Bastion Hotel Maastricht Centrum

Hotels
7.6
/10
Pleasant
999 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Great room. Fantastic location not far from center of the city. Helpful and friendly staff.

Kevin

10.0
/ 10
Nice Stay, Friendly Staff, Bed a bit too soft but that is a personal preference rather than a criticism, would happily stay again

Richard

10.0
/ 10
Super location for thé historic centre and staff very friendly, helpful & efficient. We had a decent evening meal too
In the Area
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Boschstraat 27, Maastricht, Limburg, Netherlands, 6211 AS

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Staying at Bastion Hotel Maastricht Centrum is a good choice when you are visiting Maastricht . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bastion Hotel Maastricht Centrum

Boschstraat 27, Maastricht, Limburg, Netherlands, 6211 AS
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Lobby Bastion Hotel Maastricht Centrum
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Discover More About Bastion Hotel Maastricht Centrum

General


Near Vrijthof

Location


With a stay at Bastion Hotel Maastricht Centrum in Maastricht (Maastricht-Centre Urban District), you'll be within a 15-minute walk of Vrijthof and 't Bassin. This hotel is 0.4 mi (0.6 km) from Market and 0.4 mi (0.6 km) from Statue of Johannes Petrus Minckelers.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

't Bassin - 0.2 km / 0.1 mi
Statue of Johannes Petrus Minckelers - 0.4 km / 0.3 mi
Stadhuis - 0.4 km / 0.3 mi
Market - 0.4 km / 0.3 mi
Dominicanenkerk - 0.6 km / 0.4 mi
Museum aan het Vrijthof - 0.9 km / 0.5 mi
Vrijthof - 0.9 km / 0.6 mi
Bonbonnière - 0.9 km / 0.6 mi
St. Janskerk - 1 km / 0.6 mi
Sint Servaasbasiliek - 1 km / 0.6 mi
Derlon - 1 km / 0.6 mi
St. Servaas Church - 1 km / 0.6 mi
Maastricht University - 1 km / 0.7 mi
Basilica of Our Lady - 1.1 km / 0.7 mi
Yogaplace Maastricht - 1.1 km / 0.7 mi

The nearest airports are:
Maastricht (MST-Maastricht - Aachen) - 13.1 km / 8.1 mi
Liege (LGG) - 50.1 km / 31.1 mi

The preferred airport for Bastion Hotel Maastricht Centrum is Maastricht (MST-Maastricht - Aachen).

Facilities


Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.

Business Facilities


Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining


At Bastion Hotel Maastricht Centrum, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Bastion Hotel Maastricht Centrum

Bar, Cafe and Lounge Bastion Hotel Maastricht Centrum
Bar, Cafe and Lounge
Entertainment Facility Bastion Hotel Maastricht Centrum
Entertainment Facility
Fitness Center Bastion Hotel Maastricht Centrum
Fitness Center
Lobby Bastion Hotel Maastricht Centrum
Lobby
Accommodation Services Bastion Hotel Maastricht Centrum
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

General

  • Smoking area
  • Parking

Public Facilities

  • Parking
  • Safety deposit box

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Bastion Hotel Maastricht Centrum

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available
  • Fee for buffet breakfast: approximately EUR 18.25 per person
  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bastion Hotel Maastricht Centrum
123
Number of floors in Bastion Hotel Maastricht Centrum
5
Another facilities in Bastion Hotel Maastricht Centrum
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Bastion Hotel Maastricht Centrum

What are available facilities at Bastion Hotel Maastricht Centrum?
There are top facilites at Bastion Hotel Maastricht Centrum such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bastion Hotel Maastricht Centrum?
The standard check-in time at Bastion Hotel Maastricht Centrum is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Bastion Hotel Maastricht Centrum provide breakfast?
Yes, Bastion Hotel Maastricht Centrum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Bastion Hotel Maastricht Centrum have?
Bastion Hotel Maastricht Centrum is a 4.0-star hotel.
How many floors does Bastion Hotel Maastricht Centrum have?
Bastion Hotel Maastricht Centrum has 5 floors.
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More Reviews from Other Guests in Bastion Hotel Maastricht Centrum

