iStay Hotel Ciudad Juarez

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9.0
/10
Exceptional
1,604 reviews

What Guests Say About Their Stay

Myrna

10.0
/ 10
Great place to stay, the rooms are nice and staff are nice, always stay here when we go visit

Sergio

10.0
/ 10
The room was clean, a little dated but a good size room and clean. Appreciate the hard floors (no carpet). Bed was comfortable, sheets and bedding clean, good pillows. Bathroom was a little dated but everything in working order and clean. Didn’t use the pool, was a bit crowded for my liking but the pool area was indoors and appeared clean. Did use the laundry, this was a great perk. I brought my own soap but there’s a vending machine close to purchase snacks or soap for the washer if needed. Underground parking was great- helped keep car secure and cooler than the front lot. Onsite security was nice peace of mind. On the last day found out there was a free shuttle service to downtown or nearby shopping- wish I would’ve known sooner! Great perk! Plan to stay here again next time I visit family. Highly recommend this hotel, way better attention and cleanliness than the lucerna across the street. Not to mention more affordable. Good location with shopping and food nearby.

Pablo

10.0
/ 10
Thank you 🙏🙏, gracias por toda su atención, el chófer mis respetos, bien agradecidos mi esposo y yo con el, y en recepción super amables las chicas, muy atentos en todo momento, gracias infinitas, esperamos volver pronto
In the Area
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Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32310

Main Facilities

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This accommodation offers:
Indoor pool
Parking
Luggage storage
Elevator
Fitness center
Babysitting
Business facilities
iStay Hotel Ciudad Juarez is located in area / city Ciudad Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around iStay Hotel Ciudad Juarez

Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Juárez, Ciudad Juárez, Estado de Chiapas, Mexico, 32310
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Lobby iStay Hotel Ciudad Juarez
Lobby 2 iStay Hotel Ciudad Juarez

Discover More About iStay Hotel Ciudad Juarez

General
In Ciudad Juárez (Zona Pronaf)

Location
With a stay at iStay Hotel Ciudad Juarez, you'll be centrally located in Ciudad Juárez, a 5-minute drive from Paso del Norte International Bridge and 7 minutes from University of Texas at El Paso. This hotel is 5.6 mi (8.9 km) from American Consulate and 8.6 mi (13.9 km) from Fort Bliss.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de la Mujer - 0.2 km / 0.1 mi
Plaza de las Americas - 0.5 km / 0.3 mi
Emotion Casino - 0.7 km / 0.4 mi
Ciudad Juárez Art Museum - 0.8 km / 0.5 mi
Estadio 20 de Noviembre - 1.2 km / 0.8 mi
Paso del Norte Cultural Center - 1.4 km / 0.9 mi
Edificio de Posgrado UACH - 1.5 km / 0.9 mi
UACJ - Universidad Autónoma de Ciudad Juárez - 2.2 km / 1.4 mi
Monument Mexicanidad - 2.9 km / 1.8 mi
Benito Juarez Monument - 3.1 km / 1.9 mi
Benito Juárez Olympic Stadium - 3.2 km / 2 mi
Chamizal Federal Public Park - 3.4 km / 2.1 mi
Chamizal Museum of Archaeology - 3.4 km / 2.1 mi
UACJ - Unidad Deportiva Universitaria - 3.5 km / 2.2 mi
Museum of the Border Revolution - 3.5 km / 2.2 mi

The nearest airports are:
El Paso International Airport (ELP) - 13.7 km / 8.5 mi
Ciudad Juarez Intl. Airport (CJS) - 13.8 km / 8.6 mi

Facilities
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, babysitting, and shopping on site.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining
Enjoy a meal at Restaurante la Pergola, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 146 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in iStay Hotel Ciudad Juarez

Facility

  • Indoor pool
Swimming Pool iStay Hotel Ciudad Juarez
Swimming Pool
Fitness Center iStay Hotel Ciudad Juarez
Fitness Center
Functional Hall iStay Hotel Ciudad Juarez
Functional Hall
Common Space iStay Hotel Ciudad Juarez
Common Space
Lobby iStay Hotel Ciudad Juarez
Lobby

Kids and Pets

  • Babysitting

Things to Do

  • TV lounge
  • Indoor pool

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Reception hall
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference center

