Hotel do Chiado

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9.4
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Marisa

10.0
/ 10
Great stay! The staff’s warm hospitality made us feel right at home. The rooms are spotlessly clean, modern, and very comfortable. Don't miss the lovely rooftop bar—the atmosphere and views are highly recommend."

Christin

10.0
/ 10
Staff is phenomenal. Every question or request efficiently and professionally handled with courtesy and a smile. Bar/restaurant/rooftop is not to be missed. View is spectacular. Maid service/cleaning was superior.

Totaram

10.0
/ 10
Hotel do Chiado is in a great location center of everything in Lisbon. Walking distance to many many tourist destinations. Hotel is beautiful with and awesome rooftop bar and restaurant with sweeping views of city and the Tagus river. Staff was amazing and very helpful with all planning. They ensure you are taking care every step of the way. My birthday was June 11 and a bottle of champagne was sent up to our room to our surprise. I would recommend this hotel because of the location in Lisbon and the excellent staff.
In the Area
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Rua Nova do Almada, 114, São Nicolau, Lisbon, Lisboa, Portugal, 1200-290

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hotel do Chiado is a hotel is located at São Nicolau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel do Chiado

Rua Nova do Almada, 114, São Nicolau, Lisbon, Lisboa, Portugal, 1200-290
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Lobby Hotel do Chiado
Lobby 2 Hotel do Chiado

Discover More About Hotel do Chiado

General
Near Rossio Square

Location
With a stay at Hotel do Chiado, you'll be centrally located in Lisbon, steps from Armazens do Chiado Mall and Santa Justa Elevator. This hotel is 0.1 mi (0.2 km) from Carmo Convent and 0.5 mi (0.7 km) from Miradouro de São Pedro de Alcântara.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Armazens do Chiado Mall - 0.1 km / 0.1 mi
Santa Justa Elevator - 0.2 km / 0.1 mi
Carmo Convent - 0.2 km / 0.1 mi
Rua Augusta - 0.2 km / 0.1 mi
Rossio Square - 0.3 km / 0.2 mi
Lisbon City Hall - 0.3 km / 0.2 mi
Dom Pedro IV Statue - 0.4 km / 0.2 mi
Camões Square - 0.4 km / 0.2 mi
Figueira Square - 0.4 km / 0.3 mi
Fado in Chiado - 0.4 km / 0.3 mi
Commerce Square - 0.4 km / 0.3 mi
Rua Augusta Arch - 0.5 km / 0.3 mi
National Theatre of D. Maria II - 0.5 km / 0.3 mi
Lisboa Story Centre - 0.6 km / 0.4 mi
Restauradores Square - 0.7 km / 0.4 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 10.8 km / 6.7 mi
Cascais (CAT) - 22 km / 13.7 mi

The preferred airport for Hotel do Chiado is Humberto Delgado Airport (LIS).

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, babysitting (surcharge), and wedding services.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Entretanto Rooftop Bar, a bar/lounge which specializes in Portuguese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel do Chiado

Functional Hall Hotel do Chiado
Functional Hall
Common Space Hotel do Chiado
Common Space
Lobby Hotel do Chiado
Lobby
Exterior Hotel do Chiado
Exterior
Bedroom Hotel do Chiado
Bedroom

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Reception hall
  • Parking
  • Terrace

Transportation

  • Secure parking
  • Limited parking

Things to Do

  • Garden
  • Shops

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel do Chiado

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel do Chiado
38
Number of floors in Hotel do Chiado
3
Another facilities in Hotel do Chiado
Laundry service, Wedding service, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Hotel do Chiado

What are available facilities at Hotel do Chiado?
There are top facilites at Hotel do Chiado such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel do Chiado?
The standard check-in time at Hotel do Chiado is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel do Chiado provide breakfast?
Yes, Hotel do Chiado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel do Chiado
Hotel do Chiado has a 4.0-star rating.
How many floors does Hotel do Chiado have?
Hotel do Chiado has 3.
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More Reviews from Other Guests in Hotel do Chiado