7.6
Pleasant
From 997 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Bastion Hotel Maastricht Centrum

Number of reviews per page
20
40
Top reviews
Adam Joshua
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The stay was poorly managed from start to finish, despite being booked well in advance. At check-in, I was incorrectly asked to pay an additional €150. Although this charge was later withdrawn, being greeted with an unjustified fee is an unacceptable way to start a stay and immediately undermines trust. This should never have happened with a confirmed reservation. The room itself had several issues. The shower drains so poorly that during normal use the entire bathroom floods. A repair was scheduled for 1:00 PM; I adjusted my day to be available, but no one showed up and there was no communication or follow-up. The heating was inconsistent and uncomfortable, especially given the season, and a bedside reading light was broken on arrival. Housekeeping was also unreliable. On the first day, service did not come at all. On the second day, the front desk was informed that we would leave the room around 1:00 PM, yet housekeeping came at 10:00 AM, woke me up, and never returned later, even after we left. I want to be clear that my frustration was not directed at front-line staff. They were polite, and I even shared food with them as a personal gesture. My feedback is strictly about management, preparation, and follow-through. None of these issues alone would have ruined the stay, but the accumulation of errors, missed appointments, and lack of coordination made the experience consistently disappointing.
Read More
Adam Joshua
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room had a seriously broken shower. The drain is so slow that when the shower is used at normal water pressure, the water backs up and floods the entire bathroom. This is a basic plumbing failure that makes normal use of the bathroom impossible. To make matters worse, the hotel scheduled a repair appointment for 1:00 PM. I adjusted my day to be available. No one showed up. There was no communication, no explanation, and no follow-up. Promising a repair and then simply not appearing is unprofessional and shows a lack of respect for guests’ time. This poor maintenance was matched by an equally poor arrival experience. My so-called “welcome gift” was being asked to pay an unnecessary €150 “showing up” fee upon arrival — a charge that was later admitted to be incorrect. Even though it was eventually withdrawn, being confronted with an unjustified fee at check-in is an unacceptable way to start a stay. Overall, this hotel demonstrates weak maintenance standards, unreliable follow-through, and a troubling approach to guest service. Between broken facilities, missed repair appointments, and inappropriate charges at arrival, the experience was consistently disappointing.
Read More
Roger
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was rather tired. The sink tap was not in the correct position and the sink plug was sticking and not properly maintained. The glass screen on the shower was sharp and needed a soft edge to mark the position as users could walk into it as it was difficult to see.
John
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Bulb needed replacing, room safe not working
Pete
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Pleasant, comfortable room. Convenient for tye local music venue, and only a few minutes away there was a good selection of places to eat and drink (until late if wanted), plus a handy local Spar for everyday stuff and good breakfast offerings!
Manfred
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was very friendly, clean room. What we didn't like was the sewer smell thought the room. Almost made you throw up. We asked for another room but nothing was available. Staff came and tried to clean out the drains and turn on the air conditioner. It helped a little, but the smell was in the room. We were not happy.
janine
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very friendly and helpful staff. Slightly confusing breakfast lay out as seemed all on top of patrons.
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great room. Fantastic location not far from center of the city. Helpful and friendly staff.
Hugo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