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in iStay Hotel Ciudad Juarez

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 18:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at iStay Hotel Ciudad Juarez
146
Number of floors in iStay Hotel Ciudad Juarez
4
Another facilities in iStay Hotel Ciudad Juarez
Babysitting, TV lounge, Indoor pool, Breakfast, LAN Internet

Frequently asked question in iStay Hotel Ciudad Juarez

What is normal check-in & check-out time at iStay Hotel Ciudad Juarez?
The standard check-in time at iStay Hotel Ciudad Juarez is starting from 15:00 - 18:00 while the latest check-out time is at Before 13:00
Does iStay Hotel Ciudad Juarez provide breakfast?
Yes, iStay Hotel Ciudad Juarez provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does iStay Hotel Ciudad Juarez have?
iStay Hotel Ciudad Juarez is a 3.5-star hotel.
How many floors does iStay Hotel Ciudad Juarez have?
iStay Hotel Ciudad Juarez has 4 floors.
How many rooms does iStay Hotel Ciudad Juarez have?
iStay Hotel Ciudad Juarez has 146 rooms in total.
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More Reviews from Other Guests in iStay Hotel Ciudad Juarez

9.0
Exceptional
From 1,604 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews iStay Hotel Ciudad Juarez

Number of reviews per page
20
40
Top reviews
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo siempre esta muy Bien en Este hotel y es accessible
Jessica
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice clean staff are amazing
ana
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nada
Edgar
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent
Sheng Shin
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is good and well presented.
Myrna
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay, the rooms are nice and staff are nice, always stay here when we go visit
gilberto
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There is only one small ice machine, located on the first floor; there are issues with cockroaches, and the TVs lack internet connectivity—they aren't smart TVs, just old, outdated cable setups.
Victor
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Todo estuvo excelente 💯
Emilio
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien
Victor
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Todo excelente y muy limpio
Salvador
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was perfect for my trip
Carlos
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El servicio pésimo. El restaurante platos sucios y vasos quebrados. La alberca con bosinas tocando Música a todo volumen. Mi peor experiencia
Keila
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo estuvo super bien
YIMI ANTONIO
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo estuvo excelente
victor
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

💯 everything was good 👍
Cisco
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Always very friendly staff and very clean hotel
Mayra
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

CUIDADO CON Teniabuenas expectativas al escoger este hotel cada año viajo con mi familia a mex , y estábamos emocionados de ir a ese hotel, el primer día una de nuestras habitaciones no tenía luz , la segunda la puerta no cerraba , el siguiente día lo arreglaron en nuestro último día los niños que eran 5 fueron a la alberca al igual que yo y mi esposo fuimos empezamos a notar que los ojos nos ardían y todos empezaron a destornudar al igual que otros niños que estaban ai, fui a comentar al lobby lo que ocurria y nunca fueron a revisar tuvimos que salir de la alberca porq los niños estaban tosiendo así continuaron toda la tarde tuve que llevarlos al medico a los 5 niños, el doctor nos comento que gracias al chlorine de la alberca tenían las fosas nos alas y la garganta muy inflamadas tuve que comprar medicamentos para los 5 , les comente en el lobby de nuevo lo que paso y me digeron que en la mañana un manager hablaría con nosotros lo cual nunca paso , al check out les pregunte y solo me digeron que habían checado el nivel de la alberca y que todo estaba bien lo cual no creo porque tenía 5 niños con exactamente el mismo síntoma y un doctor que me confirmó lo contrario, lo cual quedamos muy decepcionados con la forma de como solo nos digeron que todo estaba bien y que estaba raro que paso eso con los niños, enfin si viajas a ese hotel ten cuidado con tus hijos cuando ballan a la alberca . Porque ahora nosotros tenemos un viaje de el paso asta Colorado con 5 niños enfermos
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Christian
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Better staff
Jose Antonio
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was fine but the entry door locked with the inside system. We have to wait one hour till the door was open and have access to the hotel room.
Victor
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Todo esta excelente, muy limpio y el personal muy atentos.
Number of reviews per page
20
40

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Exterior 4 iStay Hotel Ciudad Juarez

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