The Residence Mauritius

Overall, I had a great stay at The Residence Mauritius and thoroughly enjoyed my time there. The rooms were comfortable and well maintained, the service was warm, and the beach is simply spectacular—without doubt one of the hotel's greatest assets. That said, there are areas where I believe the hotel could improve. The biggest disappointment was the food at the main buffet. The quality was average, and on some occasions even below average. For a five-star resort in Mauritius, this was surprising, especially considering that many other luxury hotels on the island offer exceptional dining experiences. Coming from the hospitality industry myself, I genuinely believe this property has enormous potential. The foundations are already there: a beautiful location, excellent beach, charming atmosphere, and a strong team. With greater focus on the food and beverage offering and continued attention to detail, I have no doubt it could become one of the standout luxury resorts in Mauritius. Overall, I was satisfied with my stay and would happily return. At this stage, however, I would personally rate the hotel between **4 and 4.5 stars**, rather than a full five stars.

Lovely place to stay. Customer service was excellent. Treated fairly as everyone else. Staff were friendly and very helpful.

While the hotel itself is visually appealing and the location is good, our experience was severely damaged by extremely poor management. We were victims of a theft that occurred inside our hotel room, and the management failed to take responsibility or provide adequate assistance, especially duty manager who was ignoring us for 3 days!! The police were called, and an official report was filed. Despite the seriousness of the incident, the management showed a complete lack of accountability and concern. Based on this experience, we strongly advise others to avoid this hotel.

Staff extremely courteous. Pool area generally clean, pool beautiful. Entrance hall very impressive.

Amazing hotel with amazing rooms.

Good breakfast

It was great there. Staff is very careful and there’re a lot of things to do

Beach area beautiful, lots of sunbeds Rooms immaculate, butler service & housekeeping efficient Dining options both buffet and A La Carte gave plenty choice for every diner Definitely worth a visit

From the welcome to the departure, the staff genuinely couldnt do enough for you. The food was always of an exceptional quality, presentation, taste, quantity and flavour. We decided to go Bed & Breakfast and thought the bill at the end was very good value. payimg that bit extra for the drinks and eating where we liked at the buffet, bar, pool, room or at the Plantation restaurant made for a more flexible holiday. I would especially mention the staff at the plantation manged by Samjeeta and Radhua along with Rachel in the bar, they really made the holiday

The staff are always friendly & polite. Thank you for all your effort in making us feel at home.

Excellent

Fantastisk hotel ved paradisisk palmestrand med det lækreste sand på øen. Kæmpe pool anlæg og virkelig gode liggestole ved både pool og strand. Personalet var super imødekommende, vi vil især fremhæve Sam, der gjorde ophold på stranden til en luksus oplevelse. Gæster kan gratis benytte vand aktiviteter, som snorkling tur ved revet, glasbunds båd, vandski m.m. Glimrende gym med gode redskaber. Stort, rummeligt og rent værelse med udsigt til havet. Det var dejligt at der blev leveret gratis, filtreret vand på værelset hver dag, ligesom der var gratis vand tilgængeligt ved pool og strand. Alsidig morgenmadsbuffet med stort set alt hvad man kan ønske. De 2 restauranter byder på lækker og veltillavet mad. Den ene dog med pristillæg for en del retter ved halvpension.

Good

Lovely hotel and location.

Comfortable

Excellent. Everything was tip top. Very helpful in dealing with the taxi headache and their requirement for cash.

The Residence has suffered from a lack of investment. Dining only 2 restaurants, service staff poorly trained. Maintenance needed everywhere. Only one tennis court accessible. Electricity kept tripping, disappointing. Department drive in one so bar prices and a la carte dining over priced. Buffet quality good but repetitive. A week is enough.

Such a nice place with wonderful environment and good service. The food is a big variety and all dishes are so delicious. Very clean. The shop on property is also a good place to look around, most commodities are priced reasonably. The hotel is a little far from airport but they can arrange a taxi with fair charge. Don't miss the stunning sunrise on beach!

Competitively priced, well kept, keen on providing great service and spa with well priced treatments

A beautiful hotel with spacious rooms in good location. Very nice beach and corals. Good food and buffet.