Lotus Blu Hotel

Convenient location. Close to shops and is at the center of the city. Quiet and safe

Close to places to shop and find good food. Staff is nice and very helpful. Clean rooms On our first stay we have to transfer to a different room 3X, first the air conditioning unit had a lot of water leak. The next was, the towel rack fell and the 3rd the room needed to be fumigated for pest control. Hot water control is not right. ,

Excellent service and accommodation

Staff confirmed pick up at the airport but nobody showed up. They did not even notify me that the transport was not available on that day and time. I called them and they asked me to take a taxi and they will reimburse. It is not about the money. Staff was not apologetic. Staff has no communicarion skills. They cut me off while I was still speaking. Customer service is 0% satisfactory.

Weve been frequenting this hotel this past weeks.. staff are respectful and attentive, the food selection is far better from our previous stays. Shops and other govt offices are nearby and accessible.

We had the breakfast for 2 days from the hotel, the food selection is ok, a little greasy for those fried dishes that was in the menu selection, overall it was a pleasant stay, alot of stores around the area too.

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Very convenient, staffs are friendly and helpful

Breakfast needs to be at least warm it was cold Otherwise it’s a good place to stay Nice view of mayano volcano

Hotel is connected to a shopping mall, lots of nearby restaurants, accessible to all sorts of transportation, place was clean but no hot water.

Clean room , reasinable amenities

Very clean and kind staff.

The staff are great! However, the breakfast selection is very minimal.

Clean

Room is clean, staff are courteous, hotel buffet breakfast is amazing, and the service by housekeeping is excellent.

it was very good at lotus blue and I will be coming back this way

Its a great location. Comfortably stay in Legaspi. Shame about the cleanliness of the room, it was dirty.

This was our second stay here. People are great but they can only do so much. After our first stay we stayed elsewhere due to cleanliness issues we noticed bugs around the buffet area. This stay was short notice and our preferred location was full. This stay we checked in and went to the room, the room spray deodorant was so strong we had to change rooms. The next room was no better we asked for a fan just to move the air and was able to open a window. As the night went on we noticed bugs in the room. Small roaches like we saw at the buffet last visit. The carpet is old and worn with stains. If this is your only choice as it was for us. The place is just okay doesn’t live up to the reviews.

Will recommend

The room had older carpet. The windows needed cleaning. I sent an email 2 days before arriving requesting the shuttle. The hotel never responded and there was no shuttle at the airport.