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  2. Malaysia(5,801 hotel)
  3. Sarawak(327 hotel)
  4. Kuching(214 hotel)
  5. Kuching City Center(190 hotel)
  6. Tune Hotel - Waterfront Kuching

Tune Hotel - Waterfront Kuching

Hotel
Jalan Borneo, Off Jalan Tunku Abdul Rahman, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Exterior / Building
Featured Image
Lobby
Lobby
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Impressive
8.3/10
According to 339 guests
17 guests talked about strategic locationIt was a great stay and a strategic location
Zul A. B. R.
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Based on 530 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
Top Spot Food Court
(0.20 km)
Tua Pek Kong
(0.20 km)
Cat Monument
(0.21 km)
Fort Margherita
(0.37 km)
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Review by Traveloka users
Review

Based on 192 reviews

8.2
Convenient
Fantastic
74
Very Good
175
Satisfying
57
Average
29
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.6
- Business travel
The toilet is little bit dirty, overall jist fine
6.0
- Family vacation
Cannot check in earlier and must check out at 11:00 a.m. The other hotel check out at 12:00 p.m. the facility in the room is not enough
9.0
- Family vacation
Excellent service and good place to stay
8.5
Great. It's just nice all the facilities is quite ok. But the iron have at level 2 why not at all level they put iron its ok if one level have one iron. And the last is parking. I'm so stress finding parking I understand its because near with waterfront. Its ok. But I enjoy at tune hotel.
6.0
- Backpacking
No parking... Hmm...
5.1
- Business travel
The employees are impolite, the securities also.
8.5
- Business travel
Room are getting smaller each time I booked but overall is good. After all you get what you paid for
9.7
- Family vacation
It's a strategic location, interior clean, comfort and quiets. Also good service from the staffs, they are very friendly and helpful. Only got one weakness about this hotel, no parking, it's limited park. But overall great, recommended!
8.5
Its nearby the waterfront kuching which is one of the tourist attraction in kuching. It is also very comfortable to stay.
9.7
- Business travel
It was a great stay at tune hotel.
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Based on
530 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business52
Couples139
Solo travel92
Family101
Friends getaway75
Rating Result
Very Bad
27
Bad
36
Average
115
Very Good
228
Extraordinary
124
KTCathy
Strategic Location
Every time I am back to KCH, Tune is the destination to go. Just be aware that the parking can be hard to find and the slope in front of the hotel makes parking a haphazard. Other than that, it is strategically located in the middle of city and just a short walk to the waterfront and Jalan Main Bazaar.
Friends getaway - Nov 19, 2017
Dickson C
A savvy and pleasant stay
My special request when I booked my room was acknowledged and considered upon my arrival. I requested all 3 rooms to be on the same floor and they were close to each other. Overall cleanliness is okay. The bed were clean, the bathroom were fine. If you wish to book a family room for 5 pax, you can book through their website instead of using booking.com or expedia because this room categories were not updated to those websites yet. Downside: Hairdryers can be obtained from the reception but it is subject to availability. If you have heavy luggage with you, you have to use the side door which is located behind the restaurant next to the hotel. There will be a ramp for you that connects to the hotel lobby. There were no concierge counter.
Family - Nov 15, 2017
marckk
7 nights, 5 rooms
Let me start this review by saying that I've been a big fan of Tune Hotels for the past 10 years. I've stayed at Tune Hotels in Kota Kinabalu, KL and KLIA about 20 times. I understand it's not the Hilton, but I've always found it to be good value for the money. This was our first time staying at Tune Hotels Kuching. It was awful! Room 1: The first room they put us in had a stink of cigarette smoke. We immediately asked to be put in a different room. The desk staff were friendly and accommodating and put us in a different room. Room 2: The room was filthy. We didn't want to ask to change rooms again, so we just went to a supermarket and bought some cleaning products and cleaned the room ourselves. The air conditioner looked like it had never been cleaned. It was packed with dust, so I also had to clean the air conditioner filters. This took 2 hours. After our room was finally clean, we used the sink in the bathroom, just