Hotel Milano

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9.0
/10
Exceptional
524 reviews

What Guests Say About Their Stay

Mariam

10.0
/ 10
The floor wasn’t very clean one of my sandals slid under the bed, and when I moved it, there was a lot of hair underneath, which wasn’t great. Overall, the stay was decent, though there was also some construction going on in the lobby.

Sarah

10.0
/ 10
It served its purpose for us! It was very clean and AC was cool with a very comfy bed. Would stay again!

jacqueline

10.0
/ 10
I think hotel is pretty new in the area because construction in the rooms was new. It was safe comfortable walking distance close to shopping, restaurants tourist sites etc. Lobby is simple but has its own charm. They are renovating to add the bar and restaurant on the first floor. They eliminated the rooftop. There is no gym or pool. Great lobby area on each floor. Family and child friendly. Staff were super friendly helpful and exceptionally knowledgeable about the area. When you get dropped off your car cant stand there for long. I booked a queen bed with city view. Should be sky view because you can only see the sky and top of other buildings but there is great natural light that comes through large windows. One big plus was the temperature control in the room and the ac worked very well. Bedding was super comfortable and clean. Bathroom super clean spacious and great perks like loofah, personal kit with nail file qtips etc. Water pressure was great and warm water was readily available. Entire bathroom has marble wall tiles and floor to give it a luxiours touch. Also had an iron and blow dryer but no microwave. Refrigerator was tall and bigger than in other hotels worked perfectly and has mini freezer. Lights are modern and make the room cozy and welcoming. Floor tiles are a beautiful modern design and windows have blackout curtains. Quiet ambiance. Highly recommend this hotel. It was a taste of comfort, relaxation and peacefulness.
In the Area
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307 Calle Fortaleza, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel Milano is a hotel is located at Old San Juan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Milano

307 Calle Fortaleza, San Juan Antiguo Barrio, San Juan, Puerto Rico, 00901
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Exterior Hotel Milano
Exterior 2 Hotel Milano

Discover More About Hotel Milano

General


Near Port of San Juan

Location


With a stay at Hotel Milano in San Juan (Old San Juan), you'll be a short 3-minute walk from Port of San Juan and within 5 minutes by car from Sheraton Casino. This hotel is 2.6 mi (4.1 km) from Condado Beach and 2.7 mi (4.3 km) from Distrito T-Mobile.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Calle Fortaleza - 0.1 km / 0.1 mi
Museo del Mar - 0.2 km / 0.1 mi
Pier 1 - 0.3 km / 0.2 mi
Paseo de la Princesa - 0.3 km / 0.2 mi
Plaza de Colon - 0.3 km / 0.2 mi
Port of San Juan - 0.3 km / 0.2 mi
Plaza de Armas - 0.3 km / 0.2 mi
Casa del Libro - 0.3 km / 0.2 mi
Pier 3 - 0.4 km / 0.2 mi
Castillo de San Cristobal - 0.4 km / 0.3 mi
San Juan National Historic Site - 0.5 km / 0.3 mi
Parque las Palomas - 0.5 km / 0.3 mi
La Fortaleza - 0.6 km / 0.3 mi
Pier 4 - 0.6 km / 0.4 mi
Catedral Basilica Menor de San Juan Bautista - 0.6 km / 0.4 mi

The nearest major airport is Luis Munoz Marin Intl. Airport (SJU) - 13.5 km / 8.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Rooms


Make yourself at home in one of the 31 air-conditioned rooms featuring espresso makers and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

All facilities in Hotel Milano

Common Space Hotel Milano
Common Space
Exterior Hotel Milano
Exterior
Others Hotel Milano
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

Public Facilities

  • Smoke-free area
  • Elevator

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Milano

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hotel Milano
31
Another facilities in Hotel Milano
Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge, Disabled access friendly

Frequently asked question in Hotel Milano

What are available facilities at Hotel Milano?
There are top facilites at Hotel Milano such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Milano?
The standard check-in time at Hotel Milano is starting from From 16:00 while the latest check-out time is at Before 11:00
How many stars does Hotel Milano have?
Hotel Milano is a 2.0-star hotel.
How many rooms does Hotel Milano have?
Hotel Milano has 31 rooms in total.
What are the guest reviews for Hotel Milano?
Hotel Milano is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Milano

