Occidental Costa Cancún All Inclusive

Others
8.0
/10
Very Good
2,842 reviews

What Guests Say About Their Stay

Beverley Blair

10.0
/ 10
Room was clean, staff were amazing, vinellie the waiter in the buffet (not sure if the spelling) was very welcoming made you feel at home. The bartenders and waitress were all great. It’s not a very big resort but that makes it easy to get around. Beach area was nice. Food for every flavor.

Justice Solano

10.0
/ 10
Staff were very nice, and my kids loved the activities. Although when we went to try the steam room it was out of order. Food was good and we loved going to the snack bar

Rachel

10.0
/ 10
I reallly enjoyed my stay. The food was great, the staff was wonderful. I will be coming back for sure.
In the Area
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Blvd. Kukulcan Km 4.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Occidental Costa Cancún All Inclusive is a accommodation is located at Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Occidental Costa Cancún All Inclusive

Blvd. Kukulcan Km 4.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Lobby Occidental Costa Cancún All Inclusive
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Discover More About Occidental Costa Cancún All Inclusive

Location


Occidental Costa Cancún All Inclusive is a accommodation is located at Benito Juárez.

About Occidental Costa Cancún All Inclusive

Spa treatment is one of the main features of the accommodation. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Occidental Costa Cancún All Inclusive provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Occidental Costa Cancún All Inclusive, a wonderful accommodation for your family holiday.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Occidental Costa Cancún All Inclusive is the right place to stay.

All facilities in Occidental Costa Cancún All Inclusive

Bar, Cafe and Lounge Occidental Costa Cancún All Inclusive
Bar, Cafe and Lounge
Swimming Pool Occidental Costa Cancún All Inclusive
Swimming Pool
Entertainment Facility Occidental Costa Cancún All Inclusive
Entertainment Facility
Fitness Center Occidental Costa Cancún All Inclusive
Fitness Center
Functional Hall Occidental Costa Cancún All Inclusive
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Turkish bath
  • Beach umbrella
  • Garden
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting
  • Children facilities

Connectivity

  • Free WiFi
  • Internet point

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Occidental Costa Cancún All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Occidental Costa Cancún All Inclusive
358
Number of floors in Occidental Costa Cancún All Inclusive
7
Another facilities in Occidental Costa Cancún All Inclusive
Shops, Outdoor pool, Turkish bath, Beach umbrella, Garden

Frequently asked question in Occidental Costa Cancún All Inclusive

What are available facilities at Occidental Costa Cancún All Inclusive?
There are top facilites at Occidental Costa Cancún All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Occidental Costa Cancún All Inclusive?
The standard check-in time at Occidental Costa Cancún All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Occidental Costa Cancún All Inclusive provide breakfast?
Yes, Occidental Costa Cancún All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Occidental Costa Cancún All Inclusive have?
Occidental Costa Cancún All Inclusive is a 3.5-star hotel.
How many floors does Occidental Costa Cancún All Inclusive have?
Occidental Costa Cancún All Inclusive has 7 floors.
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More Reviews from Other Guests in Occidental Costa Cancún All Inclusive

8.0
Very Good
From 2,842 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Occidental Costa Cancún All Inclusive

Number of reviews per page
20
40
Top reviews
William
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall great stay for the price point! Bartenders and wait staff got to know you by name. Property was clean. Rooms slightly dated but clean. Food was average. Took three of our kids with us, the interconnecting room was perfect. Resort is on the small side, but this made it convenient to go back and forth to our rooms and have easy ability to have visual on our kids. We took pool float chairs and floated all day. 4 days was plenty.
Read More
Terry
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were excellent, friendly and you feel welcome. Clean rooms.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Food, drinks and room were perfect.
olando
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Na
Enrique
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at Occidental Costa Cancun was disappointing overall. Check-in service was slow and lacked urgency. We arrived early (11:00 AM) and did not expect our room to be ready, but reception did not seem interested in providing a welcoming experience. We eventually got our room at 3:15 PM. The property is very small and does not feel like a true resort. There is only one small pool and a limited beach next to a canal where ferries and boats constantly pass, creating a noticeable smell of gas and oil. It feels more like a hotel with a pool than a resort, with no additional recreational areas. The buffet food is average, nothing memorable. The à la carte restaurants are better, but reservations are hard to get, limited to two days in advance, and usually fully booked. One positive is the excellent service from waiters and waitresses, who are attentive and helpful. The rooms are outdated, not well maintained, and noisy if facing the pool. Pool umbrellas cannot be opened due to wind risk, which makes little sense. Hotel taxis are overpriced—about double compared to Uber or private transport. Overall, there are much better resorts in Cancun. I would not recommend this hotel.
Read More
Kristopher
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not use, hottub was in spa
Patrick Jason
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

