs some care.
Andrew
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location and staff the property is aged and it is especially noticeable in the rooms.
Masnor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Had a high floor, balcony is facing the sea, Nice to view the sunset.
Susan Carol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We were very aware that the property is needing a refurbishment and this is reflected in the price. We rarely bothered with breakfast as the quality was not overly good, but again we knew that. The pool is beautiful and the pool and groundsmen pretty good when not arguing with private apartment guests over sun beds (apparently they are not allowed to use). No complaints about the cleanliness and the location is perfect for exploring the island. Right up until the last day we would have considered returning. However, the incompetence and rudeness of reception staff put that very firmly out of our minds. On Friday evening I approached reception to enquire about a late check out on Sunday. A very pleasant member of staff advised me that there was no need to pay for an extension as this was free to longer term guests (2 weeks). We were very happy with this. On Saturday I returned again to reception just to confirm our departure time. We were advised that no such request had been made. And, to be honest were spoken to quite badly, although eventually the staff member did begrudgingly confirm. Today, whilst I was leisurely soaking in the bath, there was a hard angry banging on the door. My husband answered and was faced with another member of reception staff and ‘security’ demanding to know why we hadn’t check out. I felt like a criminal and we decided to get out as early as possible, leaving for the airport 5 hours before required. Won’t be back
Read More
swee a
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We don't feel safe at this property . Anyone can use the elevator and even general public can use the pool . Lots of water everywhere on the floor at the corridor leading to the elevator . In afternoon, you see a lot of families from outside come to use the pool- those people are general public . The whole place is dated, it needs a makeover badly .
Read More
Qin
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Property is run down,not maintained,carpets in all hallways etc smell of dampness/mildue PLEASE repair the facility..we had to leave the same night due my wife asthma..
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The room provided had a damage in the main door which posed a security concern, hence my room was changed after a day. The new room provided had the safe locker in a locked condition. Although it was a simple fix for security, it took a day to unlock it. Wifi signal in the room was very bad. The water was not hot, it was barely warm. I checked out a day earlier than planned, the hotel refused to provide a checkout acknowledgement. I had to interact with several people at the reception, only one lady was helpful. Name available if needed.
Read More
Raymond
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

This was the the ninth time I have stayed at Paradise, but the first since 2012. In many respects it has changed but the it wold be unfair to be too harsh as the pandemic will have had a significant affect, which is probably the reason the poolside bar is no longer open and many shops have closed. It was disappointing not to be able to buy snack food and a beer at lunchtime but there are many shops and restaurants within easy walking distance. In previous years we travelled in the European winter months and the hotel was catering for the European market, this no longer seems to be the case and standards have changed. On balance I would continue to stay at Rainbow but I feel that if you are looking for a beach side hotel up to European standards you may be disappointed. For example, they only had six (uncomfortable) sun loungers and they were the same ones that they had in 2003 - all others are in need of repair. There is also limited seating around the pool. They need to work to improve the offering. One positive change is the introduction of Laguna Bay beach bar on site in the evenings which gave the place some atmosphere.
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KRISHNA MOHAN SHARMA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

staff are friendly , need to improve the dining , breakfast varieties, sight seeing transport
Choy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Poor breakfast, very limited variety, only nasi lemak, fried noddles, bread. Dont have fruit, eggs station etc. My room got interfloor leaking problem and shower not working well. Got 1 day no room make up out of my 3 days stay. Not going to stay this place again for my future trip to penang.
Number of reviews per page
20
40

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Exterior 4 Rainbow Paradise Premium Resorts @Tanjung Bungah

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 915 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rainbow Paradise Premium Resorts @Tanjung Bungah

