The Imperial Hotel (Kluang)

Hotels
8.3
/10
Very Good
112 reviews

What Guests Say About Their Stay

Habibah A.

10.0
/ 10
This is my 2nd stay. Guard very attentive. Make sure we park at the right parking slot and put parking coupon to avoid parking penalty. Staff good 👍 family room is big and comfortable. Overall very satisfied. My preferred hotel if outstation to kluang. Hotel at the centre of kluang. Walking distance to famous Kluang Rail Coffee restaurant.

Isma A.

10.0
/ 10
Excellence courtesy and very helpful receptionist

Nozah binti Jaafar

9.4
/ 10
Very convenient and spacious. The bed and room are clean.

Yih Chong

10.0
/ 10
Near many shops. Location is good. The room is large enough for four, with nice toilet

Wang

10.0
/ 10
The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station. The room is cozy with nice hot shower and new water kettle. The staff are very friendly and helpful.
In the Area
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1, Jln Syed Abdul Hamid Sagaf, Kampung Masjid Lama, 86000 Kluang, Johor Darul Ta'zim, Malaysia, Kluang, Johor, Malaysia, 86000

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named The Imperial Hotel The Imperial Hotel (Kluang) is a hotel is located at Kluang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Imperial Hotel (Kluang)

1, Jln Syed Abdul Hamid Sagaf, Kampung Masjid Lama, 86000 Kluang, Johor Darul Ta'zim, Malaysia, Kluang, Johor, Malaysia, 86000
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Lobby The Imperial Hotel (Kluang)
Lobby 2 The Imperial Hotel (Kluang)

Discover More About The Imperial Hotel (Kluang)

Discover Your Perfect Stay at The Imperial Hotel (Kluang)

Welcome to The Imperial Hotel (Kluang), your premier destination for comfort and convenience in the heart of Johor, Malaysia. Whether you're visiting for business or leisure, The Imperial Hotel (Kluang) offers a welcoming atmosphere and a range of amenities designed to make your stay memorable. Room rates at The Imperial Hotel (Kluang) start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Imperial Hotel (Kluang) Location

Nestled in the vibrant town of Kluang, The Imperial Hotel (Kluang) is conveniently situated at 1, Jln Syed Abdul Hamid Sagaf, Kampung Masjid Lama, 86000 Kluang, Johor Darul Ta'zim, Malaysia, Kluang, Johor, Malaysia, 86000. This prime location places you just a short drive from the town center, offering easy access to local attractions and essential services. The atmosphere surrounding The Imperial Hotel (Kluang) is one of accessible charm, with the buzz of the town within reach while still providing a peaceful retreat for its guests. Its proximity to major roads ensures that exploring Johor and its surrounding areas is a breeze, making it an ideal base for both short getaways and extended stays.

The Imperial Hotel (Kluang) Facilities & Services

Facilities for guests at The Imperial Hotel (Kluang) are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center for your workout needs, available from 6:00 AM to 10:00 PM.
  • Spacious meeting and banquet facilities, perfect for corporate events and celebrations.
  • On-site parking is available free of charge for all guests.
  • 24-hour front desk service to assist with any queries or requests.
  • Room service is available during specified hours.

The Imperial Hotel (Kluang) Room Types

The Imperial Hotel (Kluang) offers a diverse selection of rooms to suit every traveler's preferences. The room types of The Imperial Hotel (Kluang) include well-appointed Standard Rooms, spacious Deluxe Rooms, and luxurious Suites. Guests can choose from rooms offering city views. All rooms are designated as non-smoking to ensure a fresh and pleasant environment for everyone. While most rooms do not feature bathtubs, specific suites may offer this amenity upon request. For guests traveling with their beloved pets, The Imperial Hotel (Kluang) offers pet-friendly rooms with specific conditions and an additional cleaning fee of PHP 500 per stay.

