Rainbow Paradise Premium Resorts @Tanjung Bungah

7.8
/10
Pleasant
1,632 reviews

What Guests Say About Their Stay

Staff Friendliness (8)
Room Space (8)
Distance To City Center (6)
Check-in/out Time (6)
Z***a
9.4
/ 10
I had a wonderful stay. The scenery was absolutely beautiful, especially being so close to the beach. It was a relaxing and enjoyable experience, would definitely visit again!
NUR I. B. A. W.
8.5
/ 10
Amazing stay. Brought my kids and the loved it. The beach was right beside the pool. The pool and breakfast was great. The bathtub in the room was a great bonus for the kids. The breakfast was yummy too.
Aima A.
8.5
/ 10
Nice room and nice service and delicious food
Soong Wee Phin
10.0
/ 10
I like my stay because in Penang it's forever great.
Nurul Hidayah Binti Ishak
9.7
/ 10
A great stay! Nice room with nice view.
In the Area
See Map
527, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, Penang, Malaysia, 11200

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor tennis court
Beach Bar
Poolside bar
Bar
Children pool
Swimming pool
Early check-in
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Rainbow Paradise Premium Resorts @Tanjung Bungah is located in area / city Tanjung Bungah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Rainbow Paradise Premium Resorts @Tanjung Bungah

527, Jalan Tanjung Bungah, Tanjung Bungah, Pulau Pinang, Penang, Malaysia, 11200
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Lobby Rainbow Paradise Premium Resorts @Tanjung Bungah
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Discover More About Rainbow Paradise Premium Resorts @Tanjung Bungah

What You Might Like - All About Rainbow Paradise Beach Resort

Rainbow Paradise Beach Resort consistently receives rave reviews for its stunning beachfront location. Guests adore waking up to the sound of the waves and stepping directly onto the soft sand. The resort's commitment to exceptional service is another major draw, with staff praised for their friendliness and helpfulness. Many visitors highlight the delicious food, available at various price points, and the wide range of activities offered, ensuring there's something for everyone. Families particularly appreciate the kid-friendly amenities and the overall relaxed atmosphere.

What truly sets Rainbow Paradise Beach Resort apart is its blend of luxury and affordability. You get the feeling of a five-star experience without the hefty price tag. The beautiful landscaping, immaculate rooms, and well-maintained facilities all contribute to a memorable stay. The resort's popularity is a testament to its ability to deliver an exceptional holiday experience at a competitive price. It's a perfect choice for couples, families, and solo travellers seeking a relaxing beach getaway.

One recent guest described their stay as "absolutely idyllic". They praised the "stunning views, delicious food, and incredibly friendly staff". They added that the resort offered "excellent value for money" and that they would "definitely return". This positive feedback reflects the consistently high standards maintained by Rainbow Paradise Beach Resort.

Concept & Design: Rainbow Paradise Beach Resort

Rainbow Paradise Beach Resort boasts a design concept inspired by the vibrant colours and natural beauty of its tropical surroundings. The architecture seamlessly blends modern elegance with traditional island aesthetics, creating a harmonious and inviting atmosphere. Local materials and craftsmanship are incorporated throughout the resort, reflecting a commitment to sustainability and cultural preservation. The overall effect is one of relaxed sophistication, perfectly suited to the tranquil beach setting.

While not designed by a single famous architect, the resort's design team has clearly drawn inspiration from renowned tropical resort designs. The emphasis is on creating spaces that feel both luxurious and comfortable, encouraging guests to unwind and enjoy their surroundings. The use of natural light and ventilation throughout the resort minimises the environmental impact and enhances the feeling of spaciousness.

Stepping into the hotel lobby is like entering an oasis of calm. The high ceilings, lush greenery, and comfortable seating areas create a welcoming and inviting space. Soft lighting and gentle music contribute to the relaxed atmosphere, setting the tone for a truly unforgettable stay. The lobby is a perfect spot to unwind with a drink or simply soak in the ambience before heading to your room.

Different Hotel Room Types Available in Rainbow Paradise Beach Resort

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Consider these

categories of hotel rooms

and

different hotel room types

when making your

room booking

.

