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DoubleTree by Hilton Hotel Veracruz

Hotels
8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Shemo

10.0
/ 10
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.

Luis

10.0
/ 10
El hotel es bueno con buenas instalaciones y buena ubicación, es personal súper amable, gran lugar para una buena estancia.
See translation

Guillermo

10.0
/ 10
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
In the Area
See Map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, Estado de Veracruz-Llave, Mexico, 91900

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
DoubleTree by Hilton Hotel Veracruz is located in area / city Veracruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton Hotel Veracruz

Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, Estado de Veracruz-Llave, Mexico, 91900
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Discover More About DoubleTree by Hilton Hotel Veracruz

General


Near Veracruz Aquarium

Location


With a stay at DoubleTree by Hilton Hotel Veracruz, you'll be centrally located in Veracruz, a short 9-minute walk from Malecón de Veracruz and 12 minutes by foot from Veracruz Aquarium. This hotel is 1.1 mi (1.8 km) from Veracruz Harbour and 1.3 mi (2 km) from Veracruz Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Regatas Beach - 0.3 km / 0.2 mi
Veracruzano Coral Reef System National Park - 0.4 km / 0.2 mi
Malecón de Veracruz - 0.7 km / 0.5 mi
Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz - 0.8 km / 0.5 mi
Veracruz Wax Museum - 0.9 km / 0.5 mi
Veracruz Aquarium - 1 km / 0.6 mi
Bastion of Santiago Museum - 1.2 km / 0.7 mi
Parque Zamora - 1.2 km / 0.8 mi
Carranza Lighthouse - 1.3 km / 0.8 mi
Monument to the Veracruz Heros - 1.3 km / 0.8 mi
Centro Cultural Atarazanas - 1.3 km / 0.8 mi
Villa del Mar Beach - 1.4 km / 0.8 mi
City Museum - 1.4 km / 0.9 mi
Naval Historical Museum - 1.4 km / 0.9 mi
Museo de la Ciudad de Veracruz - 1.5 km / 0.9 mi

The preferred airport for DoubleTree by Hilton Hotel Veracruz is General Heriberto Jara Intl. Airport (VER) - 10.3 km / 6.4 mi

Facilities


Take advantage of recreation opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Veracruz? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and 10 meeting rooms. Free valet parking is available onsite.

Dining


Enjoy international cuisine at Enxebre, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to noon for a fee.

Rooms


Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.

All facilities in DoubleTree by Hilton Hotel Veracruz

Bar, Cafe and Lounge DoubleTree by Hilton Hotel Veracruz
Bar, Cafe and Lounge
Swimming Pool DoubleTree by Hilton Hotel Veracruz
Swimming Pool
Fitness Center DoubleTree by Hilton Hotel Veracruz
Fitness Center
Functional Hall DoubleTree by Hilton Hotel Veracruz
Functional Hall
Lobby DoubleTree by Hilton Hotel Veracruz
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Things to Do

  • Outdoor pool
  • Health club
  • Pool sun loungers

General

  • Smoking area
  • Banquet
  • Parking

Business Facilities

  • Conference center
  • Conference rooms
  • Computer station

Transportation

  • Limited parking
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in DoubleTree by Hilton Hotel Veracruz

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at DoubleTree by Hilton Hotel Veracruz
155
Number of floors in DoubleTree by Hilton Hotel Veracruz
9
Another facilities in DoubleTree by Hilton Hotel Veracruz
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in DoubleTree by Hilton Hotel Veracruz

What are available facilities at DoubleTree by Hilton Hotel Veracruz?
There are top facilites at DoubleTree by Hilton Hotel Veracruz such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Hotel Veracruz?
The standard check-in time at DoubleTree by Hilton Hotel Veracruz is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does DoubleTree by Hilton Hotel Veracruz provide breakfast?
Yes, DoubleTree by Hilton Hotel Veracruz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does DoubleTree by Hilton Hotel Veracruz have?
DoubleTree by Hilton Hotel Veracruz is a 3.5-star hotel.
How many floors does DoubleTree by Hilton Hotel Veracruz have?
DoubleTree by Hilton Hotel Veracruz has 9 floors.
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More Reviews from Other Guests in DoubleTree by Hilton Hotel Veracruz

8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Hotel Veracruz

Number of reviews per page
20
40
Top reviews
Jennifer
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beach view was foggy and not clear because the windows were old and dirty Room smelled like pee We had one dull day without electricity and no hot water Needs renovation Pillows were horrible The chair in room was torn old and dirty The floor was dirty moldy and nasty , didn’t even feel safe to shower without flip flops Beds small even tho they advertise queen beds Very uncomfortable Rusty laugage stand / holder Needs renovation ASAP
Read More
CHARLES
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
María Belén Grajales López
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