The Imperial Hotel (Kluang) Dining & Restaurants

Savor a delightful culinary journey at The Imperial Hotel (Kluang)'s dining establishments. The hotel features an on-site restaurant serving a variety of local and international dishes. Enjoy breakfast from 7:00 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM. Estimated prices per person for a meal range from PHP 400 to PHP 800. The hotel also has a cozy cafe, perfect for a relaxing coffee break or light snacks throughout the day.

The Imperial Hotel (Kluang) Nearby Attractions and Activities

Explore the charm of Kluang and its surroundings with these popular nearby attractions:
  • Kluang Rail Coffee: Experience a taste of local history and enjoy traditional coffee and toast at this iconic establishment.
  • Kluang Museum: Discover the rich heritage and cultural history of Kluang.
  • Mount Lambak: For the adventurous, this hill offers hiking trails and panoramic views of the surrounding landscape.
  • Kluang Country Club: Enjoy a round of golf or relax in the serene environment.
  • Local Markets: Immerse yourself in the local culture by exploring the vibrant street markets for unique finds and local delicacies.
If you are looking for other activities around The Imperial Hotel (Kluang), check out the best deals on Traveloka: Recommended activities in Kluang!

How to Get to The Imperial Hotel (Kluang) from the Airport

Getting to The Imperial Hotel (Kluang) is straightforward, whether you're arriving by air or by land. For those flying into the nearest major airport, various transportation options are available. You can arrange for the hotel's private airport transfer services for a seamless journey directly to The Imperial Hotel (Kluang). Alternatively, metered taxis and ride-hailing services are readily available at the airport, offering a convenient way to reach the hotel. The estimated taxi fare from the airport to The Imperial Hotel (Kluang) is approximately PHP 1,500 to PHP 2,000, depending on traffic conditions. For those traveling by car, The Imperial Hotel (Kluang) offers ample free parking space.

Summary of Why You Should Choose to Stay at The Imperial Hotel (Kluang)

The Imperial Hotel (Kluang) stands out as an excellent choice for your next getaway due to its prime location, comprehensive facilities, and commitment to guest satisfaction.
  • Conveniently located in the heart of Kluang, offering easy access to local attractions and amenities.
  • A range of well-appointed rooms to suit different needs and budgets, ensuring comfortable accommodation.
  • Excellent on-site dining options and recreational facilities, including a swimming pool and fitness center.
  • Friendly and attentive staff dedicated to providing exceptional service.
  • The assurance of finding great deals and convenient booking options.
Discover the best Room availability at The Imperial Hotel (Kluang) and start Planning your trip today. Booking The Imperial Hotel (Kluang) is simple and secure through Traveloka. For more options, you can Book budget hotels in Johor and Easily book domestic and international flights at low prices.

All facilities in The Imperial Hotel (Kluang)

Lobby The Imperial Hotel (Kluang)
Lobby
Exterior The Imperial Hotel (Kluang)
Exterior
Others The Imperial Hotel (Kluang)
Others

Hotel Services

  • 24-hour Receptionist
  • Front desk
  • Express check-in
  • Express check-out

Public Facilities

  • WiFi in public area
  • Elevator

Nearby Facilities

  • Shops
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Imperial Hotel (Kluang)

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Imperial Hotel (Kluang)
24
Number of floors in The Imperial Hotel (Kluang)
4
Another facilities in The Imperial Hotel (Kluang)
24-hour Receptionist, Front desk, Express check-in, Express check-out, WiFi in public area

Frequently asked question in The Imperial Hotel (Kluang)

What are available facilities at The Imperial Hotel (Kluang)?
There are top facilites at The Imperial Hotel (Kluang) such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Imperial Hotel (Kluang)?
The standard check-in time at The Imperial Hotel (Kluang) is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Imperial Hotel (Kluang)?
The Imperial Hotel (Kluang) is a 2.0-star hotel.
How many floors does The Imperial Hotel (Kluang) have?
The Imperial Hotel (Kluang) has 4 floors.
How many rooms are available at The Imperial Hotel (Kluang)?
The Imperial Hotel (Kluang) has 24 rooms in total.
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More Reviews from Other Guests in The Imperial Hotel (Kluang)

