iStay Hotel Ciudad Juarez

The room was clean, a little dated but a good size room and clean. Appreciate the hard floors (no carpet). Bed was comfortable, sheets and bedding clean, good pillows. Bathroom was a little dated but everything in working order and clean. Didn’t use the pool, was a bit crowded for my liking but the pool area was indoors and appeared clean. Did use the laundry, this was a great perk. I brought my own soap but there’s a vending machine close to purchase snacks or soap for the washer if needed. Underground parking was great- helped keep car secure and cooler than the front lot. Onsite security was nice peace of mind. On the last day found out there was a free shuttle service to downtown or nearby shopping- wish I would’ve known sooner! Great perk! Plan to stay here again next time I visit family. Highly recommend this hotel, way better attention and cleanliness than the lucerna across the street. Not to mention more affordable. Good location with shopping and food nearby.

Excelente atención del personal, muy buena limpieza, tranquilo, muy buena ubicación. Tienen que trabajar un poco en pequeños detalles de mantenimiento estético de la propiedad. Lo recomiendo.

Thank you 🙏🙏, gracias por toda su atención, el chófer mis respetos, bien agradecidos mi esposo y yo con el, y en recepción super amables las chicas, muy atentos en todo momento, gracias infinitas, esperamos volver pronto