The Imperial Hotel (Kluang)

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8.3
/10
Very Good
115 reviews

What Guests Say About Their Stay

Habibah A.

10.0
/ 10
This is my 2nd stay. Guard very attentive. Make sure we park at the right parking slot and put parking coupon to avoid parking penalty. Staff good 👍 family room is big and comfortable. Overall very satisfied. My preferred hotel if outstation to kluang. Hotel at the centre of kluang. Walking distance to famous Kluang Rail Coffee restaurant.

Isma A.

10.0
/ 10
Excellence courtesy and very helpful receptionist

Nozah binti Jaafar

9.4
/ 10
Very convenient and spacious. The bed and room are clean.

Tyrone

10.0
/ 10
Convenient place for a short stay. In mid-town, amenities around it including multiple food options, convenience store and open air street parking. Room is smallish as can be expected but comfortable. As it is well maintained and some of things look new, I am totally happy with the stay. It has a safe deposit box in the room and international adapter for electrical use. For the price, it is well worth the stay, and will certainly pop by again when I am in town.

Yih Chong

10.0
/ 10
Near many shops. Location is good. The room is large enough for four, with nice toilet
In the Area
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1, Jln Syed Abdul Hamid Sagaf, Kampung Masjid Lama, 86000 Kluang, Johor Darul Ta'zim, Malaysia, Kluang, Johor, Malaysia, 86000

Main Facilities

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Elevator
Express check-out
ATM/Banking
The Imperial Hotel (Kluang) is a 2-star hotels that has been welcoming guests since 2012. The Imperial Hotel (Kluang) is part of Independent under Independent. There are 24 rooms spread across 4 floors.
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What's around The Imperial Hotel (Kluang)

1, Jln Syed Abdul Hamid Sagaf, Kampung Masjid Lama, 86000 Kluang, Johor Darul Ta'zim, Malaysia, Kluang, Johor, Malaysia, 86000
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Overview of The Imperial Hotel (Kluang)

The Imperial Hotel (Kluang) exudes a unique charm, blending modern design with a touch of local Malaysian aesthetics. The atmosphere is generally relaxed and welcoming, making it a great base for exploring the city. The surrounding neighbourhood offers a mix of local shops and eateries, providing a glimpse into everyday Malaysian life. It's conveniently located with easy access to public transport, allowing you to reach major city areas with ease. The Imperial Hotel (Kluang) distinguishes itself through its commitment to affordability without compromising on comfort and convenience, making it an ideal choice for budget-conscious travellers.

The Imperial Hotel (Kluang), with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Imperial Hotel (Kluang) Facilities

Featuring 24 rooms in total, The Imperial Hotel (Kluang) offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Families will appreciate the spacious rooms and family-friendly facilities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups will find the communal areas perfect for socialising, and leisure travellers can relax and unwind in the comfortable surroundings.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed with comfort in mind, offering complimentary Wi-Fi, a functional workspace, comfortable bedding, and well-maintained bathrooms. In-room conveniences such as tea and coffee making facilities are also provided for your enjoyment.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Imperial Hotel (Kluang)

The ambience at The Imperial Hotel (Kluang) is generally quiet and relaxed, providing a peaceful retreat from the bustling city. Mornings are typically calm, with guests enjoying breakfast or preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind. While specific organised tours may vary, the staff are usually happy to provide recommendations for local attractions and activities. An insider tip: familiarise yourself with the local customs and etiquette to ensure a respectful and enjoyable stay. The check-in process is generally straightforward, but it's always a good idea to have your identification and booking confirmation readily available.

How to Get to The Imperial Hotel (Kluang)

The The Imperial Hotel (Kluang) is accessible from a major international airport nearby, with travel times varying depending on traffic conditions. You can expect a journey of around 30-60 minutes by taxi or ride-sharing service. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting around. The nearest train station is also conveniently located, offering easy access to other parts of the city and beyond.

Food Near The Imperial Hotel (Kluang)

While The Imperial Hotel (Kluang) may offer breakfast options or a selection of drinks, there are plenty of culinary delights to explore in the surrounding area. Numerous cafs and restaurants are within walking distance, offering a range of cuisines to suit all tastes. For a taste of local flavours, try nasi lemak or char kway teow from one of the nearby hawker stalls. Convenience stores are also readily available for snacks and drinks. Budget-friendly options are plentiful, allowing you to enjoy delicious Malaysian cuisine without breaking the bank.

Things to Do Around The Imperial Hotel (Kluang)

The area surrounding The Imperial Hotel (Kluang) offers a wealth of attractions and activities to suit all interests. Explore a historic temple, wander through a lively night market, or relax in a riverside park. A one-day walkable highlights itinerary could include visiting a well-known landmark, sampling local street food, and enjoying the vibrant atmosphere of the city. For a two-day extended stay, consider venturing further afield to discover hidden gems and cultural spots. In the evening, experience the city's nightlife at a local bar or enjoy a traditional Malaysian dance performance. There are many opportunities to immerse yourself in the local culture and create lasting memories.

Why The Imperial Hotel (Kluang) is Popular Among Travellers

The Imperial Hotel (Kluang) is particularly popular among travellers due to its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, clean rooms, and easy access to public transport. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring the city without breaking the bank. The unique experiences and local insights offered by the staff also contribute to its popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view for an enhanced experience. When packing, remember to bring lightweight clothing suitable for the tropical climate, as well as a universal adaptor for your electronic devices. Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites. The common languages spoken are Malay and English, so communication should be relatively easy. It's always a good idea to learn a few basic Malay phrases to enhance your interactions with locals. Prioritise your safety by being aware of your surroundings and taking precautions against petty theft.

