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Mercure Hotel Windhoek
Hotels
8.2
/10
Very Good
26 reviews
What Guests Say About Their Stay
Larry
10.0
/ 10
I was bumped over to Movenpick, the sister hotel to Mercure on the shared property. Rooms at Movenpick have been redone and are nicely fitted out. The gym is awesome. The pool and pool area also awesome. There’s a coffee and pastry shop— excellent. And a nice restaurant whose primary fault is that there are only two fish dishes: Norwegian salmon and prawns. There’s a pizza place located within Mercure.
Serena
10.0
/ 10
Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110%
Hernan
10.0
/ 10
I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
In the Area
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Corner Of Auas Aviation Road, Windhoek West, Khomas, Namibia, 9000
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Mercure Hotel Windhoek
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What's around Mercure Hotel Windhoek
Corner Of Auas Aviation Road, Windhoek West, Khomas, Namibia, 9000
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Discover More About Mercure Hotel Windhoek
General
Near Independence Stadium
Location
When you stay at Mercure Hotel Windhoek in Windhoek, you'll be near the airport, within a 5-minute drive of The Grove Mall of Namibia and Maerua Mall. This spa hotel is 2.7 mi (4.4 km) from Namibia University of Science and Technology Hotel School and 2.8 mi (4.5 km) from NamibRand Nature Reserve.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Independence Stadium - 1.4 km / 0.9 mi
Windhoek Go Karting - 2.4 km / 1.5 mi
Maerua Mall - 2.8 km / 1.8 mi
The Grove Mall of Namibia - 3.8 km / 2.3 mi
Plaza Casino - 3.8 km / 2.4 mi
Wernhil Park - 3.9 km / 2.4 mi
Avani Windhoek Hotel & Casino - 3.9 km / 2.4 mi
Craft Market - 3.9 km / 2.4 mi
Post Street Mall - 3.9 km / 2.4 mi
Sanderburg Castle - 4 km / 2.5 mi
American Cultural Centre - 4.1 km / 2.5 mi
Zoo Park - 4.1 km / 2.6 mi
Windhoek Golf Course - 4.2 km / 2.6 mi
Alte Feste - 4.2 km / 2.6 mi
Kaiserliche Realschule - 4.2 km / 2.6 mi
The nearest airports are:
Windhoek (ERS-Eros) - 0.7 km / 0.4 mi
Windhoek (WDH-Hosea Kutako) - 46.1 km / 28.7 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a picnic area.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windhoek? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite to eat at Mirage, one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Detached private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
All facilities in Mercure Hotel Windhoek
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Fitness center
- Spa
- Picnic area
- Garden
- Sauna
- Steam room
- Sun loungers
Business Facilities
- Business facilities
- Meeting rooms
- Business facilities
- Conference rooms
Transportation
- Bus/truck parking
- Airport transfer
- Secure parking
Public Facilities
- Elevator
- Parking
- Smoke-free area
Hotel Services
- Laundry service
- Porter
- 24-hour Receptionist
General
- Parking
- Terrace
Accessibilty
- Accessible parking
- Disabled access friendly
Family-friendly Facilities
- Children pool
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Mercure Hotel Windhoek
Important Note
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
- Fee for buffet breakfast: approximately NAD 220 for adults and NAD 110 for children
- Airport shuttle fee: NAD 380 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), No cribs (infant beds) available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mercure Hotel Windhoek | 199 |
Number of floors in Mercure Hotel Windhoek | 3 |
Another facilities in Mercure Hotel Windhoek | Fitness center, Spa, Picnic area, Garden, Sauna |
Frequently asked question in Mercure Hotel Windhoek
What are available facilities at Mercure Hotel Windhoek?
There are top facilites at Mercure Hotel Windhoek such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Hotel Windhoek?
The standard check-in time at Mercure Hotel Windhoek is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Mercure Hotel Windhoek provide breakfast?
Yes, Mercure Hotel Windhoek provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mercure Hotel Windhoek have?
Mercure Hotel Windhoek is a 4.0-star hotel.
How many floors does Mercure Hotel Windhoek have?
Mercure Hotel Windhoek has 3 floors.
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More Reviews from Other Guests in Mercure Hotel Windhoek
Overall Ratings & Reviews Mercure Hotel Windhoek
Other sources (26)
8.2
Very Good
From 26 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
8.0
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Traveler Reviews Mercure Hotel Windhoek
Number of reviews per page
20
40
Top reviews
Larry
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
I was bumped over to Movenpick, the sister hotel to Mercure on the shared property. Rooms at Movenpick have been redone and are nicely fitted out. The gym is awesome. The pool and pool area also awesome. There’s a coffee and pastry shop— excellent. And a nice restaurant whose primary fault is that there are only two fish dishes: Norwegian salmon and prawns. There’s a pizza place located within Mercure.
Read More
Larry
Business
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The Mercure is excellent value for money. I've stayed at its sister hotel, Movenpick, located on the same sprawling property, back when it was the Safari Hotel. As a guest of the Mercure, you have access to the excellent gym in the Movenpick. The Mercure has an excellent restaurant and is known for its pizza which I highly recommend. There is an outdoor pool as well as a coffee shop and a high-tented outdoor sitting area. Very nice indeed. My room was a bit dated but spotlessly clean and with all the necessary amenities. The air con worked flawlessly and power is dependable (unlike a lot of cities across Southern Africa). Plugs are UK, South Africa, and EU style plus USB. Two drawbacks: first, the absence of hot water in the shower. Maybe it would eventually come, but I wasn't willing to waste the hundreds of litres of water in the wait. So a quick lukewarm shower was what I had. Alternatively, you could have a hot shower at the gym at Movenpick. Second, room service was painfully slow. The food was good and hot when it arrived, but waiting nearly an hour was a disappointment. Nevertheless, I'd happily stay here again.
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Erwan
Leisure
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Hotel is good, but the restaurant was terrible, waiting over 40min and it was not even good, the worst meal I had in the country
Serena
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110%
Julie
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Excellent accommodations and excellent meals.
Catherine
Business
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
thank you for a safe and pleasant stay. the staff were incredibly kind.
Keiko
Business
8.0
/10
Reviewed 81 week(s) ago
Hotels.com verified review
Mercure offers fabulous buffet for breakfast and lunch. People in the restaurant are very helpful and prompt. Room is spacious and great.
Everything is good except for check-in experience. We did pre-paid, but they were not certain whether we paid. THe check-in took more than 40 min. Other guests said similar experience
Jamie
6.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Average accomodation
Friendly staff at front desk
Restaurant service was very poor
Hernan
Business
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
Galicano
Leisure
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Accessibility is my priority.
Guy
10.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
No complaints at all. Chairs are becoming a little rickety in the dining room and 1035
Tom
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Et lidt slidt hotel. Men generelt ok til prisen
Janes
Business
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
All is fine
Andre
Business
8.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Hotel em boas condições, com alguns quartos reformados, outros mais antigos, mas no geral muito bons. Café da manhã internacional, muito completo e saboroso. Quartos espaçosos, limpos e roupa de cama de alta qualidade.
Empregados educados. Único ponto negativo foi na indicação de taxi pelos funcionários do hotel. Indicam taxis privados muito mais caros, abusivos em relação aos preços médios de mercado e por aplicativo.
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Zhila
Leisure with Partner
8.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Nice stead
Hoshyar
Business
10.0
/10
Reviewed 145 week(s) ago
Hotels.com verified review
Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport.
Andreas
Business
6.0
/10
Reviewed 187 week(s) ago
Expedia Group verified review
Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut.
Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau.
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