9.4
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel do Chiado

Number of reviews per page
20
40
Top reviews
Marisa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay! The staff’s warm hospitality made us feel right at home. The rooms are spotlessly clean, modern, and very comfortable. Don't miss the lovely rooftop bar—the atmosphere and views are highly recommend."
Christin
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is phenomenal. Every question or request efficiently and professionally handled with courtesy and a smile. Bar/restaurant/rooftop is not to be missed. View is spectacular. Maid service/cleaning was superior.
Totaram
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel do Chiado is in a great location center of everything in Lisbon. Walking distance to many many tourist destinations. Hotel is beautiful with and awesome rooftop bar and restaurant with sweeping views of city and the Tagus river. Staff was amazing and very helpful with all planning. They ensure you are taking care every step of the way. My birthday was June 11 and a bottle of champagne was sent up to our room to our surprise. I would recommend this hotel because of the location in Lisbon and the excellent staff.
Read More
Louise
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our first time in Lisbon and the hotel was excellent! Located in a great part of the city.. The staff were very friendly, helpful and professional. Our room was beautiful and the outdoor roof deck bar was great.. Just wished we had a few more days to enjoy the hotel... Would definitely stay there again!
Sandra
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was ideally situated to get about. Staff were helpful and charming. A reasonable choice at breakfast. We had a rooftop terrace with the room which had sun most of the day and no shade. We asked about parasols but were told because of winds they are not provided. If you are on the top floor there is a door leading outside between rooms 724 and 725, ensure it us closed at night as it blows in the wind and is very noisy. We were also disturbed by banging and drilling on the first 2 nights, starting about 11pm. When we complained on the second night the hotel said the adjoining shopping centre did maintenance after hours. The noise ceased shortly after our complaint and we weren't disturbed on the other 2 nights.
Read More
MIRUNA VANDA
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our 10 days stay at Hotel do Chiado was absolutely wonderful. From the moment we arrived, we were welcomed with warmth and professionalism. The staff were always helpful and eager to help with any requests we had or when we asked for recommendations. The hotel is clean, comfortable, well maintained, it has a beautiful roof top bar with panoramic views. The location is perfect, in the middle of everything, shopping, dining. We had a large and comfortable room on 7th floor with private terrace and impressive views. Thank you to the team for making our stay memorable. Highly recommend this hotel for customer service, location, comfort.
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Armando
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is truly amazing. Right at the heart of the city and surrounded by so much opportunity. The hotel staff was also exceptionally kind and helpful. A great experience overall and one that we hope to repeat in the future.
MATTHEW
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was oversized. The staff were very pleasant and helpful. The rooftop bar/restaurant was a pleasant surprise. My son had the steak/egg sandwich for lunch every day while working remotely. The view of Lisbon was nice including Sao Jorge Castle. The location was excellent. I highly recommend this hotel.
Hussain
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Right in the heart of the shopping district. Our room had a beautiful terrace with a view of the city and the river. The staff was incredibly helpful and wonderful to deal with!!!! We had a wonderful time!
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel! Amazing location in the heart of Chiado. Can get around by walking. Loved the rooftop bar to relax, enjoyed drinks in the sun. The staff was great… highly recommend!
Emilie
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was ok. Views were great, but wasn’t in love with the design, amenities, or room.
Brett
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Friendly helpful staff, rooms excellent, clean & spacious , breakfasts delicious & healthy Location very central. Would highly recommend
Emily
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Safe, clean, accommodating in a very connected area. Staff were genuinely helpful and kind.
Sonin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and good services
Nadine
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The night front desk staff were the reason this stay had many positive moments and why we would consider returning. They were consistently friendly, professional, helpful and welcoming, and they made a real difference. However, our experience with some daytime staff was much less consistent. After just landing in a new country, we asked for somewhere to eat and was directed about a mile away, only to discover there was a shopping centre with several food options right next door. That was misleading and frustrating after a long journey. More concerning was a mix-up with my airport transport. Both we and the transport driver were waiting in the lobby for quite some time when we was due to leave for the airport, and only after making enquiries were told staff had made a mistake and thought the driver was there for another couple. It created unnecessary stress before a flight. Because of the excellent night front desk team, we would consider staying again, but management needs to improve communication, consistency between shifts, and transport coordination. With service as strong during the day as it is at night, this hotel could be outstanding.
Read More
Karlheinz
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel in the center of Lisbon. Room was very clean. Staff and service are excellent.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is a gem of a hotel that is well situated in the heart of Lisbon. The staff are fantastic and went out of their way to help when my wife was ill. The breakfast buffet is fabulous and prepares you well for a day of sightseeing. I would highly recommend getting one of the rooms with a terrace as they have a nice view of the castle and provide an opportunity to enjoy the outside by only take 3 steps from your room.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff went above and beyond from check in to check out helping with directions and booking tours and providing food recommendations. Location was ideal, rooms were large and very clean. Loved the welcome to hotel pastry treat and the mini bar bottle of port when we left. Breakfast was expansive and well stocked. We have stayed here twice now and will again when travelling to Lisbon
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel do Chiado