Number of reviews per page
20
40
Top reviews
martin Brian Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was great and good value for money but building starting to show signs of lack of investment. Breakfast was nice but for such a large hotel would expect more options espically when full on weekend. Nice being outside of city centre but bus out the front gets you into town centre 15 - 20 minutes. Great staff
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Need to update service
Takeshi
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It took a while to receive my towel, so I couldn't take a shower till then. Also bathtub was there, but no hot water. Other than that, the view was great, very spacious, and especially the beach bar was awesome at night.
Cherry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

good
Mohammed
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I don’t know how it’s get 4 star, when you came off the elevator at 10th floor no air conditioning working and floor was very bad smells, walking to your room wall has mold and inside the room when you flash the toilet sound like alarm for few minutes, side of bathtub has black mold, unbelievable 4 star hotel ???
Imrul
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Old Style
Dean
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Supplied breakfast was horrible. Room and staff great.
Barry
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very clean and quite
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great evening fire shows and Music at the bar on the sand.
Bridget
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The facilities and rooms need to be renovated and updated.
Adnan
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff needs training, management is not involved in supporting staff. Property looks great but the rooms needs some care.
Andrew
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location and staff the property is aged and it is especially noticeable in the rooms.
Masnor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Had a high floor, balcony is facing the sea, Nice to view the sunset.
Susan Carol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We were very aware that the property is needing a refurbishment and this is reflected in the price. We rarely bothered with breakfast as the quality was not overly good, but again we knew that. The pool is beautiful and the pool and groundsmen pretty good when not arguing with private apartment guests over sun beds (apparently they are not allowed to use). No complaints about the cleanliness and the location is perfect for exploring the island. Right up until the last day we would have considered returning. However, the incompetence and rudeness of reception staff put that very firmly out of our minds. On Friday evening I approached reception to enquire about a late check out on Sunday. A very pleasant member of staff advised me that there was no need to pay for an extension as this was free to longer term guests (2 weeks). We were very happy with this. On Saturday I returned again to reception just to confirm our departure time. We were advised that no such request had been made. And, to be honest were spoken to quite badly, although eventually the staff member did begrudgingly confirm. Today, whilst I was leisurely soaking in the bath, there was a hard angry banging on the door. My husband answered and was faced with another member of reception staff and ‘security’ demanding to know why we hadn’t check out. I felt like a criminal and we decided to get out as early as possible, leaving for the airport 5 hours before required. Won’t be back
Read More
swee a
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We don't feel safe at this property . Anyone can use the elevator and even general public can use the pool . Lots of water everywhere on the floor at the corridor leading to the elevator . In afternoon, you see a lot of families from outside come to use the pool- those people are general public . The whole place is dated, it needs a makeover badly .
Read More
Qin
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Property is run down,not maintained,carpets in all hallways etc smell of dampness/mildue PLEASE repair the facility..we had to leave the same night due my wife asthma..
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The room provided had a damage in the main door which posed a security concern, hence my room was changed after a day. The new room provided had the safe locker in a locked condition. Although it was a simple fix for security, it took a day to unlock it. Wifi signal in the room was very bad. The water was not hot, it was barely warm. I checked out a day earlier than planned, the hotel refused to provide a checkout acknowledgement. I had to interact with several people at the reception, only one lady was helpful. Name available if needed.
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Raymond
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

This was the the ninth time I have stayed at Paradise, but the first since 2012. In many respects it has changed but the it wold be unfair to be too harsh as the pandemic will have had a significant affect, which is probably the reason the poolside bar is no longer open and many shops have closed. It was disappointing not to be able to buy snack food and a beer at lunchtime but there are many shops and restaurants within easy walking distance. In previous years we travelled in the European winter months and the hotel was catering for the European market, this no longer seems to be the case and standards have changed. On balance I would continue to stay at Rainbow but I feel that if you are looking for a beach side hotel up to European standards you may be disappointed. For example, they only had six (uncomfortable) sun loungers and they were the same ones that they had in 2003 - all others are in need of repair. There is also limited seating around the pool. They need to work to improve the offering. One positive change is the introduction of Laguna Bay beach bar on site in the evenings which gave the place some atmosphere.
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KRISHNA MOHAN SHARMA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

staff are friendly , need to improve the dining , breakfast varieties, sight seeing transport
Choy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Poor breakfast, very limited variety, only nasi lemak, fried noddles, bread. Dont have fruit, eggs station etc. My room got interfloor leaking problem and shower not working well. Got 1 day no room make up out of my 3 days stay. Not going to stay this place again for my future trip to penang.
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