8.2
Very Good
From 78 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews The Imperial Hotel (Kluang)

Number of reviews per page
20
40
Top reviews
Chor Yean
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes
Raymond
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Well-located hotel near shops, eateries, and shopping malls. Free roadside parking for guests. Room is small but clean, with comfortable bed and pillows. Check-in and check-out were smooth, and staffs were polite and friendly.
Yih Chong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Near many shops. Location is good. The room is large enough for four, with nice toilet
Mee Choo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The bed in Room 306 was infested with bed bugs and my son and his girlfriend were bitten in many places from 12 – 2 am in the wee hours of Sunday 21 July 2024. They have photos of the welts caused by these vicious bed bugs’ bites. Please email us how to send these pictures to Expedia. They could not sleep and eventually requested for a change of room to Room 206 which was not the King Deluxe Room Type that I had paid for. The bug infested Room 306 which was directly above Room 206 was not King Deluxe Room too. Their holiday in Kluang was ruined as their sleep was disrupted and they could not sleep well and had to sleep in till 11 am the next day, causing them to have much less time to tour Kluang as their bus back to Singapore was 2.30 pm on Sunday 21 July 2024. In addition, we were charged tourism tax amounting to 20 MYR when your invoice to us clearly stated that all taxes were included in my payment. Please help to compensate us for the ruined holidays due to the bug infested and non-King Deluxe Room 306 and to refund us the tourism tax of 20 MYR.
Read More
Wang
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station. The room is cozy with nice hot shower and new water kettle. The staff are very friendly and helpful.
Lim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

centralize
Chin Thiam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Location is good
Verified traveler
icon-
2.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

I booked this hotel from the 29th to 31st December 2022. The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December. I found out because my item was shifted to a different compartment in my bag. I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night. I have requested for a refund for the 2nd night I did not stay through hotels.com but the hotel is not co-operating. This has been going on for 2 months and is causing me stress and taking up a lot of my time. They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake. The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December? The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. Hotels.com have these call records as well. It is not worth the stress with this property, especially when you are looking for a safe place for the night.
Read More
Foo Siew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Clean. Conveniently located
Azhar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Nice room, clean. The sound from traffic can be heard from inside of room specially at night. Disturbing sleep.
Shanna
icon-with Partner
with Partner
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

We stayed overnight. The hotel was clean and there were many fast food restaurants close by. Good service. Fast check in.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Maggie soup spill over on the floor but not properly cleaned by housekeeping. Aircond cant be adjust. Nice location but a bit dissapointed on quality.
Muhd Fariq Irrfan Selva
icon-Business
Business
8.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Clean, comfort and powerful shower!!!
Sunny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

I read about parking issue or the lack of it. But i do not encounter any parking problem. I always got the lot and there are demarcated yellow parking lots for hotel guests around the property. My kids also love the TV channels available.
Christopher
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

A very comfy room, especially the bed.
DG
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Convenient location and clean; staff is very friendly.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Good location. Near shopping centre . Easy to find restaurant.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Nice place to stay
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Staffs were very friendly and helpful. Hotel room was clean but not as clean as it should be. There were many nearby shops and a mall- great shopping!
Nam Khim
icon-with Friends
with Friends
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Great location. Walking distance to the railway station and the bus station. It's right in the middle of Old Kluang. Mural street is nearby and many food options around the area. Kluang Mall is also within walking distance. The room was also quite spacious and clean. Aircon was strong. Only problem was TV signal not very good. Our booking came with breakfast but the cafe wasn't open when we went down at 8:30am. Was told the cafe would open late due to some emergency. We just went to the coffee shop opposite the hotel (City Food Court), and there were many delicious local food options.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Imperial Hotel (Kluang)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 78 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Imperial Hotel (Kluang)