  • Deluxe Room:

    Ocean view, non-smoking options available. Bathroom with bathtub.
  • Superior Room:

    Garden view, smoking and non-smoking options. Shower only.
  • Family Suite:

    Two bedrooms, ocean view, non-smoking. Bathroom with bathtub and shower.
  • Beachfront Bungalow:

    Direct beach access, private patio, non-smoking. Bathroom with shower and bidet.
  • Presidential Suite:

    Panoramic ocean views, private balcony, separate living area, non-smoking. Bathroom with bathtub, shower, and bidet.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in Rainbow Paradise Beach Resort

Rainbow Paradise Beach Resort offers a wide array of

hotel facilities

to enhance your stay. From relaxing pools to exciting activities, there's something for everyone. Whether you're looking for a tranquil escape or an action-packed holiday, our

hotel with pool

and other amenities will exceed your expectations. Check out these fantastic features!

  • Infinity Pool:

    Stunning ocean views, open from 7 am to 10 pm.
  • Children's Pool:

    Shallow pool for younger children, open from 8 am to 8 pm.
  • Spa:

    A range of treatments available (additional fee applies, prices vary). Open from 9 am to 9 pm.
  • Fitness Centre:

    Open 24 hours.
  • Kids' Club:

    Supervised activities for children aged 4-12 (additional fee applies, £15 per child per day). Open from 9 am to 6 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Rainbow Paradise Beach Resort

Rainbow Paradise Beach Resort offers a variety of dining options to satisfy every taste and budget. From lavish buffets to intimate restaurant settings, you'll find something to suit your culinary preferences. Explore our

hotel restaurant

,

hotel cafe

, and

hotel buffet

options.

  • The Ocean Breeze Buffet:

    International cuisine, breakfast (£15 per person), lunch (£20 per person), dinner (£25 per person). Open from 7 am to 10 pm.
  • The Spice Route Restaurant:

    Authentic Malaysian cuisine, à la carte menu. Open from 6 pm to 10 pm.
  • The Beach Bar & Cafe:

    Light snacks, drinks, and cocktails. Open from 10 am to 11 pm.

Our signature dish is the Nasi Lemak, a Malaysian classic.

Easy Access from and to the Airport

Reaching Rainbow Paradise Beach Resort from the airport is easy and convenient. Several options are available, including

hotel transfer

services. Consider these

hotels with airport shuttle

services and

transfer from airport to hotel

options.

  • Taxi:

    readily available outside the airport.
  • Airport Bus:

    A regular bus service connects the airport to the resort (approximately 45 minutes).
  • Hotel Airport Shuttle:

    A pre-booked shuttle service is available from the hotel (please book at least 24 hours in advance).

Nearby MRT Station & Bus Stops Nearby

Rainbow Paradise Beach Resort enjoys excellent public transport links. For those seeking

affordable hotels nearby

with easy access to public transport, this is a great option. Find your way around easily using the

nearby MRT station

and

nearby bus station

.

  • Nearest MRT Station:

    Pantai Cenang MRT Station (approximately 10 minutes' walk).
  • Nearest Bus Stop:

    Located directly outside the resort.

Payment for public transport can be made using contactless payment methods or by purchasing a local transport card at the MRT station.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Rainbow Paradise Beach Resort

Rainbow Paradise Beach Resort is ideally located near a variety of family-friendly attractions. Explore the

nearby attractions

and

nearby activities

, perfect for a fun-filled family holiday. Discover the

nearby sightseeing places

and

things to do nearby

.

  • Underwater World Langkawi:

    Explore the wonders of the underwater world (entry fee applies). Approximately 15 minutes from the hotel.
  • Langkawi Cable Car:

    Enjoy breathtaking views from the top of Gunung Machinchang (entry fee applies). Approximately 20 minutes from the hotel.
  • Langkawi Wildlife Park:

    See a variety of animals in a natural setting (entry fee applies). Approximately 25 minutes from the hotel.
  • Cenang Beach:

    Relax on the beautiful sands of Cenang Beach (free). Directly adjacent to the hotel.
  • Langkawi Bird Paradise:

    Discover a wide variety of bird species (entry fee applies). Approximately 30 minutes from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Malaysia!

Other Accommodations Near Rainbow Paradise Beach Resort

Looking for alternative accommodation options? Whether you're seeking a luxurious escape or a budget-friendly stay, there are plenty of choices near Rainbow Paradise Beach Resort. Explore these

cheap hotels nearby

and

affordable hotels nearby

options, including

3 star hotel nearby

,

4 star hotel near me

, and

5 stars hotel near by

.