Best Time to Stay at The Imperial Hotel (Kluang)

The best time to stay at The Imperial Hotel (Kluang) depends on your preferences and budget. The peak season typically falls during school holidays and major festivals, when prices may be higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable. Consider planning your visit around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights. Be sure to check the weather forecast before you travel and pack accordingly.

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All facilities in The Imperial Hotel (Kluang)

Others The Imperial Hotel (Kluang)
Others

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Public Facilities

  • Elevator

Guest Services

  • 24-hour front desk
  • Express check-in
  • Express check-out
  • Front desk

Nearby Facilities

  • ATM/Bank

Accommodation Policy & General Information in The Imperial Hotel (Kluang)

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Imperial Hotel (Kluang)
24
Number of floors in The Imperial Hotel (Kluang)
4
Another facilities in The Imperial Hotel (Kluang)
Wi-Fi, Wi-Fi in public areas, Elevator, 24-hour front desk, Express check-in

Frequently asked question in The Imperial Hotel (Kluang)

What is normal check-in & check-out time at The Imperial Hotel (Kluang)?
The standard check-in time at The Imperial Hotel (Kluang) is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does The Imperial Hotel (Kluang) have?
The Imperial Hotel (Kluang) is a 2.0-star hotel.
How many floors does The Imperial Hotel (Kluang) have?
The Imperial Hotel (Kluang) has 4 floors.
How many rooms does The Imperial Hotel (Kluang) have?
The Imperial Hotel (Kluang) has 24 rooms in total.
What are the guest reviews for The Imperial Hotel (Kluang)?
The Imperial Hotel (Kluang) is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Imperial Hotel (Kluang)

8.2
Very Good
From 80 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.2

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Traveler Reviews The Imperial Hotel (Kluang)

Number of reviews per page
20
40
Top reviews
Tyrone
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Convenient place for a short stay. In mid-town, amenities around it including multiple food options, convenience store and open air street parking. Room is smallish as can be expected but comfortable. As it is well maintained and some of things look new, I am totally happy with the stay. It has a safe deposit box in the room and international adapter for electrical use. For the price, it is well worth the stay, and will certainly pop by again when I am in town.
Read More
ABDUL RAHMAN
icon-
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Overall okey .. room ,Staff and shower but only limited parking .. if you check in early before 600pm and get hotel parking is free but if you parking at MDKU lot parking you need to pay .
CHEE SIONG
icon-Family
Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room is a bit small but ok. Parking is provided to hotel guest but it is at roadside, not a gated compound, but they are just in front of the hotel. Overall is good for short stay.
Chor Yean
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Yes
Raymond
icon-with Partner
with Partner
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Well-located hotel near shops, eateries, and shopping malls. Free roadside parking for guests. Room is small but clean, with comfortable bed and pillows. Check-in and check-out were smooth, and staffs were polite and friendly.
Yih Chong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Near many shops. Location is good. The room is large enough for four, with nice toilet
Mee Choo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The bed in Room 306 was infested with bed bugs and my son and his girlfriend were bitten in many places from 12 – 2 am in the wee hours of Sunday 21 July 2024. They have photos of the welts caused by these vicious bed bugs’ bites. Please email us how to send these pictures to Expedia. They could not sleep and eventually requested for a change of room to Room 206 which was not the King Deluxe Room Type that I had paid for. The bug infested Room 306 which was directly above Room 206 was not King Deluxe Room too. Their holiday in Kluang was ruined as their sleep was disrupted and they could not sleep well and had to sleep in till 11 am the next day, causing them to have much less time to tour Kluang as their bus back to Singapore was 2.30 pm on Sunday 21 July 2024. In addition, we were charged tourism tax amounting to 20 MYR when your invoice to us clearly stated that all taxes were included in my payment. Please help to compensate us for the ruined holidays due to the bug infested and non-King Deluxe Room 306 and to refund us the tourism tax of 20 MYR.
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Wang
icon-with Partner
with Partner
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station. The room is cozy with nice hot shower and new water kettle. The staff are very friendly and helpful.
Lim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

centralize
Chin Thiam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Location is good
Verified traveler
icon-
2.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

I booked this hotel from the 29th to 31st December 2022. The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December. I found out because my item was shifted to a different compartment in my bag. I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night. I have requested for a refund for the 2nd night I did not stay through hotels.com but the hotel is not co-operating. This has been going on for 2 months and is causing me stress and taking up a lot of my time. They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake. The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December? The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. Hotels.com have these call records as well. It is not worth the stress with this property, especially when you are looking for a safe place for the night.
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Foo Siew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Clean. Conveniently located
Azhar
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Nice room, clean. The sound from traffic can be heard from inside of room specially at night. Disturbing sleep.
Shanna
icon-with Partner
with Partner
8.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

We stayed overnight. The hotel was clean and there were many fast food restaurants close by. Good service. Fast check in.
Verified traveler
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Maggie soup spill over on the floor but not properly cleaned by housekeeping. Aircond cant be adjust. Nice location but a bit dissapointed on quality.
Muhd Fariq Irrfan Selva
icon-Business
Business
8.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Clean, comfort and powerful shower!!!
Sunny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

I read about parking issue or the lack of it. But i do not encounter any parking problem. I always got the lot and there are demarcated yellow parking lots for hotel guests around the property. My kids also love the TV channels available.
Christopher
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

A very comfy room, especially the bed.
DG
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Convenient location and clean; staff is very friendly.
Verified traveler
icon-Friends and family with Children
Friends and family with Children
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Good location. Near shopping centre . Easy to find restaurant.
Number of reviews per page
20
40

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Others 4 The Imperial Hotel (Kluang)

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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