Crosshill House

Central location

Great location with immaculate comfy rooms. Friendly service and quick to fix any issues although reception opening hours are very limited

Not much

It is located in a quiet and convenient area. However on arrival the room was cold and heating did not turn on until after 6pm and then went off in the morning! Don't recommend staying on the ground floor as the floorboards from above are very creaky and someone staying above us was walking around all night. Ok for a cheap 1 night if you just need somewhere to lay your head.

All in all it was a good stay. We stayed there for 2 nights and enjoyed our stay. There's a bus station close by as well as a train station. Everything was good and you get a good deal for your money.

Great budget hotel, rooms were clean and tidy. Will be returning again.

Old but comfortable place, in a very quiet street. I stayed in a standard double room (No.21), which was spacious and clean. Be aware that the heating only comes on in the evening, though. There's private parking, although I arrived and departed by train; Crosshill station is only six or seven minutes' walk away, with regular services to and from the city centre. Although there are no facilities other than a kettle, tea and coffee in the room, there are plenty of shops, cafés and takeaways within walking distance. Run by friendly, helpful couple. I stayed for three nights, and would definitely stay again!

Served a purpose

Fantastic property. Wish they has basic breakfast facilities

I had read some horrendous reviews for this hotel on another website but I was very pleased with my stay. The building was warm and my room had everything I needed. Bed was clean and very comfortable, big tv with loads of channels, a good shower and lots of off street parking if needed. The immediate area was very safe and train station at the end of the road. Daily housekeeping. I would definitely stay there again.

Pleasant room with all the expected facilities. It was well heated after 6.30 but not when I first arrived and I had to turn on the radiator. Inconsistent information about leaving luggage in reception and the nature of the wherebouts of the room. Phone respondent distinctly and unnecessarily offputting. I was in ground floor room and so could have managed my luggage. As it was I made complicated alternative arrangements and trips unnecessarily.

First impressions are a bit low-rent but the staff were staff and efficient and the room was clean, confortable and warm. Excellent shower. Great value.

Great wee find and easy for Hampden. On-site parking is a bonus. Would defo stay again. The only thing I didn’t like was that the receptionist took a photo of my driving licence on her personal phone. When asked why I was told in case there was damage to the room. This made me feel very uncomfortable and is surely a GDPR issue??

Room basic and dated. The room was clean and warm

People had not parked properly The accommodation was nice and clean

Really lovely hotel. Such pleasant, friendly staff.

Value for money

Whilst I had no issues with the building, room or facilities, I did not care for being extorted money for a simple request. Check-in is from 1430 and you must let staff know if you will be early. I did this in advance. On arrival, less than 2hrs before 1430, I asked if I could complete forms, leave details etc and be given the keys for the rooms as we would not be back until much later at night. I was told this could not be done. Then after a staff discussion (not in English so cannot confirm what was said), I was advised this could be done for 20. I asked why 20 would allow this as I DID NOT WANT INTO THE ROOM EARLY, only complete forms and be given keys for later. I was not given an answer and on consideration, I was then told it was 20 each (per room) totaling 40. 40gbp in order to sign a form, show ID and collect a key. Again no reason or justification was stated for why the transfer of 40 magically allowed this to happen so I refused and later had to make 2 trips back due to the lack of co-operation. Nowhere on the Hotels.com site was any "hidden fees" or penalties listed. Only after paying and booking the rooms did I receive an email disclosing "Late Check-In" charges of 10 per hour after 10pm. It was not a big ask. I was NOT asking for the rooms to be cleaned early or to be allowed EARLY ACCESS - only to leave details early for check-in to be completed at the managements own discretion. To be extorted an unjustified fee for this was dishonest and wrong.

I suggest you shouldn't use this house. This was very terrible. My room's sockets couldn't use, so I couldn't use hair dryer, kettle and couldn't change my phone. But the stuff didn't change my room. I never use this house.

Clean single room perfect for my 1 night stay, great shower although it did constantly drip. Convenient for seeing my family, I would stay again. Receptionist could be a little more pleasant and smile from her would have been nice.