  • Luxury Accommodations:

    The Datai Langkawi, The Ritz-Carlton, Langkawi, Four Seasons Resort Langkawi
  • 4 Star Hotels:

    The Danna Langkawi, Meritus Pelangi Beach Resort & Spa, Mega View Hotel Langkawi
  • 3 Star Hotels:

    Hotel Seri Malaysia Langkawi, Bayview Beach Resort Langkawi, Holiday Villa Beach Resort & Spa Langkawi

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Malaysia!

With its stunning location, exceptional service, and wide range of amenities, Rainbow Paradise Beach Resort offers an unforgettable holiday experience. To make your dream getaway a reality, book your stay today! For the best deals on

cheap hotels nearby

, visit Traveloka and find the perfect

affordable hotels nearby

for your needs. Don't forget to also book your flights with Traveloka to secure the best prices on book cheap air tickets to Malaysia and make your trip even more affordable. Start planning your adventure now and experience the magic of Rainbow Paradise Beach Resort!

All facilities in Rainbow Paradise Premium Resorts @Tanjung Bungah

Bar, Cafe and Lounge Rainbow Paradise Premium Resorts @Tanjung Bungah
Bar, Cafe and Lounge
Swimming Pool Rainbow Paradise Premium Resorts @Tanjung Bungah
Swimming Pool
Fitness Center Rainbow Paradise Premium Resorts @Tanjung Bungah
Fitness Center
Functional Hall Rainbow Paradise Premium Resorts @Tanjung Bungah
Functional Hall
Lobby Rainbow Paradise Premium Resorts @Tanjung Bungah
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Beach towel
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Shops

Transportation

  • Limited parking
  • Parking with surcharge
  • Secure parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Rainbow Paradise Premium Resorts @Tanjung Bungah

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Message from Rainbow Paradise Beach Resort: Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rainbow Paradise Premium Resorts @Tanjung Bungah
200
Number of floors in Rainbow Paradise Premium Resorts @Tanjung Bungah
25
Another facilities in Rainbow Paradise Premium Resorts @Tanjung Bungah
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in Rainbow Paradise Premium Resorts @Tanjung Bungah

Is Rainbow Paradise Beach Resort parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is free for our guests at Rainbow Paradise Beach Resort. We don't currently offer valet parking services, but ample complimentary parking is available on-site. We hope this helps with your travel planning!
Does Rainbow Paradise Beach Resort offer hotel smoking rooms or designated smoking areas for guests?
To clarify your query regarding smoking at Rainbow Paradise Beach Resort, we advise contacting the resort directly. Their specific policies on hotel smoking rooms and designated smoking areas may vary and are best confirmed with them. This ensures you have the most up-to-date and accurate information for your trip planning.
Does Rainbow Paradise Beach Resort offer free hotel Wi-Fi for guests during their stay?
To confirm whether Rainbow Paradise Beach Resort provides complimentary hotel WiFi, it's best to check their official website or contact them directly. Their website usually details amenities included in your stay, and contacting them will give you a definitive answer regarding their hotel WiFi provision.
Where is the nearest MRT station or bus stops nearby Rainbow Paradise Beach Resort? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Rainbow Paradise Beach Resort; information on specific routes is available at reception. Unfortunately, there isn't an MRT station nearby. For visitor attractions, you'll find several beaches within easy reach, and local markets offering unique shopping experiences and things to do nearby. Reception can provide more detailed information on nearby attractions and bus station near me.
Is Rainbow Paradise Beach Resort a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Rainbow Paradise Beach Resort is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels advertise their pet-friendly or animal-friendly hotels status clearly on their booking pages or in their FAQs.
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More Reviews from Other Guests in Rainbow Paradise Premium Resorts @Tanjung Bungah

7.4
Pleasant
From 915 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rainbow Paradise Premium Resorts @Tanjung Bungah

