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Iberostar Selection Cancún - All Inclusive

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8.4
/10
Very Good
1,247 reviews

What Guests Say About Their Stay

Alaine k

10.0
/ 10
We loved the accessibility of everything! We were right on the ocean and got to see giant sea turtles beaching to lay their eggs. This resort was wonderful for our family and we will definitely be back! If I had to choose something we didn’t like the only thing would be that the bottom of the pools were very rough. Our feet did hurt a bit from it, but that would be our only complaint.

Angela Williams, and Shera

10.0
/ 10
I had a pleasant stay overall. The room was clean and comfortable, and the balcony offered a nice place to relax. The pool was well maintained and enjoyable, and the staff were friendly and helpful throughout my stay. The only downside was that there was some noise at times, and a few areas could use a little updating. Overall, it was a good experience, and I would consider staying here again.

Feliberto

10.0
/ 10
Excellent location. Very cozy rooms. Overall cleanliness exceeded my expectations. The culinary variety is wonderful. Two things I would improve are the daytime and nighttime activities.
In the Area
See Map
Boulevard Kukulcan, Km. 17, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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This accommodation offers:
Golf
Outdoor pool
Golf course
Private beach
Poolside bar
Tennis court
Billiard
Steam room
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
Iberostar Selection Cancún - All Inclusive is located in area / city Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Iberostar Selection Cancún - All Inclusive

Boulevard Kukulcan, Km. 17, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Iberostar Selection Cancún - All Inclusive
Lobby 2 Iberostar Selection Cancún - All Inclusive

Discover More About Iberostar Selection Cancún - All Inclusive

General
Near El Sol de Cancun

Location
Located in Cancun (Zona Hotelera), Iberostar Selection Cancún - All Inclusive is within a 15-minute walk of Hotel Zone Beaches and La Isla Shopping Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kukulcan Plaza Shopping Mall - 0.1 km / 0.1 mi
Luxury Avenue Shopping Mall - 0.1 km / 0.1 mi
Marlin Beach - 0.5 km / 0.3 mi
Hotel Zone Beaches - 0.5 km / 0.3 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
El Sol de Cancun - 1 km / 0.6 mi
La Isla Shopping Mall - 1 km / 0.6 mi
Ballenas Beach - 1.1 km / 0.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1.3 km / 0.8 mi
Yamil Lu'um Archaeological Zone - 1.3 km / 0.8 mi
Isla Dorada - 1.9 km / 1.2 mi
Aquaworld - 2.2 km / 1.4 mi
Oasis Arena - 3 km / 1.9 mi
San Miguelito - 3.1 km / 1.9 mi
Maya Museum of Cancun - 3.5 km / 2.2 mi

The preferred airport for Iberostar Selection Cancún - All Inclusive is Cancun Intl. Airport (CUN) - 19.8 km / 12.3 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Enjoy Mediterranean cuisine at Al Mar Restaurant, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 426 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Iberostar Selection Cancún - All Inclusive

Facility

  • Golf
  • Outdoor pool
  • Golf course
  • Private beach
  • Poolside bar
  • Tennis court
  • Billiard
  • Steam room
Swimming Pool Iberostar Selection Cancún - All Inclusive
Swimming Pool
Entertainment Facility Iberostar Selection Cancún - All Inclusive
Entertainment Facility
Fitness Center Iberostar Selection Cancún - All Inclusive
Fitness Center
Functional Hall Iberostar Selection Cancún - All Inclusive
Functional Hall
Common Space Iberostar Selection Cancún - All Inclusive
Common Space

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Valet parking

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Golf club
  • Fitness center
  • Golf
  • Game room
  • Billiard
  • Tennis court
  • Golf course

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Waterpark
  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Turkish bath
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Clubhouse
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Iberostar Selection Cancún - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Iberostar Selection Cancún - All Inclusive
426
Number of floors in Iberostar Selection Cancún - All Inclusive
9
Another facilities in Iberostar Selection Cancún - All Inclusive
Kids club, Children pool, Poolside bar, Buffet breakfast, Breakfast

Frequently asked question in Iberostar Selection Cancún - All Inclusive

What is normal check-in & check-out time at Iberostar Selection Cancún - All Inclusive?
The standard check-in time at Iberostar Selection Cancún - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Iberostar Selection Cancún - All Inclusive provide breakfast?
Yes, Iberostar Selection Cancún - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Iberostar Selection Cancún - All Inclusive have?
Iberostar Selection Cancún - All Inclusive is a 4.5-star hotel.
How many floors does Iberostar Selection Cancún - All Inclusive have?
Iberostar Selection Cancún - All Inclusive has 9 floors.
How many rooms does Iberostar Selection Cancún - All Inclusive have?
Iberostar Selection Cancún - All Inclusive has 426 rooms in total.
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More Reviews from Other Guests in Iberostar Selection Cancún - All Inclusive

