Hotel do Chiado

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9.4
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Nadine

10.0
/ 10
The night front desk staff were the reason this stay had many positive moments and why we would consider returning. They were consistently friendly, professional, helpful and welcoming, and they made a real difference. However, our experience with some daytime staff was much less consistent. After just landing in a new country, we asked for somewhere to eat and was directed about a mile away, only to discover there was a shopping centre with several food options right next door. That was misleading and frustrating after a long journey. More concerning was a mix-up with my airport transport. Both we and the transport driver were waiting in the lobby for quite some time when we was due to leave for the airport, and only after making enquiries were told staff had made a mistake and thought the driver was there for another couple. It created unnecessary stress before a flight. Because of the excellent night front desk team, we would consider staying again, but management needs to improve communication, consistency between shifts, and transport coordination. With service as strong during the day as it is at night, this hotel could be outstanding.

Karlheinz

10.0
/ 10
Great hotel in the center of Lisbon. Room was very clean. Staff and service are excellent.

Gary

10.0
/ 10
This is a gem of a hotel that is well situated in the heart of Lisbon. The staff are fantastic and went out of their way to help when my wife was ill. The breakfast buffet is fabulous and prepares you well for a day of sightseeing. I would highly recommend getting one of the rooms with a terrace as they have a nice view of the castle and provide an opportunity to enjoy the outside by only take 3 steps from your room.
In the Area
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Rua Nova do Almada, 114, São Nicolau, Lisbon, Lisboa, Portugal, 1200-290

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hotel do Chiado is a hotel is located at São Nicolau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel do Chiado

Rua Nova do Almada, 114, São Nicolau, Lisbon, Lisboa, Portugal, 1200-290
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Discover More About Hotel do Chiado

General


Near Rossio Square

Location


With a stay at Hotel do Chiado, you'll be centrally located in Lisbon, steps from Armazens do Chiado Mall and Santa Justa Elevator. This hotel is 0.1 mi (0.2 km) from Carmo Convent and 0.5 mi (0.7 km) from Miradouro de São Pedro de Alcântara.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Armazens do Chiado Mall - 0.1 km / 0.1 mi
Santa Justa Elevator - 0.2 km / 0.1 mi
Carmo Convent - 0.2 km / 0.1 mi
Rua Augusta - 0.2 km / 0.1 mi
Rossio Square - 0.3 km / 0.2 mi
Lisbon City Hall - 0.3 km / 0.2 mi
Dom Pedro IV Statue - 0.4 km / 0.2 mi
Camões Square - 0.4 km / 0.2 mi
Figueira Square - 0.4 km / 0.3 mi
Fado in Chiado - 0.4 km / 0.3 mi
Commerce Square - 0.4 km / 0.3 mi
Rua Augusta Arch - 0.5 km / 0.3 mi
Lisboa Story Centre - 0.6 km / 0.4 mi
Santo Antonio Church - 0.7 km / 0.4 mi
Restauradores Square - 0.7 km / 0.4 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 10.8 km / 6.7 mi
Cascais (CAT) - 22 km / 13.7 mi

The preferred airport for Hotel do Chiado is Humberto Delgado Airport (LIS).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, babysitting (surcharge), and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Entretanto Rooftop Bar, a bar/lounge which specializes in Portuguese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel do Chiado

Bar, Cafe and Lounge Hotel do Chiado
Bar, Cafe and Lounge
Functional Hall Hotel do Chiado
Functional Hall
Common Space Hotel do Chiado
Common Space
Lobby Hotel do Chiado
Lobby
Exterior Hotel do Chiado
Exterior

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Reception hall
  • Parking
  • Terrace

Transportation

  • Secure parking
  • Limited parking

Things to Do

  • Garden
  • Shops

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel do Chiado

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel do Chiado
38
Number of floors in Hotel do Chiado
3
Another facilities in Hotel do Chiado
Laundry service, Wedding service, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Hotel do Chiado

What are available facilities at Hotel do Chiado?
There are top facilites at Hotel do Chiado such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel do Chiado?
The standard check-in time at Hotel do Chiado is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel do Chiado provide breakfast?
Yes, Hotel do Chiado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel do Chiado have?
Hotel do Chiado is a 4.0-star hotel.
How many floors does Hotel do Chiado have?
Hotel do Chiado has 3 floors.
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More Reviews from Other Guests in Hotel do Chiado