Number of reviews per page
20
40
Top reviews
martin Brian Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was great and good value for money but building starting to show signs of lack of investment. Breakfast was nice but for such a large hotel would expect more options espically when full on weekend. Nice being outside of city centre but bus out the front gets you into town centre 15 - 20 minutes. Great staff
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Need to update service
Takeshi
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It took a while to receive my towel, so I couldn't take a shower till then. Also bathtub was there, but no hot water. Other than that, the view was great, very spacious, and especially the beach bar was awesome at night.
Cherry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

good
Mohammed
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I don’t know how it’s get 4 star, when you came off the elevator at 10th floor no air conditioning working and floor was very bad smells, walking to your room wall has mold and inside the room when you flash the toilet sound like alarm for few minutes, side of bathtub has black mold, unbelievable 4 star hotel ???
Imrul
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Old Style
Dean
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Supplied breakfast was horrible. Room and staff great.
Barry
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very clean and quite
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great evening fire shows and Music at the bar on the sand.
Bridget
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The facilities and rooms need to be renovated and updated.
Adnan
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff needs training, management is not involved in supporting staff. Property looks great but the rooms needs some care.
Andrew
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location and staff the property is aged and it is especially noticeable in the rooms.
Masnor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Had a high floor, balcony is facing the sea, Nice to view the sunset.
Susan Carol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We were very aware that the property is needing a refurbishment and this is reflected in the price. We rarely bothered with breakfast as the quality was not overly good, but again we knew that. The pool is beautiful and the pool and groundsmen pretty good when not arguing with private apartment guests over sun beds (apparently they are not allowed to use). No complaints about the cleanliness and the location is perfect for exploring the island. Right up until the last day we would have considered returning. However, the incompetence and rudeness of reception staff put that very firmly out of our minds. On Friday evening I approached reception to enquire about a late check out on Sunday. A very pleasant member of staff advised me that there was no need to pay for an extension as this was free to longer term guests (2 weeks). We were very happy with this. On Saturday I returned again to reception just to confirm our departure time. We were advised that no such request had been made. And, to be honest were spoken to quite badly, although eventually the staff member did begrudgingly confirm. Today, whilst I was leisurely soaking in the bath, there was a hard angry banging on the door. My husband answered and was faced with another member of reception staff and ‘security’ demanding to know why we hadn’t check out. I felt like a criminal and we decided to get out as early as possible, leaving for the airport 5 hours before required. Won’t be back
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swee a
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We don't feel safe at this property . Anyone can use the elevator and even general public can use the pool . Lots of water everywhere on the floor at the corridor leading to the elevator . In afternoon, you see a lot of families from outside come to use the pool- those people are general public . The whole place is dated, it needs a makeover badly .
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Qin
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Property is run down,not maintained,carpets in all hallways etc smell of dampness/mildue PLEASE repair the facility..we had to leave the same night due my wife asthma..
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The room provided had a damage in the main door which posed a security concern, hence my room was changed after a day. The new room provided had the safe locker in a locked condition. Although it was a simple fix for security, it took a day to unlock it. Wifi signal in the room was very bad. The water was not hot, it was barely warm. I checked out a day earlier than planned, the hotel refused to provide a checkout acknowledgement. I had to interact with several people at the reception, only one lady was helpful. Name available if needed.
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Raymond
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

This was the the ninth time I have stayed at Paradise, but the first since 2012. In many respects it has changed but the it wold be unfair to be too harsh as the pandemic will have had a significant affect, which is probably the reason the poolside bar is no longer open and many shops have closed. It was disappointing not to be able to buy snack food and a beer at lunchtime but there are many shops and restaurants within easy walking distance. In previous years we travelled in the European winter months and the hotel was catering for the European market, this no longer seems to be the case and standards have changed. On balance I would continue to stay at Rainbow but I feel that if you are looking for a beach side hotel up to European standards you may be disappointed. For example, they only had six (uncomfortable) sun loungers and they were the same ones that they had in 2003 - all others are in need of repair. There is also limited seating around the pool. They need to work to improve the offering. One positive change is the introduction of Laguna Bay beach bar on site in the evenings which gave the place some atmosphere.
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KRISHNA MOHAN SHARMA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

staff are friendly , need to improve the dining , breakfast varieties, sight seeing transport
Choy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Poor breakfast, very limited variety, only nasi lemak, fried noddles, bread. Dont have fruit, eggs station etc. My room got interfloor leaking problem and shower not working well. Got 1 day no room make up out of my 3 days stay. Not going to stay this place again for my future trip to penang.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Rainbow Paradise Premium Resorts @Tanjung Bungah

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 915 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rainbow Paradise Premium Resorts @Tanjung Bungah