8.4
Very Good
From 1,247 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Iberostar Selection Cancún - All Inclusive

Number of reviews per page
20
40
Top reviews
Joshua Thomas
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Meh
Alaine k
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved the accessibility of everything! We were right on the ocean and got to see giant sea turtles beaching to lay their eggs. This resort was wonderful for our family and we will definitely be back! If I had to choose something we didn’t like the only thing would be that the bottom of the pools were very rough. Our feet did hurt a bit from it, but that would be our only complaint.
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Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo excelente me encantó tiene todo
Norma
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was not accommodating at all! We never got to eat at the restaurants on the property. They were full upon arrival on Monday! So we ate buffet all the time until we left Friday! The rooms are not nice! We had to upgrade and pay extra! Very outdated and not a vibe! Does not come close to the Hard Rock where we stayed last year.
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Angel
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The cleaning crew was very good at their job as were the rest of non management staff. The food and drinks were awesome. We had a great time and will definitely go again.
MARIO
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was amazing attentive to all of our needs through out the whole stay.
Dwayne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The food wasn’t all that good and the elevators were extremely hot. Other than that it’s a great resort
Israel
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The facilities are a little old, the staff very bad, they gave us a terrible service, we would not return again, terrible attitude of everyone, very bad service on the beach.
Denise
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The part that wasn’t good was the hotel food. The buffet food was always cold. The restaurants have about a 1 hour wait. And the Japanese restaurant is always reserved days ahead.
Jaswinder
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food was great
Jayson
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel but no the best
Angela Williams, and Shera
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a pleasant stay overall. The room was clean and comfortable, and the balcony offered a nice place to relax. The pool was well maintained and enjoyable, and the staff were friendly and helpful throughout my stay. The only downside was that there was some noise at times, and a few areas could use a little updating. Overall, it was a good experience, and I would consider staying here again.
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Feliberto
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location. Very cozy rooms. Overall cleanliness exceeded my expectations. The culinary variety is wonderful. Two things I would improve are the daytime and nighttime activities.
Sandra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean and comfortable. The pool had several fun activities that kept my teenage son entertained. The balcony was excellent, especially like the drying rack. The staff was polite and helpful. Definitely coming back.
Amy Yuan Yuan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We forgot something valuable at the hotel and did not realize it until we got to the airport. We contacted the hotel and they retrieved it immediately and have it sent to the airport just in time! Amazing customer service!! Thank you!!
Natalie Jo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was exceptionally friendly, welcoming, and insured that we had everything we needed and we’re always available to answer any questions we had. Food was much better than I’ve experienced at any other buffet, and the restaurants were exceptionally good. Rooms and resort was very clean, would definitely recommend!
Nicole
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beach and exterior pools-lobby are esthetically beautiful. Rooms are spacious especially oceanfront suite, but rooms are quite dated and showing their age unfortunately. We had issues with some outlets not working, toilet handle was broken and had to call maintenance 2x in 4 days to fix overflow! Difficult to get seated at speciality restaurants- if not lined up at opening time to put name on wait list you will need to eat at buffet only. Hibachi was great, Italian was super slow. All food was mediocre-if a foodie will surely disappoint. 24hr cafe for iced lattes was fantastic and Carlos at lobby bar making specialty spirit cocktails with espresso were best drinks entire stay. Outdoor pools beautiful but main pool floor rough due to age and wearing. Comparing to other all inclusives we had stayed in Playa del Carmen and Caribbean this was so-so.
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Antonio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. A hotel that covers all the amenities. A wide variety of food and drinks. Cleanliness everywhere—I loved it. The staff were very friendly and helpful. I would only improve two things: the hotel entertainment and the seaweed cleanup on the beach.
Francisco
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our First Time in Cancun – A Huge Disappointment This was our first trip to Cancun, and we chose this resort because it advertises itself as a 5-star hotel. Unfortunately, it did not meet our expectations. The rooms are small, outdated, and have a serious humidity problem. None of our clothes dried during our stay. The beds, floor, and bedding were constantly damp, and we had to sleep on wet sheets for two nights. We later learned from other guests that this is not normal at other Cancun resorts. Because our clothes remained wet, we had to pack damp luggage, which caused us to pay extra baggage fees on our flight home. Room service was also disappointing. Dirty dishes sat outside our room for almost one days. For a 5-star resort, we were surprised that room service could not be ordered from the restaurants, and the in-room dining menu had very limited options. We also attended the membership presentation because we were interested in hearing there IBEROSTAR sales presentation for extra perks. After deciding not to purchase, an older staff member, the closer, became rude, unprofessional, and made us feel uncomfortable for saying no. He said he was the director, and was a lie. Finally, although I entered the correct ages of my children when booking through Expedia, the hotel still charged us an extra fee for our 13-year-old at check-in. Overall, we paid premium prices but received far less than expected from a 5-star resort. We would not return or recommend this hotel.
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David
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay at this hotel was extremely disappointing and, more importantly, unsafe. The room we were assigned was an ADA-accessible room, and it had several maintenance and safety issues. The shower chair was broken, and when I sat on it, it collapsed, causing me to fall and hit my head. It is unacceptable for a safety device intended to assist guests to be in such poor condition that it causes an injury. To make matters worse, there were electrical outlets with exposed wiring right next to the beds. This is a family resort, and having exposed electrical hazards in a guest room—especially where children may be present—is completely unacceptable. The toilet was also broken and had to be repaired during our stay, which further reflected the poor maintenance of the room. In addition to the room issues, the service at the restaurants was disappointing. The staff was generally unfriendly and unwelcoming, but our worst experience was at the Teppanyaki restaurant. The service there was particularly poor, and the staff’s attitude made what should have been an enjoyable dining experience very unpleasant. We chose this hotel expecting a relaxing family vacation, but instead we encountered safety hazards, maintenance problems, and consistently poor customer service. A resort of this caliber should prioritize guest safety and provide a much higher standard of hospitality. Unfortunately, our experience fell far short of those expectations.
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Number of reviews per page
20
40

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Exterior 4 Iberostar Selection Cancún - All Inclusive

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