Number of reviews per page
20
40
Top reviews
Chor Yean
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes
Raymond
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Well-located hotel near shops, eateries, and shopping malls. Free roadside parking for guests. Room is small but clean, with comfortable bed and pillows. Check-in and check-out were smooth, and staffs were polite and friendly.
Yih Chong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Near many shops. Location is good. The room is large enough for four, with nice toilet
Mee Choo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The bed in Room 306 was infested with bed bugs and my son and his girlfriend were bitten in many places from 12 – 2 am in the wee hours of Sunday 21 July 2024. They have photos of the welts caused by these vicious bed bugs’ bites. Please email us how to send these pictures to Expedia. They could not sleep and eventually requested for a change of room to Room 206 which was not the King Deluxe Room Type that I had paid for. The bug infested Room 306 which was directly above Room 206 was not King Deluxe Room too. Their holiday in Kluang was ruined as their sleep was disrupted and they could not sleep well and had to sleep in till 11 am the next day, causing them to have much less time to tour Kluang as their bus back to Singapore was 2.30 pm on Sunday 21 July 2024. In addition, we were charged tourism tax amounting to 20 MYR when your invoice to us clearly stated that all taxes were included in my payment. Please help to compensate us for the ruined holidays due to the bug infested and non-King Deluxe Room 306 and to refund us the tourism tax of 20 MYR.
Read More
Wang
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

The Imperial Hotel has a convenient location within walkable distance for a few places of interest in Kluang, such as the Street Art and the Railway Station. The room is cozy with nice hot shower and new water kettle. The staff are very friendly and helpful.
Lim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

centralize
Chin Thiam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Location is good
Verified traveler
icon-
2.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

I booked this hotel from the 29th to 31st December 2022. The room cleaning staff went through my personal belongings in my bag while I was out for breakfast on the 30th of December. I found out because my item was shifted to a different compartment in my bag. I did not feel comfortable after this incident and checked out on the morning of the 30th of December after breakfast, without staying the 2nd night. I have requested for a refund for the 2nd night I did not stay through hotels.com but the hotel is not co-operating. This has been going on for 2 months and is causing me stress and taking up a lot of my time. They keep referring to a refund on the 28th of December. This refund that was because I booked without using my travel rewards voucher by mistake. The incident happened on the 30th of December, so why does the hotel insist a refund has been provided earlier, on the 28th of December? The hotel claimed 2 months later on the 28th of February 2023 that it happened last year and that they can not do anything about it as they have already received the payment, although I have been following up almost weekly since 30th December 2022 once I returned to my home country. Hotels.com have these call records as well. It is not worth the stress with this property, especially when you are looking for a safe place for the night.
Read More
Foo Siew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Clean. Conveniently located
Azhar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Nice room, clean. The sound from traffic can be heard from inside of room specially at night. Disturbing sleep.
Shanna
icon-with Partner
with Partner
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

We stayed overnight. The hotel was clean and there were many fast food restaurants close by. Good service. Fast check in.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Maggie soup spill over on the floor but not properly cleaned by housekeeping. Aircond cant be adjust. Nice location but a bit dissapointed on quality.
Muhd Fariq Irrfan Selva
icon-Business
Business
8.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Clean, comfort and powerful shower!!!
Sunny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

I read about parking issue or the lack of it. But i do not encounter any parking problem. I always got the lot and there are demarcated yellow parking lots for hotel guests around the property. My kids also love the TV channels available.
Christopher
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

A very comfy room, especially the bed.
DG
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Convenient location and clean; staff is very friendly.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Good location. Near shopping centre . Easy to find restaurant.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Nice place to stay
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Staffs were very friendly and helpful. Hotel room was clean but not as clean as it should be. There were many nearby shops and a mall- great shopping!
Nam Khim
icon-with Friends
with Friends
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Great location. Walking distance to the railway station and the bus station. It's right in the middle of Old Kluang. Mural street is nearby and many food options around the area. Kluang Mall is also within walking distance. The room was also quite spacious and clean. Aircon was strong. Only problem was TV signal not very good. Our booking came with breakfast but the cafe wasn't open when we went down at 8:30am. Was told the cafe would open late due to some emergency. We just went to the coffee shop opposite the hotel (City Food Court), and there were many delicious local food options.
Read More
Number of reviews per page
20
40