9.0
Exceptional
From 524 reviews
Cleanliness

9.6

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Milano

Number of reviews per page
20
40
Top reviews
Amanda
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lobby had construction going on so messy and noisy. 2nd day stay electricity was cut out for half of the day with no upgrade or compensation given. Good thing is the hotel was center to all the tourist attractions so you are able to walk everywhere.
suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful
Nitza Quiñones
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful
Janina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms, nice hotel
Mariam
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The floor wasn’t very clean one of my sandals slid under the bed, and when I moved it, there was a lot of hair underneath, which wasn’t great. Overall, the stay was decent, though there was also some construction going on in the lobby.
angelique
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Under construction. Had to carry our bags up a flight of steps to top floor. Room was ready at 4, they let the previous guests stay late. Clean and nice toiletry items available.
Kaitlyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very thin walls. We could even hear the elevator ding when it opened or closed. Other than that it was very simple and clean in the perfect part of town
Rasmery
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was ok
Hector
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good service, all was working fine
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It served its purpose for us! It was very clean and AC was cool with a very comfy bed. Would stay again!
Marcos
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything good
Mary
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent overall
Melissa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location of this hotel is perfect if you are wanting in immerse yourself into Old San Juan. Staff were friendly and helpful. My only complaint was the rooms were small, no dressers or drawers; only a closet and desk, not enough storage available.
Corey
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall good hotel
Melanie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived later than planned after travel delays, so did not get to take full advantage of our stay, but we still enjoyed it! The room was well furnished, had great AC and was dark, perfect for a restful sleep after a travel day. The windows were high up on the wall; this worked for us as we mostly were sleeping but I could see this not meeting some expectations. Hotel was under construction but that did not interrupt our stay in any way. The reception staff was friendly and welcoming. We ubered from the airport so cannot speak to parking or having a rental car. This was a great base for exploring OSJ for one day before heading to the beach.
Read More
Betty
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tuve una estancia muy acogedora en el Hotel Milano. La ubicación es excelente, muy céntrica, lo que nos permitió movernos fácilmente y visitar varios lugares de interés que quedaban bastante cerca. El personal fue siempre muy amable, atento y dispuesto a ayudar en todo momento, lo cual hizo la experiencia aún más agradable. Las habitaciones estaban limpias y cómodas, creando un ambiente ideal para descansar. Sin embargo, un punto negativo fue que el lobby se encontraba en construcción durante nuestra estancia, lo que generaba polvo; esto resultó un poco incómodo, especialmente porque varias de nosotras somos alérgicas. A pesar de ese detalle, todo lo demás estuvo muy bien y sin duda es un lugar que recomendaría por su ubicación y el excelente trato del personal. Vaya a visitarlo!
Read More
Yalitza
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything thing was great…definitely will stay again.
Sheyla
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything clean, the staff are very friendly and kindliness
Vicente
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best staff. Very clean . Excellent service
Edgar
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was undergoing extensive renovations that were not informed of until we’ve already made the reservations.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Milano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.0
Exceptional
From 524 reviews
Cleanliness

9.6

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Milano

Number of reviews per page
20
40
Top reviews
Amanda
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lobby had construction going on so messy and noisy. 2nd day stay electricity was cut out for half of the day with no upgrade or compensation given. Good thing is the hotel was center to all the tourist attractions so you are able to walk everywhere.
suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful
Nitza Quiñones
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful
Janina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean rooms, nice hotel
Mariam
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The floor wasn’t very clean one of my sandals slid under the bed, and when I moved it, there was a lot of hair underneath, which wasn’t great. Overall, the stay was decent, though there was also some construction going on in the lobby.
angelique
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Under construction. Had to carry our bags up a flight of steps to top floor. Room was ready at 4, they let the previous guests stay late. Clean and nice toiletry items available.
Kaitlyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very thin walls. We could even hear the elevator ding when it opened or closed. Other than that it was very simple and clean in the perfect part of town
Rasmery
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was ok
Hector
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good service, all was working fine
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It served its purpose for us! It was very clean and AC was cool with a very comfy bed. Would stay again!
Marcos
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything good
Mary
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent overall
Melissa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location of this hotel is perfect if you are wanting in immerse yourself into Old San Juan. Staff were friendly and helpful. My only complaint was the rooms were small, no dressers or drawers; only a closet and desk, not enough storage available.
Corey
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall good hotel
Melanie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived later than planned after travel delays, so did not get to take full advantage of our stay, but we still enjoyed it! The room was well furnished, had great AC and was dark, perfect for a restful sleep after a travel day. The windows were high up on the wall; this worked for us as we mostly were sleeping but I could see this not meeting some expectations. Hotel was under construction but that did not interrupt our stay in any way. The reception staff was friendly and welcoming. We ubered from the airport so cannot speak to parking or having a rental car. This was a great base for exploring OSJ for one day before heading to the beach.
Read More
Betty
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tuve una estancia muy acogedora en el Hotel Milano. La ubicación es excelente, muy céntrica, lo que nos permitió movernos fácilmente y visitar varios lugares de interés que quedaban bastante cerca. El personal fue siempre muy amable, atento y dispuesto a ayudar en todo momento, lo cual hizo la experiencia aún más agradable. Las habitaciones estaban limpias y cómodas, creando un ambiente ideal para descansar. Sin embargo, un punto negativo fue que el lobby se encontraba en construcción durante nuestra estancia, lo que generaba polvo; esto resultó un poco incómodo, especialmente porque varias de nosotras somos alérgicas. A pesar de ese detalle, todo lo demás estuvo muy bien y sin duda es un lugar que recomendaría por su ubicación y el excelente trato del personal. Vaya a visitarlo!
Read More
Yalitza
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything thing was great…definitely will stay again.
Sheyla
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything clean, the staff are very friendly and kindliness
Vicente
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best staff. Very clean . Excellent service
Edgar
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was undergoing extensive renovations that were not informed of until we’ve already made the reservations.
Number of reviews per page
20
40