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel do Chiado

Number of reviews per page
20
40
Top reviews
Marisa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay! The staff’s warm hospitality made us feel right at home. The rooms are spotlessly clean, modern, and very comfortable. Don't miss the lovely rooftop bar—the atmosphere and views are highly recommend."
Christin
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is phenomenal. Every question or request efficiently and professionally handled with courtesy and a smile. Bar/restaurant/rooftop is not to be missed. View is spectacular. Maid service/cleaning was superior.
Totaram
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel do Chiado is in a great location center of everything in Lisbon. Walking distance to many many tourist destinations. Hotel is beautiful with and awesome rooftop bar and restaurant with sweeping views of city and the Tagus river. Staff was amazing and very helpful with all planning. They ensure you are taking care every step of the way. My birthday was June 11 and a bottle of champagne was sent up to our room to our surprise. I would recommend this hotel because of the location in Lisbon and the excellent staff.
Read More
Louise
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our first time in Lisbon and the hotel was excellent! Located in a great part of the city.. The staff were very friendly, helpful and professional. Our room was beautiful and the outdoor roof deck bar was great.. Just wished we had a few more days to enjoy the hotel... Would definitely stay there again!
Sandra
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was ideally situated to get about. Staff were helpful and charming. A reasonable choice at breakfast. We had a rooftop terrace with the room which had sun most of the day and no shade. We asked about parasols but were told because of winds they are not provided. If you are on the top floor there is a door leading outside between rooms 724 and 725, ensure it us closed at night as it blows in the wind and is very noisy. We were also disturbed by banging and drilling on the first 2 nights, starting about 11pm. When we complained on the second night the hotel said the adjoining shopping centre did maintenance after hours. The noise ceased shortly after our complaint and we weren't disturbed on the other 2 nights.
Read More
MIRUNA VANDA
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our 10 days stay at Hotel do Chiado was absolutely wonderful. From the moment we arrived, we were welcomed with warmth and professionalism. The staff were always helpful and eager to help with any requests we had or when we asked for recommendations. The hotel is clean, comfortable, well maintained, it has a beautiful roof top bar with panoramic views. The location is perfect, in the middle of everything, shopping, dining. We had a large and comfortable room on 7th floor with private terrace and impressive views. Thank you to the team for making our stay memorable. Highly recommend this hotel for customer service, location, comfort.
Read More
Armando
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is truly amazing. Right at the heart of the city and surrounded by so much opportunity. The hotel staff was also exceptionally kind and helpful. A great experience overall and one that we hope to repeat in the future.
MATTHEW
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was oversized. The staff were very pleasant and helpful. The rooftop bar/restaurant was a pleasant surprise. My son had the steak/egg sandwich for lunch every day while working remotely. The view of Lisbon was nice including Sao Jorge Castle. The location was excellent. I highly recommend this hotel.
Hussain
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Right in the heart of the shopping district. Our room had a beautiful terrace with a view of the city and the river. The staff was incredibly helpful and wonderful to deal with!!!! We had a wonderful time!
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel! Amazing location in the heart of Chiado. Can get around by walking. Loved the rooftop bar to relax, enjoyed drinks in the sun. The staff was great… highly recommend!
Emilie
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was ok. Views were great, but wasn’t in love with the design, amenities, or room.
Brett
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Friendly helpful staff, rooms excellent, clean & spacious , breakfasts delicious & healthy Location very central. Would highly recommend
Emily
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Safe, clean, accommodating in a very connected area. Staff were genuinely helpful and kind.
Sonin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and good services
Nadine
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The night front desk staff were the reason this stay had many positive moments and why we would consider returning. They were consistently friendly, professional, helpful and welcoming, and they made a real difference. However, our experience with some daytime staff was much less consistent. After just landing in a new country, we asked for somewhere to eat and was directed about a mile away, only to discover there was a shopping centre with several food options right next door. That was misleading and frustrating after a long journey. More concerning was a mix-up with my airport transport. Both we and the transport driver were waiting in the lobby for quite some time when we was due to leave for the airport, and only after making enquiries were told staff had made a mistake and thought the driver was there for another couple. It created unnecessary stress before a flight. Because of the excellent night front desk team, we would consider staying again, but management needs to improve communication, consistency between shifts, and transport coordination. With service as strong during the day as it is at night, this hotel could be outstanding.
Read More
Karlheinz
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel in the center of Lisbon. Room was very clean. Staff and service are excellent.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is a gem of a hotel that is well situated in the heart of Lisbon. The staff are fantastic and went out of their way to help when my wife was ill. The breakfast buffet is fabulous and prepares you well for a day of sightseeing. I would highly recommend getting one of the rooms with a terrace as they have a nice view of the castle and provide an opportunity to enjoy the outside by only take 3 steps from your room.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff went above and beyond from check in to check out helping with directions and booking tours and providing food recommendations. Location was ideal, rooms were large and very clean. Loved the welcome to hotel pastry treat and the mini bar bottle of port when we left. Breakfast was expansive and well stocked. We have stayed here twice now and will again when travelling to Lisbon
Read More
Number of reviews per page
20
40