9.4
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel do Chiado

Number of reviews per page
20
40
Top reviews
Nadine
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The night front desk staff were the reason this stay had many positive moments and why we would consider returning. They were consistently friendly, professional, helpful and welcoming, and they made a real difference. However, our experience with some daytime staff was much less consistent. After just landing in a new country, we asked for somewhere to eat and was directed about a mile away, only to discover there was a shopping centre with several food options right next door. That was misleading and frustrating after a long journey. More concerning was a mix-up with my airport transport. Both we and the transport driver were waiting in the lobby for quite some time when we was due to leave for the airport, and only after making enquiries were told staff had made a mistake and thought the driver was there for another couple. It created unnecessary stress before a flight. Because of the excellent night front desk team, we would consider staying again, but management needs to improve communication, consistency between shifts, and transport coordination. With service as strong during the day as it is at night, this hotel could be outstanding.
Read More
Karlheinz
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel in the center of Lisbon. Room was very clean. Staff and service are excellent.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a gem of a hotel that is well situated in the heart of Lisbon. The staff are fantastic and went out of their way to help when my wife was ill. The breakfast buffet is fabulous and prepares you well for a day of sightseeing. I would highly recommend getting one of the rooms with a terrace as they have a nice view of the castle and provide an opportunity to enjoy the outside by only take 3 steps from your room.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff went above and beyond from check in to check out helping with directions and booking tours and providing food recommendations. Location was ideal, rooms were large and very clean. Loved the welcome to hotel pastry treat and the mini bar bottle of port when we left. Breakfast was expansive and well stocked. We have stayed here twice now and will again when travelling to Lisbon
Read More
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a lovely stay at the Hotel do Chiado. The front desk staff were very kind and helpful and suggested a great location to hear Fado music. The rooms were spotless and large for European hotel rooms, and the small balconies off the room added to the atmosphere. Try the rooftop bar/restaurant which has great views of Lisbon. We highly recommend this hotel!
Read More
Grace
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful room, great location, fabulous staff. Rooftop bar/ restaurant was great.
Krisoula
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, very centrally located. Breakfast was very varied and the service was wonderful!
Dawn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was incredibly welcoming and helpful. Lovely hotel in a fabulous location. Great rooftop bar and the breakfast was fantastic!
Mie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room, staff, breakfast - everything very good. And in a very nice area in the city
William
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Terrific location, room was immaculate and air conditioned, terrace view from room was special, terrace bar and restaurant made a long day doing touristy things something very relaxing to come back to. Staff was Terrific. Highly recommend.
Anne
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was wonderful and the view from the Rooftop Bar was fantastic!
Rouzbeh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing hotel, amazing staff. Many stores and restaurants within a few minutes
JULIE
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, desk staff super helpful...will definitely stay there again.
tsuneyuki
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed at room 719 for 3 nights. Magnificent castle view from private terrace.
Nicole
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location. Friendly staff and great size rooms.
Bill
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location. The staff was very nice and professional!!
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely people and lovely property. We really enjoyed the view!
Sharon
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and staff. Balcony rooms have a beautiful view.
Stacy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location in the heart of Lisbon for both shopping and site seeing. The hotel has an amazing rooftop bar and the staff were excellent
Michelle
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful place, great location, just know that it’s on a steep hill. The roof top bar has a beautiful view of the city. The staff were amazing.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel do Chiado

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9.4
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel do Chiado

Number of reviews per page
20
40
Top reviews
Nadine
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The night front desk staff were the reason this stay had many positive moments and why we would consider returning. They were consistently friendly, professional, helpful and welcoming, and they made a real difference. However, our experience with some daytime staff was much less consistent. After just landing in a new country, we asked for somewhere to eat and was directed about a mile away, only to discover there was a shopping centre with several food options right next door. That was misleading and frustrating after a long journey. More concerning was a mix-up with my airport transport. Both we and the transport driver were waiting in the lobby for quite some time when we was due to leave for the airport, and only after making enquiries were told staff had made a mistake and thought the driver was there for another couple. It created unnecessary stress before a flight. Because of the excellent night front desk team, we would consider staying again, but management needs to improve communication, consistency between shifts, and transport coordination. With service as strong during the day as it is at night, this hotel could be outstanding.
Read More
Karlheinz
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel in the center of Lisbon. Room was very clean. Staff and service are excellent.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a gem of a hotel that is well situated in the heart of Lisbon. The staff are fantastic and went out of their way to help when my wife was ill. The breakfast buffet is fabulous and prepares you well for a day of sightseeing. I would highly recommend getting one of the rooms with a terrace as they have a nice view of the castle and provide an opportunity to enjoy the outside by only take 3 steps from your room.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff went above and beyond from check in to check out helping with directions and booking tours and providing food recommendations. Location was ideal, rooms were large and very clean. Loved the welcome to hotel pastry treat and the mini bar bottle of port when we left. Breakfast was expansive and well stocked. We have stayed here twice now and will again when travelling to Lisbon
Read More
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a lovely stay at the Hotel do Chiado. The front desk staff were very kind and helpful and suggested a great location to hear Fado music. The rooms were spotless and large for European hotel rooms, and the small balconies off the room added to the atmosphere. Try the rooftop bar/restaurant which has great views of Lisbon. We highly recommend this hotel!
Read More
Grace
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful room, great location, fabulous staff. Rooftop bar/ restaurant was great.
Krisoula
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, very centrally located. Breakfast was very varied and the service was wonderful!
Dawn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was incredibly welcoming and helpful. Lovely hotel in a fabulous location. Great rooftop bar and the breakfast was fantastic!
Mie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room, staff, breakfast - everything very good. And in a very nice area in the city
William
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Terrific location, room was immaculate and air conditioned, terrace view from room was special, terrace bar and restaurant made a long day doing touristy things something very relaxing to come back to. Staff was Terrific. Highly recommend.
Anne
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was wonderful and the view from the Rooftop Bar was fantastic!
Rouzbeh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing hotel, amazing staff. Many stores and restaurants within a few minutes
JULIE
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, desk staff super helpful...will definitely stay there again.
tsuneyuki
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed at room 719 for 3 nights. Magnificent castle view from private terrace.
Nicole
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location. Friendly staff and great size rooms.
Bill
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location. The staff was very nice and professional!!
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely people and lovely property. We really enjoyed the view!
Sharon
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and staff. Balcony rooms have a beautiful view.
Stacy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location in the heart of Lisbon for both shopping and site seeing. The hotel has an amazing rooftop bar and the staff were excellent
Michelle
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful place, great location, just know that it’s on a steep hill. The roof top bar has a beautiful view of the city. The staff were amazing.
Number of reviews per page
20
40