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Biwa Tulum
Hotels
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9.2
/10
Exceptional
225 reviews
What Guests Say About Their Stay
David
10.0
/ 10
Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value!
Marguerite
10.0
/ 10
Loved my room Great layout with plenty of room for luggage and moving around. Very clean.
Comfortable bed and pillows. Lovely pool and roof top bar with sitting area
Walking distance to the main shopping and restaurant area
Friendly and helpful staff
Would definitely stay again
Nicolette
10.0
/ 10
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
In the Area
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Calle Bubulek Entre Av, Satelite y Geminis, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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This accommodation offers:
Outdoor pool
Billiard
Bicycle rental
Laundry service
Parking
Luggage storage
Elevator
Rooftop terrace
Fitness center
What's around Biwa Tulum
Calle Bubulek Entre Av, Satelite y Geminis, Tulum, Estado de Quintana Roo, Mexico, 77780
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Discover More About Biwa Tulum
General
In Tulum (Tulum City Center)
Location
A stay at Biwa Tulum places you in the heart of Tulum, a 4-minute drive from Gran Cenote and 6 minutes from Tulum Mayan Ruins. This hotel is 4 mi (6.4 km) from Playa Paraiso and 6.7 mi (10.7 km) from Cenote Manatí.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.9 km / 0.6 mi
Hospital de Tulum - 1.3 km / 0.8 mi
Jaguar Park - 2 km / 1.2 mi
Cenote Calavera - 2 km / 1.2 mi
Hunab Lifestyle Center - 2 km / 1.3 mi
Tulum National Park - 3 km / 1.9 mi
Tulum Tower - 3.1 km / 1.9 mi
Holistika Art Walk - 3.6 km / 2.2 mi
Tulum Mayan Ruins - 3.7 km / 2.3 mi
Gran Cenote - 3.9 km / 2.4 mi
Temple of the Frescoes - 4 km / 2.5 mi
Acceso al Parque Jaguar - 4 km / 2.5 mi
Casa del Cenote - 4 km / 2.5 mi
Temple of the Descending God - 4 km / 2.5 mi
Jaguar Viewpoint Tulum - 4.1 km / 2.6 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 43 km / 26.7 mi
Facilities
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Business Facilities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM for a fee.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and minibars. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Biwa Tulum
Facility
- Outdoor pool
- Billiard
- Bicycle rental
Swimming Pool
Fitness Center
Common Space
Lobby
Exterior
Things to Do
- Romantic proposal packages
- Outdoor pool
- Beach towel
- Pool sun loungers
Transportation
- Limited parking
- Beach shuttle (surcharge)
- Bicycle rental
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Banquet
- Rooftop terrace
- Parking
- Terrace
Accessibilty
- Accessible parking
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- Concierge
Sports and Recreations
- Billiard
- Fitness center
Accommodation Policy & General Information in Biwa Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Biwa Tulum | 14 |
Number of floors in Biwa Tulum | 3 |
Another facilities in Biwa Tulum | Romantic proposal packages, Outdoor pool, Beach towel, Pool sun loungers, Limited parking |
Frequently asked question in Biwa Tulum
What is normal check-in & check-out time at Biwa Tulum?
The standard check-in time at Biwa Tulum is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Biwa Tulum provide breakfast?
Yes, Biwa Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Biwa Tulum have?
Biwa Tulum is a 4.0-star hotel.
How many floors does Biwa Tulum have?
Biwa Tulum has 3 floors.
How many rooms does Biwa Tulum have?
Biwa Tulum has 14 rooms in total.
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More Reviews from Other Guests in Biwa Tulum
Overall Ratings & Reviews Biwa Tulum
Other sources (225)
9.2
Exceptional
From 225 reviews
Cleanliness
9.8
Room Comfort
9.0
Service and Facilites
9.4
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Traveler Reviews Biwa Tulum
Number of reviews per page
20
40
Top reviews
Rogelio
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Did not have breakfast but will next time
AH FOON
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Clean room and friendly staff.
David
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value!
Marguerite
Business
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Loved my room Great layout with plenty of room for luggage and moving around. Very clean.
Comfortable bed and pillows. Lovely pool and roof top bar with sitting area
Walking distance to the main shopping and restaurant area
Friendly and helpful staff
Would definitely stay again
Oscar
Leisure Family
8.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
The hotel is very cleat the rooms are news the staff are great too, the food is really great the reception alway are ready to attend
Ofelia
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Nice
Paul
Leisure Family
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Would stay again
Matthew
Leisure
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
I have been at the biwa 4 or 5 times now. Always great and a lovely staff!
Deon
Friends and family with Friends
8.0
/10
Reviewed 138 week(s) ago
Hotels.com verified review
This was my 2nd time staying here, and I really like the hotel and service. However, I was a little disappointed this time around. I specifically rebooked this hotel , not only because of the freat location, modernity of the rooms, and service, but also because of the refrigerator/mini kitchen area. It's extremely important thar I have a fridge to keep my beverages cold and to store leftover food. The fridge in this room did not get cold at all and I had to throw out my food. Also, the TV would not function and even the front desk girl couldn't get it working. However, the clerk spoke with the manager and they compensated us with courtesy bikea for the duration of our stay. I will definitely stay at BIWA again when i revisit!
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Nicole
Leisure with Partner
8.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.
Philip
Friends and family with Friends
8.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
Front desk personal were wonderful, from check in , to answering questions, to check out.
Nicolette
Leisure with Partner
10.0
/10
Reviewed 185 week(s) ago
Expedia Group verified review
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
Michael
Leisure Family
6.0
/10
Reviewed 189 week(s) ago
Expedia Group verified review
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
George
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago
Expedia Group verified review
Room and staff were great.
Television was a bit difficult to mange but that was minor.
Overall we enjoyed our stay.
rohit
10.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
The hotel met all our needs. Excellent. Thanks.
Edith
Leisure with Friends
10.0
/10
Reviewed 213 week(s) ago
Expedia Group verified review
The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors.
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Jared
Friends and family Family
10.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
Happy with our stay, everything as expected.
Ekaterina
Leisure with Friends
10.0
/10
Reviewed 223 week(s) ago
Expedia Group verified review
We had a really great time at Biwa, stuff is super friendly! Rented bikes there and there is a good cafe just in the same building. Amazing location and rooms have air conditioning!
Brian
Leisure
8.0
/10
Reviewed 224 week(s) ago
Expedia Group verified review
Room was spacious with king size bed ,clean has a ground floor pool and rooftop area. Would recommend
lakisha
Leisure with Friends
10.0
/10
Reviewed 229 week(s) ago
Expedia Group verified review
Carlos was such a great host!
Number of reviews per page
20
40
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