Everything was fine but the entry door locked with the inside system. We have to wait one hour till the door was open and have access to the hotel room.

Todo esta excelente, muy limpio y el personal muy atentos.

Clean room

Everything was ok

This is the 3rd year we arrived at the hotel, every year the hotel been reducing the small complements they offer years ago, like a free coffee set for two daily, water bottles in your room.

Great hotel.

Limpieza del cuarto muy bien desayuno peor que antes el el personal que atiende la cocina deficiente el de las mesas muy amable el señor en la entrada del hotel homeless nos aventó piedras al carro le comenté a la recepción y me dijo que no era de su incongruencia el resto del personal muy amables gracias a todos

💯 recomendable!!!!!!! Muy limpio y muy bonito

The room was clean, a little dated but a good size room and clean. Appreciate the hard floors (no carpet). Bed was comfortable, sheets and bedding clean, good pillows. Bathroom was a little dated but everything in working order and clean. Didn’t use the pool, was a bit crowded for my liking but the pool area was indoors and appeared clean. Did use the laundry, this was a great perk. I brought my own soap but there’s a vending machine close to purchase snacks or soap for the washer if needed. Underground parking was great- helped keep car secure and cooler than the front lot. Onsite security was nice peace of mind. On the last day found out there was a free shuttle service to downtown or nearby shopping- wish I would’ve known sooner! Great perk! Plan to stay here again next time I visit family. Highly recommend this hotel, way better attention and cleanliness than the lucerna across the street. Not to mention more affordable. Good location with shopping and food nearby.

Well, hard to start with however, the place is nice. Well decorated center center in the city pretty good everything around. It was good outside. The problem was their mattresses are over 20 years old spring coming through slouch no comfort, especially if you’re a little bit heavy or not a very small person. It’s not you know it’s not comfortable. They had to change room because like I said the bed is over 20 years old they could do a renovation which I believe is if I had to classified it’s even lower than Motel six as far as the beds are concerned everything else is OK.

Thank you 🙏🙏, gracias por toda su atención, el chófer mis respetos, bien agradecidos mi esposo y yo con el, y en recepción super amables las chicas, muy atentos en todo momento, gracias infinitas, esperamos volver pronto

Everything was perfect during our stay this weekend. The hotel was very clean, the staff was friendly, and we felt very comfortable. We would definitely stay here again. Thank you for a wonderful experience! 😊

Nice

Muy cómodo y confortable

Es perfecto para my

Glad to be in this place

Outdated, nice staff.

iStay is the best. Wish I could stay there always.

I always have a good time when I stay in the hotel! Is nice clean it has an indoor pool and is connected to Sanbors, It’s a great place to stay when you’re in Ciudad Juárez a great value for your money!!

Breakfast