When arriving there was nobody at the desk, it was about 10 minutes before someone showed, after pressing the bell a few times. Room was ok, bit dark. We asked for extra pillows and they were provided. The bed itself was comfortable. After returning from a day in Maastricht we found the room had not been cleaned, dirty towels not replaced, bed not made and coffee and tea not replenished. We arranged with reception the necessary. Next day we did not want to go out for an evening meal so we thought we would eat in the hotel. After waiting for someone to take an order or hand us the menu I asked at reception if the restaurant was open?? I was told a colleague would be along shortly, we gave it an other 10 minutes or so and decided not to bother and went out into the town for a meal. Poor service from all levels of staff during our stay, will not use this hotel again.
Read More
Ian
2.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Once arrived at hotel I was informed the room had been cancelled although room was paid in full prior to arrival. Leaving our night stay with sleeping in a van as too late to book in anywhere else. Poor service
Leslie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Overall stay at Bastion was acceptable but was let down by lack of attention to detail i.e. numerous requests for extra towels and toilet rolls. Also TV did not work and at the end of our stay had still not been resolved ( hotel notified 3 times). No kettle in room and again 3 requests before it was provided.
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Nice Stay, Friendly Staff, Bed a bit too soft but that is a personal preference rather than a criticism, would happily stay again
Ankush
icon-
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Not worth the price, poor amenities, washed out hotel,
Richard
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Super location for thé historic centre and staff very friendly, helpful & efficient. We had a decent evening meal too
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Decent hotel in a great part of town. Lots of food and drink options nearby.
Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Everything went well. Reception staff were very friendly and helpful. Restaurant facilities were very good with good choice of food and excellent quality.
Ann
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The gotel is advetised as Horel Bastipn Central it is definately not ventral it cost 16 euro for a taxi to the station which is in the centre we yried to check in at 15.00hrs we eventuallly got our room key at 5pm ubacceptable . They charged top rates but gave a terrable service.
Paul
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Hotel was dirty. Pillows were very poor quality. internet was very weak. Comforter was too short. No coffee, sugar or cream packages in the room. Staff was accommodating. Overall, a poor experience
Cindy
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The staff at this hotel are super nice and welcoming! The rooms were clean and it was just perfect for one night stay. Its also in a great location where everything is walkable and there are buses running all the time. Great place! Would highly recommend for short stays. Room was exactly as pictured as well
sima
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

They shocked us!! We prepaid through Expedia and i did nt have money with myself but for check out they said we have to pay directly to the hotel and Expedia will free our prepaid!! And we paid for parking in extra!!!!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Bastion Hotel Maastricht Centrum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 997 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bastion Hotel Maastricht Centrum

Number of reviews per page
20
40
Top reviews
Adam Joshua
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The stay was poorly managed from start to finish, despite being booked well in advance. At check-in, I was incorrectly asked to pay an additional €150. Although this charge was later withdrawn, being greeted with an unjustified fee is an unacceptable way to start a stay and immediately undermines trust. This should never have happened with a confirmed reservation. The room itself had several issues. The shower drains so poorly that during normal use the entire bathroom floods. A repair was scheduled for 1:00 PM; I adjusted my day to be available, but no one showed up and there was no communication or follow-up. The heating was inconsistent and uncomfortable, especially given the season, and a bedside reading light was broken on arrival. Housekeeping was also unreliable. On the first day, service did not come at all. On the second day, the front desk was informed that we would leave the room around 1:00 PM, yet housekeeping came at 10:00 AM, woke me up, and never returned later, even after we left. I want to be clear that my frustration was not directed at front-line staff. They were polite, and I even shared food with them as a personal gesture. My feedback is strictly about management, preparation, and follow-through. None of these issues alone would have ruined the stay, but the accumulation of errors, missed appointments, and lack of coordination made the experience consistently disappointing.
Read More
Adam Joshua
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room had a seriously broken shower. The drain is so slow that when the shower is used at normal water pressure, the water backs up and floods the entire bathroom. This is a basic plumbing failure that makes normal use of the bathroom impossible. To make matters worse, the hotel scheduled a repair appointment for 1:00 PM. I adjusted my day to be available. No one showed up. There was no communication, no explanation, and no follow-up. Promising a repair and then simply not appearing is unprofessional and shows a lack of respect for guests’ time. This poor maintenance was matched by an equally poor arrival experience. My so-called “welcome gift” was being asked to pay an unnecessary €150 “showing up” fee upon arrival — a charge that was later admitted to be incorrect. Even though it was eventually withdrawn, being confronted with an unjustified fee at check-in is an unacceptable way to start a stay. Overall, this hotel demonstrates weak maintenance standards, unreliable follow-through, and a troubling approach to guest service. Between broken facilities, missed repair appointments, and inappropriate charges at arrival, the experience was consistently disappointing.
Read More
Roger
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was rather tired. The sink tap was not in the correct position and the sink plug was sticking and not properly maintained. The glass screen on the shower was sharp and needed a soft edge to mark the position as users could walk into it as it was difficult to see.
John
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Bulb needed replacing, room safe not working
Pete
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Pleasant, comfortable room. Convenient for tye local music venue, and only a few minutes away there was a good selection of places to eat and drink (until late if wanted), plus a handy local Spar for everyday stuff and good breakfast offerings!
Manfred
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was very friendly, clean room. What we didn't like was the sewer smell thought the room. Almost made you throw up. We asked for another room but nothing was available. Staff came and tried to clean out the drains and turn on the air conditioner. It helped a little, but the smell was in the room. We were not happy.
janine
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very friendly and helpful staff. Slightly confusing breakfast lay out as seemed all on top of patrons.
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great room. Fantastic location not far from center of the city. Helpful and friendly staff.
Hugo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

