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  2. Singapore(496 hotel)
  3. Singapore(496 hotel)
  4. Bugis(48 hotel)
  5. Bencoolen Street(11 hotel)
  6. Hotel Bencoolen Singapore

Hotel Bencoolen Singapore

47 Bencoolen Street, Bugis, Singapore, 189626
Exterior / Building
8.7/10Impressive
According to 2,060 guests
Good place, excellent service, what a great experience stay at Hotel Bencoolen.
Ferrio A.
See all reviews
Based on 558 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
PoMo
(0.13 km)
Singapore Management University
(0.22 km)
Singapore Art Museum
(0.26 km)
Bras Basah MRT Station
(0.26 km)
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Review by Traveloka users
Review
8.7
/10
Impressive
Cleanliness
8.66
Comfort
8.55
Meal
7.62
Location
8.93
Service
8.87

1,394 Traveloka customers have stayed in this hotel and given reviews:

9.6
So happy staying at this hotel. Everything's great except for the meal. They are corresponded well for our need of wanting to have connecting room with all of our group. Surely will stay there again on my next visit in Singapore
10.0
Good place, excellent service, what a great experience stay at Hotel Bencoolen.
9.7
The hotel is clean, comfort, near to Bugis shopping area, food court and MRT or bus station. The breakfast is just enough to fill your energy in the morning. But, it's worth it every penny staying at this hotel. Thanks for the hospitality of Pakcik at the front door.
9.7
A strategic place with humble staff and convenient atmosphere
9.0
Near the resto and station. It is clean too.
7.0
Looks like old hotel, WiFi up and down, total score = average.
9.4
Such a good hotel for family and also baby-friendly. Hotel staff are very humble and kind. Near MRT and center of city. I will come here again if I visit Singapore in the future.
9.4
Very good value for money. Staff was friendly and helpful, clearly know how to make a good first impression. The deluxe rooms are clean and comfortably large, more so than other 3 (or even 4) star hotels I've stayed at in Singapore. Breakfast was delicious although a bit lacking in variation. Negative points: They appeared to be a little understaffed during my stay - I had to wait a while for someone to help carry my bags downstairs. The WiFi is also erratic at best. Tip: Get a tourist SIM card for S$15 and use your phone as a hot spot for other people staying with you instead. Muslim travelers will love this place, masjid is literally next door and a halal restaurant is one building away from that. Overall, highly recommended for family vacations (I brought my mother, my wife and our 7 month old with me).
9.7
Clean, neat and good service. Near to MRT. We love to visit Singapore and stay at Hotel Bencoolen Singapore...
9.0
great location and service at a very reasonable price
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Based on
558 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business49
Couples123
Solo travel68
Family125
Friends getaway60
Rating Result
Very Bad
40
Bad
63
Average
170
Very Good
226
Extraordinary
59
Stella T
Friendly staff, but not very comfortable room
The room is quite small but it is fine for me but the room temperature was way too cold for the size of the room, i changed the temperature to the lowest but there was no difference, still very cold, once i turn off the aircon it became very warm and humid, but i couldnt turn it on again myself, had to call the receptionist to help me turn it on from the central control. Then the first time i enter the shower, it smells like pee. Also the free wifi very slow. But what i like about this hotel is, the hotel staffs are very friendly, also the location is very strategic and they got free flow water dispenser on 2nd floor. I hope they can improve.
Couples - Sep 15, 2017
Saqeb M
Very bad, never coming again
This was my second stay at Hotel Bencoolen. The first was in 2015 when there was construction going on in front of the hotel and yet with all of that it was a much better hotel back then. This time I took my whole family and was disappointed beyond imagination. We were put into two rooms and in one of them the AC was not working. We immediately called and requested it to be fixed or the room to be changed. Instead they just told us they will turn it off and on again. In an hour it still hadn't cooled and we demanded the same thing. This time they sent maintenance who worked on the AC for half an hour and told us it was fixed. We again waited and still the AC didn't cool and finally after hours and further requests for a room change they changed our room to the adjacent one which was available all this time! We had a late flight and a big family so we wanted a late checkout or half day board. We asked the guy who had greeted