El personal del hotel es muy atento y servicial, las instalaciones están limpias y la zona donde se ubica el hotel está céntrica, sin embargo, a varias áreas del hotel les vendría bien una remodelación pues ya son antiguas. Adicional, la playa que esta cruzando la calle no está limpia, por lo que fue necesario ir a una mas lejana para poder ir al mar.
Read More
Luis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The beach view was obstructed with dirty windows. The management staff was undertrained and was unable to process a credit card transaction for the New Years dinner. Plus the advanced payment for one night of the reservation. Which has NEVER happened before. I received an email demanding that I pay for the first night to hold the reservation made two prior.
Read More
Ricardo
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room👏 no hot water tho other wise excellent
Marcelino
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room and amenities
Julie
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our room was dirty, with visible dirt and sticky patches on the floor, grime on the walls and stained curtains. It also smelled overwhelmingingly like mildew. There was also a high pitch loud whistling sound all night from the wind outside so we did not sleep well.
Cristy
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I got a room at the 1st floor, I couldn’t sleep until 3am, they had loud music until 2:00 am , had to stand the noise now , of the chairs and tables when they were put away, the music came from I called front desk but they said hotel was booked, so couldn’t get a different room, next morning (Sunday) they gave me another room. The reason of my trip was to participate in a marathon Sunday morning, so I had to go running with only 2. Hours of sleep !!!
Read More
Shemo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Joe
icon-Business Family
Business Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Parking is an issue. You need somebody from staff with a special key to operates the elevators from parking lot to front desk. If nobody is available you need to get your lugagge all the way thru the stairs. Looks like that the same person is the valet parking and bell boy
Aime
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The people that work there really served
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

El hotel es bueno con buenas instalaciones y buena ubicación, es personal súper amable, gran lugar para una buena estancia.
Joshua
icon-Family
Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room had a beautiful view and staff were extremely helpful. Nice clean room
Eleodoro Leoner
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent breakfast buffet! I enjoyed delicious Veracruz-style picadas with black beans, pork rinds, and red sauce, prepared by the cook; very artisanal, despite being in a hotel. I'd love to know her name to write it down, but I made sure to tip her well for her service. The entire restaurant staff also provided excellent service despite the crowded restaurant. Also my wife loved the front beach locations near the Historic down town.
Read More
Dominique
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good food, great views and comfortable room
Diana
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Veey friendly staff
Carlos
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good service
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The room was very good, quiet and good to rest
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Muy ruidosa mi habitación!!!!
Guillermo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 DoubleTree by Hilton Hotel Veracruz

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Hotel Veracruz

Number of reviews per page
20
40
Top reviews
Jennifer
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beach view was foggy and not clear because the windows were old and dirty Room smelled like pee We had one dull day without electricity and no hot water Needs renovation Pillows were horrible The chair in room was torn old and dirty The floor was dirty moldy and nasty , didn’t even feel safe to shower without flip flops Beds small even tho they advertise queen beds Very uncomfortable Rusty laugage stand / holder Needs renovation ASAP
Read More
CHARLES
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
María Belén Grajales López
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

El personal del hotel es muy atento y servicial, las instalaciones están limpias y la zona donde se ubica el hotel está céntrica, sin embargo, a varias áreas del hotel les vendría bien una remodelación pues ya son antiguas. Adicional, la playa que esta cruzando la calle no está limpia, por lo que fue necesario ir a una mas lejana para poder ir al mar.
Read More
Luis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The beach view was obstructed with dirty windows. The management staff was undertrained and was unable to process a credit card transaction for the New Years dinner. Plus the advanced payment for one night of the reservation. Which has NEVER happened before. I received an email demanding that I pay for the first night to hold the reservation made two prior.
Read More
Ricardo
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room👏 no hot water tho other wise excellent
Marcelino
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room and amenities
Julie
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our room was dirty, with visible dirt and sticky patches on the floor, grime on the walls and stained curtains. It also smelled overwhelmingingly like mildew. There was also a high pitch loud whistling sound all night from the wind outside so we did not sleep well.
Cristy
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I got a room at the 1st floor, I couldn’t sleep until 3am, they had loud music until 2:00 am , had to stand the noise now , of the chairs and tables when they were put away, the music came from I called front desk but they said hotel was booked, so couldn’t get a different room, next morning (Sunday) they gave me another room. The reason of my trip was to participate in a marathon Sunday morning, so I had to go running with only 2. Hours of sleep !!!
Read More
Shemo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Joe
icon-Business Family
Business Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Parking is an issue. You need somebody from staff with a special key to operates the elevators from parking lot to front desk. If nobody is available you need to get your lugagge all the way thru the stairs. Looks like that the same person is the valet parking and bell boy
Aime
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The people that work there really served
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

El hotel es bueno con buenas instalaciones y buena ubicación, es personal súper amable, gran lugar para una buena estancia.
Joshua
icon-Family
Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room had a beautiful view and staff were extremely helpful. Nice clean room
Eleodoro Leoner
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent breakfast buffet! I enjoyed delicious Veracruz-style picadas with black beans, pork rinds, and red sauce, prepared by the cook; very artisanal, despite being in a hotel. I'd love to know her name to write it down, but I made sure to tip her well for her service. The entire restaurant staff also provided excellent service despite the crowded restaurant. Also my wife loved the front beach locations near the Historic down town.
Read More
Dominique
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good food, great views and comfortable room
Diana
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Veey friendly staff
Carlos
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good service
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The room was very good, quiet and good to rest
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Muy ruidosa mi habitación!!!!
Guillermo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Number of reviews per page
20
40