to find out the plumbing was leaking all over the floor. They sent a maintenance man, who said he was not able to repair it, so they have to put us in another room. Room 3: Same as room 2 - completely filthy, air conditoners packed with dust. But at least the plumbing was okay. Spent another 2 hours cleaning this room. We had paid for a room with a window. This room had a window, but it wasn't facing the river. It was facing a dirty back alley. When my wife got up in the morning she opened the curtain, and there was a man in the back alley masturbating as he was looking up at us in the window! I realize this is not Tune Hotels fault, but it gives you an indication of the location of this hotel. We explained the situation to the desk staff and asked if we can change to a room that faces the river. Room 4: For some reason, this room has wood floors instead of tiled floor. The wood in the room smelled like mould and of course everything was filthy dirty. At this point, we were ready to just take the loss of money (because Tune Hotels does not do refunds), but we decided to ask for one more room. Room 5: same story. Filthy, dirty, dusty, another 2 hours of cleaning. Observations: staying here one week allowed us to see many things. For example, the room cleaning staff don't even have cleaning products on their cart. Just a wet rag and replacement sheets and towels. The only positive thing about this place was the front desk staff. They were very friendly and professional. Sadly, because of the lack of maintenance and cleaning, it seems they are constantly on 'damage control'. Don't make the same mistake we did and assume all Tune hotels are the same. The one in Kuching is terrible!
- Oct 30, 2017
Janet M
Perfect....... but......
This hotel advertised everything we wanted. It's opposite the Hilton and next door to the Upsidedown House. It,s modern, clean and there,s a desk there too to help you book excursions and taxis. The safe works, the TV has channels in English. Air conditionning and internet all good. The waterfront is at the end of the street, there are 2 shopping centres within walking distance. All great and then .....there's the breakfast! This is served al fresco on a patio at the back of the hotel. Tune is owned by AirAsia so the crews are accommodated in their own hotels which is a good idea. Unfortunately the breakfast also comes from the in flight meals supplier. There,s a choice of asian or continental. Both were just warm, there was nothing to reheat them and I don't know what time they were delivered. The continental breakfast consists of an omelette, 2 frankfurter sausages, tomato and potato served in a plastic container. Asian is noodles. There's a choice of tea or coffee in plastic cups of course, but we couldn't tell which was which! We had to go to Starbucks after 2 days for a real breakfast. I would definately use Tune again but without the breakfast. I highly recommend ALL the rest.
Couples - Oct 28, 2017
Jefren J
In the Heart of Kuching, Sarawak.
It located just beside Hilton Kuching and nearest to Sarawak River Waterfront. Hotel room is Compact and Clean, the receiptionist very friendly and helpful. Easily access to Handcraft Souvernier Stores alongside Waterfront, Hypermall like Riverside Mall, Tun Jugah and just few metres walk to Cats Monument. Many interesting places you can visit just from this hotel. Thanks.
Solo travel - Oct 26, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Early Check-in
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Tours
  • Public Facilities
    • Parking
    • Early check-in
    • Elevator
    • Late check-out
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • General
    • AC
    • Heater
    • Non-smoking room
    • Smoking area
  • Transportation
    • Airport transfer
    • Limited parking
    • Secure parking
  • Shuttle Service
    • Airport transfer with surcharge
  • Nearby Facilities
    • Grocery
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 11:00 AM

    Location
    Tune Hotel - Waterfront Kuching is located in area / city Kuching City Center.

    The hotel has a very good location, also near the Kuching International Airport (KCH), which is only 8.12 km away.

    There are plenty of tourist attractions nearby, such as Cat Monument within 0.21 km, and Tua Pek Kong within 0.21 km.

    About Tune Hotel - Waterfront Kuching

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Tune Hotel - Waterfront Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

    Tune Hotel - Waterfront Kuching is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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