+++AAA
Tae
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn't use.
Shagoon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NA
Patricia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The kids had to use the pool because of red flag for the ocean but then they had to get out
Connor Keith
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Buffett kinda sucks. Restaurants are pretty good but portions are tiny. Felt very rushed when I got a reservation at 10 PM and then the staff started closing the restaurant at 10:15 PM. Also, I was only able to get reservations for 10 PM yet I would walk by at all hours of the day and there would be no one in there. It is also a bit egregious that I am at an all inclusive resort yet I only get a certain number of reservations at the restaurants. Overall, staff were friendly but the resort has lots of room for improvement.
Read More
Matthew
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place, friendly people, fun times.
Geoffrey
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Resort was nice and it was clean. Food was good not great,
Theresa
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Na for childcare and no hot tub, website said there were 3 pools but there was only one
Marcy
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great! Staff was fun and very responsive. Food was really good. Had a good variety at the buffets.
Naomi
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoyed my stay at Occidental Costa Cancún. It was really relaxing and fun. The staff were extremly friendly. However, I would say the food could be improved. It was often stale and cold, especially at the 24H snack bar.
Manuel Raza
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Claire
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it! Had a great stay for spring break.
Gilverto Jose
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kid friendly
Adam Di
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room | Staff | Kid-friendly | Hot tub
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Occidental Costa Cancún All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.0
Very Good
From 2,842 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Occidental Costa Cancún All Inclusive

Number of reviews per page
20
40
Top reviews
William
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall great stay for the price point! Bartenders and wait staff got to know you by name. Property was clean. Rooms slightly dated but clean. Food was average. Took three of our kids with us, the interconnecting room was perfect. Resort is on the small side, but this made it convenient to go back and forth to our rooms and have easy ability to have visual on our kids. We took pool float chairs and floated all day. 4 days was plenty.
Read More
Terry
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were excellent, friendly and you feel welcome. Clean rooms.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Food, drinks and room were perfect.
olando
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Na
Enrique
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at Occidental Costa Cancun was disappointing overall. Check-in service was slow and lacked urgency. We arrived early (11:00 AM) and did not expect our room to be ready, but reception did not seem interested in providing a welcoming experience. We eventually got our room at 3:15 PM. The property is very small and does not feel like a true resort. There is only one small pool and a limited beach next to a canal where ferries and boats constantly pass, creating a noticeable smell of gas and oil. It feels more like a hotel with a pool than a resort, with no additional recreational areas. The buffet food is average, nothing memorable. The à la carte restaurants are better, but reservations are hard to get, limited to two days in advance, and usually fully booked. One positive is the excellent service from waiters and waitresses, who are attentive and helpful. The rooms are outdated, not well maintained, and noisy if facing the pool. Pool umbrellas cannot be opened due to wind risk, which makes little sense. Hotel taxis are overpriced—about double compared to Uber or private transport. Overall, there are much better resorts in Cancun. I would not recommend this hotel.
Read More
Kristopher
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not use, hottub was in spa
Patrick Jason
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

+++AAA
Tae
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn't use.
Shagoon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NA
Patricia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The kids had to use the pool because of red flag for the ocean but then they had to get out
Connor Keith
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Buffett kinda sucks. Restaurants are pretty good but portions are tiny. Felt very rushed when I got a reservation at 10 PM and then the staff started closing the restaurant at 10:15 PM. Also, I was only able to get reservations for 10 PM yet I would walk by at all hours of the day and there would be no one in there. It is also a bit egregious that I am at an all inclusive resort yet I only get a certain number of reservations at the restaurants. Overall, staff were friendly but the resort has lots of room for improvement.
Read More
Matthew
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place, friendly people, fun times.
Geoffrey
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Resort was nice and it was clean. Food was good not great,
Theresa
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Na for childcare and no hot tub, website said there were 3 pools but there was only one
Marcy
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great! Staff was fun and very responsive. Food was really good. Had a good variety at the buffets.
Naomi
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoyed my stay at Occidental Costa Cancún. It was really relaxing and fun. The staff were extremly friendly. However, I would say the food could be improved. It was often stale and cold, especially at the 24H snack bar.
Manuel Raza
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Claire
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it! Had a great stay for spring break.
Gilverto Jose
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kid friendly
Adam Di
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room | Staff | Kid-friendly | Hot tub
Number of reviews per page
20
40