When arriving there was nobody at the desk, it was about 10 minutes before someone showed, after pressing the bell a few times. Room was ok, bit dark. We asked for extra pillows and they were provided. The bed itself was comfortable. After returning from a day in Maastricht we found the room had not been cleaned, dirty towels not replaced, bed not made and coffee and tea not replenished. We arranged with reception the necessary. Next day we did not want to go out for an evening meal so we thought we would eat in the hotel. After waiting for someone to take an order or hand us the menu I asked at reception if the restaurant was open?? I was told a colleague would be along shortly, we gave it an other 10 minutes or so and decided not to bother and went out into the town for a meal. Poor service from all levels of staff during our stay, will not use this hotel again.
Read More
Ian
2.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Once arrived at hotel I was informed the room had been cancelled although room was paid in full prior to arrival. Leaving our night stay with sleeping in a van as too late to book in anywhere else. Poor service
Leslie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Overall stay at Bastion was acceptable but was let down by lack of attention to detail i.e. numerous requests for extra towels and toilet rolls. Also TV did not work and at the end of our stay had still not been resolved ( hotel notified 3 times). No kettle in room and again 3 requests before it was provided.
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Nice Stay, Friendly Staff, Bed a bit too soft but that is a personal preference rather than a criticism, would happily stay again
Ankush
icon-
4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Not worth the price, poor amenities, washed out hotel,
Richard
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Super location for thé historic centre and staff very friendly, helpful & efficient. We had a decent evening meal too
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Decent hotel in a great part of town. Lots of food and drink options nearby.
Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Everything went well. Reception staff were very friendly and helpful. Restaurant facilities were very good with good choice of food and excellent quality.
Ann
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The gotel is advetised as Horel Bastipn Central it is definately not ventral it cost 16 euro for a taxi to the station which is in the centre we yried to check in at 15.00hrs we eventuallly got our room key at 5pm ubacceptable . They charged top rates but gave a terrable service.
Paul
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Hotel was dirty. Pillows were very poor quality. internet was very weak. Comforter was too short. No coffee, sugar or cream packages in the room. Staff was accommodating. Overall, a poor experience
Cindy
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The staff at this hotel are super nice and welcoming! The rooms were clean and it was just perfect for one night stay. Its also in a great location where everything is walkable and there are buses running all the time. Great place! Would highly recommend for short stays. Room was exactly as pictured as well
sima
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

They shocked us!! We prepaid through Expedia and i did nt have money with myself but for check out they said we have to pay directly to the hotel and Expedia will free our prepaid!! And we paid for parking in extra!!!!
Number of reviews per page
20
40