Number of reviews per page
20
40
Top reviews
martin Brian Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was great and good value for money but building starting to show signs of lack of investment. Breakfast was nice but for such a large hotel would expect more options espically when full on weekend. Nice being outside of city centre but bus out the front gets you into town centre 15 - 20 minutes. Great staff
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Need to update service
Takeshi
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It took a while to receive my towel, so I couldn't take a shower till then. Also bathtub was there, but no hot water. Other than that, the view was great, very spacious, and especially the beach bar was awesome at night.
Cherry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

good
Mohammed
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I don’t know how it’s get 4 star, when you came off the elevator at 10th floor no air conditioning working and floor was very bad smells, walking to your room wall has mold and inside the room when you flash the toilet sound like alarm for few minutes, side of bathtub has black mold, unbelievable 4 star hotel ???
Imrul
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Old Style
Dean
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Supplied breakfast was horrible. Room and staff great.
Barry
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very clean and quite
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great evening fire shows and Music at the bar on the sand.
Bridget
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The facilities and rooms need to be renovated and updated.
Adnan
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff needs training, management is not involved in supporting staff. Property looks great but the rooms needs some care.
Andrew
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location and staff the property is aged and it is especially noticeable in the rooms.
Masnor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Had a high floor, balcony is facing the sea, Nice to view the sunset.
Susan Carol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We were very aware that the property is needing a refurbishment and this is reflected in the price. We rarely bothered with breakfast as the quality was not overly good, but again we knew that. The pool is beautiful and the pool and groundsmen pretty good when not arguing with private apartment guests over sun beds (apparently they are not allowed to use). No complaints about the cleanliness and the location is perfect for exploring the island. Right up until the last day we would have considered returning. However, the incompetence and rudeness of reception staff put that very firmly out of our minds. On Friday evening I approached reception to enquire about a late check out on Sunday. A very pleasant member of staff advised me that there was no need to pay for an extension as this was free to longer term guests (2 weeks). We were very happy with this. On Saturday I returned again to reception just to confirm our departure time. We were advised that no such request had been made. And, to be honest were spoken to quite badly, although eventually the staff member did begrudgingly confirm. Today, whilst I was leisurely soaking in the bath, there was a hard angry banging on the door. My husband answered and was faced with another member of reception staff and ‘security’ demanding to know why we hadn’t check out. I felt like a criminal and we decided to get out as early as possible, leaving for the airport 5 hours before required. Won’t be back
Read More
swee a
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We don't feel safe at this property . Anyone can use the elevator and even general public can use the pool . Lots of water everywhere on the floor at the corridor leading to the elevator . In afternoon, you see a lot of families from outside come to use the pool- those people are general public . The whole place is dated, it needs a makeover badly .
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Qin
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Property is run down,not maintained,carpets in all hallways etc smell of dampness/mildue PLEASE repair the facility..we had to leave the same night due my wife asthma..
Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The room provided had a damage in the main door which posed a security concern, hence my room was changed after a day. The new room provided had the safe locker in a locked condition. Although it was a simple fix for security, it took a day to unlock it. Wifi signal in the room was very bad. The water was not hot, it was barely warm. I checked out a day earlier than planned, the hotel refused to provide a checkout acknowledgement. I had to interact with several people at the reception, only one lady was helpful. Name available if needed.
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Raymond
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

This was the the ninth time I have stayed at Paradise, but the first since 2012. In many respects it has changed but the it wold be unfair to be too harsh as the pandemic will have had a significant affect, which is probably the reason the poolside bar is no longer open and many shops have closed. It was disappointing not to be able to buy snack food and a beer at lunchtime but there are many shops and restaurants within easy walking distance. In previous years we travelled in the European winter months and the hotel was catering for the European market, this no longer seems to be the case and standards have changed. On balance I would continue to stay at Rainbow but I feel that if you are looking for a beach side hotel up to European standards you may be disappointed. For example, they only had six (uncomfortable) sun loungers and they were the same ones that they had in 2003 - all others are in need of repair. There is also limited seating around the pool. They need to work to improve the offering. One positive change is the introduction of Laguna Bay beach bar on site in the evenings which gave the place some atmosphere.
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KRISHNA MOHAN SHARMA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

staff are friendly , need to improve the dining , breakfast varieties, sight seeing transport
Choy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Poor breakfast, very limited variety, only nasi lemak, fried noddles, bread. Dont have fruit, eggs station etc. My room got interfloor leaking problem and shower not working well. Got 1 day no room make up out of my 3 days stay. Not going to stay this place again for my future trip to penang.
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