us and he said the latest checkout is 12.30 and there was no way for half day board as the hotel is fully booked (as we found out later, this was completely false). Luckily we asked the reception and got a completely different answer! Last but not the least, breakfast. Last time I stayed here they had a very nice spread so we decided to buy breakfast coupons for 10 dollars each. It turned out to be the smallest breakfast spread I have ever seen in a hotel. They had 4-5 items, 1 juice and coffee. Water was no where to be found - had to ask for it from the kitchen. No egg station - only half boiled eggs (I had always believed an omelette was basic! Clearly not). I poured myself coffee and realised there was no milk. Went into the kitchen and was given a jar of cold milk only which obviously made the coffee cold. Overall the poorest breakfast I ever had in a hotel. Location wise it is good, but service and quality has deteriorated so much that I would recommend staying away from this hotel.
- Sep 15, 2017
YulianaFransisca
Great place to stay
I stayed with my sister for 3 nights on August 2017. We booked for twin bed. They have alarm clock on the bedside table (I didnt use it tho), but there is no electricity plug near the bed. There is dressing table and there are two electricity plugs, one of those is compatible with the plug from Indonesia, so I didn't need adaptor. The hair dryer is beside the dressing table. They refill 2 mineral waters everyday, they also provide coffee and tea, and there is kettle inside the room. There is bathtub in the bathroom and they provide bathroom amenities and towels. The room and bathroom is nice and clean. There is free wifi (with password), but it is a bit slow, I had no problem with chat or streaming song but it was no hope for youtube. There is small gym and jet spa pool. The pool is quiet small so you cant swim but you can relax there (although the water is a bit cold). Pak cik is really friendly and speak good Bahasa. I arrived before 2PM and the reception let us to check in since the room was ready. When I was going to check out, they let us to put my luggage (for free) and I can went to sightseeing until evening and claimed my luggage. The hotel is close with bus stop and Bras Basah mrt station (under 5 minutes by foot). Plaza Singapore is about 10 minute by foot. The hotel is located at university area, it is near with SMU, SOTA and Nanyang
Family - Sep 11, 2017
Teaczhey S
Great hotel with nice city view
very strategic hotel in the middle of town, close to orchad road, taxi pool to johor, hotel clerk is very friendly, hotel is clean and the price in cheap category. the hotel clerk will provide clear instructions about our tourist destination. very satisfied stay at this hotel. highly recommended
Family - Sep 9, 2017
txinsea
The Construction is almost over...
I stayed at the Hotel Bencoolen (for about the 10th time) on a recent trip to Singapore for medical care. I was pleased to see the MRT construction was cleaned up and the road is full open and functional. It sure makes the Hotel Bencoolen easier to access and a more pleasant place to stay. As usual, the staff was friendly and helpful. The room was clean. The a/c worked well. A few quibbles: breakfast is no longer included with the room. Not a major deal, but something to consider when booking with a family. The in-room wifi is spotty at best. I have stayed on the 6th and 8th floor my last two times there and neither had great wifi connectivity. I enjoy the Hotel Bencoolen. Good location. Clean rooms. Friendly staff. Just a few caveats to consider if booking...
Solo travel - Sep 8, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
  • Sports and Recreations
    • Fitness
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Staying at Hotel Bencoolen Singapore is a good choice when you are visiting Bencoolen Street.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Bencoolen Singapore

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Bencoolen Singapore provides a pleasant accommodation for your stay.

From business event to corporate gathering, Hotel Bencoolen Singapore provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Bencoolen Singapore, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Hotel Bencoolen Singapore, which you rarely find in other places.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Bencoolen Singapore.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Bencoolen Singapore exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Bencoolen Singapore is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Bencoolen Singapore is the right place to stay.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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